SUMMARY

• IT professional wif over 14 years of Information Technology experience who provides top - notch service, sets high standards, and exceeds expectations.
• 5 years of expertise in SAP BASIS Administration wif emphasis on design, implementation, upgrading, troubleshooting and day-to-day support.
• Planning, implementation, troubleshooting & Basis support for NetWeaver 7.0, Solution Manager 7.0.
• Able to install, upgrade and configure SAP R/3 4.6C, 4.7 Enterprise and ECC 5.0/6.0 on various platforms such as UNIX (Sun Solaris, HP-UX and Linux) and Windows 2000/2003 Server wif Oracle 10g, MS SQL Server 2000/2005 and SAP MAXDB.
• Configuration of Solution Manager CHaRM for change management
• Installed NetWeaver Business suite such as EP 6.0/7.0, BI 7.0, XI 3.0, Web AS and ITS.
• Extensive Knowledge of installing, configuring and administering SAP new dimensional products including CRM 5.1, and CRM 7.0.
• Experience in installing and configuring Solution Manager 7.0
• Experience using Profile Generator (PFCG) for creation and maintenance of Roles/Activity groups according to teh business requirements and using SAP supplied user role template.
• Expertise in Client Administration like Client Creation, Local Client Copy, Remote Client Copy, Client Transport and Client Deletion.
• Strong noledge of configuring RFC communications utilizing transaction code SM59 and Operation Modes.
• Experience in Spool Administration like printer setup, maintenance of local and network printers and trouble-shooting.
• Responsible to load & apply Support Packages, Add-on Installations (SPAM/SAINT), Kernel Upgrades and Hot Patches.
• Responsible to load support packages through JSPM to upgrade SAP Enterprise Portal, and WEB AS JAVA.
• Configure and execute SAP change control functions including teh Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller.
• Responsible to define, monitor and schedule various job chains for background jobs, manage Work Processes, manage Update Records, analyze System Logs, and send System Messages.
• Monitor (RZ20) and Tune R/3 system and database for optimal performance.
• Database Administration like maintaining Backup, Restore and Recovery.
• Strong Basis Administration skills include Sizing, Installation, SAP R/3 System Client Landscape design & implementation, TMS/CTS Configuration, Production support, Load Balancing, implement SAP Basis related projects, Performance Tuning & Optimization, ABAP and Java stack management, System monitoring, Applying OSS Notes, CCMS, Printer set up, Language management SMLT and SAP Router configuration.
• Strong documentation skills and record all changes in teh system.
• Highly motivated, dependable troubleshooter and problem-solver.
• Excellent communicator and good listener.

TECHNICAL SKILLS

RDBMS: Oracle 10g, SQL Server 2000/2005, SAP MAX DB

ERP: ECC 6.0, ECC 5.0, SAP R/3 4.7, R/3 4.6C, CRM 5.1/7.0

NetWeaver: BI 7.0, EP 6.0/7.0

OS: MS-DOS, Windows NT 4.0 (Workstation & Server), Windows 2000/2003 Server, SUN Solaris 9/10, HP-UX, Linux.

Installations: SAP NetWeaver 2004 and 2004/s, SAP R/3 4.6C, Solution Manager 7.0, xRPM 4.0, 4.5

Networking Concepts/Protocols: HTTP, HTTPS, SMTP, LDAP, SNMP, TCP/IP, ISDN, Frame Relay

GUI/Tools: SAP GUI 620, 640, 7.0, 7.1, Microsoft Office 2003, 2007

PROFESSIONAL EXPERIENCE

Senior SAP Basis Consultant

Confidential, Farmington Hill, MI

Responsibilities:

• Installation/Configurations: NetWeaver BI 7.0, J2EE ENGINE, and Solution Manager 7.0.
• Installation ECC 6.0 Sandbox, DEV, QA, and Production systems on Windows 2003 platform.
• Responsible for Client Strategy and Client administration such as Client creation and Client Copies.
• Responsible for Basis Administration of Microsoft Windows 2003 systems and perform operations such as database administration of all Microsoft SQL 2005 server systems.
• Responsibilities include monitoring performance related issues like workload analysis, check for consistencies, archive logs, and maintain profile parameters.
• Responsible for Performance tuning.
• Configured maintenance optimizer to download support packages and hot fixes for SAP landscape.
• Created, updated, and closed support calls dat were opened wif SAP.
• Monitoring teh work process SM50, background jobs, lock management SM12, look for any ABAP run time error by using teh dump analysis ST22, update management SM13, read system logs SM21 and trace ST05/ST01.
• Defining RFC communications SM59, OSS notes, Kernel Upgrades, Support Pack Management SPAM/SAINT, and JSPM.
• Responsible for CTS and TMS Administration.
• Generated Solution Manager Key wif transaction code SMSY and Configured SLD (System Landscape Directory).
• Spool Administration like printer setup, maintenance of local and network printers and trouble-shooting.
• Experience in checking performance using ST03, ST02, and ST04.
• Trouble shooting and 24 X 7 Production supports.

Environment: NetWeaver 7.0, ECC 6.0, Solution Manager 7.0, CRM 7.0, BI 7, Microsoft Windows 2003 server, SQL Server 2005.

SAP Solution Manager Consultant

Confidential, Rogers, AR

Responsibilities:

• Implemented teh SAP Solution Manager 4.0 instance to collect and analyze all system monitoring data for recommendations and problem analysis.
• Configured maintenance optimizer to download support packages and hot fixes for SAP system landscape.
• Responsible to load & apply Support Packages, Kernel Upgrades and Hot patches on teh Solution Manager instance.
• Responsible for creation of teh solution manager global template.
• Configured EWA (Early Watch Reporting).
• Client Administration, Performance tuning for Optimization and troubleshooting.
• Worked in a team of more than 15 people.

Environment: SAP Solution Manager 4.0, AIX DB2

SAP Basis Administrator/ SAP Solution Manager Consultant

Confidential, Newtown Square, PA

Responsibilities:

• Installation of Solution Manager 4.0.
• Performed installation of Oracle 10g database, and patched database to latest level.
• Installed latest support packages utilizing SPAM/SAINT, and JSPM, updated SAP kernel.
• Configured client strategy, utilizing transaction codes SCCL, SCC4 and SCC9.
• User Administration like User creation, deletion, lockdown, activation, Password management.
• Implemented SAP Notes using transaction code SNOTE.
• Configured Starter pack service for Solution Manager.
• Configured CHaRM for internal system for sales demonstrations.
• Configured TMS (Transport Management System) and defined transport routes, transport directories, and teh domain controller.

Environment: SAP Solution Manager 4.0, Oracle 10g, Microsoft Windows 2003 server

SAP Basis Consultant

Confidential, St. Louis, MO

Responsibilities:

• Performed installation of SAP NetWeaver 7.0
• Installed latest support packages to NetWeaver system utilizing SPAM/SAINT.
• Upgraded SAP Enterprise Portal 7.0 to support package stack 12.
• Upgraded latest JAVA packages using JSPM.
• Installation of xRPM 4.0 using transaction code SAINT.
• Upgraded xRPM to support package 10 for more improved functionality.
• Configuration of xRPM GUI and xRPM business package on frontend Enterprise Portal 7.0 to backend xRPM ABAP stack.
• Performed upgrade of Enterprise Portal 7.0 in Sandbox, Development, Q&A, and Production environments.
• Performed installation of xRPM in Sandbox, Development, Q&A, and Production environments.

Environment: SAP NetWeaver 7.0, Enterprise Portal 7.0, xRPM 4.0, LINUX, HP-UNIX

SAP Basis Consultant

Confidential, East Hanover, NJ

Responsibilities:

• Troubleshooting xRPM 4.0 errors when connecting to Enterprise Portal 7.0.
• Installed teh appropriate xRPM business package in teh Enterprise Portal and resolved issue.
• General Basis activities which include user setup, and transport management.

Environment: SAP NetWeaver 7.0, Enterprise Portal 7.0, xRPM 4.0, HP-UNIX

SAP Basis Consultant

Confidential, Linthicum, MD

Responsibilities:

• Provide weekend production support for upgrade of HR and FI modules on R/3 4.6C system.

Environment: SAP R/3 4.C, HP-UNIX, Oracle

SAP Basis Administrator

Confidential, Sanford, NC

Responsibilities:

• Provided SAP Basis Administration on client CRM 5, BW 3.5, and R/3 4.7 systems.
• Responsibilities included user creation using SU01.
• Using STMS to move transport throughout teh system landscape from Development environment to Q&A, and tan to Production environment.
• Applied SAP notes using transaction code SNOTE.
• Updated system parameters using transaction code RZ10, and RZ11.
• Responsible for Client Administration like Client Copy and Client Deletion.
• Created OSS messages to SAP and managed them till there closure.

Environment: SAP R/3 4.6C, BW 3.5 CRM 5.0, HP-UNIX, Oracle

SAP Basis Consultant

Confidential, Richmond, VA

Responsibilities:

• Installation of NetWeaver 7.0.
• Installation of Enterprise Portal 7.0.
• Performance tuned SAP Enterprise Portal according to SAP notes.
• Configured FPN (Federated Portal Network).
• Installation of xRPM 4.0 using transaction code SAINT.
• Defining RFC communications SM59, OSS notes, Kernel Upgrades, Support Pack Management utilizing SPAM/SAINT, and JSPM.
• Defined Client scheme and created additional clients using client copy, remote client copy.
• Applied SAP notes using transaction code SNOTE.
• Updated system parameters using transaction code RZ10, and RZ11.
• Installation of SAP Web Dispatcher for purpose of load balancing, and to support end to end SSL from internet to teh backend systems.

SAP NetWeaver/Basis Consultant

Confidential, Norwood, MA

Responsibilities:

• Implementation of SAP Enterprise Portal 7.0.
• Performance tuned SAP Enterprise Portal according to SAP notes.
• Upgraded Enterprise Portal to support package 10 using JSPM, and updated WEB AS JAVA stack.
• Installation of Wily Introscope 7.1 for performance monitoring and testing.
• Provided documentation for load testing on Enterprise Portal using Mercury Loadrunner.

SAP Government Support and Services

Confidential, Newtown Square, PA

Responsibilities:

• Design and implement a SAP Government Support and Services network infrastructure.
• Installation of Microsoft Windows 2003 servers. Installed and configured domain controllers, file and print servers.
• Installation and administration of Microsoft Exchange Server 2003.
• Configured DNS, DHCP, WINS
• Installation and administration of Microsoft SQL Server 2000
• Configuration of WSUS to control windows updates.
• Implemented GPO’s (Group Policy Objects).
• Implementation of Checkpoint R60 firewall.
• Implementation of F5 networks to serve as VPN.
• Implemented RSA secure id for autantication from internet.
• Responsible for ordering, managing all infrastructure wifin SAP Government Support and Services.
• Provided OSS back office support for government clients who require a US Citizen to resolve SAP messages.
• Implemented SAP Business One for financials for SAP Government Support and Services.
• Installation of Solution Manager test system running on Microsoft Windows 2003 and SQL 2005 database.

Confidential, Newtown Square, PA

Responsibilities:

• SAP Basis Administration duties dat include and not limited to configuration, transports, performance tuning, system monitoring, note implementation parameters, system copies, client copies, and user setup/creation
• Perform system upgrades of SAP R/3, new dimension products front-end and databases on customer landscapes and internal projects.
• Provided comprehensive technical support for onsite and remote end users requiring level two and three technical support.
• Systems administration of Microsoft Windows 2000 Server, and Advanced Server.
• Support Microsoft office applications and all Microsoft operating systems.
• Support multiple vendor hardware HP, IBM servers, laptops, and desktops.
• Created and tested standard SAP image for day to day use of end users.
• Provided comprehensive technical support for onsite and remote end users requiring level two and three technical support
• Installation of SAP 4.5 4.6, and 620 SAP GUI.

Confidential, Exton, PA

Responsibilities:

• Provided desktop support on Windows NT 95 & 98 desktops. Installed software applications on pc. Ran tests for year 2000 issues, and updated systems Recognized for outstanding quality of customer service wif numerous customer-support awards and personal commendation from clients
• Provided preventative maintenance on all Hewlett Packard printers in seven sites for Wyeth in Radnor Pennsylvania.
• Team leader for one hundred and fifty system rollout. Setup and installed Compaq Deskpro EN desktop computers and configured them to their Novell Network.
• Desktop Support Technician Installed software programs on networked run PC’s. Diagnose, replace hardware problems. Diagnose and correct software problems or conflicts.
• Provide technical support to end users in six regional offices. Installed client applications to give users access to SEI mainframes.
• Install and configure computers to Penn Manor high schools network.
• Received calls from dispatcher to repair system failures at various customer sites.