SUMMARY

• Experienced in SAP Mobile business applications analyst with over 8+ years that will be delivered through the SAP Mobile Platform and Airwatch MDM.
• Worked in Airwatch Mobile Device Management Console administration.
• Experienced in the Setup and configuration of Airwatch MDM and SAP Afaria.
• Worked on SAP Mobile Platform 3.0 and deployment of mobile applications.
• Successfully implemented /upgraded Agentry Work manager application from 6.1 to 6.3 by Agile methodology.
• The SAP SMP Syclo Work manager collaborated with Functional and business users, to design, implement, test and maintain complex solutions through business requirements.
• Production Support for Enterprise Mobility Management (EMM) administration to the customers and Manage and maintain a high - performance Enterprise Mobility Management (EMM) environment.
• Experience in business functional process of Oil & Gas industry, Healthcare, FMCG industries.
• Successfully implemented MEAP, MDM projects with focus on enterprise security.
• Achieved success in quick implementation and support of mobile applications for various business units.
• Experience in Apple certificate renewal and creation process in Mobile projects.
• Client appreciation recognitions for SAP mobile upgrade projects.
• Advanced technical and operational support/guidance in support of operational and project related activities for SAP Mobile platform.
• Knowledge of developing in Mobile Application Development Tool and providing third-tier operational support for mobile computing infrastructure.
• Administration of Mobile applications of various platforms like iOS, Android, Windows.
• Project updates through Rally software and work requests through ServiceNow.
• Active member of SAP SCN.
• Maintain necessary software, documents, configurations and management agents. Package and deploy security updates and patches.

TECHNICAL SKILLS

Operating Systems: Windows 2008/2007/2005/ NT/XP,Suse Linux

ETL Tools: SSIS2008,SSRS2008,SSAS2008,ProClarity,PrevasiveData Integrator and SAP BI, SAP Afaria

SAP Suites: SAP Mobile Platform 3.0, SUP 2.3, SUP 2.1.3, SUP 2.1, SAP Afaria 7.0, SAP Syclo, SAP HANA sp07

Additional Skills: Team Foundation Server, MS Visual Studio 2013, Eclipse EDI, SVN, Agile Rally CA software.

MDM Tools: Air watch, SAP Afaria.

Databases: SAP HANA sp07, SQL server2008/2005, Sybase.

PROFESSIONAL EXPERIENCE

Confidential

SAP Mobile Admin

Responsibilities:

• Design Architecture for SMP/SUP 3.0, 2.3 & 2.1.3 application platform.
• Deployed mobile applications to the users through Airwatch MDM to the respective smart groups.
• Created and renewed certs for the Airwatch MDM platform.
• Support 3000+ mobiles devices in a large-scaled environment through Airwatch MDM.
• Experience configuring and deploying iOS/android based mobile devices.
• Experience working with mobile device security and mobile application lifecycle.
• Experience with apple developer portal for creations of profiles and certs.
• Ensure all devices remain compliant, provide Tier 3 support on mobile devices using Service-now and email support.
• Applying patches and upgrades to AirWatch MDM.
• Created groups, policies and remote wiping activities for the support of MDM users.
• Update documentation and procedures as needed for mobile device deployment and support.
• Mobile Device enrollment and decommission management.
• Expand SAP and related business process knowledge through participation in related user groups
• Created user stories, use cases using Rally Software.
• Participated in team building activities to improve team skills, awareness and quality of work through Rally Software.
• Install and maintain certificates for SMP 3.0 and Apple developer portal.

Environment: SMP 3.0, Airwatch MDM, SAP ECC 6.0, SAP Syclo, Windows 2008R2

Confidential

SAP Mobile Admin

Responsibilities:

• Installation and configuration of Sybase Unwired platform 2.1.3 & SAP Afaria
• Involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions.
• Support mobiles devices in a large-scaled environment through SAP Afaria MDM.
• Documented and updated business requirements; reviewed workflow process mapping; developed business testing strategies.
• Setup and configuration of SAP Afaria MDM.
• Created groups and policies in MDM.
• MDM security activities like remote wipe.
• Track Work and Project progress by JIRA software.
• Incident management (trouble shooting and resolving issues by working with SAP personnel)
• Installing licenses and maintenance SAP Afaria MDM certificates
• Install, configure, and maintain necessary software, documents and deploy security updates and patches for SAP Afaria MDM.
• Collaborate with the Functional teams and Business teams to create and execute system test plans and user acceptance testing
• Setting up the landscape between Development, Quality & Production Environment
• Implemented policies for security for mobile devices.
• Mobile Device enrollment and decommission management.

Environment: SAP Afaria 7.0, SUP 2.2, SAP ECC 6.0, SQL server 2008, SQL server 2005.

Confidential

Business Analyst

Responsibilities:

• Technical documentation of the Data warehouse architecture of the Recon-Engine process design flow.
• Work extensively on SSRS reporting and SSIS 2008. Generated Adhoc reports using Report Builder 2008 R2.
• Acquire requirements for reports by working closely with clients both in the beginning of each program and through ongoing monthly or quarterly operations meetings to develop and track KPIs, collection expectations, metrics and benchmark tracking.
• Worked with Business requirements analyst to identify and understand source data systems and Developed Mappings between source systems and warehouse components.
• Testing and Data Validation - each extract process will be validated, and data elements within each file will be reviewed to ensure data quality prior to passing the file to Risk Management.
• Database Administration of SQL server 2008
• Created tasks like Timer Event Raise, Event Wait, Decisions, and Email.
• Used mapping Parameters and Variables to pass the values between sessions

Environment: SQL server 2008, SAP ECC 6.0, SQL server 2005, Pervasive Data Integrator.