SUMMARY

• Leading Experience in various stages of implementation right from Blueprint, Gap Analysis to customizations using ‘AS IS’, ‘TO BE’ in business processes and design strategies, Go - Live, Post-Live Production Support, User Training and Documentations.
• Customization, creation of master data, various SD functions, SD business process in sales, pricing, shipping, transportation, credit management, taxation, availability check, ATP, GATP, transfer of requirement, picking, packing, billing plan, account determination, rebate testing, promotions, sales deals, agreements, intercompany processes, 3rd party sales Process, licensing, and relevant copy controls.
• Customization of pricing procedures based on the client’s requirements using the Condition Technique, i.e. creation of new condition tables, Access Sequence & Condition types, assigning them to new Pricing procedure and checking its impact till the level of billing.
• Basic Functions like free goods, listing/ Exclusion, Cross Selling.
• Availability check set up, Output determination, Defining and assigning output types, Contracts, Partner determination, Text determination and Incompletion Log.
• In-depth understanding of SD and LE functionality from developer's and Client's perspective.
• Experience in business process improvement, re-engineering, change control, quality assurance, standards and procedures, review process, reporting escalation and continuous improvement.
• Demand Service and Resource Related Billing; In-house and Field repair processes; Installed-base management; Serial Number, Equipment Master, Warranty Processing, Service Contracts, Value Contracts.
• Develop Advanced Services strategies that contribute to the company’s financial success by providing thought leadership and broad cross-functional experience to improve processes and methods with a project orientation approach
• Define and manage, from concept to implementation, broad scope projects across the areas of Transportation, Sales and Distribution, Materials Management, Product Marketing, Market Reach, Customer Marketing, and Communication with high complexity and high value impact (customer/financial), strategic implications, and organizational change requirements
• Sound Knowledge and experience in Variant Configuration (VC).
• Played a major role in Unit/Compatibility/Integration/User Acceptance testing and documentation.
• Hands-on experience in handling various User Exits/ BADIs: Capable of converting business requirements into functional specifications for developing ABAP programs.
• Exclusively worked on various Queries.
• Expertise in migrating, converting and cleansing of data from legacy system to SAP using LSMW /CATT.
• Experience in SAP implementation processes including ASAP methodology and implementation planning.
• Effectively manage important projects and programs in fast-paced, time-critical environments.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

SAP Application Engineer

Responsibilities:

• Supporting SAP RAR Project as a Lead SAP SD consultant.
• Responsible for all the RAR and SD related configurations and customizations.
• Responsible for SAP SD/RAR project Conversion.
• Conducting functional unit testing, integration test and user acceptance testing.
• Responsible for preparing cut over strategies and documentation.
• Also, responsible for resolving Confidential ’s other complicated production issues.
• Designing Dual reporting system for 605 guidelines.
• Responsible for building interfaces and custom reports.
• Creating BPPs and training documents.

Confidential

Lead SAP SD/SM/MM Application and Sol. Consultant

Responsibilities:

• Supporting production issues related to SD/SM/CS/PS/MM/CRM as a Lead ERP functional person.
• Remain accountable for effectively defining, planning, and implementing projects that achieve company objectives, productivity standards, and cost controls by understanding and defining cross functional requirements, documenting processes, training others, and being responsible for functional expertise, coaching, and mentoring.
• Participate in global initiatives, partner with global teams to improve systems and processes, participate in process expert functions and meetings, and initiate enhancements.
• Also supporting SAP FICO related production issues and enhancements.
• Worked on complicated IBASE, Contracts, Equipment and Serial Number related issues.
• Worked on multiple smart form issues.
• Interacting with the Business users closely to ensure the smooth transaction of the sales, marketing and customer service processes.
• Responsible for delivery of SAP MDM IT projects.
• Worked on Variant configuration and participated in the requirements gathering, design, development, configuration, testing, and documentation of new and updated business processes as it relates to SAP VC processes.
• Updating VERTEX every month.
• Took care of all the year-end activities by setting up variants, back ground jobs etc.
• Worked on various SAP functional modules to support Web Portals for Customer Service.
• Worked on RMA, Customer Satisfactory Migration Projects.
• Developed so many custom reports for the Sales, Finance, MM and Customer Service departments.
• Was exclusively involved in unit testing, integration testing, regression testing and UAT testing.
• Maintained all the documentation related to all the configuration and customization processes.
• Highly coordinated with end users and colleagues and actively resolved issues.

Confidential

Senior SAP SD/SM/MM Configurator

Responsibilities:

• Involved in the GAP analysis, Blue printing, 'AS IS' & 'TO BE' processes, BPR studies, and flow chart documentation, presentation to the management team.
• Supporting production issues related to SD/SM/MM/CRM especially in the pricing and billing area.
• Worked on defining and customizing Service Notifications, Repair Sales Orders and Service Orders
• Configured core business processes of SM module based on SAP recommended Best Practices, for Service Notifications, Repair Orders, Service Orders, Resource Related Billing, Warranties, Service Contracts and other Service related master data.
• Customized Warranties and defined Warranty Counters as per the client requirement.
• Defined various task lists and assigned them to different work centres for use in service work planning, operations and maintenance items.
• Configured Dynamic Item Processing Profile (DIP) also known as Resource Related Billing for Quotation and Billing Requests, for both in-house and field service billing and quotation process.
• Worked with team lead in configuring service related Revenue Recognition.
• Worked on Variant configuration and Participated in the requirements gathering, design, development, configuration, testing, and documentation of new and updated business processes as it relates to SAP VC processes.
• Experience with Material Variants, Classification, Variant Pricing, MTO (Make to Order).

Managing Consultant

Confidential, Waukegan, IL

Responsibilities:

• Preparation of Project Plan, Implementation approach and road map for study and define phases for OTC processes.
• Analysis, Study and Investigate the Business Requirements.
• Responsible for Resource Management and Identifying System Design based on the business requirement for OTC Master Data.
• Preparation of Process Definition Documents and Data Mapping Template Documents for all OTC processes.
• Closely interact with the client during business study workshops and during all business decision meeting to guide them with best approach business methods on OTC processes.
• Prepared and defined process for all third party Master data interfaces.
• Configured all OTC Master Data and Order Management related Configuration like Pricing, Sales processed.
• Used MDM and other custom tools to manage Master Data.
• Prepared Test Scripts, Test Sets and Data sheets for System Testing.
• Managed team size of 5 members and 8 from offshore.
• Responsible for resolving issues during System Testing, UAT and during Cut Over activities
• Involved in Go- live and responsible for managing post implementation hyper care issues related to Master Data and part of OTC process.

Confidential, Dublin, OH

SAP SD OTC Sub Team Lead

Responsibilities:

• Responsible for Requirements gathering and Preparation of Process Definition Documents for Customer Master Design Process.
• Responsible to Identify GAPs and prepare GAP documents with an effective prototyped SAP methodology solutions.
• Prepared Function Specification Documents for Interfaces and custom Enhancements.
• Configured all OTC Master Data related Configuration.
• Responsible for resolving issues during System Testing and UAT.
• Customized Customer Master, Material Master, Condition Master and customer- material info master records per the business requirements.
• Delivered all the customer master data related WRICEF objects.
• Exclusive involved with various Conversion Activities.
• Created BPPs and training documents.