SUMMARY:

• I am an accomplished, solution oriented IT consultant position who values software quality and innovation. Significant QA management and process experience with an emphasis on test methodology, test automation and API - level testing.
• Experience working on multiple SAP implementation and global roll-out projects, for Fortune 500 companies in the US
• Experience in project management methodology and in leading SAP projects using industry standards and organization best practices and have managed complete project life cycle with all phases of an SAP implementation including project preparation, requirements gathering and analysis, Business Blueprint, realization/configuration, Business Process E2E Testing, Go-Live, post-production support, end-user documentation and .
• Experience in Preparation of Test Strategy, Master Test Plan, Test Analysis and Design, Test Effort Estimate, Test Schedule Estimate, Test Cost Estimate, Resource Management, Risk-Based Testing Process, Test Traceability Matrix, Requirement Gap Analysis Report, Defect Root Cause Analysis Report, Defect Management, Defect Life Cycle, Defect Reporting, Defect Tracking Tools, Defect Discovery Process, Defect Resolution Process, Defect Matrices, Test Environment Setup, Test Script Development, Test Script Execution, Execution Status Report, Test Process Monitoring and Controls, Test Result Documentation, Evaluating exit criteria and reporting.
• Proven experience in implementing best practices in projects within testing discipline
• Experience large test teams of 30 plus testing resources while coordinating Offshore Near Shore and vendor resources to achieve testing goals within time and budget

TECHNICAL SKILLS:

GUI testing tools: Rational Robot, Segue Silk, Mercury’s Quick Test Pro, and Microsoft Test.

Performance tools: Segue Silk, Radview’s Webload, Mercury’s LoadRunner, JMeter

Defect tracking tools: PVCS Tracker, TestTrack, Lotus Notes, BugTracker, Mercury’s Quality Center

Other Technologies: C#, Java, XML, C/C++, Windows SDK, VB, VBScript, SQL, HTML and working knowledge of JavaScript. Java (JDK, Swing and server side development)., BEAWeblogic application server. IE Browser technology and working knowledge of COM and ActiveX.

PROFESSIONAL EXPERIENCE:

Confidential - Philadelphia, PA

SAP Test Manager

Responsibilities:

• Tested the solution for functional, performance, reliability, stability to ensure compatibility with other legacy and / or external systems
• Review functional and technical documentation to build unit and end-to-end test scenarios
• Map test cases to project requirements and build traceability matrix for test coverage
• Create test plan and obtain test plan sign off from key project stakeholders
• Oversee and record Unit test case design and execution
• Document and triage defects recorded during Integration and UAT test phases
• Creation of test cases and design Test Plan in Test plan module of Quality Center
• Upload and manage requirements and/or User stories within Quality Center
• Administer HP ALM best practices and functionality
• Supervise nearshore testing team schedule and responsibilities
• Design and implement test plan within Quality Center test plan module
• Manage test execution schedule and identify and maintain test data in the test environment
• Define defect management process and workflow within Quality Center.
• Manage UAT across numerous business locations with business Super Users

Confidential

SAP Consultant

Responsibilities:

• Managing quality and testing related process execution for enterprise level, business critical applications that span across SAP modules and have due legacy penetration
• Oversee the Quality governance model and Quality team’s role at various check points
• Coaching and advising project teams about quality related best practices and tools
• Manage quality and performing verification and validation tasks across sub-projects and across tightly integrated legacy applications and SAP business processes; and quality assurance of new and modified systems
• Communicating and managing tasks for onshore/offshore testing teams
• Verification and conformance to user requirements as well as established guidelines
• Communicating and coordinating results with impacted departments and providing statistical analysis of results
• Manage daily defect Triage meetings
• Ensuring adherence to performance criteria for impacted business applications
• Generally, the project is a complete implementation of HANA, SAP mobility, CRM, ECC from as existing legacy system running on AS400 framework

Confidential - San Diego, CA

SAP Test Manager/Consultant

Responsibilities:

• Overall management of the testing process from requirements definition stage, test definition and test case development, test execution and status reports, defect triage and defect resolution to Go-Live.
• Create test strategy for SAP service pack upgrade
• Performed impact analysis to determine testing scope
• Worked with 3rd party vendor to instrument code base and determine impacted
• RICE objects, transactions and Z programs
• Create test plan and obtain test plan sign off from key project stakeholders
• Train 35 internal and contract employees in test case design, defect entry and automated testing best practices
• Oversee and record Unit test case design and execution
• Document and triage defects recorded during Unit Test phase
• Creation of test cases and design Test Plan in Test plan module of Quality Center
• Oversee and review of project requirements and user stories
• Upload and manage requirements and/or User stories within Quality Center
• Train project team on Quality Center best practices and functionality
• Develop test cases and map test cases to requirements within a test coverage matrix to validate traceability
• Supervise offshore testing team schedule and responsibilities test case development
• Design and implement test plan within Quality Center test plan module
• Manage test execution schedule and identify and maintain test data in the test environment
• Identify test case candidates for Automation and develop Automation strategy
• Define defect management process and workflow within Quality Center.
• Design and implement performance test strategy for SAP portal application
• Provide Project direction to client team based on SAP best practices
• Creation of Custom Test status reports utilizing Quality Center’s OTA architecture
• Installation, Configuration and for SAP TAO test tool and Automation of key business processes
• Define and Design Performance Test Strategy for SDGE MyAccount application, a web application which provides SDGE customers with access to online billing, energy saving options, etc.
• Built performance tests to test web application migration to WebCenter from WebLogic portal utilizing JMeter performance tool
• Consult and strategize with Development team to identify and chart performance metrics
• Advise Project Management team on performance test schedule and resources

SAP Test Manager / Coordinator

Responsibilities:

• Provide test management oversight as a key member of the SAP project leadership team.
• Provide direction on test activities across the project and manage scope changes impacting testing.
• Provides test leadership, works and communicates effectively with a diverse project team represented from different functional, technical, and business groups
• Provide test leadership across the project to a diverse project team comprised from functional, technical, and business groups
• Contribute to overall project plans including resource planning process. Engage in defining and delivering the appropriate level of test approaches and strategies.
• Facilitate test meetings with business users and other team members to present test methodology and clarify expectations, including user input into the overall test planning process.
• Provide input into testing activities to occur in each test phase and environment. Manages and monitors test acceptance criteria between test phases.
• Facilitate and implement appropriate test processes and methods for the project to be used going forward particularly for sustainment teams.
• Establish test milestones, timelines and goals, and track metrics and results. Summarize and report test results for project leadership. Oversee documentation and consolidation of test results.
• Manage activities related to project test planning and execution including facilitation of test planning/execution and defect triage meetings.
• Facilitate creation of test plans from existing technical and functional design documents, and from other informational sources as available and appropriate.
• Consolidate test scripts and other input from team members into detailed test plans, ensuring test scripts/scenarios map to requirements and business process as appropriate.
• Manage testing risks and issues providing oversight and escalation to project management and leadership as appropriate.
• Coordinate and of testing approaches, strategies, methods, practices, processes and tools.
• Facilitate coordination of test activities with third party vendors.
• Coordinate quality review and approval of test case/scenarios designs, test script development and executions.

Confidential

Senior Test Program Manager

Responsibilities:

• Define strategy and roadmap of testing ACG FACTS Project by providing:
• Clear direction on overall testing activities based on SAP’s testing methodology
• Leadership, oversight and direction to the ACG Testing Manager to help ensure their success
• Documentation of the test strategy and the Integration Test Plan
• Identify project milestones as they relate to testing activities
• Ensure that test team deliverables are of sufficient quality
• Provide Knowledge Transfer on SAP’s Quality Center tools
• Work with ACG Business/IT personnel to understand business drivers
• Manage test engagement risk
• Manage testing project economics including planning and budgeting
• Define deliverable content
• Obtain approval of proposed testing solutions from ACG program management, ACG Testing Manager and SAP program management
• Oversee the defect management process
• Practice Development & Eminence: development of testing solutions and methodologies, development of "thought leadership"
• Develop, own, and gain appropriate approvals for a change control processes to maintain a valid test environment
• Develop, own and gain appropriate approvals for a defect management process
• Identifies the appropriate testing performance metrics to track progress and failures of the testing effort

Confidential

Senior SAP Consultant

Responsibilities:

• Provide technical assistance on SAP and HP test tools to team members
• Assist in Sales calls to prospective calls to customers
• Identify project milestones as they relate to testing activities
• Ensure that test team deliverables are of sufficient quality
• Provide Knowledge Transfer on SAP’s Quality Center tools
• Work with company personnel to understand business drivers
• Engagement Management:
• Manage test engagement risk
• Manage testing project economics including planning and budgeting
• Define deliverable content for projects

Confidential

SAP Test Program Manager

Responsibilities:

• Define strategy and roadmap of testing ACG FACTS Project by providing:
• Clear direction on overall testing activities based on SAP’s testing methodology
• Leadership, oversight and direction to the ACG Testing Manager to help ensure their success
• Documentation of the test strategy and the Integration Test Plan
• Identify project milestones as they relate to testing activities
• Ensure that test team deliverables are of sufficient quality
• Provide Knowledge Transfer on SAP’s Quality Center tools
• Work with ACG Business/IT personnel to understand business drivers
• Manage test engagement risk
• Manage testing project economics including planning and budgeting
• Define deliverable content
• Obtain approval of proposed testing solutions from ACG program management, ACG Testing Manager and SAP program management
• Oversee the defect management process
• Practice Development & Eminence: development of testing solutions and methodologies, development of "thought leadership"
• Develop, own, and gain appropriate approvals for a change control processes to maintain a valid test environment
• Develop, own and gain appropriate approvals for a defect management process
• Identifies the appropriate testing performance metrics to track progress and failures of the testing effort

Confidential, Minneapolis, MN

Principal Technical Consultant

Responsibilities:

• Quality Center
• Solution Manager Adapter (Quality Center - Solution Manager)
• SAP Test Optimization and Acceleration
• Build comprehensive library of re-usable automated test components and actions using HP Quality Center suite within BPT module and SAP TAO
• Collaborate with SQA team and business SMEs to develop standard automated regression test set that exercises core business processes
• Consulted with business subject matter experts to identify and define business processes that served as Automation candidates.
• Served as technical mentor to customer QA team on the proper use of Quality Center and Business Process Testing implementation
• Provide to customer on installation and configuration of Quality Center, Quick Test Pro and SAP TAO.
• Assist clients in developing strategies for automation and functional validation tests.

Confidential, San Jose, California

Principal Technical Consultant

Responsibilities:

• Led onsite project delivery teams at BCBSNC, Lockheed Martin, Northrop Grumman, IMS health
• Provided and organized product demonstrations of Business Process Testing
• Served as Pre-Sales expert technical resource for the internal Sales organization.
• Demonstrated and contributed to the design and updates for SAP’s’TAO product
• Worked closely with SAP Testing Services and client partners to develop technical POC’s for key SAP clients
• Develop automation scripts and VBScript libraries to test Siebel and SAP implementations using Business Process Testing components in conjunction with Mercury’s Quality Center and Quick Test Pro.
• Develop custom SAP business components using Mercury’s BPT module
• Install and configure Mercury’s Quality Center and QTP
• On site manager for client engagements. Provide mentoring and leadership to junior test engineers
• Assist clients in developing strategies for automation and functional validation tests.
• Provide and leadership on major client engagements

Confidential

Consulting QA Engineer

Responsibilities:

• Setup and configure complex system used to issue ID/licenses in the state of Florida.
• Test functionality of client/server subsystem. Client - Windows Server 2003 Server - Solaris.
• Develop performance tests to measure throughput of client/server upload subsystem from Windows client to UNIX Solaris server.
• Develop test for integration of all subsystems including data access and validation.
• Worked closely at customer site in Florida to refine software functionality
• Serve as mentor and resource to junior members of the team.
• Serve as technical liaison between customer and development.

Confidential

Consulting QA Engineer

Responsibilities:

• Authored test plans and documentation for a SQL security database that works in conjunction with Active Directory. Performed C# API level testing of a LDAP security database built in Microsoft ADAM/Active Directory.
• Authored xml based automation scripts of testing a WebServices application built on Windows2000 server.
• Authored automation solution for testing proprietary API database layer constructed over an Oracle database

Confidential

Consulting QA Engineer

Responsibilities:

• Performed C++ API level testing of a financial analysis library running on MS Windows 9x/ME/NT/2000/XP.
• Authored test plan for a multi-window desktop GUI front-end that utilizes the library.

Confidential

Software/QA Engineer

Responsibilities:

• Developed components to allow integration with customer products. This includes database components, servlets, and JSP in conjunction with BEA Weblogic application server.
• Developed test scenarios to verify system fault tolerance of distributed components of Revenio Dialog, an enterprise marketing automation system running on Solaris and MS Windows NT.
• Implemented numerous unit tests for components such as a caching mechanism for statistical information, several servlets providing web access to the Revenio engine, and various database access objects.
• Researched and developed an obfuscation strategy to protect the product from reverse engineering.

Confidential

Principal QA Engineer

Responsibilities:

• Performed extensive testing of Radview's primary product, WebLOAD, a tool that tests the functionality and performance of websites that experience heavy traffic. WebLOAD competes with products such as Segue Silk and Mercury LoadRunner.
• Developed test plans and documentation for the QA group. Coordinated local QA activities with a QA team in Israel.
• Wrote API level tests for all COM and ActiveX interfaces to verify that all JavaScript types could be passed and retrieved from the Javascript client without memory or resource losses.
• Oversaw automated testing for new features of the product while coordinating release schedule.
• Developed DCOM objects in C++ to validate support for dual interface COM objects.
• Analyzed server performance metrics and reliability.

Confidential

Senior QA Consultant

Responsibilities:

• Coordinated and managed all testing processes. Participated in hiring of QA staff, scheduling, and defining release criteria.
• Created test plans to document the scope of the testing effort within the product release cycle (test coverage, degree of automated vs. manual testing).
• Tested the online service from the application for performance, image integrity and security.
• Wrote API level tests in Visual Basic to exercise all COM/ActiveX interfaces.

Confidential

Principal QA Engineer

Responsibilities:

• Performed testing of firmware, software and hardware releases of point-of-sale and gaming industry touch screen products.
• Tested touch screen drivers for MS Windows 3.1/95, OS/2 and Macintosh operating systems.
• Designed and implemented company bug-tracking system utilizing PVCS Tracker 4.0

Confidential

QA Engineer

Responsibilities:

• Performed testing on all versions of firmware, software and hardware releases for products used in the trucking industry

Confidential

QA Engineer

Responsibilities:

• Tested a cross-platform (MS Windows/Macintosh) online client with a large variety of modems to ensure compatibility and expose potential hardware issues.
• Worked extensively with performance issues related to exchange of data from server to client. This entailed exercising many areas of product functionality to expose subtle performance problems in executing particular sequences of tasks using MS Test scripts.