SUMMARY

• Self - motivated professional with proven ability to strategically manage multiple projects within budget and creatively resolve issues.
• Strong communication skills; facilitate high level of collaboration among associates and clients in team oriented environment.
• Managed and performed diverse responsibilities with strong background

TECHNICAL SKILLS

• Project Management
• Data Management/Reporting
• ERP
• SAP (ECC)

SUMMARY

Confidential, Solon, OH

Master Data Analyst

Responsibilities:

• Utilized software systems and processes: ERP (SAP), PIM, and MDM/Data Quality systems.
• Create, test, and establish mass change procedures and methodologies.
• Extract, manipulate, and summarize data records in a meaningful way that clearly communicated data quality to upper management.
• Troubleshoot expert user problems within the current master data set.
• Took initiative at process and procedure changes to improve and sustain data quality at improved levels (continuous improvement).
• Provide training to new Master Data Specialists as the key user for Master Data.

Confidential, Amherst, OH

SAP Master Data Analyst

Responsibilities:

• Performs basic statistical and relational analysis of large data sets to identify and correct inconsistencies and anomalies.
• Analyzes, validates, prioritizes and executes requests for mass maintenance of customer master data to ensure the appropriate standards and governance rules are maintained.
• Supports, implements and enhances customer master data governance rules, standard operating procedures (SOPs), naming convention and other enterprise data standards.
• Reviews, validates, and executes global customer master data in SAP.

Confidential, Cleveland, OH

Program Office Manager

Responsibilities:

• Reporting: Analyzed data (VLookup), prepared metrics, and coordinating information across the department in order to prepare appropriate reports and material for program leaders.
• SharePoint Owner: Creating/Maintaining/Updating the departments SharePoint site to best meet the needs of the program. This includes possibly restructuring, retiring, or revising already established sites to best suit the needs of each team. Duties include the regular maintenance of each sites contents keeping documents up to date, maintaining versioning properties, permissions, etc.
• Worked across various groups including leadership and key stakeholders to ensure the program meets key deliverables.
• Leads and directs the work of others.
• Managed special assignments and projects as needed.

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Data mapping project: Gathered data requirements to support installation of organization’s application systems.
• Consulted with system architects and application specialists to identify operating procedures and to clarify program objectives.
• Acted as the liaison between the Business Partners, Technical Analysts, and Developers to further define areas of system impact, and continuously communicated project status and needs.
• Analyzed and managed project schedules and project management documentation.
• Recorded data requirements and client-server concepts in various databases.

Confidential, Mayfield Heights, OH

Business Process Analyst/Data Manager

Responsibilities:

• SAP: Strong working knowledge of SAP (ECC). End user support to over 75 employees with various SAP accounts, create material master numbers (SAP SD: master data, inventory, maintenance of products, run SAP purchase order reports.)
• Worked with IT regarding SAP updates and testing of SAP and reconfiguration. I conducted testing of SAP updates by running various SAP functions and recorded the outcome of those function results.
• Supply Chain functions: Liaison for the following depts. with product development and maintenance

Confidential, Cleveland, OH

Accounting Technician

Responsibilities:

• Project managed department’s audit process. Lead person in developing an online system that streamlined data collection for quarterly results, thus reducing errors previously performed manually.
• Reviewed and examined accounting documents verifying the accuracy and completeness of data and determined necessary processing actions which reduced errors.
• Identified, monitored, reduced and eliminated transactional errors, such as unmatched collections.
• SAP: Identified discrepancies in accounting data, determine source of error and made records adjustment in Navy ERP (SAP system).
• Utilized and operated seven government accounting software systems to analyze and record financial information.
• Assigned special projects to analyze year end transactions.

Confidential, Cleveland, OH

Project Manager

Responsibilities:

• Developed and managed the quality assurance review process for all divisions of the internal audit department.
• Completed reviews and recommended corrective actions on internal audit exams, which included documentation review, identification of risk and controls, test of controls, and walkthroughs. These reviews ensured company auditors were compliant with banking laws and regulatory requirements.
• Wrote and maintained the internal audit department’s procedures and policies.
• Responsible for maintaining an internal audit database and communicated updates on procedures and standards from federal regulators and the Institute of Internal Auditors Professional Practices Framework guidelines.
• Created processes, procedures, and audit forms in conjunction with the employee work area audits. These were utilized as a best practice by the Risk Office and disseminated with other departments in the bank.
• Project Managed a team of four in conducting quarterly employee work area audits for the Risk Review Department to ensure company’s goal in reducing risk.
• Wrote Project Charters and maintained project timelines.
• Analyzed data and prepared reports, charts, graphs that displayed department information.
• Ensured timely dissemination of information on a wide variety of matters. Skilled in all phases of document preparation, processing and editing, including use of word processing systems, graphics and electronic mail.
• Developed project timeline, roles and responsibilities for online employee profile tool. Profile tool was to identify individual and team skills requiring additional training.
• Won Employee Achievement Award two consecutive years for outstanding work performance.

Confidential, Cleveland, OH

Marketing Specialist

Responsibilities:

• Confidential is the quality improvement organization for Medicare beneficiaries in the state of Ohio. Contracted with Center for Medicare and Medicaid Services in meeting statewide goals and providing best practices in healthcare.
• Project Lead: Developing company training material for company Medicare Part D communications manual. Provided and taught a training course for employees
• Conducted focus group sessions to obtain detailed information for future projects. Researched various government resources to obtain most updated information pertaining to our projects.
• Independently produced training products such as courses, aids, audiovisual materials, methods, training plans, etc.
• Project Lead: Developed online training course for all Ohio nurses for continuing education credits. Responsible for project timeline for IT department.
• Managed company web database marketing products.
• Project Lead: Created hospital surgical infection manual through focus group research thereby increasing manual order by 100%.
• Ensured all marketing material and literature were compliant with company identity/brand and met all government guidelines.
• Developed short and long range plans and objectives and determine specific steps and milestones.
• Developed, formulated and provided essential data for the annual budget forecast for submission to the Director of Acute Care department.
• Interact with company departments and with parties outside the organization.