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Sap S/4 Hana Otc Lead Resume

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SUMMARY

  • Over 20 years’ experience in IT,15 years’ experience of Sales and Distribution (SD), Logistics Execution, Warehouse Management functions configuration and customization.
  • Strong professional Experience across different industries, Hi - Tech, Consumer Electronics, Retail, Food, Defense, and Ecommerce.Successful Team Leader delivering global projects.
  • Excellence in solution design, solution architecture, business process re-engineering, implementation, and strategy.
  • Results oriented Solution Architect and team player.
  • Expert level configuration and development experience inSAPComponents such as Order to Cash, Global Trade Services, Logistics Execution, Quality Management, Transportation Management, Finance, procure to Pay and Production Planning Modules.
  • Managed Global projects with onsite-offshore model.
  • Extensive hands on experience with SAP S/4 HANA, SD, CS, EDI / IDOC, all phases of system development including planning, designing, testing, conversion, implementation, Cut-Over, Go-Live and support.
  • 2 Full Life Cycle Implementations and 3 Global Support and Maintenance Projects.
  • Experience in preparation of Business Process Blueprint from workshops with business users and core team members, mapped the requirements into SAP & identified gaps.
  • Worked on ASAP methodologies and RICEF objects, ARIS Business Designer 7.2, HP Quality Center, SAP SolMan, IBM Connect, Ascendant SAP Toolset, Info Pak 5.80 Recorder, Simulator.
  • Ability to communicate effectively with all levels of leadership including Clients, Executive teams, Development, and Support.
  • Good understanding of global support processes and tools.
  • Expertise in ABAP/4 coding, debugging, BADI, BAPI, variant configuration, Data Migration, data cleansing, testing, LSMW, BDC Programming, WORKFLOWS, ALE/EDI/IDOC and users exit implementations inSAPECC.
  • Experience in Global rollouts and Roll over Releases.
  • Innovative in solution designing of complex business processes.

AREAS OF EXPERTISE

  • Project Management
  • Requirements Gathering/ Analysis, Blue Print design and Solution Architect.
  • Change Management
  • Release Management
  • Service Level Agreement Management
  • Delivery, Training and Development

PROFESSIONAL EXPERIENCE

Confidential

SAP S/4 HANA OTC Lead

Responsibilities:

  • Expert in managing and coordinating E2E integration, Validation, roll out testing with on site-offshore model with multipleSAPmajor releases and worked onTestEstimation, Planning and Scheduling,TestStrategy, and Plan creation. Coordination, Stakeholder management, escalation management.
  • Participation in Business Requirement gathering sessions with Business teams and Business Requirement Analysis and As-Is system review..
  • Organize and Participate in Process Mapping sessions with Process Owners.
  • SAPProto-Type Solution design and system configuration.
  • Preparation of Blue Print document and Detail Design Document for To-Be system design.
  • Customization and Configuration of International Order, Donation Order, Sample Order, EDI Order & Distressed Order Type, Delivery, and Billing Document types.
  • Customization of ATP control settings.
  • Customization and Configuration of Output determination procedures, Output condition types and Access sequence.
  • Customization and configuration of Copy Control settings.
  • System Configuration of RevenueRecognition, Product hierarchy, ATP, listing and exclusion, FDA regulations, batch management, Serial number management, New Pricing Procedures, Condition tables, Access sequence and Pricing condition types.
  • Preparation of Technical specification document for New VOFM routines development for custom specific pricing and Output determination.
  • Customization and Configuration of Delivery document types.
  • Prepare Functional specification document to develop Custom Tables and programs to IntegrateSAP with 3rd party shipping Software application, Clipper ship.
  • Customization and Configuration of Multi-Layer Handling Units.
  • Define Functional Specifications to develop Shipment Labels based on Bartender.
  • Customize and Configure NAFTA specific Output Types.
  • Co-ordination of Project status meetings withSAPteam members and Participate in status update meetings with business stake holders.
  • Prepare Process documents and User Manuals.
  • Train and Mentor Super User and End User community on new processes.
  • Prepare Test plan and participate in testing activities.
  • Prepare User Sign-Off documents.
  • Prepare Cutover plan and assign tasks to team members.
  • Plan, Participate and Monitor Go-Live activities.
  • Support Hyper care/warranty Issue.
  • Working with business users in a test 101 to get them familiar with SAP best practices and some custom global template processes.

Confidential - Mechanicsburg PA

Lead SAP OTC Consultant

Responsibilities:

  • Review/analyze impacts of Navy ERP design to current Navy processes - identified changes and gaps critical to Navy, and present configuration options and associated impact on Navy design and requirements in each sub-process of the WFM and Comptroller modules.
  • Support the processing, analysis, and resolution of HEAT Trouble Tickets for all aspects of payroll structural authorizations for 13 Navy bases and subsequent creation of training and Business Process guide.
  • Develop RTM (Requirement Traceability Matrix) for Carcass Tracking for QCI’s to enhance the functionality. Perform series of workshops to clarify the requirements with NAVY WSS & ERMS team.
  • Designed, Developed, and implemented interfaces to replace Leidos Portal application used in Packaging PHS&T for reference and capture of information for the properpackagingof retrograde materials.
  • NavyERP Production Support for Tier 3 in theSAPmodulesSD & EHS Packaging.
  • Monitoring, managing, and resolving ofNavyERP Tier 3 Training "trouble/issue" tickets utilizing the HEAT system.
  • Tracking and managing Requests for Change (RFC) to determine any impacts on current and future training documentation utilizing Dimensions.

Confidential, Harrisburg PA

SAP SD/CS Lead

Responsibilities:

  • Lead Data Migration within OTC Team for the rollout project for Italy and Spain.
  • Coordinated workshop with Italy and Spain IT Lead, Business Users for Data Migration from ERP system BAAN to SAP ERP for customer master General, Sales, Material Master SD Views, Sales Pricing Condition Records, Master data and transactional data files.
  • Assist head quarter SAP SD team for FIT/GAP analysis of Global SAP Solution Sales template and Production template, recommend GAP with solution and roll out of template in later phase.
  • Assessment of business and application requirements by conducting business blueprint workshops in Italy, Spain, Germany, and USA.
  • Lead the Sales Rollout template team at Blomberg Germany from blueprint phase to go live phase on Italy and Spain SAP rollout. Travel to Blomberg Germany every 2 weeks a month to support Sale and Distribution team on each phase of the project.
  • Involved in various business meetings to analyze and document the business requirements for the Subsidiaries in Italy and Spain.
  • Blueprint Questions, Workshops deliverable preparation, Updating PDD completions and FTSD (Functional and Technical Specs documents).
  • End to end process in RRB (resource related billing) designed with simple solution as perSAPbest practices withRevenuerecognitionintegration of project systems.
  • Designed and configuredrevenuerecognitionprocess using Rev Rec methods such as time-based, event-based and Service based to recognize revenues based on RAR (revenueaccounting rules).
  • Conducting fit/gap analysis workshops and business process modeling in ARIS tool.
  • Design and development of Order-to-Cash (OTC) includes various sub modules of sales and Distribution. Configurations pertaining to sales area, sales offices, sales groups, plants.
  • Configuration of Master Data including customer master, material master, customer hierarchies, sales order types, item categories, sales area assignment to document types, schedule lines, copy control routines, user exits for exclusive determination for new business units.
  • Defined number ranges for Account Groups & various Sales Document types.
  • Assignment of Partner Determination Functions to Account Groups.
  • Identification of KPI, Controls, Business Application Monitoring, J-SOX compliance validation of OTC processes.
  • Map and configure FIT in present system with POC - Proof of Concept.
  • Map end to end integration process flow of GAP scenarios.
  • Created Custom Output determination types, Output types, condition types, access sequence, and their pertaining Document assignments.
  • Process re-engineering on SAP Best practices in 3rd party sales, finished product sales, I/C sales with transfer prices, pricing procedure, output determination, sales tax determination, customer account group, material master, CMIR, Sales Order types, Invoice with Partial quantity processing, Customer Purchase Order -EDI 850 (I), Customer PO Confirmation -EDI 855(O), Customer PO Change -EDI 860(I), ASN -EDI 856 (O), Warehouse Shipping Order EDI 940(O), Warehouse shipping confirmation -EDI 945(I), Customer Invoice -EDI 810 (O), Customer Credit Note - EDI 812 (O), Functional Acknowledgement -EDI 997 (I), Reports in SAP ECC and BW etc.
  • Various Testing scripts and execution plan creation.
  • Review OTC related Milestone under project plan.
  • Leading team with client's team.

Confidential

Senior SAP Consultant

Responsibilities:

  • Responsible include planning, assigning tasks, monitoring and tracking progress of the Change requirements within LMP life cycle.
  • SAP experience in SD, MM-IM and MM-PUR, PP, MRP, PP-PI modules and master data.
  • Performs the function of a lead in creating complex test case scenarios for testing and/or monitoring the testing of business applications to verify that client requirements are incorporated into the system design.
  • Lead the development of Test Plans, Test Procedures, test standards and tool requirements for FRT (Final Regression Testing) and TRT (Targeted Regression Testing) Test. Work closely with Project teams to ensure our testing meets their needs and timeframes.
  • SAP experience in IM/WM, QM modules, RF bar code scanning and shop floor control and QM.
  • Mentor other team members in testing processes and testing tools in order to execute Test Plans as required using HP Quality Center.
  • Coordinates and facilitates meetings with clients on larger accounts to gather and document requirements and explore complex solutions.
  • Design, implement and perform integration testing, trading partner testing for the change requirement document in to LMP to transmit Material Release Orders with exception text in DLMS 940R to DLA storage locations. This requirement is specific to DLA shipping plants in LMP for DIC A55 and A5E.
  • Responsible for analysis, design, testing and implementation of SD functionality.
  • Prepared functional documents for the business processes and customization.
  • Managed defect tickets & change request for order & service management production support issue.
  • Design, develop and present Change Requirement, Change Design, and Test Script documents to ARB, implement, support change requirement to production.
  • Coordinated project plan review and approval efforts according to requirements.
  • Implemented successfully two CR which includes Change Requirement Document, Change Design Document, Test Script, Trading Partner Test Script, Validation Plan within LMP Life cycle process.
  • Gathered requirements for Order Management related custom reports, authored a functional specification, and worked with technical team on development.
  • Prepare test script for unit test & regression test, performed test in Dev & QA environment for Equipment upload for Core Material & Parts, warranty update & warranty swap utility enhancements.
  • Design and perform Test Script for automation testing, TRT Testing and FRT Testing.
  • Define and assign a standard view user profile for Customer Master sales summary report and assigned an information block view.
  • Participates in providing gap analysis, from a technical perspective, highlighting current state, future state, client needs, best practices, and competition (Business).
  • Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
  • Conduct a Demo session to users and super users and archived their buy in on customized parts status, claim search and Defect summary report for sales/service.
  • Understand the end-to-end business process of Branded SD design and completed the goal & objectives of the Blueprint confirmation sessions.
  • Gathered report requirements related to Order & PO documents, worked on ABAP & BI reports with technical team member.
  • Provides leadership and work guidance to less experienced personnel (Leadership).
  • Lead the team for cross integration between SEEBURGER systems to SAP PI interfaces implementation with DLA, within LMP Project.
  • Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sections, methodology work products and formal written deliverables covering area(s) of expertise (Communication).

Confidential, Melville, NY

Sr. SAP Consultant

Responsibilities:

  • Performed Warrantyclaim management configuration(OWTY) - Claim types, define actions and action profile.
  • Customized Warrantyclaim reimbursement from OEM - Labor, material and overhead.
  • Automatic generation ofwarrantyclaim document from service order based on validwarranty.
  • Warrantyclaim register - Validation and approving valid claims.
  • Integration ofwarrantyclaims (OV/IV version) with OEM.
  • Master data - Equipment, serial number and task list.
  • Defined user roles and security matrix.
  • Co-ordinate with different teams on integration points and issues betweenwarrantyand other modules.
  • Converted severalwarrantybusiness processes requirement into appropriateSAPsolution.
  • Identify the GAPS and captured the RICEF (Repots, Interfaces, Conversions, Enhancements and Forms) requirements list.
  • Conducted meetings with other process leads to capture the integration points.
  • Perform end-to-end testing and successfully implement the enhancement.
  • Involved in training the dealers to work on the enterprise portal for all thewarrantybusiness process.

Confidential, Tucson, AZ

SAP CS/SD Functional Analyst Consultant

Responsibilities:

  • Blueprint work - Gather business requirements, deliver workshops, identify gaps and recommend best practices, Configuration responsibilities, Testing responsibilities, Unit and Integration testing, Training responsibilities - BPP’s and training materials with RWD upper form software.
  • Writing the test scripts for regression Testing, Perform regression test in RPQ environment.
  • Worked and resolved issues on UTAS methodology for SD Pricing, Billing, AOPB and CMD.
  • Support the entire implementation effort during all project stages, ensuring that in areas of assigned responsibility milestones and related sign-offs are achieved on a timely basis and in accord with current project plan.
  • Documenting test records in HP Quality center and prepare CCB notes for CCB meetings.
  • Developing user training documents for Depot (Customer Service) Module using Infopak, Simulation software.
  • Working with BPE (Business Process Experts) to understand Client reporting needs and articulated SAP Business solutions to Client when needed.
  • Responsible for becoming completely familiar with existing SAP SD/CS design and enhancements.
  • Responsible for Post Production Support, Documentation, User training for knowledge transfer.
  • Extended business analysis expertise on efficient inventory management, re-ordering of critical parts and supplies, maintenance scheduling and planning, etc.
  • Setup and implemented reporting, documentation and User Training processes for the Circulation systems.
  • Modified and created new User Guides for end users.
  • Actively involved in defining Business Organization structure of Sales & Distribution management in the SAP R/3 Enterprise structure. Defined number ranges for customer master record and the sales document.
  • Post implementation support and trouble shooting, follow-up on initial user problems and resolving them by making required changes.
  • Played a major role in Unit Test Scenario preparation, Integration testing, User testing and documentation.
  • Designed, configured, create test plan and Implemented SAP Standard Repair process. Configured Z3 Service Notification Type, ZRD Delivery Type, ZRAS Sale Order Type, ZDEP Service Order Type, ZRRE, ZRRS Item Category Type.
  • Developed functional specification for VA05 and VL06O to add columns for Evaluation turnaround time and Repair turnaround time field.
  • Design test plan, test sets in HP Quality center for VA05, VL06O and other SAP Standard Repair order process tasks.

Confidential, Montville NJ

SAP Business Analyst

Responsibilities:

  • Understand client business requirement and map them to SAP standard functionalities and prepared functional spec. documents for SD - OTC enhancement.
  • Designed & performed Unit tests plan and script for several OTC enhancement tools.
  • Involved with Business Partners to gather requirements for series of OTC enhancements for SD module for International business unit.
  • Designed an individual unit test plan for Development & QA environment for SD-Billing and SD-Pricing.
  • Hands on experience in SD general Configuration. Involved in configuration of sales documents, billing documents and item category for new sales area for Asia division & Europe business unit.
  • Involved in creating an End User Guide and provided training to end users and super users.
  • Set up and scheduled batch jobs for daily & weekly reports.
  • Managed unit testing on auto Email Notification functionality with Basis team member in QA & RPD environment.
  • Lead the workshop to demonstrate a various SD tools & custom transactions.
  • Closely worked with on site & off shore ABAP developers on development of several Order management tools.
  • Worked actively with ABAP developers in designing & creating SMARTFORMS for Pro Forma Invoice, A/R order release report & Payment tracking & audit tools.
  • Extended support to End users in Error handling and provided functionality know how on case by case basis.
  • Work with users to coordinate information exchange for support of systems changes.
  • Develop and administer support documentation and provide training and coaching to end-users.
  • Document and control all changes made to productions systems via change control process.
  • Performed system administration in support of Epicor ERP system. Ensured ERP software is always updated with new version/database upgrades.

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