Program Manager Resume
Bellevue, WashingtoN
SUMMARY
- Functional areas: Operations and production, program lifecycle management; PMO, COE, Organizational Change Management, ERP, HCM, CRM, SCM, SRM, for business processes, finance, payroll/HR, implementation, integration, acquisition; global data strategy, data warehouse, migration, business intelligence and reporting; auditing; organizational, transformational change management, vendor, sourcing management and governance. Thought leadership; steering committee reporting.
- Industries served: Oil & gas, CPG manufacturing, state government, pharmaceutical manufacturing - operations, timber, health care, telecom.
- SAP, Lawson, Intaact financials. SQL, Hyperion, SAP NetWeaver BW, BI, QlikView, Tableau, Concur, SharePoint, Word, Excel, PowerPoint, Visio, SalesForce, Enovia, SolidWorks, Remedy BMC, Jira
- Management scope: Leading large, global, operational information technology, engineering, drafting; developing resources (135 plus) and teams with budgets $21MM plus
PROFESSIONAL EXPERIENCE
Confidential, Bellevue, Washington
Program Manager
Responsibilities:
- Program manager for various finance and accounting projects
- Project manager for Lease Accounting Standards Implementation, working with Deloitte and other partners to implement solution for new regulations
- PMO lead for finance and accounting projects; managing budget, vendor relationships, executive steering committee, business analysts, financial impact and reporting
Confidential, Tacoma, Washington
Project Manager
Responsibilities:
- Project Manager for Finance Program Integration, Architecture for new systems implementation, integration using Agile framework
- Resource selection and management and integration requirements development and processes
- Key driver of change management for cross-team communication and training
Confidential, Seattle, Washington
Program, Project Manager
Responsibilities:
- Program, project Manager for Finance Program Integration, Architecture, Merger & Acquisitions
- Supervised PMs, project streams for M&A activities and SAP & Lawson HR/Payroll and Finance functionality; participated and led data migration, configuration teams for system and UAT testing for GL/AP/AR/FA/Bank/Accrual/Tax
- Participated in resource selection and management and integration requirements development
- Key driver of change management for cross-team communication and training
Confidential, Carrollton, Texas
Global Technology Manager / PLM Manager. IT/Engineering Systems
Responsibilities:
- Responsible for mentoring, development, training of resources - 135 reports and eight team leads and managed global projects and initiatives for IT, engineering and supply chain production, support: SAP, Oracle, SolidWorks, Enovia PDM, PLM, Supply Chain and HR stream manager - implementation of software workflow applications and processes utilizing Agile framework
- Developed multi-level, global data and business intelligence strategy; planning, cut-over and managed SAP ERP enterprise PMO, engineering drafting and design, SolidWorks, Enovia Workflow and Microsoft initiatives
- Global Sourcing manager for HCT Technology; resource and vendor management, license management, legal, contract management; vendor SOWs, procurement approvals, project and program management for entire organization; implemented Salesforce CRM to track resources, processes and controls
- Global business, analytics manager for HCT, developed BI, Analytics team; business transformation thought leader, guiding PMO directives with management and directors
- Led merger, divestiture activities for global technology, supply chain and finance business units; also led global process initiatives and data mapping requirements into functional solutions.
- Analyzed, recommended, implemented data delivery for SAP MM, CRM, CWI/Enovia and other business initiatives.
Confidential, Houston, Texas
PMO, Quality Data & Logistics Lead
Responsibilities:
- Managed global Backbone project SAP PMO, HR/Payroll, financial and supply chain solutions; managed cross-PMO activities; led initiatives for MM, MDM, FI, CRM, SCM directives for the global project and program
- Developed program data delivery strategies to align to central and global data teams to support deployment roll-outs; designed logistics SharePoint site, various project and program sites.
- Development and support of program ClearQuest issues management across PMOs.
- Assess capabilities, capability maturity and strategy, planning and management of initiatives regarding multiple instances, global template, compliance strategy, application development across the enterprise; lead business process initiatives and assist in Stage Gate assessments.
- Data management organizational analysis and methodologies alignment contributing to SAP COE
- Developed executive-level, strategy and planning for data delivery, PMO processes, and change management. Analyze, recommend data delivery approaches for SAP, Maximo deployments
Confidential, Houston, Texas
PMO Processes and Methodology Lead
Responsibilities:
- Assisted in global SAP Deployment PMO, HR/Payroll, Finance, and managed cross-PMO activities, heading initiatives for PMO and MDM activities around FI/CO, ERP directives for the global program to include global sourcing.
- Developed strategy, planning, and management for SAP training; developed project sourcing and estimation initiatives for PMO to support demand planning for deployment Agile-phased roll-outs and time, resource accounting; updating business processes in Solution Manager from other systems.
- Development and support of Clarity and Tableau alignment initiatives for PMO. Assessed capabilities, maturity and strategy, planning and management of initiatives regarding multiple instances; global template, compliance strategy, and enterprise application development for business process initiatives and stage gate assessments.
- Aligned PMO System Development LifeCycle (SDLC) processes with acquisition initiatives (company formerly BJ Services); data management organizational analysis and methodologies alignment contributing to SAP Center of Expertise (CoE); strategy planning for SAP Project Systems PMO methodology, GRC, budgeting and control and change management
- Developed executive-level, multi-level strategy and planning for PMO processes, and change management; analyzed, recommended application, technology approaches for SAP Deployments
Confidential, Philadelphia, Pennsylvania
Business Systems Director, SAP Architect
Responsibilities:
- Directed project/program management for key SAP CoE initiatives for SAP functional streams (FI/CO, HR/Payroll, SCM, QM, APO, SNP, CRM, TPM, BI/BO, BW, MDM) and coordinated project and business process initiatives for Business Intelligence and SAP Business Objects
- Developed IT/SAP Project Management Office - led initiatives for PMO activities around FI/CO, supply chain directives and SAP, Oracle functionality and Microsoft portals for the global program
- Global ERP strategy - managed define, assess, and realize phases for global ERP strategy; led program for Microsoft Dynamics ERP and SAP ERP alignment and GRC. Interviewed high- and mid-level executives and interacted with business partners and SAP, BI, and PCM CoEs, to affect the organization’s ERP initiatives - aligning decision-makers with business goals and introducing new technologies to align with corporate technology framework and the overall business roadmap.
- Led SAP Project Systems with business leads for feasibility for various ERP, SAP solutions
- RFP development and vendor selection; partnering with procurement and category teams
- Managed sourcing strategy, resource planning, test planning and management, data coordination, advised to skills requirements and training for ERP program markers
Confidential, Chicago, Illinois
SAP Project Manager
Responsibilities:
- Responsible for test, master data, change and project management, user support for SAP NetWeaver, Solution Manager, and CRM/TPM using PS for management. TPM was a newer functionality for SAP
- Utilized HP Quality Center with SAP TAO through Solution Manager for regression testing
Confidential, New Brunswick, NJ
Director of Application Development
Responsibilities:
- Project quality management, user support, configuration monitoring, data migration, global testing for SAP NetWeaver, HR/Payroll project
- Worked with PMO for Sourcing, vendor management, system and user acceptance testing, release management, change management and controls
Confidential
IT Systems Development-Time and Attendance Project Manager r
Responsibilities:
- IT systems project manager, quality, compliance associate director (Maximus) for RFP and statewide enterprise systems development; time and attendance, HR/Payroll
- Functional, security, interface, legal, data requirements manager; Business Intelligence; development of requirements for sustaining program and operational processes for Time and Attendance RFP development to include training, system testing, resource planning and development--identifying, writing job descriptions and specifications for key positions for RFP project development
- Facilitated HR/Payroll requirements, data mapping, configuration and user acceptance testing for Kronos
Confidential, Chicago, Illinois
SAP NetWeaver Project Manager
Responsibilities:
- SAP NetWeaver PMO, project and process lead for NetWeaver 2004, 2004s project manager, technical projects implementation, development, utilizing Agile framework methods for commercialization to new platform
- Managed developers for the java development operational environment for NetWeaver with a managed budget of $1.75M
- Worked with consultants to set-up and utilize SAP Solution Manager for process support
- Coordinated global PMO activities across various projects. Managed BW/BI/SEM project across program and investigation, discovery for Business Objects initiative for dashboard reporting
Confidential, Cherry Hill, NJ
SAP IT Systems
Responsibilities:
- Emphasis on Life Sciences, quality, validation, QA system and user acceptance testing, documentation, master data analysis and migration, auditing, training, change management and PMO support for global implementation traveling weekly to various client sites in Pennsylvania, New Jersey, Germany and Canada.
- Utilized Solution Manager for template and business process inventory and GRC touchpoints - trained user population.
- SAP FDA regulatory, validation and compliance manager; QM support with touch points into production planning and materials management
Confidential, Chicago, Illinois
SAP Project Manager, IT Systems t
Responsibilities:
- Emphasis on quality for SAP SCM implementation, conversion from legacy systems. Manufacturing, site harmonization, compliance, training, auditing, risk and issue management, documentation, validation, all phases of enterprise testing with HP Test Director, change control management, IT business partner, issues resolution, resource planning, risk assessment, integration and support- SAP modules PP, SD, QM, MM, AR, AP, FI/CO, HR/Payroll, BW, APO, CM,
- Program governance, risk and controls coordinator; regulatory (FDA) process-alignment and validation and issues remediation coordinator and change manager
- Responsible for merger, divestiture activities between business units
Confidential, North Carolina
SAP Projects Coordinator, QA Manager
Responsibilities:
- Project manager/coordinator with quality oversight. Compliance Analyst, Change Control Analyst, Incident Manager, Training Manager
- Aligned to SAP PMO for project quality assurance initiatives; US SAP configuration, compliance auditor for GSK's SAP implementation program for upgrade, go-live August 2003
- Trained and managed technical writers, technicians, as well as management and support personnel to maintain business support directives within anticipated tight project timescales
- Management oversight for over 8 reports in a matrix reporting environment including IBM Global Services project leads utilizing methodologies for data center, infrastructure development
Confidentialm, Houston, Texas
E-Commerce Project Manager
Responsibilities:
- Project manager between eCommerce and eProcurement business units for U.S. and some European operations. Reported to PMO for project activities; coordinated training for client sites.
- Technical editor, writer of user training manuals for international sites. Managed business support functionality and documentation standards for e-Commerce and network implementation. Managed issue tracking; financial & business analysis, maintenance between business units for e-commerce
- Managed contractors; lowered costs and consultant hourly rates. Traveled to consultant sites to facilitate budget overrides in SAP; coordinated active and voided contracts from outside venders
Confidential, Houston, Texas
VP Operations, Engineering Support
Responsibilities:
- Managed operations to build, co-engineer, install and support pneumatic and electrical control panels for natural gas compressor skids for clients to include Dresser Rand for this small company.