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Associate Manager Resume

SUMMARY

  • Over 16 years of experience with 9 plus years of extensive experience as SAP SD Consultant with expertise in SAP Sales and Distribution Module, Logistics Execution, Transportation module, Warranty module and its integration with MM, WM and FI/CO.
  • Experience covers the spectrum of SAP Project activities ranging from blueprinting, solutions mapping, configuration, implementation, business scenario testing, integration testing, end - user Training, and Production Support.
  • Worked extensively in Automotive, Life Sciences and Chemical manufacturing vertical industries. Possess good knowledge of compliance adherence in validated environments esp. in areas of process management and documentation compliance.
  • SD Expertise includes configuration in sales and distribution, logistics execution, transportation, shipping, pricing, output determination, account receivables along with the integration with Procure to Pay, FI and MM, Knowledge on user exits/ BADI at the order, delivery, shipment, transportation and invoice.
  • Worked with BW team on all interfaces between SAP and BW in validating and analyzing issues in BW reports.
  • Worked on Intrastat and extrastat configurations
  • Experienced with integration technologies in EDI, IDOC
  • Worked on projects involving XI / PI interface.
  • Well versed with Onshore and Offshore Development and Support Management.
  • Designed and implemented end to end business flows like:
  • Third party sample testing process with integration of SAP QM module
  • Complaint related return and rework sale
  • Customer request for product change
  • Cost recovery debit and credit
  • Configure intercompany stock transfer orders (STO) for in house & third party products
  • Warranty Claim processing with and without prior warranty approval
  • Recall claim processing
  • Free service and good will claim processes
  • Extended warranty claim processing

TECHNICAL SKILLS

SAP: SAP Sales & Distribution, Inventory Management, Warehouse management, SAP Customer Service, SAP IS - AUTO

ERP: SAP ECC 6.0 / 5.0 4.6B, 4.6C, 4.7

CRM tools: SAP Customer Service, Warranty Management

Middleware: XI / PI

Legacy Systems Migration: LSMW, Flat files

Databases: MS Access

Operating Systems: Windows 95/98, XP, Windows NT/2K

Scheduling tools: TIVOLI for batch job scheduling, Maestro, AUTOSYS jobs.

Testing Tools: Mercury, HPQC

Documentation: SAP Solution Manager, Remedy

PROFESSIONAL EXPERIENCE

Confidential

ASSOCIATE MANAGER

Responsibilities:

  • Work on change request, enhancement, support incidents in the areas of Sales and Distribution Module, Logistics Execution, Transportation module, and its integration with MM, WM and FI/CO.
  • Manage delivery performance of Offshore team in India
  • Identify, analyze, mitigate and proactively respond to the project and support related issues
  • Worked on more than 50 change requests in the past two years, related to Pricing, ATP, enhancements in Sales order, delivery, Shipment, Packaging, building interface with BDP, Transplace, etc,
  • Developed complex reports related to Order fulfillment, reliability and flexibility.
  • Utilize teammates to resolve project related issues.
  • Manage the transition of tasks to realize the Plan/Build/Run/Support Project
  • Sustain an environment that facilitates high performance and motivates individuals to work collaboratively as a team to achieve project/team goals to realize value for a customer.
  • Develop individuals to achieve high performing teams
  • Worked on change requests related to SD Pricing, Reports, Elemica Interfaces, enhancements and print outputs.
  • Ensure no failure of Idocs in SAP, PI, GSX, Transplace, or Elemica.
  • Ensure all batch jobs related order creation, delivery creation or invoice creation are processed successfully.
  • Requirement gathering from business users in case of enhancement, change request and new requirements.
  • Writing functions specifications and explain the developers about the required changes.
  • Unit testing the new development.
  • User training about the new changes
  • Assisting users in performing UAT.
  • Ensure correct movement of transports from Development to quality and production environment.

Confidential

SAP implementation

Responsibilities:

  • Implementation of consignment Fillup, Consignment Issue, consignment Issue free of Charge and Consignment pickup processes
  • Enhancement for checking batch, minimum order quantity, tax calculation and storage locations
  • Created SQ01 query for getting reports using MSKU - special stock with customer
  • Used the PI interface to convert Purchase order into sales order.
  • Intrastat dispatch and intrastate receipt configuration
  • Customized reports for intrastate declaration reports.
  • Create new GL accounts for account determinations
  • Testing in development and quality environments
  • Recording tests in HPQC
  • Writing Business process documents, Configuration reference documents
  • Plan for cutover activities
  • BTRT session for the support team

Confidential

SAP implementation

Responsibilities:

  • Design of solution map and business process documents (BPD) to new project for Order to Cash process.
  • Configure intercompany & third party contract manufacturing sales orders, Sample Testing orders, Customer complaint with Return & Rework, Customer Requested Product Changes, Debits and credits and service Orders.
  • Configure intercompany stock transfer orders (STO) for in house & third party products (1066 & 1099 process).
  • Setup new product master data and vendor data for new product enablement.
  • Configure and set up new pricing master data for sales and purchasing to the new products.
  • Design of Quotation, RGA output, Commercial and Proforma Invoice output smartforms.
  • Writing UTS and SFT scripts for OTC functionality and execution of the same using HPQC testing tool.
  • Data file validation for Material and Customer master, pricing records upload and prepare for GoLive.

Confidential

SAP implementation

Responsibilities:

  • Configure SAP for Stock transport orders, Sales orders
  • Analysis, study and investigate business requirement
  • Prepared functional design / specification
  • Carried out UAT, regression test
  • Support UAT
  • Data migration
  • Go-live and post go-live support
  • Used SPEED tool and offshore development methodologies

Confidential

SAP implementation

Responsibilities:

  • Replace legacy system Contract Administration system(CAS), Charge Back system (CBS), Delphi system with New Revenue and Contract Management System ( MODEL N)
  • Analysis, study and investigate business requirement
  • Prepared functional specification and coordinating with ABAP team on Development and report generations
  • Carried out UAT, regression test
  • Support UAT
  • Data migration
  • Go-live and post go-live support

Confidential

SAP implementation

Responsibilities:

  • Implementation of warranty module
  • Analysis, study and investigate business requirement for Warranty and Sales and distribution process
  • Configure of various processes
  • Prepared functional design and specification
  • Carried out UAT, SFT
  • Go-live and post go-live support

Confidential

SAP implementation

Responsibilities:

  • Working on Minor Enhancement, Service requests and ITSR’s
  • Requirement gathering, Solution map, design, plan, Unit test, SIT and deployment.
  • Explain current functionality of GWM to the new roll out regions
  • Requirement gathering
  • Identifying the extra requirements
  • Preparing the functional specs
  • Interface mapping, Idocs segments mapping with XI interface
  • Define, build
  • Unit test
  • SIT
  • UAT Data loads

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