SAP Basis Consultant Resume

TECHNICAL SKILLS

OS & Enterprise Apps: Windows 2000/2003, Linux/Unix, AIX, SAP (SAP 4.6C, ECC 6.0, Netweaver 7.0, 7.3, 7.4 CRM, XI, BW, EWM, Solution Manger 7.1, 7.2, J2EE Portal) Oracle, AS400, DB2, SQL Plus, Siebel, Remedy, Business Objects, ServiceNow.

Desktop Technologies: Windows 2000/2003, XP, Microsoft Word/Excel/ Access/Power Point/IE/Firefox/Chrome, Printers

PROFESSIONAL EXPERIENCE

Confidential

SAP Basis Consultant

Responsibilities:

Primary Basis consultant supporting 20+ SAP systems
Provide Global support for various clients
Responsible for the administration of the SAP systems including installations, upgrades, security, sizing, and connectivity.
Responsible for the maintenance of the SAP systems including proactive monitoring, performance tuning, kernel, solution tools and SPAM/SAINT patching.
Apply Support Packs, Enhancement Packs
SAP Security - User administration
Performed homogeneous system copies for ABAP, Java and Dual Stack Systems
Third party application support (BSI, Vertex, Avatax, Adobe)
Maintains roles and user access for SAP systems
Troubleshoot system problems, ALE/RFC, IDOC, update processing, system communications, tRFC/qRFC processing, XI message processing, and ABAP dump/DEV trace analysis
Mentor junior SAP Basis Admins

Confidential

SAP Basis Administrator

Responsibilities:

Support responsibilities included but not limited to:
24x7 operational support for 60+ SAP customers DEV, QA and PROD systems
Imported Transport requests via STMS and scripting
Closed over 100 support related tickets per week
Monitored Siebel Tickets and incoming calls assigned to the SAP Basis team
Assisted in creating and testing standard operating procedures (SOP)
Provided System and Tablespace monitoring
Printer problems
SAP down, DB down and slow response issue
Maintenance responsibilities including but not limited to:
Changing SAP profile parameters
Oracle: Applying database patches
Applying ABAP Support Packages
Security: Resetting Passwords
Oracle parameter changes
DB2 Parameter Setting and Updates
Oracle: Index rebuilds
SPAM/SAINT Updates
Updating Solutions Tools
Taxware Updates
Vertex Updates
Local Client Copies
Oracle: Online table reorganizations
Oracle: Adjusting archive log modes
Opening OSS Connections
Kernel Upgrades for Unix and Windows
Oracle: Creating and dropping tablespaces
Validating SAP systems after a restart
Patching saposcol (Unix)
System Copies
Printer configuration via SPAD and OS level configuration
Applied SAP OSS note transport requests

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