Senior Sap Program Manager Resume
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SUMMARY
- Brings in 20 Years of SAP with 11 Full Life Cycle Global Implementation, evaluation, strategic consulting, global support, wide - ranging techno-functional expertise, PMO, business systems integration, manufacturing, SAP SCM, ten years of IS-Oil (upstream & downstream), IS-Retail, CRM, Risk Management, Over Twenty years of RFP/RFI, Infrastructure, Server/Network, GTS, AMS, Integration, Automation, Software Customization, Virtualization, Cloud based Solution Deployment, Relational Databases (Oracle, DB2), Exp.
- Executive to Root level Expectation Management, Pre-Sales and Up-sales, Budgeting, Change Management & Communications, Integration Roadmap, business liaison, crisis & incident management.
- Leadership in global resourcing, effective communication, ERP strategies, FICO, MM, SD, HR, BI/BW (SAP, Siebel, Dream Apps, Oracle, PeopleSoft, Micro Strategy), value-engineering & implications, driving concurrent projects, process improvements, de-escalation, process optimization, process re-engineering, operational improvements & compliance.
- Proven expertise in business solutions, business blueprint, fit-gap analysis, quality assurance, data transformation, cleansing & warehousing, expectation management, unit/integration testing, business systems transformation, steering committee reporting, scalability assessment, on-premise leadership, on-shore, off-shore & near-shore resource modeling, global call/data center support with average of 250 resources, in industry footprint in Consumer Products & Goods, Pharmaceuticals, Medical Device Manufacturing, Healthcare, Automotive, Oil & Gas, High-tech, Energy, Utilities, Software/Hardware, Storage, Manufacturing, Hospitality & Entertainment, Retail, Services, Aerospace, Public Sector, Mining & Financials.
PROFESSIONAL EXPERIENCE
Confidential
Senior SAP Program Manager/Senior Strategic Management Consultant
Responsibilities:
- SAP program management, Data Transformation/Warehousing, Audit/FDA Regulatory Compliance, infrastructure, business blueprint, outsourcing, partner relations, integration strategy, software evaluation, steering committee reporting
- QA, testing, RFP/RFI, solution architecture, lead generation, Business proposal, performance tuning, best practices, process re-engineering, Implementation, SOA, Systems, Server Integration, Backup/Restore, Installation, Share point, Siebel, People Soft, Oracle, Enhancement, Compliance, AMS/BPO, alliance & resource allocation
Confidential
Global SAP Program Manager
Responsibilities:
- Performed Program management, upgrades from 4.7 to ECC6, IS-Oil (Upstream & Downstream), IS-Retail, RFP/RFI, Software evaluation, Infrastructure, Customization, SOA, Data Center/Call Center, Oversee Backup/Restore, Data Transformation, System Architecture, Transformation where managed average of 100 onsite resources with average P&L of $35 million
- Strategic Management Consulting, Product/Solution Development, Account management, Client expectation, Up-sales, Implementation,, enhancement of functionalities, BPO engagements, Resource management, Road-shows & Executive level reporting, recruitment, reinforcement of Best Practices, FICO, MM, SD, HR, BI/BW, Oracle, Siebel, Portal, CRM Implementation & Support. lead process improvements, de-escalation, process optimization, incident management, service management, process re-engineering, operational improvements, KPI/Dashboards, Scorecard review & compliance utilizing ITIL Framework, ASAP methodologies & Ascendant, QA Six Sigma, driven multiple team to achieve goals, built COE focused on new technologies: mobile technology, solar energy, smart switch, low heat/high Lumas energy products, High-Tech BPO & data centers
Confidential
Senior SAP Program Manager/Head of IT
Responsibilities:
- Program managed divisions like media, airline, engineering, financials, consumer product & goods, MLM & enabled BPO w/ internal & partner interfaces, process improvements, de-escalation, optimization, process re-engineering, best practices, RFP/RFI, Business Proposal, IT Strategy, IS-Oil (Upstream & Downstream) with an average of 150 with average P&L of $50 million, successfully managed business & strategic industry compliance utilizing ITIL Framework, ASAP
- Regulatory compliance, Sarbanes Oxley & Risk management 360.Managed Steering committee & managed over 330 resources. Performed Testing, QA, Blueprint in FICO, MM, SD, HR, CRM, BI/BW, PeopleSoft, EP & Net weaver & 3rd party products.
- Managed five wings (Application, HW/HD, Development, Consulting & SWAT) while updating 7-Key Reporting to the C-Level Executives, delivered forecasting, training, incident management & harmonized solution delivery, business blueprint strategy, Data Center build, supported 2.6 million global business users
