EXPERIENCE SUMMARY

• Experience covers the entire spectrum of SAP Project activities ranging from Initial Scope Study, AS - IS study, design of the TO-BE business processes, mapping with the SAP functionalities, Gap Analysis, Configuration, Business Scenario testing, End-User Training and Production Support.
• Expertise in implementing Sales Order, Pricing Procedure, Back Order Rescheduling, Product Allocation, Credit Management, Sales Tax, delivery and invoices creation in batch, User Exit in Order, Delivery, Billing, Customer Master and Material Master
• Familiar with SAP FI module about A/P process, payment process and interface points with SD module.
• Familiar with SAP MM Purchasing module about purchase order, vendor invoice, movement types, physical inventory.
• Working experience in Big 5 consulting firm - Deloitte
• Familiar with EDI IDOC mapping for message types 867, 850, 810, 855, 856,180

TECHNICAL SKILLS

SAP: SAP ECC 6.0, SAP ECC 5.0, SAP R/3 4.7, SAP R/3 4.6COther Application Taulia, Concur, Vertex, SharePoint, HPQC, Excel, InfoShuttle, Transport Manager, Solution Manager, JIRA, ConfluenceWORKING Experience

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr. SAP ERP Specialist

Responsibilities:

• Overall support SAP ERP system for Confidential subsidiary company from Operations to Finance.
• Support Operations users for their daily logistic activities in SAP including order to cash (OTC) process and purchasing process. Some areas include sales order, purchase order, inbound and outbound delivery, inventory.
• Support FI users for their daily FI transactions, including payment process, FI enhancement, Account Payable process, Red Bull internal approval process.
• Support EDI process for Central Billing system and Operation process to make sure all idocs are flow into SAP without issue. Fix the issue and provide solution to users.
• Support Red Bull Central Billing system to handle purchase orders, invoices, credits and payments between Retailers (Wal-Mart, Sam’s Club etc.) and Distributors. Work together with headquarter team on annual release cycle. Work as project manager to roll-out the new retailers to Central Billing system.
• Support Red Bull Vendor Portal. Work together with FI users and 3rd party service provider on production issues and change requests.
• Work as service owner supporting Red Bull Travel and Expense Tool - Concur. Coordinate with Concur support and FI users on production issues and enhancements.
• Work as project manager for Concur roll-out projects. Collaborated with Concur team to successfully implement Concur to LATAM and Japan.
• Provide IT support to our Operations users and FI users during monthly close process.
• Collaboration with headquarter team and local team on annual SAP upgrade by using JIRA and Service-now. Make sure all issue to be tracked and resolved in time.

Confidential, Los Angeles, CA

SAP SD Consultant

Responsibilities:

• Understand and collect business requirements, document functional specifications, design and present SAP solutions to business users, work with ABAP developer on technical requirements and deliver the project on time.
• Work extensively on Order to Cash (OTC) configuration, including order type, item category, copy control, pricing, tax, delivery, good issues and billing type.
• Support daily SD transactions crossing entire OTC function module for company - over 10,000 sale orders and corresponding deliveries/invoices flow through SAP daily, including EDI orders and VMI (Vendor Managed Inventory) orders.
• Lead and supervise offshore OTC support team on SAP support and enhancements. Monitor all levels HelpDesk tickets related to SAP OTC process.
• Work on multiple MM projects, including Raw Material project which assigns PPC numbers (Paramount self-defined number) to raw materials in material documents and corresponding FI documents. The project helps the company sharing marketing expense with movie distributors and saves over 1million dollars for the company in 2010.
• Design and develop IDOC mapping for various message type (850 inbound, 850 outbound, 856, 810, 180, and 867) in SAP. Monitor all inbound and outbound IDOC for entire OTC process daily.
• Work on multiple EDI project to implement 850 (Purchase order inbound), 855 (PO acknowledge outbound), 810 (Invoice outbound) for customers, including Target, Amazon and Sams Club.
• Maintain SAP sales tax through external Tax system - Vertex. Work on several projects related to Tax changes in Canada for different tax type, like HST (Harmonized Sales Tax), PST (Provincial Sales Tax), GST (goods and services tax) and QST (Quebec Sales Tax). Maintain all exception rules by Jurisdiction codes and customers for US and CA in Vertex. Execute monthly updates to ensure SAP system getting all tax changes in time.
• Work with other IT teams on multiple interfaces for 3rd party vendors, including InvoiceWorks and Basware.
• Work with internal BI (Business Intelligence) teams to ensure the SAP data (sales order/deliver/invoices) flew to SAP BW and Hedway systems correctly.
• Maintain and support DOA (Delegation of Authority) ladders for purchase order approval process for entire organization.
• Work with compliance team and Basis team on SAP authorization roles defined for different business team to grant proper accesses for their daily working activities.
• Oversee the test progress in HPQC (HP Quality Center) for System integration test (SIT) and User acceptance test (UAT) in multiple projects. Generate daily status report and defect report in HPQC. Communicate between audit team, business users and project team to ensure the tests completed before the deadlines.
• Collected the necessary knowledge from client and understood the business process procedure of Wickes Furniture.
• Configured and tested the business scenarios for Order to Cash (OTC) process, such as Sales process, Return, Credit memo and Debit memo.
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table, Condition Exclusions. Worked with ABAP developers to deliver new pricing routines in order to meet the client’s requirement.
• Understood, designed and tested the interfaces between the Wickes legacy system (RouteView, AutoDialer, Warranty, Commissions, RedPrapre, PayMetric and TaxWare) and SAP.
• Designed and delivered new enhancement of SD module based on business requirements, such as new customized fields, user-exits, routine, and reports.
• Assist other team members to configure the cross functionalities of SD/FI and SD/MM, such as account determination, accounting posting.
• Assist SAP Portal team to test the SD process in Portal.
• Worked as a key team member of SD module to provide level 1 and level 2 supports based on service level agreement (SLA) to achieve the maximum customer satisfaction. During the first month of the support phase, I helped the client to solve about 30% of the SD issues which came from the help desk or DeloitteEdge system
• Trained the clients and colleagues to understand the SAP business process procedure in SD/IR-S
• Maintained the configuration documents and release notes.

Confidential, Dallas, TX

SAP SD Analyst

Responsibilities

• Understood the Order to Cash (OTC) and P2P (Procure to Pay) business processes and existing issues from client. Gained necessary knowledge from EA team
• Worked with Technical team to deliver the customized purchase order reports.
• Configured and tested the pricing condition type, such as freights and discounts.
• Configured the functionalities for Military sales process and broker commission process in SD module.
• Used Solution Manager to manage and track business scenarios, business processes and process steps through the lifecycle of the SAP implementation starting from blueprint through post go-live support and development.
• Worked as a key team member to provide level 1 and level 2 supports based on service level agreement (SLA) to achieve the maximum customer satisfaction.
• Maintained the configuration documents and release notes.
• Configured and tested Pricing Procedures, condition types, Access sequences, Condition Table, Condition Exclusions.
• Designed and tested multiple SD enhancements based upon end user requirements of Sales Order, pricing conditions, Delivery, Shipment, and Billing.
• Configured and test output determination for delivery note and shipment.
• Worked on master data conversion and interfaces between legacy systems and SAP.
• Prepared and tested business scenario for OTC (Order to Cash) process, such as Rush Order, Intercompany order, Credit Memo, and Debit Memo.
• Monitored and maintained Material Inventory and storage location.
• Developed end user training documentation—Business Process Procedure (BPP) using Info Pak to ensure the up-to-date modification to be delivered to the users.