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Global Business System Analyst, Solutions Architect Resume

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Chicago, IL

PROFESSIONAL SUMMARY:

  • A hands - on visionary Global Solution Architect-Business System Analyst, Program-Project Manager and Executive Management Consultant with 22+ years of experience and expertise in many Industries.
  • Specialty areas include Solutions Architecture, BA, BSA, Program-Project Management and designing full lifecycle Solutions. Plans, analyze, designs, builds, deploys and establishes (CoE) Centers of Excellence for Infrastructure
  • Web Commerce Suites, ITIL V3, ERP (All), PMO, QMO, VMO, IV&V, PPM and a wide range of Technical and Business Solutions. Extensive C-Level, VP, Director, Manager and
  • Stakeholder collaboration to facilitate successful strategic business and technology solutions, initiatives alignment, demand planning, defining and targeting strategic goals.
  • A seasoned Management Consulting-Solution Architect Executive that provides a personal and cordial consulting style and approach to requirements gathering, technical, functional and strategic Solution Architecture. Skilled in the design and deployment of on-site, off-shore, remote and virtual technology programs/project service delivery strategies and teams. Ability to collaborate, influence and instill a culture of innovation, quality and excellence throughout a Corporate
  • Business or Client global business environment. Ensure alignment of methodologies, processes, standards, deliverables, governance, performance, resource management, capacity planning
  • Dinancial and budgetary reporting throughout any enterprise. Ability to create, deploy and maintain a flexible and uniform solutions delivery approach and roadmap for all programs and project initiatives governed by industry best practices and an imbedded CoBit, ITIL V3 and CMMI framework.
  • IT-Business Solution Architecting, Business Analysis, deep dives, technical/functional architecture diagrams, security, strategies
  • Distressed technical-functional solutions, redesigns, turnarounds, revitalization, resets, re-deployments, end-to-end testing approaches
  • (9+) Full Lifecycle SAP implementations, upgrades, optimizations & reporting initiatives (Global & North America)
  • (7+) Full Lifecycle Oracle EBS implementations, upgrades, optimizations & reporting initiatives (Global & North America)
  • (8+) Full Lifecycle PeopleSoft implementations, upgrades, optimizations & reporting initiatives (Global & North America)
  • (5+) Full Lifecycle JD Edwards E1 / One World implementations, upgrades, enhancements (Global & North America)
  • (4+) Full Lifecycle Lawson implementations (S3, M3 7.1), Enterprise Financial Mgmt, Budgeting, Planning
  • (3+) full lifecycle ATG Web Commerce implementations (C2B, B2B, B2C), Catalogs, Digital Content Management
  • (5+) full lifecycle Web custom application development, testing approaches-roadmaps and deployments on a global scale
  • (6+) full lifecycle Salesforce.com implementations, upgrades, optimizations & reporting initiatives
  • Business-to-IT Strategy Mapping to ensure realization of ERP, IT-Business Transformation, Change Management, ROI and TCO
  • Cloud-SaaS-PaaS-IaaS Implementations: Amazon (AWS, EC2), MS Azure, Google, SalesForce.com, Cloud (Hybrid, Private, Public)
  • Corporate, Business & Technology Mergers, Acquisitions, Divestitures, Platform Consolidations, Integration Roadmaps-Approaches
  • Expert Communication Framework design/organization & top-down/bottom-up Reporting at all levels
  • Solid and credible business-facing skills, collaboration, facilitation skills & ability to build deep relationships
  • Change Management & Business Transformation, KPIs, Readiness, Communications, Sustainability, Adoption, Resistance Approaches
  • Budget-Financial Analysis-Management: EVA Analysis, Cost Benefits Analysis, NPV, IRR, MIRR, ROI, TCO, CapEx, OpEx
  • Data Center Relocations, Application Hosting, (MSP) Managed Service Provider: Discovery, Planning, Execution, Performance Management, Outsourcing, In Sourcing, Transitioning, On-Shore-Off-Shore Management-Operations
  • IT Operations, IT Service Offerings, Helpdesk, IT Support, Networks, Data Centers, Telecommunications
  • Global Vendor Management: On-Boarding, Transitioning, Integration, Execution, Performance, Scorecards
  • Infrastructure & Enterprise Applications, operations, support, maintenance, strategies, ITILV3, CMMI
  • Project Portfolio Management, Modernization, Optimization, Strategies, Sustainability & Advisory Services
  • Custom Application Development: App Dev, eCommerce (B2C, C2B), Web App Dev, Interfaces, 3rd Party Apps
  • Business-to-IT Strategy Mapping to ensure realization of ERP, IT-Business Transformation, Change Management
  • PMO (Performance) Management, design, build, execution, deployment, governance (Global & North America)
  • QMO (Quality) Management, design, build, execution, deployment, governance (Global & North America)
  • VMO (Vendor) Management, design, build, execution, deployment, governance (Global & North America)

PROFESSIONAL EXPERIENCE

Global Business System Analyst, Solutions Architect

Confidential, Chicago IL

Responsibilities:

  • Provides hands-on solution delivery and ERP implementation leadership to multiple AT&T Application Services Practice areas such as Oracle EBS Practice, eCommerce (ATG) Practice, Cloud, SharePoint and Application Hosting Practice.
  • Develops, designs and presents all Solution Architect and BSA documentation and artifacts. Information gathering via technical and functional resources leveraging information workshops, sessions, design workshops, executive 1-on-1 discussions-meetings, technical document-solutions reviews, technical diagrams development via Visio, BPM Tools and Office 365 Applications.
  • Responsible for full lifecycle program/project Oracle EBS vR12.1.1 to vR12.2.3 implementations, upgrades and enhancements throughout North America and on a global level. Hands on functional and solution architect experience and expertise.
  • Client industries: Retail, Healthcare, Financial Services, Insurance, Higher, Manufacturing, High Tech: Suites implemented: ERP (FM, HCM), ALM, SCM, Manufacturing, Procurement, CRM and BI Publisher (Reports).
  • Program/Project responsibility: $1.5M+ to $5M+; managing project teams of 10+ to 95 plus multiple implementation partners and heavy full lifecycle vendor management (Contracts, MSA, RFI, RFP, SOW, etc.).
  • Designed, created and deployed global PMO for AT&T’s Oracle EBS Practice Area that consists of PMO processes, artifacts, governance, template toolkits that centralizes all Pre-Sales, Global Implementation and Application Support Templates that align with AT&T's SDLC, Oracle AIM, Agile & Scrum Methodologies. This PMO concept has been replicated globally throughout the SAP, PeopleSoft, ATG, Cloud, SharePoint, Application Hosting and eCommerce Practice areas.
  • Re-alignment and optimization of methodologies, artifacts, templates, processes, deliverables and PMO best practices, Client PMO integration and hybrid modeling, enhancements, governance, compliance, troubleshooting, performance management, score carding and methodology to template alignment throughout all AT&T Practice Areas.

Global Solution Architect, Business System Analyst

Confidential, Naperville IL

Responsibilities:

  • As the Solution Architect-BSA directed, managed and led Tellabs World-Wide US, Europe, Brazil & APAC Oracle EBS global implementation. Hands-on responsibilities for the Oracle EBS Global Program and for the Project Management organization, designing full lifecycle Master Implementation Plan with 30+ dependent Project Plans/Work Streams with heavy emphasis on International Requirements Gathering, Planning & Standards that included an extremely strong international program/project governance framework & controls in place throughout the entire program implementation lifecycle.
  • Implemented and migrated Tellabs U.S. and European Global Customers, Products, Pricing SAP Master Files and BW data to Oracle v12.c for a conversion to Oracle EBS from SAP due to poor experiences and performance. Major effort in the pre-migration data cleansing, sanitizing and harmonization, migration and re-implementation due to poor data management, maintenance and upkeep throughout past 20 years. Included full-lifecycle master data migration and master data governance best practices, QA/QC and ongoing quarterly continuous improvement audit process institutionalized for Oracle EBS Suites: FSCM, HCM, EPM, CRM, SRM (P2P) and all eModules (eProcurement, eSettlements, eSupplier Connect, Spend Analysis, etc.).
  • Responsible for managing, leading and providing oversight to 10 Sr. Project Managers, 12 Functional Leads, 10 Technical Leads, On-Shore Implementation and Off-Shore Development Implementation Partner and for Tellabs APAC & Brazilian leadership, stakeholders & SMEs and an outsourced Helpdesk Support Partner that required onboarding,, ramp-up and go-live support transitioning. Total Program budget managed: $24M+, 10-month timeline, 205 global team members, staggered successful go-lives: Brazil May 2013, APAC June 2013.

Global Oracle EBS Sr. Consultant, Business Analyst

Confidential, Chicago IL

Responsibilities:

  • Program Managed many Oracle EBS vR12.1.1 and vR12.1.2 “Hosted” and “Non-Hosted” upgrades, implementations, enhancements for many Emergys Clients throughout the U.S. and globally. Primary Suites: ERP, ALM, CRM, PLM, SCM, Procurement, Manufacturing, BI Publisher & OBIEE (Reports) with minimal customization. A few very complex requirements and customizations were required from a small number of Clients. Budget: $5M, Team Size: 30+, Duration: 6-8 Months.
  • Sets all Programs cadence, manages and provides hands-on oversight and governance associated with all programs and project initiatives both locally and globally. Ensure execution performance and excellence in helping to resolve critical issues that do not negatively impact programs/project execution, solution delivery and budget overruns while fostering strong individual and team relationships between the IT Organization and Business Community at all levels.
  • Heavy Oracle EBS re-platforming and re-implementations required for a select group of Global Clients due to poor info gathering, design, poorly selected and qualified ERP Implementation Partners. Root cause, lack of Program/Project Globalization and International implementation leadership, experience, expertise and poorly managed off-shore Partner Development Teams.
  • Directed and managed data center relocation for Tate & Lyle from Decatur, IL to Hoffman Estates, IL which included: DC site prep, de-installation, relocation, re-install, review in parallel with infrastructure assess, plan, build & manage and in collaboration with the PMO and Change Management Organization.

ERP Global Business System Analyst, Solution Architect

Confidential, Lake Forest, IL

Responsibilities:

  • Successfully directed, led and managed a new acquisition of JDE E1 platform with a JDE E1 v.8.12 to v9.1 upgrade underway throughout U.S., APAC, Latin America and Mexico. JDE E1 Modules: FMS, SCM, OVR, Supply Management & Localizations.
  • Provided JDE E1 coaching, mentoring and led the for business analysts on ETO, Distribution, Manufacturing, Planning, and Job Cost applications for Solution Architects, BSAs, Project Managers, Functional and Technical Leads could seamlessly implement JDE Manufacturing fast-track projects to completion. Also designed and developed global fast-track models for MTO, MTS, and ETO manufacturing.
  • Responsible for all technical-functional documentation, solutions design, review sessions, business group-executive presentations and review sessions. Provides solution thought-leadership, best practices, full lifecycle solution design through execution to deployment. Leveraging multiple solution development methodologies, approaches, roadmaps and inhouse PMO standards.
  • Successfully delivered (2) $75M+ Global Programs; SAP (all modules) & Model N (all modules) with multiple Projects leveraging SAP ASAP Methodology and Agile Methodology in heavily regulated Pharma environment.
  • Deployment of Hospira’s standardized SAP BW v7.3 and BOBJ SAP SCM and APO canned reports to 15 new global manufacturing and distribution locations due to recent competitor acquisitions.
  • Introduced Project Portfolio Management lifecycle process, demand capture, benefits/financial analysis models and selection that was embraced and institutionalized by Hospira Executive Leadership Team, ePMO and Project & Solutions delivery organization. 2012 Project Budget: $255M; 2013 Project Budget: $305M+
  • Lead, managed and provided the Clarity PPM Tool data cleansing and optimization approach that provided the Portfolio, PMO and Project Delivery Organizations with accurate financial, budget and project execution information and data.
  • Designed and executed tighter governance processes and controls with more tightly managed Master Project Plan with multiple projects & work streams dependencies, timelines, milestones, deliverables and risks via stronger bottom-line communications and stronger management of (8) project managers.
  • Delivered Global SAP Program implementation bringing up (8) Manufacturing Plants and (9) Distribution Centers via a cloud computing architecture, SAP SaaS with browser-based access to each instance. Provided hands-on leadership direction, management, functional support and governance. Total Budget $75M.

Global Business System Analyst, ERP Program Manager

Confidential, Mountain View, CA

Responsibilities:

  • Directed, led and managed Clients requesting to convert from SAP to Oracle EBS vR12.0.0 or vR12.1.1 due to the poor Client experiences and performance with SAP. Oracle Suites: ERP, FS, HCM, SCM, ALM, Procurement & Manufacturing. Heavy Fit-Gap Analysis, BSA and Solution Architecting and technical-functional process deep-dives.
  • Provided full lifecycle conversion approach, roadmap, master timelines and project plan development and hands-on end-to-end execution leadership, governance, architectural and functional management and support throughout the Oracle EBS conversions. Budgets $5M+ to 25M+, Project Teams 20+ to 200+ resources plus heavy vendor management with Implementation Partners.
  • Delivered high impact SAP executive leadership, management and execution of many Global SAP Programs and multiple SAP Projects: SAP SCM (WM, IM, SNP), APO (DP, GATP, ATP), FICO, PP, MM, SD, BI IP, BOBJ solutions in Manufacturing, Semiconductor, CPG, Retail, Steel, Medical Devices and Automotive Industries.
  • Successfully managed 3-4 Programs at any given time. Budget responsibilities range of $5M+ to $90M+ with blended Project Teams consisting of 20 to 175 Team Members global and virtually. Included Bristlecone Employees, Client Project Employees, Big 4, System Integrators, Contractors and Independent Contractors and various SAP Boutique Firms.
  • SAP BW/BI IP Programs consisted of Program/Project BW/BI IP Roadmaps and deployment strategies that included 3 to 5-year strategic vision of Clients SAP BW/BI IP centralized environment both on a US and Global level. Largest BW BI IP Client: Clorox - Metadata solutions upgrade from BW v3.1 to BW v7.0.
  • Designed and built (1) US-Based SAP PMO, (1) India-Based SAP PMO and combined both SAP PMOs into (1) Bristlecone world-wide Global SAP PMO. Upgraded PPM Tool (MS Project Server 2010 & SharePoint 2010), processes, templates, reports, dashboards and efficiently realigned ASAP Methodology with Phased Deliverables and Governance Model. Budget $15M+; Team Size: (3) US and (3) India.

Director of Global ERP & Business System Analysis

Confidential, Washington, DC

Responsibilities:

  • Served as the Global Sr. Program Manager to the largest Plastics Dispensing Manufacturers in the world to implement and deploy (15) global instances of Oracle v11.5.4 ERP, FS, SCM, CRM, Manufacturing, Procurement and Discoverer & OBIEE (Reporting) to (15) integrated Manufacturing Plants. Designed and deployed Client’s Global Oracle v11.5.4 Program and implementation approach, roadmap, timeline, organizational structure, Master Program Plan and 40+ integrated Project Plans.
  • Provided hands-on leadership and global management of Client’s full lifecycle implementation of Oracle Suites while implemented and deploying (5) plant locations in parallel and staggering the other (10) plants throughout the 18-month timeline. The (15) Plants instances were delivered on-time and under budget with Client realizing project costs savings of $1.2M.
  • Provided hands-on Executive direction, solution execution and leadership expertise in building MGI’s technology and business solution offerings and professional services organization from $25M+ to $200M+ over 5+ years. Service LOBs: MA&D, Tech/Bus Consolidations, App Dev, Packaged App Solutions (ERP, JDE, CRM, SCM, Financials, eCommerce. B2C, C2B, C2C).
  • Heavy ERP merger, acquisition, divestiture, consolidation, conversions and re-implementations of Oracle, SAP, PeopleSoft, JD Edwards, SSA & BPCS. Industry Clients: Retail, Manufacturing, Financial Services, Banking, Pharmaceuticals, Medical Devices, High Tech, Insurance and Semi-Conductor.

IT Solution Strategist, Executive Management Consultant (FTE)

Confidential, New York, NY

Responsibilities:

  • Program and Project Management delivery excellence of large scale projects that included Manufacturer’s Hardware (Servers) Data Center build-out, Co-Locations, Server Clustering, rip-and-replace data centers with Manufacturer’s Servers, Network Performance Services, Solution Architecture Services and Managed Services. Provided hands-on implementation and deployment leadership for the following solution offerings: (JDE, SAP, PeopleSoft & Oracle), iPlanet Packaged Applications and Custom Application Development (Java, J2EE) Projects.
  • Served as Program Manager and Project Lead for Manufacturing and Supply Chain Clients seeking to increase ROI and lower TCO by leveraging a Hosted Oracle v11.0.X, JDE E1 v8.10, PeopleSoft v8.0 and SAP R/3 ERP Solutions. Client’s instances of Hosted ERP solutions consisted of infrastructure set-up and configuration, implementation of vanilla Financials, Manufacturing, Supply Chain, BI and Reporting Suites.

Sr. Manager

Confidential, New York, NY

Responsibilities:

  • Responsible for best-in-class implementation of ERP Financials, Manufacturing, Supply Chain, HR, CRM and complex process deep dives and customizations. Leveraging multiple ERP implementation methodologies for (6) ERP packages and Practice Areas.
  • Successfully provided hands-on Program and Project Management responsibilities, project timelines, deliverables, milestones, resource management, project budgeting and financial analysis, budget and resource forecasting leveraging C&L Methodology - Summit-D. Average Program/Project Budget $10M+. Average Project Teams consisted of 10 to 80+ Team Members per Project.
  • First level Project Manager for Oracle v11.0.X Client Implementations and assisted in the design and development a Financials, Manufacturing, Supply Chain, HR, Procurement Industry Fast-Track Implementations for Banking, Retail, Manufacturing, Insurance, Financial Services and Food & Beverage industries. This Fast-Track PeopleSoft Solution would compress the traditional (18+) month implementation timeline down to a (8+) month solution delivery timeline.
  • Configure JDE E1 v8.10 for select Manufacturing Models and provide proof of concept configuration and documentation to Solution Architects and Partners. Configure Job Cost work breakdown structure to duplicate task breakdown structure for E1 and MS Project interfaces. Configure BOMs, Master Routings, and Manufacturing Accounting to work within job cost structure. Develop solution for manufacturing/payroll labor capture.

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