SUMMARY:

• Over 9 years of IT industry experience with knowledge in Software Quality Assurance (Manual and Automation testing) on client/server and web - based applications using automation tools like, Quick Test Professional, Win Runner, Load Runner, eCATT and Test Management bug tracking tools like Quality Center/Test Director
• Involved in entire QA life cycle, which includes Design, Developing Test Plan and execution of Test Cases, Test Scripts and Test Strategy for both client-server and web-based applications Excellent in understanding of complete Software Development life cycle (SDLC)
• Excellent in analyzing Business Requirements and the Software Functional Requirements
• Automating the QA processes using Quick Test Pro, and Win Runner.
• Good expertise in writing scripts for manual and automation testing for various Business Applications like Financial, Banking, Insurance, Health Care, Pharmaceutical and Manufacturing.
• Expert in cGMP (Good Manufacturing Process) and FDA regulated industry.
• Excellent in performing functional, Regression and Performance testing of the application
• Extensive documentation skills and proficient in utilizing Quality Center/Test Director as a Test Management and defect tracking tool
• Having good knowledge in SAP ABAP/4 developing applications in different modules FI, SD, WM, IM, MM, PP, PS, CRM, SCM, GTM and HR and testing the developed application using Win Runner and Quick Test Pro.
• Good in back-end testing using SQL queries, generating reports to ensure data integrity and to validate business rules and experience in Web and Application Servers.
• Team player with good communication and interpersonal skills
• Self starter with good understanding and goal oriented approach to problem solving issues
• Excellent verbal and written communication skills and motivated to acclimate to new technologies
• Having close interaction with developers and business analyst to better understand requirements, Functionality and business process for QA testing

TECHNICAL SKILLS:

Testing tools: Quick Test Professional 6.5/5.6, Win Runner 7.6/7.5Load Runner 7.8/7.6, Silk Test 5.0.3, eCATT.

Tracking tools: Quality Center 9.2, TestDirector 8.2/7.2

Script Languages: Test Script Language, HTML, XML, VB SCRIPT

Languages: C, C++, SQL, PL/SQL, Java and J2EE

ERP: SAP ABAP/4

Operating systems: Windows 95/98/2000/Me/NT 4.0/XP, HP UNIX and

MS: DOS

Databases: SQL Server 2000, Oracle 8i, DB2, MS-Access

Data ware Housing: Informatica, Cognos, BO, OLAP,SAPBW

PROFESSIONAL EXPERIENCE:

Confidential, St.Louis, MO

Senior SAP Functional Tester

Responsibilities:

• Involved in gathering the requirements from the Business team and Functional team.
• Developed the test plan and test scripts from the requirements acquired from Business and Functional team
• Developed the manual scripts from the requirements acquired in the quality center.
• Developed the test sets in Test lab for the execution team to execute the test cases.
• Tracked the defects in Quality Center and assigned to the development and functional team.
• Involved in developing the manual scripts for SAP GTM, SRM, MM and SD modules.
• Created contracts using WB21 transactions of different contract type for Sales and Purchases.
• Created Inbound and Outbound tickets for Sales and Purchases using transaction WB21.
• Applied the tickets of Sales and Purchase to the contracts of Sales and Purchases using ZAPM.
• The Ticket Application Cockpit, accessible thro transaction code ZAPM, provides a flexible, fast tool for applying tickets.
• Selected tickets are applied to contract, spot, delayed pricing (DP) or storage.
• Created Purchase settlement and Sales Invoice using Settlement Cockpit. Accessible thro transaction code ZT50.
• Created Contract Cancellations for Settlements and Invoices.
• Involved in doing the reversal of a settlement or application and credit vendor.
• Created purchase and sales master and pricing contracts (unpriced contracts, priced contracts, pricing against unpriced contracts.
• Involved in automation tool and involved in recording ECC, SD, GTM and MM scripts in Quick Test Pro.
• Involved in parametrizing the Sales and Purchase orders of the Sold-to-Party and Vendors in Quick Test Pro.

Environment: SAP ECC 6.0; SAP GTM, SD, MM Quality Center 9.2 and Quick Test Pro

Confidential, Jacksonville, FL

SAP Testing Team Lead

Responsibilities:

• Gathering the FDD and BRND requirements from the tower leads and develop test plan.
• Involved in gathering the requirements from HR Functional Tower leads to develop the test scenarios.
• Coordinating with the team to assign the work to the team members and follow-up.
• Reported the defects to the technical team manager and followed up with them and reassigned the defects to the team for regression testing.
• Coordinated with the Functional and Technical team for the requirements and other issues relating to the project.
• Conducted the team meetings for the status and for defects logged by the team in QC.
• Assigned the work/scripts to the execution team to execute the scripts and followed-up with them in completing the execution for the Phase I.
• Involved in multiple projects as the Team Lead for SAP Testing and also in multiple modules of SAP.
• Involved in acquiring the requirements from SCM team to develop the scripts.
• Developed the test cases/test scripts and uploaded the scripts to quality center.
• Involved in the interfaces to develop the test scripts in SCM and HR modules.
• Interacted with the development and functional team to solve the issues in functional requirements.
• Performed the manual testing in SCM (Demand Planning) and HR modules like Payroll and benefits.
• Opened defects in mercury quality center and involved in regression testing
• Compared the output results in SAP and exported the results to ADP for U.S and Puerto Rico Employees
• Developed RICEF’s (Report Interface Conversion Enhancement Functions) scripts from Functional and Technical Specifications and involved in Unit test execution and compared the results from UNIX file to the Windows-based file.
• Involved in UAT testing with the client and solved the defects with functional team in quality center.

Environment: SAP ECC 6.0; SAP SCM/APO, SAP HR, Quality Center 9.2

Confidential, Hermitage, TN

Senior SAP Functional Testing/Coordinator

Responsibilities:

• As a Coordinator/ Lead for the Management Portal Project coordinated with the offshore team.
• Involved in gathering the requirements for Management Portal, BW/BI and Kintanas.
• Developed the test scripts/test cases for the requirements gathered from functional team.
• Involved in developing the scripts/cases in Quality Center and mapping the script /case to the requirements in the requirement module of Quality Center.
• Involved in testing the Kintanas gathered from the developers and coordinated with the development and functional team to test the Kintanas.
• Developed the test sets in Test lab for the execution team to execute the test cases.
• Tracked the defects in Quality Center and assigned to the development and functional team.
• Developed the test plan for Operations Dashboard Project.
• Involved in testing the Operations Dashboard reports and escalated the issues in the status meetings.
• Involved in executing the transactions, security wise and authorizing error messages for SAP and Operations Dashboard.
• Involved in Integration testing for SAP BW /HR and for the Go-Live of the Project.
• Involved in testing the interfaces connecting SAP R/3, SAP BW/BI and Operations Dashboard.
• Involved in setting up the data for execution of the test scripts and involved in data validation of the Operations Dashboard reports.
• Coordinated with the SAP Basis and SAP Security team in creating the test id’s for HR, BW/BI and Operations Dashboard Projects.
• Involved in executing the queries and control queries in BEX and compared the results to the data of Operations Dashboard.
• Coordinated with Operations Dashboard team in demonstrating the product functionality within Client’s business context.
• Involved in validating the data in Operations Dashboard reports and comparing the data with SAP BW/BI thro SAP BEX.
• Tested the reports for Operation Dashboard in S and Q environments as per the directions from Project Manager.
• Coordinated with the offshore team and giving directions in executing the test cases and updated the status to the Project Manager.
• Followed up with the development and functional team on the Opened defects and assigned to the testers for regression testing.
• Conducted the daily status meeting on defects in Quality Center with Operations Dashboard team via conference and escalated the issues.

Environment: SAP ECC 6.0, SAP BI 7.0, SAP HR, Quality Center 9.2, and Kintana.

Confidential, Long Island, NY

Senior SAP Functional Tester/Co-Lead

Responsibilities:

• Involved in developing Test Scripts in CRM, Mobile PS SCM and BI.
• Interacted with SAP Development Team and Team Leads to develop the Test Scripts.
• Developed the manual scripts for validation testing.
• Developed the manual scripts in word format and imported to quality center.
• Created Test Cases and Test Scenarios for SAP R/3 PS and CRM modules.
• Executed the scripts in quality center for CRM, Mobile, Project Systems and BI modules.
• Imported the scripts to quality center and matched the traceability for Requirements, Test Plan and Test lab Modules.
• Implemented the SAP TAO agent to reduce the time and post production cost of testing.
• Using SAP TAO agent created test components and uploaded test components to QC to compose test cases and executed the test against SAP System.
• The uploaded script from QC is dragged and dropped into the SAP TAO agent to consolidate the script and executed for better performance.
• Interacted with the development team of HR to develop Time of Territory (TOT) scripts for validation Testing.
• Escalated the issues to the Development and Functional teams and opened a defect in Quality center to track.
• Involved in developing the Test Plan and scripts for MUP 12 (Mobile Upgrade) and imported and executed the scripts in quality center.
• Interacted with the BI developers and developed the scripts for First Rx Report and Market Share Report as per the technical and functional requirements for the first phase.
• Uploaded the ECC, SD, PS, MM, IM, SCM, CRM, Mobile, BI and Portal scripts into quality center in different projects and manually executed scripts in the Quality Center.
• Developed the scripts in ECC and compared the results in CRM and Mobile.
• Involved in recording ECC, SD, CRM and Mobile scripts in Quick Test Pro.
• Developed the scripts for Change Control and involved in validation testing of SD, MM, IM, CRM.

Environment: SAP ECC 6.0, SAP CRM, SCM, SD, PS, MM, IM, SAP Mobile, Quality Center, TAO, Load Runner and Quick Test Pro.

Confidential, Thousand Oaks, CA

SAP Functional Tester/Business Analyst

Responsibilities:

• Involved in developing Test Scripts and Business Process Procedure (BPP) for SAP HR Modules.
• Interacted with Functional, Development Team and Team Leads to develop the Test Scripts according to the Requirements and Business Process Procedure.
• Developed the manual scripts in Payroll and executed in Quality Center.
• Worked closely with developers in developing the (WRICEF’s) scripts and in execution.
• Involved in the Integration Testing of payroll module and developed the integration scripts.
• Executed the programs HCM PAYROLL EMP, HCM PAYROLL EPI, HCM PAYROLL GTL.
• Involved in Hiring/Rehiring the employees using PA40 transaction code.
• Worked with the Interface program in payroll and compared the results according to the Technical and Functional Specification.
• Involved in writing and developing Test Plan for WM and IM.
• Reported the defects in Quality Center and informed to the Functional and Developers to fix.
• Compared the output results in SAP and exported the results to Pro business and ADP for U.S and Puerto Rico Employees.
• Worked with the Kronos system to transfer the time details to SAP.

Environment: SAP R/3 5.0, WM,IM, HR (Payroll and TM), Oracle 9.0, Kronos, and Quality Center 8.2.

Confidential, St.Louis, MO

SAP Functional Tester

Responsibilities:

• Gathering the requirements from Functional and Business Analyst to develop the Test Plan.
• Involved in gathering requirements from HR Functional Lead to develop the Scripts.
• Involved in developing the scripts for HR, Payroll and Time.
• Involved in developing the STP (System Test Plan) as per the Client directions.
• Tested WRICEFS developed by developers and compared the results as per the Technical Specifications.
• Developed manual scripts in Payroll, Time Management and Personal Administration.
• Coordinated with the offshore team in South Africa and India i.e development team and functional team to develop the System Test Plan.
• Executed the Interface reports in Payroll and Time.
• Created Transports using SE10 Transaction code for the requests from developers and functional teams.
• Released the Transports and coordinated with SAP BASIS to move the transports to HRK and HRP boxes.
• Opened defects in TestDirector and changed the status of the Transports in TestDirector.
• Mainly involved in the Emergency request of the System Test Plan.
• Worked closely with SAL(Solution Architect Lead) to close the defects in TestDirector.
• Involved in the Integration Testing and compared the files in UNIX to the Windows based files.

Environment: SAP R/3 5.0, HRTM, OM, PA, Payroll), Oracle 9.0, Test Director 8.2(Quality Center).

Confidential, WV

SAP Functional Tester/ (Team Lead)

Responsibilities:

• Involved in developing Test Scripts and Business Process Procedure (BPP) for SAP HR Modules.
• Interacted with Functional, Development Team and Team Leads to develop the Test Scripts according to the Requirements and Business Process Procedure.
• Assign Business Process Procedures (BPP) to team accordingly in their expertise and involve in solving the issues of the team.
• Involved in Unit Test, Integration Testing, Regression, Parallel and UAT Testing.
• Involved in different modules like Time Management, Benefits, Organization Management, Personnel Administration and Payroll.
• Involved in developing and writing scripts for Benefits, Time Management and Organization Management from Business Process Procedure.
• Developed RICEF’s (Report Interface Conversion Enhancement Functions) scripts from Functional and Technical Specifications and involved in Unit test execution and compared the results from UNIX file to the Windows-based file.
• Inform the issues to the Functional, development team and team leads.
• Worked closely with developers in developing the (RICEF’s) scripts and in execution.
• Performed the Manual Testing in Personnel Management and Payroll Modules.
• Reported/Opened the defects in TestDirector and involved in Regression Testing for Benefits, Time Management and Organization Management.
• Involved in writing the automated scripts in eCATT tool for MylanOne Project for MM Module.
• Involved in writing manual scripts for WM and IM for the phase two project.
• Identified and eliminating the inactive data from the RICEF’s programs to improve the performance, stability, and availability of the most business critical data of the Production Environment.
• Involved in Validating the Tools like TestDirector, WinRunner and QuickTest Professional.
• Involved in writing the Test Scripts for Quick Test Professional according to the requirements.
• Involved in executing the scripts in TestDirector, WinRunner and QuickTest Professional.
• Worked closely with Functional, Development team, Team Leads and Managers to solve the defects reported in TestDirector.

Environment: SAP R/3 5.0, WM, IM, HR (Benefits, TM, OM, PA, Payroll), Oracle 9.0, eCATT, Test Director 8.0.

Confidential, IL

SAP Functional Tester

Responsibilities:

• Developed FS 4.71 upgrade Test Plan.
• Involved in developing Test Scripts and Process Scripts for CVD (Certified Vendor Database) module
• Interacted with Functional, Development team and Team Lead to develop the Test Scripts according to the requirements.
• Involved in System, String, Integration, Regression, UAT and Performance Testing.
• Created Business Partner for different customers and Organization to support an economic view of a person and Organization.
• Worked with EPC (Enterprise Procedural Commission) module, tested different scripts and wrote many test cases wherever required as per the requirement of specification.
• Performed testing for different applications in FI, reviewed functional specifications and created requirements in Test Director and executed the Test Cases.
• Performed Manual Testing for different applications in CD module.
• Reported the Defects in Test Director and involved in Regression Testing of CVD module for FLD CLM Report.
• Involved in using eCATT Tool and executed CATT test cases with ZCVD, it enabled the businesses to record and play back applications as automated test scripts.
• Worked with the Development team, Team Leads and Managers to solve the defects reported in Test Director.

Environment: SAP R/3 4.71, FI, Oracle 8.X, eCATT, Test Director 7.2

Confidential, WI

SAP Functional Tester

Responsibilities:

• Interacted with Functional, Development and Team Lead to develop the Test Scripts according to the requirements.
• Involved in System, Integration and User Acceptance Testing to provide the Solutions that meet the business requirements and deliverables in a timely manner.
• Involved in testing the business process like Placing an Order for Goods, Receiving Goods at the Warehouse, Order Fulfillment, Placing an Asset in Service, Removing Asset from Service into CAR (Collective Asset Repository)
• Created Sales Order for Inventory Article and Created Purchase Requisition for Non-Inventory Articles
• Converted Purchase Requisition to a Purchase Order wherever required. Interface with PO info from SAP into GAMMA Server
• Created GR (Goods Receipt) for the Goods Received from interface in SAP.
• Created Delivery in SAP based on article lead times. Interface from SAP to GAMMA to send SAP delivery information.
• Created Billing document for PurCo (Purchasing Company) inventory, including tax assessment
• Involved in Testing ATM Master data Conversion interfaces, ATM Master data interface Tested inbound interfaces, interfaces from SAP to GAMMA and from GAMMA to SAP like Outbound from SAP with Sales Order data sent to GAMMA, Purchase Order data sent to Gamma, Delivery data sent to Gamma and receive inbound changes in GAMMA into SAP
• Involved in testing Tax breakdown Components in SAP Custom Tables (ZATM COMP TAX)
• Tested Sales tax is calculated based on delivery address jurisdiction code.
• Involved in Testing the Asset Tracking table, which is updated with Goods Receipt information from Vendor drop shipment and Articles that were shipped from the Warehouse.
• Worked at the US Cellular Site for Integration testing and tested the data loading into Gamma Servers.
• Performed Manual Testing of the Web based application and automated by using Quick Test Pro.
• Involved in Regression testing of FI programs and Web Compensation Reports

Environment: SAP R/3 4.6C, SD, IM, WM, MM, FI, Oracle 8.X, Quick Test Pro 6.5, Test Director

Confidential, NJ

SAP Functional Tester

Responsibilities:

• Reviewed Business Requirement Documents and documented Test Plan and Test cases corresponding to business rules and other operating condition.
• Involved in testing of the Up gradation of SAP System from 4.6C to 4.7.
• Performed Manual Testing of the web based application and automated by using Quick Test Pro.
• Used Quick Test Pro for the functional Testing and Regression testing of BDC programs and Web Compensation Reports Application.
• Used Quick Test Pro to record the functionality and to playback for GUI environment of Java and Oracle as backend. Testing was done to verify the integration of various modules in the application and if it is accepting only the valid data in various fields.
• Conducted Functional, System and Regression testing during the various phases of the development of Project Systems and SD application using Quick Test Pro.
• Identified the software defects and interfaced with developers to resolve them and provided full support to the Test team. Involved in the development work to help the developers in fixing the bugs.
• Involved in testing HR FIN SYNC App Messaging Process manually and created Automated Test scripts wherever required using Quick Test Pro and executed them to test the functionality of the Process.
• E-Credit - Invoice Accept Update - Reviewed Functional Specifications and created Requirements and Test Plan in Test Director and executed the Test Cases manually.
• Involved in the Production Support at the time of project go-live and responsible for defect tracking records for each build in PVCS Tracker.

Environment: SAP R/3 4.6C, Oracle 8.x, Quick Test Pro 6.5, Test Director 7.2

Confidential, PA

SAP Tester

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Analyzing the system and preparing, documenting the Test Cases, Test Procedures and executing the Test Scripts.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Participated in business requirements, user’s requests and bug scrubs meetings.
• Involved in testing the e-credit extract reports of different customers/vendors using Quick Test Pro.
• Generated Scripts in FI module for customer Master data in A/R and generated account groups for different Customers with Screen layouts using Quick Test Pro.
• Involved in writing the manual scripts for WM, IM and FI modules and executed manually.
• Automated the functional testing and Regression testing of web pages by creating the scripts using Quick Test Pro.
• Conducted Performance test for SAP web application using Load Runner.
• Involved in Testing the Customer numbers generation, and customer common data is maintained in the central database.
• Tested the developed BDC program to convert the central data for customer master into SAP check table.
• Testing the data on Online Screens and wrote SQL’s to retrieve the data from the Database to verify the data updated properly.
• Used Quick Test Pro for the functional Testing and Regression testing of the e-credit summary Application and e-credit Reports Application.
• Created triggers to create audit trail records before insert/update to various tables in the order entry system.
• Generated appropriate Reports using Test Plan Manager, Defect Manager in Test Director.

Environment: SAP R/3 4.5b, Oracle8.x, Quick Test Pro 5.5, Load Runner 7.X, Test Director

Confidential, CT

SAP Tester

Responsibilities:

• Conducted Manual Test meticulously and exhaustively for entire applications using manual scripts, which are designed specifically for this purpose.
• Involved in writing and executing Test plans
• Analyze the Business Requirement Document (BRD), Functional Specification Documents to prepare Test Cases based on Test Plans.
• Involved in Regression testing, Functional testing using Win Runner. Also involved in Integration testing and System testing.
• Involved in analyzing the test results and identifying and solving the bottlenecks, and documenting the test results.
• Tested FI-CO conversions such as Asset Master Conversion for certain Asset classes.
• Tested BDC (Conversion) for Customer master, Customer Credit information, Invoice, Credit Memos.
• Involved in writing shell Scripts.
• Developed automated test scripts using Win Runner.
• Developed Load Runner test Scripts and edited the scenarios according to the Scenarios.
• Responsible to record and tailoring V user scripts, capturing different error messages to ensure Load Runner understand, capturing dynamic values and to correlate.
• Responsible to generate load-using controller for different Ramp up times and to generate reports/graphs for different scenarios.
• Measured response times and Transaction rates of the applications using Performance testing using Load Runner.
• Involved in the database testing by writing SQL queries.
• Created Several Test Scripts using Win Runner to create Data Driven Tests, Batch tests and also involved in Navigational and end-to-end testing.
• Used Test Director to store, schedule test cases and report bugs.

Environment: SAP R/3 4.5b, Confidential AIX, DB2, Test Director6.5, Win Runner 7.0, Load Runner 7.X