SUMMARY:

• 17 years of deep SAP delivery and support of Basis, Security, Applications and Development
• Business - focused Senior IT Leader that drives transformational change with world-class SAP solutions.
• Define, document and managed scope, expectations, implementations approach, deliverables and acceptance testing criteria.
• Develop and manage an effective risk mitigation strategy for projects.
• Develop and managed all critical business KPIs are met on behalf of the business (e.g. performance, uptime, ticket processing, RTO, RPO, and other SLAs).
• Managed SAP COE Basis operations and ABAP Development for multiple instances of SAP ECC, BW, BI, SCM, APO and Portal environment using onsite/offshore development model.
• 20+ years of Manufacturing, Pharmaceutical and Automotive industry experience
• Established demand management process using ITIL framework.
• Partnership with SAP AG (12+ presentations at global SAP events) & co-innovation.
• Led Multiple ERP solutions successfully, SAP, NetSuite/Oracle, Acumatica, Magento, SCA.
• Extensive knowledge both in Applications and Infrastructure across multiple platforms.
• Led Large and small Cloud based ERP solutions across the globe.
• Managed DBA, EDI, Development, Security, and legacy apps including AS400 for Multiple Organizations globally.
• Developed Follow-the-Sun strategy across various organizations.
• Managed Large migration to different platform, from legacy apps to ERP solution both hosted solution and large SAS solutions.
• Managed 3rd party providers and integration for global companies in various industries.
• Managed middleware in various platforms such as SAP PI, and Dell Boomi.
• Partner with sap to develop the CU/UC (Combined Upgrade and Unicode) Worldwide.
• Completed 10 Global ERP Implementations successfully.
• Led the design, deployment and ongoing maintenance of IT strategies, architecture, policies and procedures for multiple companies in various industries.
• Experienced with JIRA, Service Now, and Remedy tools.

PROFESSIONAL EXPERIENCE:

Confidential

IT Director

Responsibilities:

• Created an IT organization from scratch and set IT strategy that aligned with Private Equity vision.
• Completed separation from parent company on time and on budget.
• Managed complete rollout of Cloud-Based Oracle NetSuite Global template for 5 North America locations and 3 EU locations.
• Responsible for all 3rd party and off shore contract negotiation resulting in $5M savings.
• Successful completion of Transitional Service Agreement (TSA) on time and on budget.
• Completed acquisition of company of equal size, due diligence and leading integration.
• Saved $5M over 3 years by eliminating 50 legacy applications over 6 global regions.
• Vendor management, including RFI, RFP, contract negotiation for all Software licenses and subscriptions Company wide.
• Design, developed, and led the creation of managed services for ERP and co-sourced with offshore Near-shore and Onshore to mange all Applications with high availability.
• Successfully EDI transformation from parent company to new entity.
• Successfully EDI transformation from parent company to new entity.
• Responsible for all IT Licenses along with annual True-Up of licenses resulting in reduction in cost.

Confidential

Delivery Executive

Responsibilities:

• Delivery oversight and responsibility to complete a Program Roadmap, Validation/Blueprint and Implementation for Release 1 of customer’s Transformation program.

Confidential

Director - Enterprise Software

Responsibilities:

• Planned IT/SAP Strategy for the next five years.
• Managed an extensive group of employees, contractors and a multi-million dollar budget,
• Established standards and best practices for SAP design and development per SDLC methodology.
• Vendor Management and negotiations for SAP development, implementation and support.
• IT Services Vendor Management - RFP creation, Contract negotiations, SLA development
• Project Management, Lead, Design, Develop and Implement applications in the SAP environment.
• Managed Zero Downtime availability for entire SAP platform exceeding 3 ½ years.
• Negotiated a 5 year outsourcing contract for SAP applications.
• Reduced the maintenance costs of enterprise applications by $3M with an expected increase in quality
• Managed Confidential relationship, contract negotiations, and all SAP Licenses.
• Project Management of SAP Upgrades, implementation of SAP TDMS and SAP DMS,
• Developed the Disaster Recovery Strategy for the SAP environment.
• Managed and Owned all IT Licenses Globally with annual audit of licenses company wide to lower the cost across the organization.

Confidential

Senior Manager

Responsibilities:

• Managed SAP Basis Technical Support for production, development, QA and training environments.
• Managed the onsite/ offshore SAP Development team. Created the IT demand process for SAP development activities using Remedy. Developed KPIs and reporting mechanism in ITIL framework.
• Established offshore production support structure to provide 24X7 monitoring of SAP systems
• Budget management and people management for the SAP CoE.
• Hospira SAP Landscape Leader for SAP Development and Basis Administration across ECC, IS Retail, HR, WM, BW, APO, Portals, CRM, e-recruitment and Solution Manager.
• Formulated the Project Management and resource management process at Hospira.
• Enterprise hardware sizing of servers, storage and networks for SAP environments.
• Managed a successful roll out of SAP HR, ECC 5.0, BW, SCM, CRM, Solman, AII, AIF, TAO, ARIS, Mii,
• Time and budget accountability for projects and production support in the SAP landscape.
• Managed vendor negotiations for outsourcing relationships as well as contingent labor for SAP support and implementation projects
• Establishing standards and best practices for SAP design and development per SDLC methodology.
• Published on SAP Insider magazine for the work done on SAP Upgrade and Unicode.
• Responsible for all SAP and Oracle licenses at Hospira globally.
• SAP architecture design, sizing, implementation and deployment. Setup the architecture in a new location.
• Led the Datacenter migration. Upgraded SAP portal to NW 7.0 used across organization.
• Achieved Certification for SAP Customer Center of Expertise from SAP Enterprise Support - 8 years
• Project planning and budget management for the CoE including $3 million in Opex and about $5 million in Capex for new projects and enhancements to the SAP systems.
• Release strategy and Patching for SAP environment, Archive enable the SAP environment
• Implementation of SOX Compliance and PCI compliance
• Role remediation and implementation of crypto library and PCI compliance.
• Vendor evaluation for SOD tool for OMX environment and tool for Identity Access Management.
• Established the process for role remediation of SAP environment including AOD access.

Confidential

Senior Manager SAP Technical Senior Manager

Responsibilities:

• SAP Basis Technical manager for full life cycle SAP manufacturing implementation projects.
• Security Design and Implementation for R/3 & BW.
• R/3 installations and version upgrades. Migrations from V 3.0F to 3.1H, 4.5B to 4.6C to 4.7 Enterprise to 4.7 Extension set 2.0.
• Design and implementation of BW infrastructure, and version upgrades. Migrated BW v. 2, to v. 3.1C
• Assessed and managed risk in all aspects of the technology implementation for global SAP rollouts.
• Proposal building and providing Sales support.
• Subject Matter Expert.

Confidential

Senior Manager - SAP Basis / Security Manager

Responsibilities:

• SAP Basis and Security Manager for the full life cycle design and deployment of SAP within the Komatsu manufacturing environment
• Enterprise hardware sizing of servers, storage and networks for SAP environment.
• Security design and implementation for R/3 & BW.
• Designed a 4 tier SAP security/authorization scheme.
• Design and implementation of R/3 infrastructure, R/3 installations and version upgrades.
• Migrated SAP V 3.0F to 3.1H, to 4.5B to 4.6C to 4.7 Enterprise to 4.7 Extension set 2.0
• Design and implementation of BW infrastructure with version upgrades
• Migrated from BW version 2, to version 3.1 C.
• Prepared SAP system landscape design - laying out client and transport strategies.
• Coached functional teams on the strategies for mutual understanding of the policies and procedures.
• Configured Advanced STMS for better control over transport and client strategy procedures.
• Drafted Basis maintenance procedures (operator run books, help desk procedures etc.).