SUMMARY:

• Chicago based Senior Basis Administrator with proven experience in SAP project management, technical support, system administration and mentoring.
• Known for professional quality of work, attention to detail and leadership skills.
• ECC 6.0 EP6, S4/HANA, Net Weaver 7.31, APO 7.0, SCM 5.0, BW 7.31, PI 7.31, TM 8.0 EP2, CRM 5.0, SRM 4.1, SOLMAN 7.3., BO 4.1, BI 4.01, Access Control 7.4, WPB 9.2, GTS 7.31, Vistex, SUM, Data Services 4.1., TREX 7.1, DELEO, ADOBE and Active Batch.

PROFESSIONAL EXPERIENCE:

Confidential, Greenville, SC

Sr. SAP Basis Administrator

Responsibilities:

• Worked a back - full position until a fulltime resource was hired.
• Participated on the ECC EHP8 upgrade project, coordinated the functional upgrade with their partner Panaya and setup preparation for the BW and PI upgrades.
• Was responsible for the daily operations of their ECC, PI, S4/HANA & PI systems; support ticket resolution, transports and IDOC problem resolution.

Confidential, Greenville, SC

Sr. SAP Basis Administrator

Responsibilities:

• Responsible for standing-up and tuning the ECC & PI systems along with their BW (HANA) support feeds.
• I set-up the technical SOAP FSCM credit verification environments, the external DELEGO credit card processing feeds as well as all the Partner Profiles and RFC connections needed for their cross system communication.
• Additionally, I enabled the PI ports and logical system settings needed for the data transfer to/from ECC. IDOC, XML, FTP and EDI data transfer setups and monitoring along with Adobe Print services were also my responsibility
• I work collaboratively with multiple SAP Functional teams, infrastructure teams and third party vendors to ensure seamless integration and high-level performance.
• The environment is SUSE Linux running Sybase ASE & HANA databases. I setup and maintain the UNIX based printing services.
• Code promotion via STMS, new client copies and support system builds were ongoing activities. System monitoring (ABAP and JAVA), XML flow and PI Communication Channel monitoring and performance resolution tasks were daily activities.
• I worked hard to quickly triage customer incidents and queries.
• I provided mentoring to junior level staff as they prepared to take ownership.
• I liaise with the Load-Runner team in setting up runtime scenarios for performance and load testing, support the Active Batch job scheduling, TREX search engine and Open Text Invoice archiving.

Confidential, Chicago, IL

Sr. SAP Basis Administrator

Responsibilities:

• Responsibilities included daily project, production and go-live support for the North American Can division of Rexam PLC.
• Production support duties included but were not limited to client copies, system refreshes, batch job monitoring and support, SQL and performance tuning, transports, printer support and help desk duties related to Basis.
• Project and go-live support responsibilities included local on-site support for the Oracle 11G upgrade project, ECC 6.0 EP5 upgrade project and the Transportation Management V8 upgrade project.
• Responsible for the following SAP modules: ECC 6.0 - EP5, APO 7.0 (SCM 5.0), BW 3.5, XI 7.3, TMS 8.0. Oracle 11g and SAP DB database support.

Confidential, Chicago, IL

Sr. SAP Oracle DBA

Responsibilities:

• Performed day-to-day SAP DBA activities including performance tuning, security management, capacity planning, standards development and enforcement.
• Worked globally as part of the Database team with responsibilities for all company locations.
• Experienced with HP Service Guard High-availability & Disaster Recovery methodologies & best practices, including Log Shipping, contention issues and scalability.
• Partnered with members of the Basis team on architectural requirements and implementation matters.
• Advocated best practices, challenging where appropriate to improve performance & stability.
• Reviewed proposed index changes for adherence to standards, compatibility and to ensure no adverse database performance issues.

Confidential, Warsaw, IN

Lead SAP Netweaver Administrator

Responsibilities:

• Lead production support analyst for the HR, R/3, ECC, BW & XI systems.
• Project support administration duties for the new Netweaver 2004s installation.
• Major responsibilities included system and database monitoring; transport administration and levels 3 help desk support.
• I was the ‘go-to’ guy for Oracle DBMS issues.
• Support activities included installing application servers, applying OSS notes, upgrading plug-in components and printer setup.
• Had daily responsibility for monitoring and responding to worldwide Basis email queries and monitoring the trouble-ticketing systems.
• Systems include Netweaver 2004 & 2004s based SAP double stacked ABAP/JAVA servers running on Sun Zoned hardware

Confidential, Chicago, IL

Lead SAP Basis Administrator

Responsibilities:

• Lead Basis administrator for the companies BW and CRM systems.
• Responsible for daily operations, system patching, Oracle database administration, IGS and web dispatcher administration.
• Worked closely with the BW development team in tuning new extracts and queries to ensure efficient system utilization, throughput and performance.
• My CRM responsibilities included IPC (internet pricing and configuration) and TPM (trade promotion management) administration.
• Systems were Netweaver 2004 based SAP BW 3.5 and CRM 4.0 running single stack ABAP servers on HP hardware.

Confidential, Norwalk, CT

SR. SAP Basis Administrator

Responsibilities:

• Responsible for the day-to-day administration of six SAP instances, Oracle databases and new user administration.
• Systems included SAP R/3 version 4.6D, Business warehouse 3.5, CRM and Solution manager 3.2.
• Additional duties include Remedy ticketing, Vertex, TopCall and Tidal job scheduling support.

Confidential, Chicago, IL

SR. SAP Basis Administrator

Responsibilities:

• Duties include simultaneous upgrade and development support activities serving over 300 technical associates implementing the complete SAP/Net Waver product suite.
• Responsible for daily system monitoring and quick responses to technical Basis mailbox issues; trouble shooting, researching/applying Oss notes, support stacks and plug in upgrades.
• Help associates in identifying and solving complex functional, data, and system problems.
• Vertex, IPC and TIBCO interface support.
• Assisting operational readiness integration and setup of the SAP solution-manager and CCMS monitoring tool sets.

Confidential, Renton, WA

SR. SAP Basis Administrator

Responsibilities:

• Performed a fill-in Basis role with main responsibilities of performing transports into two productive SAP systems as well as pro-active system monitoring, trouble-shooting and tuning of the SAP landscapes.
• Gained exposure to SAP Net Weaver technologies: XI, enterprise portals and cFOLDER collaboration.

Confidential, Birmingham, AL

SR. SAP Basis Administrator

Responsibilities:

• Upgraded Oracle to version 9204 and supported the upgrade of the productive SAP system to release 4.70 Enterprise edition.
• Upgraded the SAP Business Warehouse to version 3.1/ BI 3.3, applied support packs and installed the BW plug-ins.
• Worked on the technical implementation of the HR component.
• Also performed ongoing production support duties.