EXECUTIVE SUMMARY:

• Confidential has over twenty two years combined experience in the functional development, configuration, post - implementation support / training and use of SAP Plant Maintenance.
• He has 9 full life cycle implementations with expertise in Plant Maintenance, EAM, and Service Processes across a wide range of industries and markets.
• Consultant has expertise in analyzing, developing, mapping, and integrating ‘Best Practice’ business processes for Plant Maintenance including planning & scheduling, Reliability Centered Maintenance (RCM) and Enterprise Asset Management (EAM).
• Consultant has been a part of teams focused on data management projects, best practice governance, divestiture activities, performance tuning, and user experience improvements like SAP Personas and Fiori.
• Consultant has managed teams and projects while operating as the SAP PM Lead, SAP SM/CS Lead, and SAP CRM Service Lead, Maintenance Lead, and Maintenance Planner/Scheduler/Coordinator.

KEY SKILLS:

SAP Plant Maintenance - PM

SAP EAM

SAP QM

SAP Project Systems - PS

SAP Customer Service - CS (SM)

SAP CRM

Government

Oil and Gas

Mining

Utilities

Aerospace and Defense

Life Sciences (Pharmaceuticals)

Food & Beverage

Manufacturing

Consumer Products

Distribution

ENGAGEMENT HISTORY:

Confidential, Richmond, VA

Performance Tuning, Functional Contractor

Responsibilities:

• Monitor ABAP core dumps. Perform analysis. Make recommendations to improve system performance.
• Perform analysis on potential adoption of Fiori or Personas for implementation. Develop documentation on the use of Personas to improve not only standard SAP transactions within SAP PM, but also customized “Z” transactions.
• Develop documentation for proper training on plant maintenance processes to prevent issues with standard (stock) items and non-stock items from the warehouse.
• Work with technical resources to fix issues with long running transactions, time out issues, new page allocation issues, and printing issues focused on plant maintenance or warehouse transactions.
• Support and troubleshooting issues in existing SAP environment for Plant Maintenance, Project Systems, Materials Management, Warehouse Management, including enhanced and customized functions.

Confidential, Frederick, MD

Plant Maintenance Contractor

Responsibilities:

• New plant maintenance implementation within an already live SAP system.
• Define as is and to be business process flows for gap analysis.
• Blueprinting new business processes for 3 depot repair facilities that receive equipment for repair from various plants around the world, complete repairs, and return equipment.
• System configuration, data conversion templates, data cleansing and data loads (LSMW)
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Develop training documentation and deliver end user training.
• Worked with developer on Personas screen simplifications.
• Obtained Secret Security Clearance from Confidential for the project.

Confidential - Bartlesville, OK

Oil & Gas, Plant Maintenance and Business Process Cosultant

Responsibilities:

• Developed enhancements to current SAP system including
• Management of Change project - complex business process integrating PM, PS, MM/WM, SD, and FI/CO process
• Tool Crib Project to track and monitor the usage of tools on maintenance orders.
• SAP Mobility Project (Prometheus)
• Plant Maintenance functions - support and troubleshoot existing functionality, address business process inefficiencies, design processes to take advantage of SAP functionality, reducing processing time, errors, and simplifying training
• Project Systems - support and troubleshoot existing functionality

Confidential - Tampa, FL

Food & Beverage, Plant Maintenance Consultant

Responsibilities:

• Blueprinting to roll out plant maintenance to 14 plants in 3 countries.
• Business process mapping and design.
• The plants all performed maintenance differently, as none of them were on the same systems.
• Business processes were designed to work for all plants the same, so they could be measured and managed.
• Design maintenance planning and process activities to meet the needs of the plants.
• Configure SAP plant maintenance module.
• Create data conversion documents, assist in data cleansing activities.
• Assist technical team loading data in sandbox and quality clients, work with end users to validate data, load data in production environment.
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Train the trainers for 8 plants.
• Train end users at 6 plants.
• Support at the plant sites after go-live.

Confidential

Mining, Plant Maintenance/EAM Trusted Adviser

Responsibilities:

• Work for SAP providing guidance to implementation partner on SAP best practices for Plant Maintenance (PM), Quality Management (QM), and EAM. (Mining)
• Document as is business processes
• Assist in design of to-be processes and document gaps for maintenance planning and maintenance activities, including refurbishment.
• Create data conversion documents, assist in data cleansing activities.
• Collaborating with FICO team to ensure costs generated by maintenance are routed to correct cost centers.

Confidential, Albuquerque, NM

County/Government, Plant Maintenance Consultant

Responsibilities:

• Re-implement SAP Plant Maintenance for Confidential County.
• Previous implementation had not followed best practices.
• Blueprinting activities and gap analysis for business processes to determine fit gap.
• Design business processes for planning and scheduling of county maintenance for planned and unplanned work.
• Updated configuration to properly set up notification types, order types, and PM integration with FI, CO, and MM.
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Added new business process functionality around customer contacts for the call center to better identify and assist county customers.
• Data conversion - wrote LSMWs to load new master data into SAP (equipment, function locations, etc).
• Train the trainers to prepare them for new business processes to be followed.
• Scheduled cutover to minimize effect on the live SAP system.
• Post go-live support.

Confidential

Mining, Plant Maintenance Data Consultant

Responsibilities:

• Worked with the Plant Maintenance team on data readiness.
• Research equipment to determine proper maintenance.
• Set up data in SAP per manufacturer specifications.
• Group “like” equipment, data cleansing, set up master data according to industry best practices.

Confidential - Denver, Co

Mining, Plant Maintenance Data Consultant

Responsibilities:

• Worked with the Plant Maintenance team on data readiness.
• Reported to the PMO on all data cleansing efforts. Built a data tracker to ensure the team stayed on target for data cleansing/readiness efforts.
• Worked with BMO on Data Governance and Taxonomy documents.
• Assisted Subject Matter Experts in data cleansing, testing activities, and writing of BPPs.

Confidential - Houston, Tx

Construction, Plant Maintenance Consultant

Responsibilities:

• Worked with B4 Consulting on a QA of Brock’s blueprint for an upcoming SAP implementation.

Confidential - Los Angeles, CA

Construction, Plant Maintenance Consultant

Responsibilities:

• Built a proof of concept system for a sales demonstration.
• Demonstration included equipment masters, class and characteristics, maintenance plans (single cycle, strategy, and counter based), task lists, work orders and notifications.

Confidential - St Louis, MO

Life Sciences, Plant Maintenance Consultant

Responsibilities:

• Work with customer SMEs to blueprint Plant Maintenance in SAP ECC 6.0 as part of a divestiture from Johnson & Johnson.
• Carve-out data from Johnson & Johnson system, data mapping and conversion for functional location, and equipment.
• Design maintenance planning system to meet business needs using maintenance task lists, maintenance items and maintenance plans.
• Configure PM system from knowledge of J&J’s SAP system as part of their divestiture of their St Louis operations.
• Worked with the Quality Management (QM) lead to integrate PM and QM.
• Work with customer to create BPP documents, test plans and integrated test scripts.
• Suggested business process improvement for Gallus to take advantage of system efficiencies over the J&J implementation.

Confidential - Boise, ID

High Tech, Plant Maintenance Consultant

Responsibilities:

• Created a new plant and company code within an existing SAP system.
• Data mapping and conversion for functional location, equipment, equipment BOMs, maintenance task lists, maintenance items and maintenance plans.

Confidential - Hayward, CA

Life Sciences, Plant Maintenance Consultant

Responsibilities:

• Work with customer SMEs to blueprint as is and to be business processes for Plant Maintenance in SAP ECC 6.0
• Created inspection plans (QM) for integration with the PM system.
• Data mapping and conversion for functional location, equipment, equipment BOMs, maintenance task lists, maintenance items and maintenance plans.
• Design planning and scheduling system for maintenance items and plans.
• Configure PM system
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Train the trainer
• Work with customer to create BPP documents, test plans and integrated test scripts.

Confidential

Oil and Gas, Plant Maintenance / EAM Consultant

Responsibilities:

• Consultant is implementing enterprise asset management structure in accordance with PM module and industry best practice standards.
• Perform configuration of technical object records.
• Definition of asset management (EAM) related data such as serialization, classification and characteristics.
• Configure maintenance order types and notification types.
• Set up inspection plans (QM), measuring points, maintenance items, maintenance plans, and task lists according to reliability centered maintenance information for planning and scheduling, gathered from various external existing customer legacy systems.

Confidential

Utilities, Plant Maintenance / EAM Functional Lead

Responsibilities:

• Consultant successfully designed enterprise asset management structure in accordance with PM module and industry standards.
• Perform configuration of technical object records.
• Definition of asset management (EAM) related data such as serialization, classification and characteristics.
• Work with Compatible Units.
• Configure maintenance order types and notification types.
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Set up measuring points, maintenance items, maintenance plans, and task lists according to reliability centered maintenance information gathered from various external existing customer legacy systems.

Confidential, Durham, NC

Consumer Products, CRM (CRM Service) / Funct. Lead

Responsibilities:

• Assist customer in defining processes to meet business requirements and document configuration necessary to meet customer requirements.
• Work with customer to perform configuration (customer does hands on configuration at this project, but needed our guidance).
• Help configure business transactions for service orders, quotations, workforce management, resource planning tool, ibase, products, business partner determination, contract entitlement, item category groups and determination, and service products.

Confidential, Phoenix, AZ; Tampa, FL; Teterboro, NJ

Aerospace and Defense, MRO Service Management Functional Lead

Responsibilities:

• SAP full life cycle implementation of MRO Service Management module and from analysis and design of business processes to delivery of the functional solution and support of CS, PM, PS, SD, and MM modules.
• Provided functional and configuration expertise to develop CS module for Aerospace and Defense Aftermarket program including equipment Master data records; Service Orders; Notifications; Sales Orders; Work Centers; Goods movements; and CS Reporting metrics.
• Helped develop a rotables and refurbishment process.
• Provided train the trainer instruction, functional and configuration support.
• SAP full life cycle implementation of plant maintenance module from analysis and design of business processes to delivery of the functional PM solution and support.
• Provided functional and configuration expertise to develop business processes for the PM module including technical object data mapping, classification, characteristics, planning/scheduling, and serialization (EAM).
• Develop test scripts, execute scripts, log results, bugs, and suggest fixes.
• Design and map LSMW programs to perform data loads for technical objects.
• Provided train the trainer instruction, functional and configuration support.

Confidential - Dayton, OH

Steel Press Manufacturing, Service Management (SM) Functional Lead

Responsibilities:

• SAP full life cycle implementation of plant maintenance module from analysis and design of business processes to delivery of the functional PM solution and support.
• Provided functional and configuration expertise to develop PM module including technical object data mapping, classification, characteristics, and serialization (EAM).
• Design and map LSMW programs to perform data loads for technical objects.
• Provided train the trainer instruction, functional and configuration support.

Confidential - Philadelphia, PA

Plant Maintenance Funct. Lead

Responsibilities:

• Performed assessment of “as is” environment to determine customer’s needs in a re-implementation of their current SAP PM module.
• Restructured technical objects to take advantage of functional location and equipment hierarchy structure, classes, characteristics, and other Enterprise Asset Management (EAM) data to assist the company in adopting Reliability Centered Maintenance through definition of key performance metrics.
• Developed Preventive Maintenance Task Lists, Maintenance Items, and Maintenance Plans in SAP.
• Provided end-user training, functional and configuration support.

Confidential

Plant Maintenance Lead, Service Management Lead, Project Manager/Lead Business Analyst

Responsibilities:

• SAP full life cycle implementation of plant maintenance (PM) module and service management (CS/SM) modules from analysis and design of business processes to delivery of the functional PM and SM solutions and support.
• Functional location and equipment Master data records; functional location/equipment/asset hierarchy; Work Orders; Notification; Work Centers; Activity types; Object types; Catalog profiles; PM / SM Reporting metrics
• Planning and Scheduling processes; Preventive Maintenance processes; Preventive Maintenance task lists, items and plans; Material master data records; product structures and bills of material; HR structure.
• Assigned Security Profiles and Roles within SAP and established segregation of responsibilities.
• Developed company adopted SAP PM / SM Module standards of use and Enterprise Asset Tracking Program.
• Performed a variety of maintenance management activities such as day-to-day supervision; developed Preventive Maintenance Task Lists, Maintenance Items, and Maintenance Plans in SAP; developed manpower schedules.
• Prepared and managed catalog profiles, code groups, and codes; developed custom configuration matrices to assist in customer definition and control.
• Evaluate and assess the scope and complexity of new projects, selecting and assigning tasks, scheduling work and monitoring progress of work, resolve scheduling conflicts and preparing the regular project and group progress reports.
• Lead development of EDI links between customer system and our SAP system to open, update, and close out work orders (bi-directional).
• Post go live support for PM, SM, SD, MM, and PS modules.