Sap Consultant Resume
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SUMMARY
- Extensive configuration knowledge & experience in Sap CRM 7.0, and Sage CRM
- Worked on Functional challenges - supported live markets resolve their implementation issues specifically in the CRM functional domain.
PROFESSIONAL EXPERIENCE
Confidential
SAP Consultant
Responsibilities:
- Provides ongoing application support.
- Perform testing for the newly deployed applications updates.
- Configure Opportunities management Process.
- Configuration of quotation and contract management process.
- Configuration of sales call planning Process(Activity management)
- Configured Web UI Business Roles.
- Creating Business roles and assigning to Organization models.
- Defining and customizing Navigation Bar profile.
Confidential
Implementation (Sales)
Responsibilities:
- Configured opportunities Management process.
- Configured Quotation Management Process.
- Configured sales order Process (Sample Mgt)
- No ranges, Groupings, Created, Partner Determination Procedure according to business requirement, status profile.
- Involved in the CRM Base Customization.
Confidential
Role: Implementation
Responsibilities:
- Requirement gathering and Preparing AS-IS Document.
- Defining Business Blueprint document and explaining client business process.
- Mapping Client requirement with the system and getting signoff on the same.
- Creating fields and workflows as per discussion with the client.
- Conducting training to users and management.
- Supporting users if facing any system related issue during UAT.
- After UAT signoff performing cutover activities and preparing system for live.
Confidential
Implementation
Responsibilities:
- Requirement gathering and Preparing AS-IS Document.
- Defining Business Blueprint document and explaining client business process.
- Mapping Client requirement with the system and getting signoff on the same.
- Creating fields and workflows as per discussion with the client.
Confidential
Implementation (Standalone CRM)
Responsibilities:
- Requirement gathering and Preparing AS-IS Document.
- Defining Business Blueprint document and explaining client business process.
- Mapping Client requirement with the system and getting signoff on the same.
- Creating fields and workflows as per discussion with the client.
- Conducting training to users and management.
- Supporting users if facing any system related issue during UAT.
Confidential
Implementation (Standalone CRM)
Responsibilities:
- Requirement gathering.
- Defining Business Blueprint document and explaining client business process.
- Mapping Client requirement with the system and getting signoff on the same.
- Creating fields and workflows as per discussion with the client.
- Testing the full system before deployment.