SUMMARY

• 20+ years of experience in Information Technology with 13 years hands - on as SAP Basis Consultant specializing in Unix (Solaris and HP-UX) and Oracle in High Availability and Cluster environment.
• Proficient in Unix System Administration, Shell scripting and Oracle Database Administration in SAP environment. Hands-on experience in SAP platform migration moving SAP systems from HP to Sun, data center relocation, storage refresh, technical upgrade and installation as well as Oracle upgrade and installation. Built SAP systems starting from installing Unix operating system, setting up Unix server with Hitachi SAN storage and backup using Netbackup. Setup connection of OSS, EarlyWatch and SAProuter.
• Completed several full life-cycles of SAP implementations for Fortune 500 companies.
• Experience in SAP systems including: R/3 3.1G to ECC 6.0 (aka ERP 6.0), CRM 2007 (aka CRM 6.0) and Middleware, GRC 5.3 (aka SAP Access Control), GTS, Enterprise Portal 6.0, Netweaver Web Application Server ABAP 7.0, Netweaver Web Application Server Java 7.0, PI 7.0, Solution Manager 7.0, and BI 7.0 (BW).
• Installed and support of SAP Bolt-ons: Taxware, Vertex, Autosys, Cronacle, Zoption, and Adobe Forms.
• TEMPEffective communication in verbal and writing to users from senior executives to computer operators.
• As a Basis Team Lead to manage offshore Basis and DBA team for day-to-day global support tasks as well as projects resources assignments.

PROFESSIONAL EXPERIENCE

SAP Basis Consultant for Implementation

Confidential, Milpitas, CA

Responsibilities:

• Completed full life-cycle implementation of SAP dat supports Chinese, Hebrew, Japanese and Spanish.
• Installing and support of various SAP systems being primary person for ECC 6.0, GRC 5.3 & CRM 2007.
• Primary Basis person for installing and support of CRM 2007 starting from RampUp, setting up VMC and CRM Middleware. Tuned CRM performance on Oracle database level. Performed system refresh of CRM 2007 development and QA systems. Monitored data flow between CRM and other SAP systems.
• Installed and upgraded GRC to version 5.3. Setup Single-Sign-On and Adobe Document Service.
• Worked on all aspects of SAP Basis including but not limited to database upgrade, installing multiple languages, system monitoring, performance and tuning, systems refresh, setting up printers, TMS configurations, applying support packages and OSS notes, moving transport requests using Transport Connect, setting up SAP jobs using Redwood Cronacle, installing SSL certificates etc.
• Provided global support to users of China, Hong Kong, Taiwan, Japan, Ireland, Israel and US.
• Setup interface with Gentran for EDI. Develop Unix shell scripts to convert legacy interfaces file for SAP PI system and automate files transfer. Supported SAPgui in Citrix environment.
• Setup Solution Manager 7.0 for Maintenance Optimizer and Solution Monitoring.

SAP Basis Consultant for Unicode Conversion

Confidential, Wilsonville, OR

Responsibilities:

• As an individual contributor, successfully performed Combined Upgrade and Unicode Conversion (CUUC) without additional resources.
• Built a new 4.6C system by restoring production database and SAP binaries without SAP installation.
• Renamed the new system then upgraded Oracle from 9i to 10g.
• Upgraded R/3 4.6C MDMP to ECC 6 then carried out the Unicode conversion tasks.
• Applied support packages and updated SAP kernel.
• Provided day-to-day support of production systems running dual stack (ABAP and Java)
• Performed technical upgrade of SAP BI from 3.5 to 7.0 as well as upgrading Oracle from 9i to 10g.
• Installed CRM and Portal systems with application servers.

SAP Basis Consultant/Team Lead

Hitachi America Ltd, Brisbane, CA

Responsibilities:

• Support 6 different companies each has it’s own production 3-systems landscape.
• Performed SAP technical upgrade from R/3 4.6B to ERP 2004 (ECC 5.0) and from R/3 4.6C to ERP 2005 (ECC 6.0) which was presented at SAP SAPHIRE 2007 Atlanta for the recognition of successful upgrade in 4 month.
• Upgraded database from Oracle from 8.1.7 to 9.2.0.7 and from 9.2 to 10g.
• Installed Unix Apache web servers for SAP online halp. Installed, Upgrade and Support Vertex.
• Completed 2 full life-cycles of 4.6C implementations on Solaris and HP-UX.
• Developed Unix scripts for automation of backup, monitoring, and applications interface.
• Setup SAPconsole for wireless terminals and barcode printers for warehouse management.
• Advised project management on SAP system landscape and clients strategy for special projects.
• Performed SAP homogeneous system copy (system refresh) for special projects.
• Performed SAP kernel upgrade and related database administration tasks, applied support packages, OSS notes, plug-ins and add-ons.
• Setup SAP router for OSS connection, maintain OSS system data, users and administration.
• Involved in daily Basis activities including but not limited to monitoring, performance and tuning, CTS (transport) / TMS, authorizations and printing issues.
• Identified SAPgui connectivity problems and resolved it with Unix and network administrators.
• Setup standalone ITS and integrated ITS for users’ access from the internet.
• Actively involved in IT auditing, SOX and Segregation of Duty (SOD).

SAP Basis Administrator

Confidential, Cupertino, CA

Responsibilities:

• Upgraded SAP R/3 from 3.1H to 4.5B. SAP production support in all aspect of SAP Basis
• Supported Taxware and monthly update. Developed Unix scripts for automation of files transfer.
• Performed platform migration from HP 9000 to Sun E10K with high availability.
• Migrated SAP systems due to data center relocation, servers renewal and storage refresh.
• Setup/Configured Sun servers with Hitachi 9200 SAN and NetBackup for SAP systems.
• Managed SAN storage using Veritas software
• Upgraded database from Oracle 7.3.4 to 8.0.6 and from 8.1.7 to 9.2.0.7
• Defined and executed backup strategies of SAP systems for disaster recovery.
• Performed Autosys upgrade, Setup ALE for EDI and Tibco.

SAP Basis Administrator/Sr Systems Analyst

Confidential, Milpitas, CA

Responsibilities:

• Completed full life-cycle of implementing SAP R/3 3.1G on HP-UX/Oracle using HP MC/ServiceGuard.
• Performed Oracle / Sybase DBA related tasks as well as Unix System Administrator.
• Experienced in iXOS (Open Text) archiving for SAP system. Supported manufacturing system.
• Setup Brio Server, Apache web servers, developed shell scripts for data warehouse interfaces.
• Performed tasks of Sybase DBA and Unix System Administrator.
• Installed and support of QAD MFG/PRO for the corporate.