Associate Software Engineer Resume

SUMMARY

A skilled and experienced SAP professional with strong technical skills in SAP Basis administration and Net weaver components with an overall experience of around 5 years and core strengths in Support & performance analysis

PROFESSIONAL EXPERIENCE

Confidential

Associate Software Engineer

Responsibilities:

Confidential

Software Engineer

Responsibilities:

Manage the installation, monitoring, and fine-tuning of SAP Enterprise - wide software ensuring the efficient and secure operation of the SAP systems
Responsible for incident and change management ticket queues related to SAP Basis area
Responsible for working with other functional areas on correction and implementation of SAP sofwares / hotfixes
Involvement in SAP upgrades
On-call rotation to cover 24X7 production support
Execute Weekend tasks
Work on assigned projects
Adhere to SLA response and resolution times and ensure cases are regularly updated
Compliance to customer change management policy and processes
Prepare customer incident reports
Provide weekly updates to Project Managers
Assist with management of problems and escalations

Confidential

Software Engineer

Responsibilities:

Confidential

Software Engineer

Responsibilities:

Confidential

Software Engineer

Responsibilities:

RFC Administration, Creation and troubleshooting
Exposure to PI/XI: monitoring blocked queues and processing them, exporting IR/ID from DEV to QAS to PRD, Message monitoring, adapter monitoring.
SAP OSS administration: Applying and reviewing OSS Notes
Parameter setup, Operations mode setup and switch
Background job modification and troubleshooting
Spool administration: Printer configuration and troubleshooting, Spool administration
Scot administration
Installation of Language pack: Chinese and Korean language packs installation.
Interact with development teams, configuration teams, various technical support teams, and business stakeholders to optimize and maintain the overall SAP reliability, availability, and performance.
Provide installation, configuration, integration, upgrade and testing services for new projects and on-going maintenance for SAP environments on Windows servers.
Accessing SAP Market place, downloading softwares, generating SSCR keys, requesting licenses, opening SAP system for remote access, maintaining connections etc.