SUMMARY

• More than 7 years of SAP experience as Sr. SAP SD Functional Consultant encompassing 3 SAP Full life cycle Implementations, Rollout, Up - grade and Support projects.
• Experience in ASAP methodologies: Scoping, Project preparation, Business Blue Printing, Realization and Go-live. Implementation from GAP Analysis till Cut-over.
• Hands on experience with in SAP SD including various versions like SAP ECC 6.0 & R/3 4.7C.
• Worked on COE Development and Business Consulting in SAP-FMS Module For Fashion Retailer in Germany and EU BU.
• Worked with SAP Germany for SAP FMS Consulting, Blueprint And Solution Design Phase for ECCO Fashion Retailer
• Worked with SAP GDC for End to End implementation, Blueprint Design, Configuration process In SAP IS Retail, CAR and FMS for North American Fashion Retailer
• Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Partner Determination, Output Determination, Item categories, Schedule line categories and Bill of Materials
• Resolved daily life issues in OTC and tested (Production Support).
• Proficient in customizing different Sales Orders: Standard sales order, Scheduling agreement, Returns, Consignment, 3rd party processing, Credit memo request, Debit memo request, Contracts, Rush sales order and Cash sales order
• Experienced in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward Delivery Scheduling, Partial and Complete Delivery, and Subcontracting, Intercompany Transfer, Subsequent Outbound Delivery Split and Grouping of Deliveries. Wrote BPP/BPD documents
• Experienced in customizing allocation of Free-of-charge items and customization for Free of charge delivery, Invoice Correction Request and Return Orders, Credit Memo and Debit Memo
• Experienced in the customization of customer master data, material master data and data sharing among sales organizations. Wrote RICEFW documents
• Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records and creating Sales Deals and Promotion
• Billing Experience: Configured Billing Documents based on Billing Types and Item Categories, Customized Invoices, Configured Billing Plans, Rebate agreement and Inter-company billing
• Advanced knowledge on third party sales process and intercompany sales. Good understanding of intercompany pricing and billing procedures
• Worked with World's Largest Manufacturing, Hitech and retailer customers like GMG, ECCO, ESPRIT GmBH, Takko, KPN Netherlands, M&S UK, BURBERRY, MAXEDA-V&D, LEVIS-US, PANTALOON, HEMA, Jim Beam.
• SAP Consulting Practice skills Includes SAP-SD,CPG,FICO R/3 Functional- and Support role
• Have completed full life cycle end-to-end implementations along with post Implementation and support one is in logistics, Merchansing and Promotion management process- into SAP-IS Retail BOX,AFS O2C and P2P Cycle
• SD Pricing: Created condition technique, condition type, condition table, access sequence, pricing procedure determination.

TECHNICAL SKILLS

SAP SD: Master Data, Sales Documents, Pricing, Picking, Packing, Shipping, Delivery, Billing, BOM, Route Determination, Copying Controls, Output Determination.

SAP: SAP ECC 6.0, 4.7 and 4.6C, (SD), SAP GUI 620 and 640, LSMW, EDI and Idocs.

Languages: ABAP/4 and PL/SQL.

Others: SAP TAO Tool, QTP, HP QC, PowerPoint, MS-Word, MS-Excel and MS- Visio

Databases: Oracle with PL/SQL.

Environment: Windows NT, Windows 95/98/2000, UNIX, MS DOS

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

SAP SR. SD Consultant

Responsibilities:

• Joined the SAP team in Realization phase of SAP SD implementation using ASAP Methodology. Evaluated business processes that are current and made suggestions for improvement. Worked on various SAP SD tasks; customer account group, Data strategy, Data cleansing, Configuration, Number range, Copy control, Testing strategy and plan, End user training and HPQC.
• Configured copy control for sales order and billing
• Worked with business to understand their complex business requirements, wrote RICEFW/FRICEFW Functional Design documents
• Worked with developers to evaluate their Technical Design documents so they continue developing the customization in system as per business requirements and as captured in Functional Design documents
• Worked on customer account groups and number ranges, configured them in system
• Customized OTC process control elements such as document types, item category, and schedule line category
• Worked through configuring copy control for sales order and billing
• Configured order types and customer master info record
• Designed data task approach and aligned activities
• Coordinated with client’s business and IT team to develop strategic testing plan
• Prepared, updated, stored documents and training material in the SharePoint repository
• Facilitated client workshops to test methodologies
• Identified testers, test data and scenarios to use during the testing phase
• Mapping the test cases from test plan to test lab under quality center for execution
• Knowledge transfer, training and supporting the key end users
• Created Documents for Training and Testing purposes including; Business Activity Scripts and Activity Profiles
• Uploading the automated functional test cases into test plan in the quality center (HPQC)
• Developed and Executed Unit Testing & Integration Testing of OTC Configuration
• Conducted End User Training in Sales and Distribution
• Performed Component Testing, Unit Testing, Regression Testing, Integration Testing, Product Testing and UAT
• Wrote Test Scenarios, Test Sets and Test Scripts, also trained other team members to do the same effectively
• Worked extensively on HPQC for testing, created defects, assigned priority, severity and aligned it to support team
• In HPQC prepared test scripts for various enhancements carried out and provided training to end users

Environment: SAP ECC 6.0, SD (Master Data, Sales, Pricing Procedures, Condition Types, Condition Tables, and Orders) and IDocs.

Confidential

SAP Sr. SD Consultant

Responsibilities:

• Joined the SAP team in Realization phase of SAP SD implementation using ASAP Methodology. Evaluated business processes that are current and made suggestions for improvement. Worked on various SAP SD tasks; customer account group, Data strategy, Data cleansing, Configuration, Number range, Copy control, Testing strategy and plan, End user training and HPQC.
• Mattress Recycling Legislation Effective 2015 in CT - Worked extensively on the changes required as per the new regulations on Mattress and Foundations in the state of CT.
• Worked on Unscheduled ZRE report currently running in Simplement resolved existing issues by changing the Business process.
• Worked on creating and designing a new Manifest report, with Loading, Service & Delivery fields with output to PDF or Excel formats.
• Worked on Manual conditions at Header level not to be entered more than once. They being the Manual Header conditions we do not have control over them to restrict from being applied only once.
• Worked on selective referencing ZRE with other Order types like ZOR, ZRAC, and ZWEB.
• Worked on issues like making changes to the Orders in GUI instead of Portal, Convinced Business and IT Department to restrict access in GUI to make any further changes to an existing Order.
• Worked on Complex pricing routines and procedures in Order to Cash process such as Home Delivery, Commissions, Insurance and Special Orders.
• Performed Performance Tuning & Analysis using ABAP/4 Runtime Analysis Tool and SQL trace for query optimization to improve overall performance of several programs.
• Customized Bill of material (Sales set) pricing and impact of Commissions on multiple sales associates.
• Worked on Sales Portal to create, Change or View order developed on web Dynpro Technology.
• Worked on Delivery Interfacing, which includes Third Parties with Road Net and Red Prairie.
• Experience with Payment interfaces for Credit card approvals with PPS (Princeton payment Systems)
• Worked on Customer Interaction Centre, which is used by Customer Care to address customer issues
• Involved in BW optimization project and helped on more than 30 reports and many in-House projects.
• Involved in Designing / Configuring Vistex solutions such as Bill Backs, Chargeback, Sales Rebates, Purchasing Rebates, Royalties and Sales commission.
• Worked on ATP (Available To Promise) was successfully tested resolved issues in given SLA.
• Self-managed position by proactively understanding BDF business processes & requirements with BPPs, interacting with process teams, participating in integration testing.
• Conduct Analysis documents walk-through session with Business SME, Project Manager, developers, Test Lead to ensure understanding of requirements & functional specification preparation to complete and guide the technical team.
• Worked on making changes to the Sales Receipt making changes as business requirement.
• Worked on issues concerning Price Protection Orders, Even Exchanges Orders, and Acceptance Now Orders.
• Worked on Production issues and proactively closed the tickets within the SLA using Sys-Aid tool to log any new tickets, modifying the existing and closing the tickets.

Environment: SAP Retail ECC 6.0, SD (Master Data, Sales, Pricing Procedures, Condition Types, Condition Tables, and Orders) .

Confidential, Dallas TX

SAP SD Consultant

Responsibilities:

• Joined the SAP team in Realization phase of SAP SD implementation using ASAP Methodology. Evaluated business processes that are current and made suggestions for improvement. Worked on various SAP SD tasks; customer account group, Data strategy, Data cleansing, Configuration, Number range, Copy control, Testing strategy and plan, End user training and HPQC.
• Mattress Recycling Legislation Effective 2015 in CT - Worked extensively on the changes required as per the new regulations on Mattress and Foundations in the state of CT.
• Worked on Unscheduled ZRE report currently running in Simplement resolved existing issues by changing the Business process.
• Worked on creating and designing a new Manifest report, with Loading, Service & Delivery fields with output to PDF or Excel formats.
• Worked on Manual conditions at Header level not to be entered more than once. They being the Manual Header conditions we do not have control over them to restrict from being applied only once.
• Worked on selective referencing ZRE with other Order types like ZOR, ZRAC, and ZWEB.
• Worked on issues like making changes to the Orders in GUI instead of Portal, Convinced Business and IT Department to restrict access in GUI to make any further changes to an existing Order.
• Worked on Complex pricing routines and procedures in Order to Cash process such as Home Delivery, Commissions, Insurance and Special Orders.
• Performed Performance Tuning & Analysis using ABAP/4 Runtime Analysis Tool and SQL trace for query optimization to improve overall performance of several programs.
• Customized Bill of material (Sales set) pricing and impact of Commissions on multiple sales associates.
• Worked on Sales Portal to create, Change or View order developed on web Dynpro Technology.
• Worked on Delivery Interfacing, which includes Third Parties with Road Net and Red Prairie.
• Experience with Payment interfaces for Credit card approvals with PPS (Princeton payment Systems)
• Worked on Customer Interaction Centre, which is used by Customer Care to address customer issues
• Involved in BW optimization project and helped on more than 30 reports and many in-House projects.
• Involved in Designing / Configuring Vistex solutions such as Bill Backs, Chargeback, Sales Rebates, Purchasing Rebates, Royalties and Sales commission.
• Worked on ATP (Available To Promise) was successfully tested resolved issues in given SLA.
• Self-managed position by proactively understanding BDF business processes & requirements with BPPs, interacting with process teams, participating in integration testing.
• Conduct Analysis documents walk-through session with Business SME, Project Manager, developers, Test Lead to ensure understanding of requirements & functional specification preparation to complete and guide the technical team.
• Worked on making changes to the Sales Receipt making changes as business requirement.
• Worked on issues concerning Price Protection Orders, Even Exchanges Orders, and Acceptance Now Orders.
• Worked on Production issues and proactively closed the tickets within the SLA using Sys-Aid tool to log any new tickets, modifying the existing and closing the tickets.

Environment: SAP ECC 6.0, S, MS Visio, EDI and IDocs.

Confidential

Support & Development & SAP SD Functional Consultant

Responsibilities:

• Resolving the day to day problems of users, customer satisfaction as a top priority.
• Analyze the issues, searching for the root causes & solve the issues.
• Interaction with the client for process clarification.
• Worked on issues relating to Sales Order processing, delivery, billing, Item Categories, Schedule Lines, Copying Control, Number Ranges, Account determination & Availability check.
• Support activities include new configuration & modification of existing configuration as per the requirement.
• Handling day-to-day issues of the user and resolve the problem on the basis of SLA.
• Interacted with Basis team for getting authorization and Transport request.
• Interacting with end users through Net meetings/phones/mails for resolving the tickets based on severity levels.
• Monitoring Sales and distribution & CRM reports on weekly basis required by client.
• Providing Training for end users on SAP functionalities and navigation through screens.
• Uploaded the Master Data using LSMW.
• Coordinated with client management and Key users for resolution of problems.
• Coordinated with the technical team for customized developments.
• Resolving the issues and maintaining the documentation for further supporters.
• Involved in Batch job Issues.
• Provide guidance to the user to solve user generated errors.
• Participated on weekly status meeting with management.
• Worked on Order management, Consignment process and Third party processes.
• Configured credit, Invoice correction request and debit memo processes.
• Communicating with team leadership regarding status and impact of issues
• Worked on SD issues relating to pricing, document types, copy control & intercompany sale.
• Involved in Credit management, output determination issues.

Confidential

Testing Project & SAP SD Testing Consultant

Responsibilities:

• Execute the tests according to the sequence of steps in the test scripts.
• Prepared Automation frame work for Variant Configuration module which aspects large Input test data and captures application generated output.
• Prepared reusable Input Test data spread sheet for Sales Order and Characteristic Value Assignments for each Line item (material).
• Output data is captured for Sales Order, BOM, Routing Steps and Pricing condition types of each material for Business team use.
• Descriptive Programming is used to capture BOM, Routing Steps and Pricing output.
• Using HP-ALM for Manual and Automated Test case execution.
• Validate and verify the test result against the expected results.
• Prepare, execute and complete required test phases.
• Test execution, monitoring, control test execution.
• Review of validation comments on the executed test cases.
• Review all the test cases created by team members.
• Validation of automation scripts.

Confidential

Senior Claims Associate

Responsibilities:

• Processing claims submitted by US customers by reviewing, researching, investigating, negotiating, and adjusting.
• Analyze and identify trends and provide reports as necessary.
• Consistently met established productivity, schedule adherence, and quality standards.
• Mentoring and Guidance: Providing assistance to individuals with questions that arise regarding procedures, and processes.
• Audit and Control: Providing Quality Assurance for identified functions as designated for the timeframe of the assignment, and provided appropriate feedback based on the work completed.
• Preparing External audit reports, Inventory reports, and Team metric reports and preparing MOM report & SPARKS related to process updates.
• Conducting Refreshers & Error review sessions to ensure team follow all the process updates and all will be on same page and Handling around 25 work types of provider Data Management (PDM).
• Responsible as a Quality Auditor for both internal and onshore teams and Meeting the client SLA’s in Production and Quality and Handling onshore and offshore queries/escalations