PROFESSIONAL SUMMARY:

• Over 7 years of strong technical experience in the IT field, out of which 5+ yrs in SAP Basis Administration.
• 24X7 Production Support.
• Daily Health Check and System log analysis.
• Proficient in SAP R/3 (4.5B, 4.6B, 4.6C, 4.7) & ECC 6.0.
• Completed SMI410 course training.
• Proficient in solution manager 4.0.
• Proficient in SAP NetWeaver, SAP BW 3.5, update support packs, add - ons and kernel upgrade. Involved with creation of source system with setting up RFC between the systems.
• SAP NetWeaver EPP6.0 Configured Portal Platform for User Management with User Mappings and establishing single sign on using SAP Logon Ticket.
• Proficient in Upgrades, Database Administration, Performance Tuning, Kernel Upgrade, User Administration, Spool Administration, Client Administration and having excellent troubleshooting skills.
• Troubleshooting system problems by analyzing system log, ABAP dumps.
• Monitored updates Analysis, and locks entries using SM12 and SM13.
• Batch/Background using SM37, job scheduling via SM36. Administered upkeep Batch Record.
• Performed a tuning of SAP servers by using some Tcodes such as SM50, SM12, DB01, ST03, ST22, SM21, and DB02 and some other related codes and procedures if needed.
• Proficient in Transport Management System (TMS) - Complete setup of Correction & Transport System (CTS) using STMS. Creating Transports using workbench organizer, Transport Organizer, importing TPs through STMS, creation of transport routes and monitored TPs, troubleshooting TP import problems.
• Proficient in Client Administration - Client Creation, Client copy, Client export, Remote Client Copy, Client Deletion, & Assigning Logical System to client.
• Proficient in Performance Tuning - Performed a Tuning at R/3 System level, Database level and OS-level.
• Effectively monitor system performance via Tune Summary at SAP Level, OS Level and Database level.
• Proficient in Database Management - Backup, Restoration using BRTOOLs, Table space administration, managed data dictionary objects.
• Proficient in Database Reorganization, Database refresh and Kernel Upgrade.
• Proficient in Spool Administration - Spool administration on NT level.
• Proficient in applying OSS notes, support packages, upgrading kernels.
• Documentation, Communication and Problem solving skills.

TECHNICAL SKILLS

• PC/Printer hardware components and network devices (routers
• switches)
• Windows 95/98/00/XP
• Workstation/Server 4.0/2k/2k3
• UNIX Solaris
• AIX
• Hp-UX
• Oracle 8i
• 9i
• SAP R/3 4
• 6 and 4.7
• BW 3.x
• SAPdba
• BRtools
• Crown jobs
• Novell
• SQL Server
• TCP/IP
• DNS
• DHCP
• Terminal Services
• Familiarity with SQL
• HTML and JavaScript.

PROFESSIONAL EXPERIENCE:

Confidential - Stratham, NH

SAP Basis Consultant

Responsibilities:

• Daily reporting of Preventive Maintenance checklist of systems & 24/7 Production Support.
• SAP BW 3.5, update support packs, add-ons and kernel upgrade. Involved with creation of source system with setting up RFC between the system,
• Completed successful support pack upgrades, kernel upgrades of R/3 4.7 and performed post-upgrade tasks.
• Configured Portal Platform for User Management with User Mappings and establishing single sign on using SAP Logon Ticket.
• Worked on solution manager 4.0.
• Managed TMS such as setting up TMS, Setting up Domain Controller with members, importing TPs from development to production, Quality, Acceptance and to other systems as per requirement of user.
• Defined STMS and handling transport requests.
• Developed a Backup strategy involving daily online backups and weekly offline backups use tools such BRTOOLS.
• Client Administration such as Creating Clients, Client copy (Local and Remote), deleting clients, Assigning logical systems to clients.
• Analyzed system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.
• Performed transaction tuning on SAP system, database and operating system to insure the best possible response times for the end-users of the SAP system.
• Performed table space administration by altering table spaces and adding data files as per system requirements.
• Created and Managed RFC connection between Development and QA servers.
• Performed administrative tasks including performed a tuning at SAP layer, DB and OS to optimize the performance.
• Monitored system at O/S level disk space management.
• Performed a Tuning of SAP server by using Tcodes (SM50, SM12, DB01, ST03, ST22, SM21, and DB02) and other related codes or procedures if needed.

Environment: SAP R/3 4.7(Enterprise Edition) with Unicode, SAP ECC 6.0, Oracle8i (currently upgraded to 9i), and Microsoft Windows. UNIX, Installed portal using j2ee platform.

Confidential, New York, NY

SAP Basis Administrator

Responsibilities:

• 24X7 Production Support.
• Administered 3-layer SAP architecture with Development, Quality and Production servers.
• BW Administration: created source systems, mapped systems, maintained RFCs.
• Responsible for user administration of SAP R/3 System such as creation of users, managed users, creation of roles, creation of profiles and troubleshooting end-user logon problems.
• Applied Support Packages (BASIS, BW, ABAP and APPL) via SPAM.
• Configured Operation Modes, Managed Instance Profile, managed Logon Groups for load balancing.
• Analysed System errors, Check system & backup logs daily, ABAP Dumps, Lock and update entries.
• Managed TMS like setting up TMS, Including systems to domains, importing TPs from development to production, Quality, Acceptance and to some other systems as per requirement of user.
• In charge of Client Administration such as Creating Clients, Client Copy (Local and Remote), deleting clients and assigning logical systems to clients.
• Performed a transaction tuning on SAP system, database and operating system to insure the best possible response times for the end-users of the SAP system.
• Monitored SAP systems using CCMS.
• Database Backup/Recovery, Monitored, and troubleshooting Backup problems by investigating the cause such media failure or system failure or due to some other reasons.
• Responsible for Spool Administration such as configuring printers and trouble-shooting spool request, deleting old spool jobs.
• Performed a Tuning on SAP servers by using some t-codes like SM50, SM12, DB01, ST03, ST22, SM21, DB02 and other related codes or procedures if needed.
• Unix AIX OS Platform

Environment: SAP R/3 4.6 with Unicode, BW 3.x, EPP 6.0, Oracle8i, Unix AIX, Windows and MS Word for documentation

Confidential - Oakland, CA

SAP Basis Consultant

Responsibilities:

• 24X7 Production Support.
• Daily System Reporting for SAP R/3 and BW systems and Creation of daily checklist for monitored the overall system activities.
• Major involvement with the Production team in their day-to-day functioning.
• Applied Support Packages (BASIS, HR, ABAP and APPL).
• Performed a tuning, memory management and parameter changes of the SAP system with CCMS reports.
• Maintained the background jobs, Printer configured and deleting old spool requests.
• Monitored at O/S level for free system space and deleting core dumps.
• Responsible for looking after lock entries, dump analysis, batch input monitored, System logs and work process overview.
• Performed table space administration by altering table spaces by adding data files.
• Monitored the production system using CCMS.
• Defined Backup & Recovery Strategy and Monitored system.
• Analyzed System errors, Check system & backup logs daily, ABAP Dumps, Lock and update entries.
• Defined and monitor Background Job processing.
• User and Client administration, created clients as per business requirements.
• Database Monitored for Space utilization & performed using DB02.
• Checked on daily basis for updates and performed tuning techniques.

Environment: SAP 4.6, Oracle 8i and UNIX Sun Solaris

Confidential - Canton, MA

Network Administrator/Trainer

Responsibilities:

• Managed, Scheduled and maintained an IT department as per business requirements.
• Teach staff in MS Office, Internal company programs and tools.
• Performed a layout and installed of new computer systems and modifications of existing workstations and Windows 2000 Server.
• Setup new classrooms w/ NT workstations and perform rj-45 wiring.
• Maintained a LAN, which consisted of around 350 nodes Running Sun Solaris, Linux, and windows machines.
• Applied critical MS patches and updates on Operating Systems and various MS Applications on workstations across the network.
• Configured network printers, routers and switches throughout the facility.
• Installed, configured and supported Windows NT Workstation/NT Server 4.0, Windows 95, Windows 98 and Linux, Sun Solaris.
• Troubleshot and upgraded hardware related issues on computer systems and network printers.
• Configured routers and switches across the network.
• Upgraded PC operating systems to Windows 2000.
• Installed MS Office applications on workstations and provided end user support with Word, Excel and Outlook via phone.