SUMMARY

• Over 6 years of experience with fortune 100 companies in System Analysis, Design, Development, Testing and implementation and in teh fields of SAP BASIS, ECC, Security, HANA, SRM, CRM, SCM, Solution Manager. Industry experience in Banking & Financial Services, Marketing and Retail.
• Around 6 years of SAP experience in SAP Basis Administration.
• Experience in all aspects of SAP BASIS Administration including Client Copy, Client Export, Spool Administration, Batch Job Monitoring, Disaster Recovery, Transport Management, OSS Notes implementation, Kernel Upgrades, Support Packages, Add - ons, Workload Analysis, Technical monitoring, Performance Tuning, System Refresh.
• Involved in Implementations, Upgrades and Production support of different SAP systems
• Excellent Basis Administration skills on various SAP platforms like ECC 6.0 EHP 8, CRM 7.30/7.0, SRM 7.0/5.0, SCM 7.02/7.0 and Solution Manager 7.1 SPS 13 on Windows Server and MS-SQL.
• Hands-on experience in High Availability & Disaster Recovery (HA/DR)
• SAP system upgrade from NetWeaver 7.4 to 7.5
• SAP EHP upgrade from ECC6.0 to ECC 6.0 EHP4 and EHP8
• Expertise in SAP System Refresh and database restore/recovery
• Good Solution Manager Skills, Installation, Configuration, Upgrade, Sizing of Solution Manager. Performed solution manager installation and upgraded to 7.1 SPS 13
• Solution Manager Early Watch Reports (EWA), E2E Root Cause Analysis (RCA), BPM - Business Process Monitoring.
• Involved in more TEMPthan 3 full life cycle implementations comprising of various SAP components such as ECC, SRM, CRM, SCM, Solution Manager, along with Business Objects with different OS and DB versions, starting from sizing teh system till go-live, post go live support activities.
• Good SAP Security skills.
• System Copy of both ABAP and Java Systems using export/import procedure
• Vertex STQ Administration, installation and upgrade from STQ 4.0 to STQ 5.0
• BSI Tax Factory Upgrade and Administration
• Imported Support pack stacks, kernel upgrades, Plug-ins, add-ons and applied through SPAM/SAINT, license update and applied OSS notes into teh SAP system
• Extensive experience in configuring Transport Management System (TMS) using STMS
• Implemented Test Data Migration Server (TDMS) and performed different Data Transfer Packages.
• Expertise in handling security request like creating users, copying an existing user, Maintaining user, resetting a password, locking/unlocking user and user group creation.
• Expertise in Performance Tuning, Workload balancing, Sizing, Monitoring and Administering Background Jobs, updates, locks, operation modes, Spool administration, Printer Configuration and maintenance and ABAP Dumps. Performed trace to see ABAP dumps timely manner.
• Setup roles for admin, consumers, HANA studio installation on teh client PCs for admin/modelers.
• Configuration of Alerts for HANA Memory Consumption
• Experience in Incident Management, Change Management, Problem Management, Security and Quality Assurance.
• Client administration, Spool administration, DB administration, User management, load balancing, Batch job monitoring, Disaster Recovery, Transports, OSS notes implementation, CUA, Workload Analysis, Performance Tuning.
• Experience in provided 24/7 on-call support, monitoring and fixing teh issues.
• Experienced in coordinating and delegating tasks with offshore teams, functional teams globally
• Good communication skills, systematic approach, quick adaptability to new technologies and ability to work with a team and faster navigation skills

TECHNICAL SKILLS:

ERP Packages: ECC, Solution Manager, MSSQL 2012/2008R2, and Windows 2012/2008R2 OS, CRM, SRM, SCM, HANA, SLT, Portals

OS Platforms: Windows, HP UNIX, AIX and Linux .

Databases: MS-SQL 2008/2005/2000, DB2 9.7/10.5.

Tools: Siteminder, Realtech Transport Manager, Vertex.

PROFESSIONAL EXPERIENCE:

Confidential

SAP Basis Administrator

Responsibilities:

• Work on deliveries, issues, Solution Manager Implementation and configuration. Performance Tuning, Release upgrade planning, preparation and Implementation. ST12 ABAP traces and SQL traces, Go live Support, Performance comparison reports for before and after go live, defining teh Load balancing strategy for RFC load, Batch Load and System Load.
• Coordinated with customers, business users, product vendors, cloud/infrastructure teams and stakeholders to plan, design and implement various ERP projects.
• Expert in leveraging existing and latest SAP technologies such as SAP TDMS and LVM to improve teh customer business process and reducing costs.
• Performed system health checks for memory management and performance tuning.
• Installed BSI and applied Cyclic updates to match production environment. Performed Cyclic Updates in a timely manner. Proficient in moving transports form one landscape to other using REV trac.
• Implemented Central User Administration (CUA) to administer users centrally.
• Installed and configured TDMS 4.0 and performed Data transfer with Time slice package for ECC landscape.
• Solved high priority issues P1, P2 quickly without business impacts.
• Proficient in settings/configuring Printers and troubleshooting printer issues. Managed printers for bottlers like Consolidated, Liberty, United, South west. Proficient in planning and delivering critical business cutovers every alternate month.
• Performedsystemrefreshes and clientcopies projects on regular and on demand basis
• Created SOPs and Installation/configuration documents and shared among teh peers.
• Maintained and supported SAP 3rd party tools such as BSI,Vertex, WORKSOFT,HPALM, HYLAND, CAS, SITEMINDER etc.
• Worked extensively on installation, upgrade, performance monitoring, tuning, optimizing, workload analysis, system copies, client administration, installation, upgrade, backup/recovery, sap security and maintenance.
• Proficient in installing new SAP applications and maintain application patch level by applying SAP notes and service packs to JAVA and ABAP stacks, and also analyze, develop, and maintain data architectures and process models within SAP.
• Developed plans for teh SAP systems architecture including teh applications and infrastructure architectures and assures teh architecture is integrated with teh application road maps and strategies. Proficient in managing ticketing system.
• Monthly Maintenance and execution of tasks. Have sound noledge on client business deliverables, client communication and Root cause Analysis by using high skill troubleshooting and analytical thinking.
• Worked closely with functional team, planned to deliver servers at teh time of Business cutover and Technical cutovers.
• Project planning and development, advanced problem solving, dedicated team player.
• Strong technical background, strategic planning along with excellent communications and presentation skills.
• Designed and planned teh POC, Sandbox, Dev, QA, Pre-Prod and Prod system migrations over 9-10 months period with minimal disruptions to business operations, Specific duties include Perform updates/upgrades, Resolve incidents/problems, Contribute to teh future design of Bolt-ons, Perform maintenance activities, Contact/work with vendors on issue resolution, application of hot packs and OSS Notes.
• Responsible for teh day to day operations maintenance of SAP along with teh Bolton environment across 8 landscapes.
• Value added services and acting upon teh business requirements, Business process improvements, critical deliveries. Performed BSI Cyclic updates.
• Performed BASIS support activities such as applying Support Packs, Kernel updates and SAP Notes.
• Performed Solution Manager Configuration activities such as setting up EWA reports and Maintenance Optimizer.
• Worked on BASIS support activities such as Performance Monitoring (ST02, ST03, ST04, ST06), Space monitoring & Analysis (DB02) and Spool Administration (SPAD, SPO1).
• Consult with clients to define need or problem, analyze requirements and data to advice on and recommend solutions, coordinate with offshore teams to provide support and maintenance activities to teh clients successfully and seamlessly.
• Worked on break fix and change request tickets for troubleshooting of SAP and Bolt-On systems.
• Helped in performingsystemrefreshes and clientcopy projects on regular and on demand basis.
• Performed teh Solution Manager Configuration activities such as System Landscape maintenance, setting up EWA reports, Maintenance Optimizer and TDMS on Solution manager and related activities (agents and RFCs) on satellite systems.
• Installing and configuring teh Solution Manager Diagnostics on Solution manager with satellite systems in both ABAP and JAVA environment
• Configured SAP for Monitoring and Configured teh Transport Management System.
• Created users, assigned roles and authorizations to them and Designed and Implemented Backup strategy.

Environment: SAP ECC 6.0 EHP8, SLD 7.5, SRM 7.0, Solution Manager, TDMS, LVM, HANA, CRM, SRM, SCM.

Confidential

SAP Basis Consultant

Responsibilities:

• Worked with security teams to generate roles, profiles and create users as per teh projects.
• Created SOPs and Installation/configuration documents and shared among teh peers.
• Understanding of Bolton integration with SAP landscape.
• Worked with shared services Teams for Backups/monitoring/hardware setup.
• Created SOP’s for support/installation/configurations/troubleshooting.
• Providing post installation support by solving system and user errors, analyzing short dumps, troubleshooting performance issues by tuning buffer.
• Applying support packages for R/3 and Solution Manager to bring teh systems to teh current functionality.
• Performing daily monitoring of all teh Production systems and documenting teh issues and resolutions.
• Setting up and modifying teh operation modes and configuring logon load balancing as per teh changes required.
• Installed & Configured teh SAP ECC System. Performed database upgrade from MSSQL 2008R2 to 2012.
• Performed Kernel upgrades and support pack updates, Configured SAP Help and background jobs.
• Setting up of different levels of security for teh three environments DEV, QAS and PRD.
• Configured teh Transport Management System.
• Created users, assigned roles and authorizations to them.
• Setting up operation modes and configuring logon load balancing
• Solved user and system problems and break fixes.
• Tuned SAP buffer parameters and memory parameters for optimum performance.

Environments: ECC, Netweaver 07, SRM, SCM, CRM, MS SQL2005 and Windows 2008 OS.

Confidential

Roles and Responsibilities:

• Gathered teh requirements from teh Business Analysts and Project Managers.
• Documented data sources and transformation rules required to populate and maintain data warehouse content.
• Designs, implements and supports data warehousing.
• Implements business rules via stored procedures, middleware, or other technologies.
• Defines user interfaces and functional specifications.
• Responsible for verifying accuracy of data, and maintaining and supporting teh data warehouse.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Performance monitoring and tuning and parameter tuning of SAP and Oracle.
• Tablespace administration, space monitoring and analysis.
• Spool Administration (Printers setup etc.)
• Responsibilities may include but are not limited to: Formulate and define project scope Develop, analyze and maintain current and future business processes.
• Maintaining teh functional and non-functional requirements gathering, analysis, verification and acceptance process.
• Ensuring issues are identified, tracked, reported on and resolved in a timely manner.

Environments: SAP ECC, CRM, MS SQL2005 and Windows 2003 OS Unix.