OBJECTIVE

Seeking Senior Executive Management Opportunities in Information Technology

KEY POINTS

• 19 Years Enterprise level Technology Implementation, Evaluation, Strategic Management Consulting, Global Support Initiatives
• 16 Years Wide-ranging Techno-Functional skills in: Technology strategy, Manufacturing, SCM, Operations, Integration Roadmap using
• Ascendent, ASAP, Agile, ITIL, Business Liaison Coordination Sales/marketing 16 Years Proven leadership skills in directing Global resources, broad communication skills with the ability to effectively communicate ERP strategies, FICO, MM, SD, HR, BI/BW SAP, Micro Strategy , value-engineering concepts implications 16 Years Executive management experience with capabilities of several concurrent projects strategic initiatives 15 Years Solid understanding of marketing and solution sales with Integration strategy/blueprint 15 Years Business systems transformation experience and providing directions to senior management executives 15 Years Global Testing, QA, Performance, Process re-engineering concepts with value-added scalability
• 16 Years On-Premise leadership, onshore/offshore modeling support 17 Years Rapid capability of building experience w/eleven full life cycle multiple concurrent global implementations
• 19 Years Automotive, Oil Gas, Utilities, Software/Hardware, Storage, Manufacturing, CPG, Entertainment, Aerospace, Technology, Mining, Financial, Energy Healthcare industry experience 15 Years Managed call center with global support with 250 average resources performed de-escalation support

QUALIFICATIONS SUMMARY

• Have proven experience in Design, Execution Process Re-Engineering of Business solutions, Call/Data Center Global support for over eighteen years, decade of ASP Solutions, Training De-escalation
• Possess nineteen years of multi-industry global experience, over ten years in manufacturing/operations and automotive, six years in oil and gas/utilities, three years in heath care/pharmaceuticals, over eight years of CPG
• Program Managed in matrix environment in strategic planning for senior executives complex business/technology initiatives
• Have background in implementation of FICO, MM, SD, PP, HR, Enterprise Portal, BI/BW, SCM, SEM, EBP, APO,
• e-Commerce, IDOC/ALE EDI interfaces, XML, HTML, Netweaver, xApps, Web Services, J2EE
• Bring in nineteen years in Global consulting engagement, Business development Integration/Solution strategy
• Managed larger teams in matrix environment that includes directors, senior mangers, analysts business technical super users
• Have over ten years of Senior Executive Management experience in information technology with critical deliverables
• Performed eleven t full SAP project implementations, dozen of partial/go live and multiple upgrades
• Built the first xApps in the healthcare industry, turned around several distressed projects including few BI engagements globally
• Involved in numerous solution sales initiatives BI/BW, Portal, xApps, B2B, CRM, SCM, SEM, MySAP.com, ASUG, TechEd, SAPHIRE, Portal, xApps, Financial package, solution sales/pre-sales

EXPERIENCE

Confidential

Senior Strategic Management Consultant/SAP Senior PM

• Supported strategic initiatives, consulting projects with Rush Trucking Company, Wells Fargo, IBC, Peterbuilt Atwood Oceanic
• Program managed, Implemented, , enhanced functionalities, supported resource managed for critical the BI projects for clients
• Coordinated Testing QA initiatives managing multiple programs with large onshore offshore resources ranging one eighty to three hundred in matrix environment. Successfully managed deliverables and milestones per the RFP without issues.
• Performed SAP Implementation Management, Strategic Consulting and Advisory functionalities
• Managed recruitment, reinforcement of Best Practices, FICO, MM, SD, HR, BI/BW, Portal, CRM Implementation Support
• Driven multiple team to achieve the goal with high performance and build COE Focused on new dimension technologies:mobile technology, solar energy, smart switch, low heat/high lumas energy products,
• Performed Call/Data Center Build, Support manage for Global Clients Partners

Confidential

IT Head/SAP Senior Program Manager

• Responsible for managing the Technology Alliance for Group of companies including Media, Airline, Engineering, Financial, CPG, MLM Resources enablement of ERP functionalities with internal partner organization interfaces
• Managed Executive expectation, Steering committee strategic decisions being Techno-Functional also managed over three hundred thirty resources in matrix environment consisting resources of technical, applications business background
• Program Managed Implementation, Testing, QA, Blueprint, Change Management in FICO, MM, SD, HR, CRM, BI, Portal Netweaver as well as third party interfaces on a regular basis in multi-national environment
• Manage five major Technology wings Application, HW/HD, Development, Consulting SWAT across the board and provide Analytics/Dashboard view to the C-Level Executives
• Supported projects like Brock, Amgen, Farouque Systems, Svaltech, Dole Spectra Energy
• Delivered budget forecasting, Divisional Operational Training, perform digital conversion of major activities
• Program Managed Technology Blueprint Strategy, Data Center build, Benchmark Development and the initiative of bringing the entire Organizational Infrastructure Application under Online System to Support 2.6 Million Global Business Users
• Performed resource allocation, reinforcement of the standardized corporate culture and administrative support
• Directly involved in transformation strategy, architecture, implementing process improvement initiatives
• Built and managed IT Call center support for high volume multi level marketing customers

Confidential

• Executive Director, Global ERP Outsourcing, Hosting Integration Strategy
• Provided Strategic support for ERP Alliance, sales engineers, technical architecture, professional services to drive detailed definition, documentation and delivery offerings for SAP/IIS technical solutions
• Program Managed Guidance all IIS/SAP Implementers, Recruitment build out process of our SAP technical expertise in FICO, MM, SD, HR, BI/BW, Netweaver in Pre Post Sales organizations.
• Responsible for IIS Safe Data Passage to mySAP Applications from Legacy Systems
• Managed global Test team with multiple projects including Data Center support as a program
• Lead the expansion of mySAP BW Footprint to Non-SAP data with IBM IIS
• Program Managed and provided direction for IBM IIS MDI Pathway to SII via ADM to SAP MDM

Confidential

SAP Project Manager

• Program Managed SAP implementation, Solutioning Support of Bottling Snack Food for PepsiCo Mid-East Africa
• Implemented Global templates, naming standards, processes for integration testing development, enforced standards for IBM offshore delivery in multi-geography shared services utilizing ITIL, ASAP Methodology
• Worked with Client management, Technology and Business team to derive a complete Solution, Milestones Deliverables
• Closely coordinated Testing, Integration, Harmonize integration between Different Regions, Developed Reporting Structure
• Managed Global Recruiting of High Profile SAP FICO, MM, BI/BW, Portal, SD, HR, Netweaver resources for the program
• Managed P L, Client Partner Relations, Vendor Management, Change Management, Transition Hypercare for PepsiCo.
• Implemented Bottling and Snack food solutions for Saudi Specific operation coordinated with GM KSA PepsiCo

Confidential

Global SAP Program Executive

• Trained during the visit to Hamburg, Germany with the PepsiCo COE for globalization and utilized the experience in Egypt
• Program Managed the Ground up project build, implementation of the Global templates, Processes for integration Testing Development, enforcement of standards for IBM Offshore/Near-shore Delivery in matrix multi-geography shared services
• Lead Testing initiative, Harmonized integration between different regions, develop reporting structure
• Program Managed recruiting high profile SAP resources, End-to-End SAP implementation Hypercare for PepsiCo Egypt.
• Directly Managed contractual Deliverables, Milestones, Project Tasks, Resources, PMO, P L, Partner Client Relations
• Program Managed full SAP Suite, new dimension products like SAP BI/BW, Portal, EBP, CRM, Solution Manager with Ascendant methodology. Implement Bottling and Snack food solutions for Specific operations for PepsiCo Egypt

Confidential

Global QA Delivery Project Executive

• Responsible for creating, standardizing and enforcing global QA plan for EMEA, ASPAC NA/LA
• Developed and introduced global templates, naming standards, processes for integration testing development, enforced standards for IBM offshore delivery in multi-geography shared services
• Managed QA and Testing for multiple regions where helping building as well as providing global template
• Provided business cases on automated, remote testing tools, configuration using newer technologies.
• Managed HR issue resolution, POST, change management, performance management activities
• Program Managed, streamlined solution architecture, screening of HR, FICO, SD, BI/BW, recruitment, resource validation, ISO/CMMI, ITIL, ASAP Methodology. Program managed in HR process enhancement, data validation transition

Confidential

Global Delivery Project Executive/PMO

• Program Managed Unilever Technology Streams: ARIBA Hosting Enhancement, SAP BI/BW, Change Management, RFS/POST, PMO,Change Request. Also, managed P2P, FICO, MM, SD activities related to Unilever for BI/BW requirement/issue resolution, P2P hub connectivity, MQ Series design issues, coordination with ARIBA team w/data requirements, manage client expectations keep them informed. SAP BI was a major implementation stream.
• Managed Solution architecture for BW connectivity for Poughkeepsie, Trumbull SAP Data , Raleigh ARIBA Development/QA Data Secaucus ARIBA Prod Data . Managed contractual deliverables, milestones, resolved outstanding issues/escalation
• Lead Testing, Complex Call Center Build and Support, configure switches to connect to Vertella Network for SAP BI/BW Data transfer, worked with NS, ITD, EBHS team to resolve the IP/VPN Policies, Infrastructure issues

Confidential

Cutover Transition Executive

• Built detailed Go-No-Go plan for the SAP BW cut-over in FICO, MM, SD, HR based on client requirement
• Formalized the critical sequence of steps for the Go-No-Go criteria by adding missing steps, categorized criteria by priority to match milestones, added processes, risk realization for QA/production redefined critical criteria
• Actively supported the team in better organize the execution process scenario, active planning with fail-safe criteria, better time management sequencing, revised steps and methods
• Provided the maximum value in achieving client requirements in a short time frame, within a very limited budget, in a very minimum level of knowledge transfer. Managed BW Go-No-Go for recovery from past loss time and project budgeting

Confidential

SME Senior Managing Executive

• Responsible for defining client requirement in the business process to be state on HCM, FICO, QM and MRO
• Guided the client in the SAP software integration strategy requirement analysis
• Helped planning to design the possible architecture, system build and future functionalities. Also, provided input on SAP BIW and Enterprise portal features along with the value added consulting
• Responsible for Customer IT blueprint scope to be, helped define strategy to develop benchmark
• Performed administrative support, program management logistics and helped in project planning
• Drive transformation strategy, architecture, implementing process improvement initiatives process

Confidential

Vice-President SAP Development, Project and Consulting

• Reported directly to the CEO of the company. Managed SAP/ERP Strategic Initiatives, Programs both internal external
• Program Managed IT initiatives, Project Directors, Onshore/Offshore Operations, Call Center Support, Client Strategies
• Managed Solution blueprint, business process improvement/re-engineering and ASP Hosting, BI/BW, FICO, MM, SD and HR
• Responsible for evaluating the emerging technologies, strategic alliance management, partnerships and business development
• Managed Consulting resources, partners, third party vendors, performance/success factors de-escalation initiatives

Confidential

Vice President ERP Integration Strategy Management Consultant

• Responsible for alliance input, software integration strategy with SAP, Oracle, PeopleSoft, JDE
• Designed the architecture, built and certified SAP Portal integration, SAP FICO, SD, HR, BI/BW integration and the first Composite Application xApps for SAP for Health Benefits Finance area for Analytics and Dashboard
• Responsible for Testing, IT blueprint, helped define strategy, developed long and short term benchmarks
• Performed Data/Call Center Support, Resource allocation, reinforcement of corporate and administrative support
• Program Managed the Transformation Strategy, Product Development, Architecture, Design, Testing, QA Implementation.
• Managed P L of 98 million USD where utilized outside consultant and internal global resources
• Defined performance/success factors and monitored strictly while helping the team achieve the goal.
• Build Center of Excellence, offshore/onshore competency, consulting partnership and call center support.
• Responsible for global implementation, development, support, call center setup and consulting

Confidential

SAP BW Global Program Manager

• Program Managed multiple Philips Healthcare distressed SAP BI/BW Project consisting 8 divisions resolving escalated BW issues, stabilized operations and development environments. Defined project requirements, coordinated resolution of BW issues, Architectures, landscapes, breached gap between SAP HR, SD, MM, FICO BI/BW. Performed the load, responsible for conversion, interface and basis issue resolution, team member issues and concerns regarding system architecture/design.
• Provided leadership among the executive team and took extra initiatives to add value to the clients using ASAP Methodologies
• Lead Testing initiatives where closely interacted the support team in US, Netherlands and India for two hundred global resources.
• Maintained project strategy and developed the resource distribution plan and BW architecture change.
• Program Managed directly Basis, Application, Development, Network, Legacy Systems, Interface, and QA Team. Also, responsible for hire/fire, performance, call center build support, training initiatives for the team.
• Managed average P L of 11 million per fiscal year. Also, managed borrowed consultants
• Interacted with BW BASIS, BW Customer Service, Manufacturing, MM, BW Finance for On-site, Near-shore Offshore.
• Helped design and develop the interfaces/conversions between SAP R/3/legacy systems

Confidential

Data Transformation PM

• Actively involved in the Strategic Planning Direction Setting for the short as well as the long term goals for the organization and set new diversified methodology to keep up with the emerging competition
• Program Managed the P/L performance from IT perspective, performed budgeting activities and variance analysis
• Managed P L of 10 million for the engagement. Also, managed consultants from different Business Units.
• Managed Business Development, Risk management, Intellectual capital, used ASAP Methodologies and tools
• Performed Resource allocation, Administrative support,QA, Recruitment Solution Strategy, Strategic Vendor Alliance
• Periodically evaluated emerging technologies and kept the employees updated to the par.
• Involved in Testing, QA, BI/BW Development, Enhancement Maintenance , FICO, MM, HR support in multiple key initiatives.
• Participates in the definition of project requirements, coordinate resolution of technical issues.
• Coordinated development commitments, solution sales, new business development and manage the implementation to meet the needs of the business in areas of critical importance to the clients. Also, performed client contract review and approval
• Managed the Credit/collections for the business operations, provided models of disaster/recovery plans to the clients
• Experienced in successfully structuring and leading complex technology negotiations for a wide variety of products and services including e-commerce, B2B, SAP/ERP, Middle ware sourcing/hosting etc.

Confidential

SAP Project Manager

• Helped in the Extraction, Application, Cleansing and Conversion team interfacing with SAP environment. Performed Data Transformation for SAP FICO, SD, PP, CRM, HR, MM, BI/BW Portal Interface for Delphi Automotive S I.
• Responsible for Master data conversion including interfaces to and from third party vendors, data conversion, custom reporting, user exits assist in project management tasks and the technical resources of the project during a full life cycle implementation.
• Managed directly Testing, Basis, Infrastructure, Application, Development, Network, Legacy Systems, Interface, and QA Managers. Managed performance, training, hire/fire, career path development and team utilization
• Responsible for average P L of 11 million per fiscal year. Also, managed borrowed consultants from different business units. Helped in building Call Center, provided support, training and production support by helping build the call center for the client. Demonstrated structured problem solving methods to raise the level of support.
• Involved in the integration testing, data swat team, user interface, system architecture, multipurpose production scenario, process documentation and user demonstration, directed and led group of programmers, functional and configuration team.

Confidential

Project Director

• Managed multiple Project Managers, guided in parallel implementation, helped define project requirements, coordinate resolution of technical issues, responsible for conversion, interface and basis issue resolution, team issues/concerns regarding system/data architecture,design using ITIL, ASAP Methodologies, Best Practices, Performance Tuning Process Re-engineering
• Demonstrated leadership ability among the executive team and took extra initiatives to add values to the clients. Closely interacted with 3rd party consultant and the support/implementation team in matrix environment
• Participated in the decision making in project strategy/ development. It was full life cycle implementation.
• Lead Testing, Basis, Infrastructure, Application, Development, Network, Legacy Systems, Interface, and QA Managers. Also, responsible for Data Center Support, performance, training initiatives for the team.
• Managed average P L of 9 million per fiscal year including consultants in matrix environment both Onsite/Offshore
• Interacted with BASIS, Manufacturing, MM, FICO Financial , HR, PP, SD, BI/BW, CRM team. Coordinated Training knowledge transfer initiative. Lead the the Data/Call Center build HD for post-production support environments for the client. Contributed to the design and development of the interfaces/conversions between SAP legacy systems. Provided QA checks on the interface designs as well as solving technical implementation problems.

Confidential

Senior. SAP Project Manager Assoc. Director level

• Directly involved in analyzing the escalated customer situation with a team, maintained project team charter, timeline, customer requirements. Provided support for SAP Americas call center, input in strategic initiatives to the executive management. Performed process improvement, restructure team, development and research. Worked in Call Center Support over two years where North and South America's customers were supported 24/7. Also, managed Testing, QA, Application, Development, Network, Legacy Systems, Interface, QA Managers. Responsible for hire/fire, performance, scheduling, utilization training.
• Managed average P L of 9 million per fiscal year. Also, managed consultants from different Bus
• Involved in design evaluation, specification update, program/process analysis, and verification of the process flow with SAP development team in Germany. Facilitated the Interface, ABAP, and SQL Package distribution for TSO, provided solutions on performance tuning call center support for critical customers

Confidential

Senior SAP Project Lead

• Participated as Project Lead capacity and maintained system performance, testing in post-production for the Halco21 project with their SAP R/3 implementation.
• Managed Testing, Infrastructure, Application, Development, BASIS, FICO, SD, Legacy Systems, Interface, QA
• Provided support in maintaining the Call Center Support and process improvement initiatives
• Managed average P L of 3 million per year. Also, managed consultants from different business units.
• Involved in design evaluation, specification update, program/process modification, enhancement, and SAP recommendation. Facilitated the partners in distribution of the production load issues, provided solutions recommendations as requested, actively participated in various levels of performance tuning.

Confidential

SAP Liaison /Tech. Project Manager PMO

• The Voyager Project, responsible for conversion, interface and basis issue resolution, team member issues concerns regarding system/data architecture, helped in decision support and project strategy.
• Managed directly Basis, Infrastructure, Application, Development, Network, Legacy Systems, Interface, and QA Managers. Managed the project related hiring, scheduling, managing and training Transformation of Team Members. Defined implementation strategy, provide input to the Executive Level meetings and steering committee. Helped define the implementing process improvement approaches including training, SAP deployment, Release Management Data Center Support
• Managed average P L of 10 million including borrowed resources from multiple business units.
• Helped in defining the structure, concept and methodology in building the call center support process.
• Interacted with BASIS, Manufacturing, MM, FICO, BI/BW, AP and the SD group from both the functional and technical areas while responsible for OSS, enhancements, change management and the software upgrade process.
• Contributed to the design and development of the interfaces/conversions between SAP legacy systems.
• Managed Testing, QA, Interface design, Issue resolution. Provided resolutions for application performance problems.

Confidential

Technical/Conversion Implementation Manager PMO

• As Project Lead for Vega 2.0 implemented SAP FICO, SD, MM BI/W for Delphi Automotive and Delco Electronic
• Responsible for Master data conversion including interfaces to and from third party vendors, data conversion, custom reporting, user exits, assist in resource management, Testing, Infrastructure/development team with recruitment utilization responsibilities
• Defined milestones, risk management, training deployment approach. Provided input to the Executive/Steering committee regarding support development initiatives, transformation strategy and architecture. Performed Call center build program management. Managed Consultants, Third party contractors, Client relationships and Data/Call Center
• Managed average P L of 128 million USD where the total project budget was over 300 million
• Lead conversion for SAP FICO, MM SD for Delphi Automotive Systems in Vega 2.0 project under General Motors in Ohio and Detroit as a conversion lead role for the technical/ functional conversion process.
• Involved in the integration testing, specification development, initial Singapore AC Delco data conversion, data swat team, user interface, system architecture, multipurpose production scenario, process documentation and user demonstration, directed lead group of technical/functional analysts
• Founding President, International Student Organization 1994-1995 Texas A M University System