SUMMARY

• Well - rounded technical career with 15+ years’ experience driving complex implementation projects for high-value clients.
• An exceptional Technical Professional with notable expertise guiding intricate project engagements and enterprise wide implementations for a portfolio of high-profile clients and industry leaders. Highly skilled in support the project management process from gathering and analysing requirements and developing blueprints, to managing Go-Live and developing post-release support modules. Adept in assessing existing systems and environments, outlining functional and technical specifications, and analysing proposed solutions to ensure alignment with clients’ goals and expectations. An intuitive leader and mentor, with the ability to transfer invaluable knowledge, leverage industry best practices, and implement necessary improvements to drive increased productivity and on time completion of project deliverables.

CORE COMPETENCIES:

• Full Life Cycle Project Management
• Systems Launch / Implementation
• Cross-Functional Team Leadership
• Client Relationship Management
• System Integrations / Migrations
• Requirements Definitions
• Project Budgeting / Cost Controls
• Process Improvements
• Quality Assurance and Testing
• Technology Consultations
• Problem Resolution / Troubleshooting
• User and Support

PROFESSIONAL EXPERIENCE:

Confidential

SENIOR SAP OTC CONSULTANT

Responsibilities:

• Organized and facilitated User for seamless project transition and ongoing internal support following cutover.
• Spearheaded the development and implementation of a cutting-edge support model for Fiori Launchpad and Fiori Apps
• Consulted with business and project stakeholders to gather and finalize business requirements, develop functional and technical specifications, and mapping design specifications for S4Hana
• Provided ongoing support for the S4Hana Logistic and Transportation Management (TM), and monitored functionality to ensure proper transmission of necessary d Confidential to support daily activities and with clients’ requirements
• Drafted end-user manuals and Quick Guides, and governed Change Management processes to minimize impact on project deliverables.
• Experience with designing and implementation of Condition Contract Management (CCM) in Settlement Management for Vendor and Customer rebates and commissions.

Confidential

SENIOR SAP OTC CONSULTANT

Responsibilities:

• Created a detailed, business-critical Hana Implementation and Migration plan to guide project scope development, establish criteria for project milestones, and ensure on time completion of final deliverables.
• Spearheaded the development and implementation of a cutting-edge support model for Fiori Launchpad and Fiori Apps
• Managed the design and configuration of a new Credit Management system in FSCM.
• Consulted with business and project stakeholders to gather and finalize business requirements, develop functional and technical specifications, and mapping design specifications from SAP IDOC to EDI and vice versa, and instituted Transactional and Master D Confidential interfaces using EDI/IDOC.
• Initiated and supported the design and configuration of the interface to connect S4Hana with 33 Legacy Systems through XML, EDI solution and monitored functionality to ensure proper transmission of necessary d Confidential to support daily activities and system reporting parameters.

Confidential

SENIOR SAP SD/LE CONSULTANT

Responsibilities:

• Successfully designed and managed interface between SAP ERP and 3 rd Party Logistic Solutions (3PL), ensuring proper functionality and required performance to support operations.
• Organized and facilitated Tier-I and Tier-II Support for seamless project transition and ongoing internal support following cutover.
• Owned accountability for configuring critical system elements including Customer Master Record and Material Master Record, Material Listing and Exclusion, SAP SD/LE/MM processes, Item Categories, Schedule Line Categories, Copy Control, Incompletion Log, and Item Category Groups, Condition Table and Type, Pricing Procedure, Rebate Agreement, Special Pricing Functions, and Access Sequence.

Confidential

SENIOR SAP SD/LE CONSULTANT

Responsibilities:

• Introduced Agile methodology to drive implementation and yield immediate ROI.
• Effectively managed vendor relationships including functioning as liaison with vendor to gather vital insights on B2B, content management and CRM solutions.
• Provided ongoing support for Shared Services Centre, performing necessary quality assurance and verification to ensure alignment with clients’ requirements.
• Effectively resolved issues between ERP AFS to 3rd party Logistic (3PL) Warehouse Management System (WM)

Confidential

SENIOR SAP SD CONSULTANT

Responsibilities:

• Successfully configured key components of the system including SAP SD/LE/MM processes, Item Categories (Groups), Copy Control, Incompletion Log, Schedule Line Categories and Agreements, Shipping Point and Route Determination, Customer Master Records, Material Master Records, Material Listing and Exclusion.
• Leveraged in-depth knowledge and hands-on experience to deliver Complex Pricing Structure, Forecast and JIT Scheduling, EDI, Smart Forms, SAP Query, Rebates, Output Types, Interface, Scripts, and Billing modules.
• Acquired extensive experience in Distribution and Billing, resulting in defining and supporting Shipping Point and Route Determination, Partial and Complete Delivery, Transport and Deliver Scheduling, Backward Delivery and Subsequent Outbound Delivery Split and Grouping of Deliveries. Additionally, created Billing Documents based on Copy Control routine and Item Categories.
• Experience with designing the interface of SAP ECC to 3rd party logistic system (3PL’s)

Confidential

SAP CONSULTANT

Responsibilities:

• On-boarded to provide continued support for an ongoing SAP implementation project including consulting with business stakeholders to assess the current environment, identify underperforming business processes, and devise viable solutions to increase productivity, in corporate system changes and leverage functional specifications, configurations, and testing to ensure proposed solutions align with organizational goals and objectives. Heavily support Phase II of the implementation project, exporting market from the legacy system. Conducted scope and design workshops to build Business Process Blueprint and configure the enterprise structure. Thoroughly reviewed business requirements and defined new pricing procedures, access sequence, condition types and tables, and developed Purchase Requirements release procedure to ensure alignment with clients’ requirements.
• Key participant in the full-cycle implementation of SAP using ASAP Methodology. Provided expertise throughout the project life-cycle including gathering and finalizing requirements during the Blueprint stage, developing functional and technical specifications, detailing Gap analysis and design, integrating with existing CRM system, and driving final Go-Live and post-release support. Designed, mapped, and configured the Make-to-Order Process, SD module of SAP and Organizational Structures, Variants, Free-of-Charge Delivery and Subsequent Free-of-Charge Delivery, Forecasts, Returns, and Just-in-Time scheduling agreements. Drafted and delivered new condition types, access sequences, and pricing procedures, Sales documents and Delivery documents, route determination, shipping points and delivery conditions.

Confidential

SAP SD CONSULTANT

Responsibilities:

• Provided ongoing assistance and onsite support to a Manufacturing client implementing SAP ECC 6.0. Designed and implemented Customer Master d Confidential, Account Groups, and Partner functions, and implemented, tested and approved Pricing procedures and Conditions types including rebates, tax, freight, and special functions.
• Drafted end-user manuals and Quick Guides, and governed Change Management processes to minimize impact on project deliverables.
• Effectively delivered Tier-II production support to SAP users, including troubleshooting, identifying, and resolving issues and problems within a timely manner to align with Service Level Agreements (SLAs).