SUMMARY:

• I present myself, an experienced management and technology consultant with more than 12 years of experience in consulting high tech, chemicals, life sciences, consumer good domains to name a few.
• An accomplished technical professional and solution architect who implemented, supported and lead migration, transformation and landscape build projects in SAP and related ERP ISVs.
• Additional skills in training and documentation to improve the performance, operations of all levels of IT staff.
• Documentation and training is an intrinsic component of all engagements.
• Project and program management - project scoping, management such as estimating, infra-structure and sizing. Team selection, onboarding, budgeting, scheduling, software pricing, problem solutioning, risk identification and risk register creation, client management- status reports authoring and presentations to different towers such as FI, Logistics, recruitment, social media presence and content advisory.
• Created Simulations, CBT, Job-Aids, and the whole entire training and transformation project for the SAP modules: FI, SCM, HCM, SD, Fleet-WM, WM-Delivery, ECC 6.0 SD, MII, APO, and Content Server.
• Program manager and Solution architect
• Authored training modules for each SAP LOBs, processes and transactions.
• Implemented and KT BASIS, BOBJ, BW installation steps, How to and run books for the above SAP modules.
• Webinars, CBTs, Exercises, Job Aids, Instructions in scope for training. ADOBE/SAP training tool used for documentation in addition to other tools.
• Facilitated training material creation for the SOX and GXP related SOPs and training artifacts.
• Attended training related to GDPR to appreciate use and application of new initiatives in the regulatory environment.

PROFESSIONAL EXPERIENCE:

Confidential, Bolingbrook, IL

SAP Principal

Responsibilities:

• Project and program management - project scoping, management such as estimating, infra-structure and sizing. Team selection, onboarding, budgeting, scheduling, software pricing, problem solutioning, risk identification and risk register creation, client management- status reports and presentations to different towers such as FI, Logistics, recruitment, social media presence and content advisory.
• Establishing SAP practice for a startup. Strategy management for SAP shop. Technical enablement for green field SAP HANA, BW and other innovation SAP offerings.
• RFQ, RFP and pursuits - in depth requirement analysis at all levels PaaS, SaaS, scaling, schedules and risk analyses.
• Technical enablement of social media and sales team for pursuits and leads.
• Potential software add-ons and release management requirements to maintain stability and growth of business.
• Collaborate with all stake holders to build demos and simulations for go to market strategy.
• Work with different vendors for IaaS, PaaS, SaaS related RFQs - SAP, Salesforce and Oracle and Google, Dell.
• Virtualization - run books for eco system setup in Linux and Windows environment for aspects such as installation and patch upgrades for SAP systems using Life Cycle Management tool, Eclipse Studio.
• SAP HANA Implementation guides - HANA Installation, Administration -Cockpit and Web IDE login procedures. SAP Security - user creation, granting and revoking permissions (system, analytics),
• S/4 HANA - hybrid implementation, UATs, Navigation documents and training.
• SAP BI and BOBJ - implementation, version and release upgrade training and manuals for the same.
• OS - Windows SQL Server and SUSE Linux tutorial and training in addition to deployment.
• Created DB transformation template for the Oracle and SQL Server DB upgrade processes.
• Big Data (Hadoop, SPARK) POC WIP in the HANA environment.

Eco-Systems & Tools Hands On: SAP NetWeaver 6.40 -7.5.2 on HANA, SAP BW 7.2, ERP - SCM, SD, APO, Content Server, Live Cache Server, Logistics and WHM. SAP HANA, S/4 HANA (only Fiori), SAP cloud platform both Neo and CF

Tools: Tableau, UI5 HTML, Lumira, Predictive Analytics BI, R, Python, JavaScript. Office 365, MS Project 2016, SharePoint 2016.

Confidential, Princeton, NJ

SAP Client Business Partner

Responsibilities:

• lead meetings, liaison and collaborate with stake holders and business leads regarding requirements definition, author requirements in HPQC, author SDLC deliverables FMEA, SOPs, and Test Procedures.
• Master Data related FMEA, SOPS documentation. FMEA related training and documentation in both virtual and classroom set ups.
• Master Data and Backoffice integration training and documentation provided to business users.
• Coordinate delivery and development of training and learning catalogs for Organization Change Management OCM on SAP
• Delivered instructor led training for modules/processes/Audience: FI/GL Accounting group overview - GL -Business transactions - Park/Post Journals, Journal entries, Bank Reconciliation.
• Content author and template creator for the content in SAP SCM, WHM, FINANCE, SD and others. Single point of contact for all the content release to the customer.
• Lead train the trainer’s activity.

Confidential, Maryland, MD

SAP BASIS-ASM Delivery Manager

Responsibilities:

• SPOC for 250+ SAP, Salesforce CRM, .NET Web based and e-commerce technology applications.
• Prepare teams for go live - documentation and virtual training sessions for knowledge transition.
• Escalation manager in critical customer situations.
• Collaborate with SMEs for audit and compliance readiness training and documentation delivery. Sign off initiator for artifact deliveries.
• Tower lead for e-commerce and SAP applications.
• Provided SCM, MM, SD training - artifacts for inventory management, display material purchase value selection, Quotation, PO, SO, Delivery and Billing. Prepare users for SOX and GXP procedures. Delivered training virtually to DBAs to in corporate procedures such as GXP in DBA activities in terms of privileges.

Confidential, St. Paul, Minnesota

Program Manager

Responsibilities:

• Program management for multiple SAP R/3, NW, EP projects. Level set with stake holders mainly business stake holders for smooth knowledge transition.
• Requirements, FD, TD, AS IS – TO BE end to end solutioning. RFQ and sign off readiness.
• Training module for technology stacks such as NetWeaver vs EP vs. SharePoint. R/3 to ERP upgrade, licensing, timelines and schedules for training.

Confidential, Framingham, Boston

BASIS-SAP Change Manager

Responsibilities:

• Lead Change, Audit and Incident Management for the BW/BI tower.
• Approver for all SAP changes moving from SAP landscape in to all tiers DEV, QA, TST to PRD.
• Established SOPs for audits and change management.
• Interacted with stakeholders and users to streamline change process.
• Led virtual training for business and technical users for Remedy and SAP Changes documented in TMS/SOLMAN related to ERP/BW/BI stacks. Walk throughs for incidents and change management requests such as reason for change, complexity, priority and impact on systems based on change management procedures.
• Periodic report development and artifacts’ authoring related to corporate wide ITSM policies and procedures involving change management in the SAP SYSTEMS.
• Established metrics for BI reporting and integrated BI with Remedy tool to SAP related SLA Metrics. Provided classroom training with worldwide audience for the same.

Confidential, Midland, Michigan

BASIS-SAP Change Manager

Responsibilities:

• Lead and managed database track transition from Confidential to Confidential and supported entire program delivery till go live.
• Lead transition of DB end to end implementation and templating of production support process from Confidential .
• Lead transition template creation activity for Oracle and Microsoft SQL server and DB.
• Oversight for DB2 DB transition.
• Lead entire knowledge transition for SMEs, business and technical users. Program management by authoring templates for green field installations, upgrades, backup and recovery using tools or direct methods for SAP systems.
• Cross vendor management for different tools such as MAXIMO, REMEDY escalation and support resolutions with vendors such as IBM and SAP and customer.
• Lead and identified teams for secondary and primary support to prepare for go live at global and regional geographies.
• Lead Remedy queue transfer effort to-from queues for ticket routing integrated existing queues, worked closely with 3rd party vendors to resolve queue switching related bugs in Maximo.
• Estimated best/worst case scenarios, tracked schedules and progress with weekly estimates of remaining work to do, conducting informal and ad hoc meetings as needed.
• Onsite single point of contact for AMS (400) delivery units.

Confidential, Framingham, Boston

SAP Technical Solution Architect

Responsibilities:

• administration, greenfield and upgrade installation, security management DB installation, upgrades.
• SME and solution architect for 3x and 4x BI. Provided training to stake holders installation instructions, integration instructions, procedure job aids for security and user management for LDAP and CUA.
• Run books for entire landscape management – SAP BASIS SU01, STMS, PFCG, SE38, SM51, SM59 among others. System operations and maintenance manuals including starting stopping and patching of the systems.
• Runbooks for each landscape to highlight procedural changes in TMS, job scheduling etc. system stop and start procedures.
• Performance issues resolution instructions, Upgrade, Refresh procedures sharing internally among DBAs and Admins.

Confidential, IL

BASIS-SAP DBA

Responsibilities:

• Create technical, scoping documents such as PAM, DB and OS compatibility, sizing, architecture, landscape definitions.
• BW upgrade manual – DB, Application upgrade for a global rollout.
• Lead end to end project management and BW upgrade implementation roll out, ramped up users, created in house training artifacts for cross functional teams training such as process chains, ETL steps.
• Cutover, go live and post go live preparation documentation and training to all team involved in global rollout worldwide for business continuity and system and landscape stability.
• Maintain SAP and OS configuration/updates (patches/service packs) instructions for quarterly upgrades.
• Performance tuning instructions for BW, GTS, CRM and SAP R/3 patch applications, release management state documents.