PROFESSIONAL SUMMARY:

• Innovative business professional with 15 + years of experience with implementations & functional support in Sales & Distribution (SD), Logistics Execution (LE), Variant Configuration (VC) & Project Systems (PS) with integration points to Inventory Management (IM), Quality Management (QM), Materials Management (MM), Extended Warehouse Management (EWM) and Financial Accounting (FI) modules in Manufacturing, Aerospace & Defense, Utilities, Retail and Technology industry verticals
• Successfully established leadership and subject matter expertise in the following roles: business systems analyst, functional testing and training
• Highly experienced with process & functional design, application build, testing and deployment activities
• Key enabler in cross functional teams and highly adept with establishing clear and concise communications with business units at various levels

PROFESSIONAL EXPERIENCE:

SAP SD Analyst

Confidential, Rockwall, Texas

Responsibilities:

• Subject matter expert for projects and change request tickets of key project deliverables to support the implementations and enhancements for SAP Sales & Distribution Order to Cash and Logistics Execution
• Configuration experience in master data, order management, copy control, pricing, availability check, schedule lines, deliveries, shipping points, billing/invoicing, output types and account determination
• Provides application support to L3 business units supported by L3 Shared Services for Sales & Distribution and Logistics Execution
• Creates/modifies functional design, configuration, transactional, test plan and training documents to support the application management life cycle
• Develops RICEF (Reports, Interfaces, Conversion, Enhancement and Forms) specifications to complete custom development identified as part of L3 requirements
• Lead SD analyst for upgrade project from 4.6c to ECC 6.0
• Manages billing to integrated government application for approvals and payments

SAP Functional Associate Manager

Confidential, San Antonio, TX

Responsibilities:

• Provided subject matter and technical expertise within ECC and other associated SAP Products to functional analysts on the team
• Assisted developers in validating production support fixes
• Ensured federal client project deliverables met deadlines
• Developed and reviewed clients request for change documentation

Senior SAP SD Business Analyst

Confidential, Dallas, TX

Responsibilities:

• Managed system change requests for SAP Sales & Distribution Subscriber Solutions team, ensuring scope and objectives met the business needs
• Provided process/system support for breaks/fixes and enhancements for SAP order management, master data and billing processes
• Implemented requests to support business requirements.
• Successfully performed in the following roles: business analyst, team member and key contributor on contract conversion project as data validator, functional test script writer and executor
• Knowledge in Service Management

SAP SD Business Analyst

Confidential, Moline, IL

Responsibilities:

• Responsible for SAP Sales & Distribution (Sales Orders, Complaints Processing, Deliveries, Pricing & Billing) and Variant Configuration implementations and support across North American factories and branches
• Development of functional specifications, test scripts in HP Quality Center, process flows, training, configuration and transactional documentation
• Provided Tier I and III support to ensure Service Level Agreement compliance
• Managed SAP Security for Sales & Distribution team for all implementations and support
• Experienced in EDI/ IDocs, SAP Queries & LSMW
• Successfully completed six factory and one accounting branch full lifecycle implementations
• Effectively transformed dealer transfer and territory manager order interface processing to 100% accuracy
• Saved users over one hundred hours per month for the dealer transfer process after intensive retraining of the business process owners
• Lead trainer for planning and execution of training for super users and business process owners
• Lead for R/3 Sales & Distribution security for rollouts, support and acted as primary liaison to multiple teams

SAP Configuration Analyst

Confidential, Chicago, IL

Responsibilities:

• SAP Project Systems & Treasury configuration and business process primary support to internal business units
• Primary SAP Security agent for changes and requests for the SAP department
• Collaborated with team members and business representatives to ensure dat security settings met the requirements of the business and aligned with the defined controls and standards
• Managed all security requests and prepared SAP R/3 security reports based on management and department needs
• Analyzed and evaluated diverse business requirements and ability of existing functionality in SAP to support requirements
• Successfully implemented milestones for network activities for the business process owners to has better control of dates and to better manage projects to meet their deadlines

SAP Consultant

Confidential, Columbus, OH

Responsibilities:

• Configuration specialist within the information system area of SAP Project Systems module for financials
• Developed internal and external cross team relationships with other Project Systems and Financial Accounting consultants to establish scope and deliverables were in line with customer and business unit requirements.
• Enhanced technical communication and interpersonal skills with client facing projects
• Successfully mapped and loaded all accounts for Balance Sheet and Profit & Loss Statement into SAP, which allowed time for FICO consultants to focus on other urgent tasks at hand

SAP Consultant

Confidential, Chicago, IL

Responsibilities:

• Travelled to national client sites weekly to implement SAP to Caterpillar dealerships
• Designed, configured, and tested Project Accounting solution for Caterpillar’s Release 1.0 of SAP encompassing SAP Project Systems and Materials Management - Purchasing
• Provided integrated testingand key user training

SAP Business Analyst

Confidential, Moline, IL

Responsibilities:

• Provided business process support and configuration for SAP Project Systems, Sales & Distribution, Variant Configuration & Cross Application Time Sheets modules in the areas of projects, WBS Elements, networks, milestones, scheduling, sales orders, change orders, billing documents, service contracts and labor rates
• Organized and facilitated rapid design sessions with key client business leaders to establish common business practices across customer service, sales, engineering and construction
• Successfully maintained SAP Variant Configuration functionality, developed and maintained configurable bill of materials for elevator and escalator products based upon application data developed by Engineering