Central Solution Consultant Resume Houston, TX - Hire IT People

PROFILE:

SuccessFactors Employee Central and Recruitment Analyst. With 2and a half years as a SAP SuccessFactors EC Analyst and 5 years of Human
Resources experience in recruitment. I combine my HR technology expertise with my practical HR knowledge to facilitate service delivery and implementation solution to businesses.

PROFESSIONAL EXPERIENCE:

Confidential

Central Solution Consultant

Responsibilities:

Currently on a global EC implementation of 43 countries for a major apparel manufacturer.
Helping client convert their current processes into best practices using SuccessFactors EC
Gather client requirements for each of the 43 countries regarding Employee Central.
Explain localization limitations of system to client s requirement and suggested workarounds
Configure system based on gathered requirements and Walkthrough and explanation of configured system.
Assist and suggest solutions to clients as projects moves through phases.

Confidential, Houston, TX

Central Support Analyst

Responsibilities:

I was the SuccessFactors Employee Central Support Lead for North American clients and I handled some international clients from Canada as well.
I was responsible for successful delivery of HR technology/process deliverables in the particular area of SAP SuccessFactors Employee Central for clients in North America.
Consulted and delivered direct technical assistance to customers.
Consulted with clients on fit analysis, testing and provided implementation post go live support
Consulted clients on future direction of the application roadmap as it applies to their business
Handled customer interactions and resolved challenging customer problems effectively and in a timely manner.
Developed business process requirements with SuccessFactors Employee Central clients
Provided functional knowledge and managed relationship with clients and business on a one on one basis.

Confidential, Oklahoma

HR Analyst

Responsibilities:

Worked with the HR Analyst to revamp the company’s job descriptions for all currently available job positions.
Carried out extensive research and analysis to make sure all job descriptions accurately reflect
Updated employee info in SAP HR Master Data. Executed duties in a timely manner.

Confidential, Oklahoma City, Oklahoma

HR Coordinator

Responsibilities:

Worked with the HR Director to transition existing processes into defined compliant HR procedures. This included switching the recruitment process from a paper - based system, to an online applicant tracking system. Instrumental Human Resources department.
Collaborated with company General Managers to define staffing needs for multiple locations. Scheduled and coordinated staffing interviews.
Served as liaison for employees working with the SAP-HCM Enterprise system, and trained up to 250 employees at all locations on procedures for using this system.
Managed all VOEs, and assisted employees with orientation, and completing benefits and open enrollment documents.

Confidential, Oklahoma City, Oklahoma

HR Assistant

Responsibilities:

Recruited, scheduled interviews, and hired numerous associates to fill positions during the company’s peak sales periods. Prepared new hire packets and conducted new hire orientation, and completed I-9 verifications and background checks. Updated and maintained the company’s SAP-HR for employee data, and gained hands-on experience using ADP and KPA-HRM Enterprise systems.
Assisted with updating the company’s drug and alcohol policy to ensure compliance with state and federal policies. Confirmed that the company’s FMLA policy was in line with state and federal regulations.
Analyzed current trends, and forecasts about future employee retention variables. Used Microsoft Office Suite to present trends and data to HR Generalist.