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Senior Sap Solution Manager Resume

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SUMMARY

  • Experienced and accomplished consultant seeking a full time / Contract position to enhance technical and managerial skills
  • Certified SAP NetWeaver consultant for NW 731
  • SAP HANA Certified Technology Associate
  • Expert in NW 7.01, 7.02, 7.30, 7.40, ECC 5.0/ 6.0, ECC 6.08, SAP R3 and SAP HANA1.0,HANA 2.0 (SPS02 )
  • Hands on SAP BASIS 4.7, Web AS 6.10, SAP Web AS 2.0 and SAP Web AS 6.40
  • 4E2E implementations, 12 Up - gradations of SAP version (EHP's) and stack
  • Performed the OS/DB HANA migration
  • In depth noledge of installations, EHPs, Upgrades of SPS
  • Performed the bundle patch upgrade
  • Performed the EHP upgrade ECC EHP 05 to EHP 7
  • Performed the tablespace reorganization
  • Performed the disaster recovery / High availability systems
  • Worked on cluster environment
  • Expertise in Oracle/MySQL/HANA refresh activity in regular intervals
  • Expert in implementation activities like, sizing, Installations & configurations for different SAP Components.
  • Experience on SAP system Administration in UNIX, Linux and Windows environment
  • Worked on different SAP component versions as well as EHP upgrades different Database upgrades, which includes end to end planning, coordination and implementation.
  • SAP Solution Manager Implementation which includes installation, upgrade, Technical monitoring for different SAP & Non-SAP components, EWA, Maintenance Planner etc.
  • SAP HANA administration like installation, patching, tuning parameters, maintenance, backup & recovery, resolving the issues raised, etc.
  • Knowledge on Migration to SAP HANA on using DMO (Database Migration Option of SUM).
  • Expert in Replication methods System Replication, SLT (Sap Landscape Transformation)
  • Sound noledge of Business Continuity, Disaster Recovery, Restore Technologies
  • Performance tuning of SAP systems.
  • SSO setup for all ABAP/Java systems on SAP Net Weaver Portal.
  • Migration of SAP OS DB experience
  • A strong expertise in performing maintenance activities like System copy on different databases, Support packs upgrade for ABAP, Java, Kernel Upgrades, Database restore/recovery, client refresh/copy, restarting application/database, etc.
  • Coordination of System refresh activity for different SAP components like ERP, HR, SCM, CRM, SRM, HR and BW at a time.
  • Landscape design and TMS configuration.
  • Worked on charm configuration, transport management
  • Experience in Production support on SAP Business suite environments with 24*7 rotational on call support.
  • Worked extensively as Basis Administrator for support projects.
  • conducting regularly meeting to review BASIS support operations with customers
  • Involved in multiple project life cycle from Project Preparation, all through Go-Live, Post-Production support, Upgrades in various industries like Manufacturing, Retail, Gas& Energy and Pharmaceutical/Health Care
  • Worked on shell and bash scripting as per client requirement

TECHNICAL SKILLS

SAP Products: ECC 6.06, EP 7.4, Solution Manger 7.2, BI 7.01, PI 7.1, SRM 7.0, CLM 7.01, Nakisa, Trex,BI-Accelerator, Fiori

Databases: Oracle 9i, 10G and 11G&12C, Oracle RAC, SQL server, HANA

Ticketing Tools: Remedy Tool, ITSM, Capgemini-Dash board

Operating Systems: LINUX(Red hat), UNIX (Solaris, HP-UX), AIX, Windows 2008/2012 R2

PROFESSIONAL EXPERIENCE:

Confidential

Senior SAP Solution Manager

Responsibilities:

  • Experience in SLT Replication. Performed SAP HANA upgrades from SPS 9 to SPS 10
  • Experienced in using various HANA database tools like HANA studio, HLM, HDBLCM
  • Performed ECC 6.0 EHP7 upgrade with minimizing the downtime and Post Go-Live Support.
  • Enhancement pack upgrade using Software Update Manager(SUM)
  • Lead Projects and completed within the project timeline.
  • Worked on cluster setup
  • Worked on Highavailabilty systems
  • Plan Project duration according to the Landscapes
  • 3 years SAP HANA (Install, Uninstall, Register, Unregister, Re-name, Patching, Apply License, Client/Studio Install & Post-Install steps)
  • Escalation path for critical issues and resolution
  • Replication data be either table(subset of rows/columns),Stored Procedures or Entire DB replication(HA/DR set-up) for DR purpose.
  • Configured SRS (Sap Replication Server) to move & synchronize data from enterprise wide for homogeneous replications as well
  • Performed the Oracle upgrades
  • Worked on table space management with Oracle Database
  • Resolve Business critical issues after Go-Live in co-ordination with end users, Technical teams.
  • Administration of SAP Systems ECC, PI, SOLMAN 7.1 on AIX, SUSE Linux, Oracle 11g and HANA
  • Taking backup on request, Creation of tenant database and adding them into studio.
  • Performed Homogeneous and heterogeneous System copies, System Refreshes
  • Converting row store to column store tables in Hana.
  • Hands on experience in Oracle, Hana database upgrades.
  • Hands on experience on system refreshes through database restore/recovery method and point in time recovery and roll forward for oracle.
  • Oracle database and HANA administration activities.
  • Hands on experience in various Operating Systems like Windows, Red Hat Linux, AIX and Unix.
  • Proficient in kernel upgrade, Support pack upgrade (ABAP+JAVA), add-on installations.
  • Client Administration including new client creation, local client copy, remote client copy, client deletion.
  • Configuration of STMS, Operation Modes, RFC Connections, load balancing, SSO, SSL, SSFS.
  • Hands on experience on Solution manager installation, Initial setup, Basic configuration and managed system configuration activities.
  • Experienced with SAP Solution Manager 7.1 & 7.2 EWA, LMDB, Technical Monitoring.
  • Performed dual stack split.
  • Sound noledge on Troubleshooting SAP and Database issues.
  • Hands on experience in configuration of NWDI.
  • Hands on experience in Real-Tech transport tool for Transport management
  • Building staging landscape for ECC, Solman, EP and BI applications.
  • Base installation of SAP systems based on existing landscape.
  • System clone using database restore and recovery method from existing to newly build systems with point in time recovery and roll forward activities.
  • Planning and execution of Go-live cutover activities for every divestiture carve during critical business downtime.
  • Supporting SAP & testing team, during data migration and while Data transmission phases.
  • Supporting day to day issues, while data validation and testing activities.
  • Applying SNOTES & DMIS add-on components for TDMS functionality.

Environment:SAPNW 7.31,SAPNW 7.0 SCM 5.0 & 7.01, SCM 7.02, ECC 6.0EHP5 & ECC, PI, SOLMAN 7.1, SOLMAN 7.2, DB2, Hana and Maxdb, AIX 6.1, Windows 2003 Server, Linux.

Senior SAP Solution Manager

Confidential

Responsibilities:

  • Performed OS/DB migration
  • Performed end to end refresh activity in Oracle platform
  • Regular health and tablespace management using Brtools
  • Backup / Recovery and Security of HANA
  • Installation of HANA client and HANA studio and performing post installation steps
  • SAP HANA Operations and Management, Backup Integration with third party tools
  • HANA SPS update with HDBLCM
  • Host rename with Resident HDBLCM
  • Applying SAP License & SAP Release Notes
  • HANA HA Setup (Multi-node setup like 3 nodes
  • HANA DR Setup (Install Distributed HANA systems (SAP NW & Hana on separate hosts) on primary and Secondary sites, Change DR Hana SID to reflect same as Primary, Upgrade DR System Hana DB revision 92,Post Set-up steps, copy production backup to DR site, restore backup, Post-Restore steps, configure Asynchronous Log-shipping from Primary to DR site, Multi-Tier Replication
  • Expert in HANA modeling, Data Provision and Security Administration
  • Worked on BODS
  • Multi-Tenant Container (Install, Configuration, Disable Import, Export & Disable backups from tenant database, Enable/Configure cross-data acess, Add/Delete additional Services, Configure web-dispatcher service, Configure/Restrict CPU Memory to Tenant Databases, Start/stop tenant database, Drop Tenant database, cross db authorization
  • Performed the EHP upgrade ECC EHP 05 to EHP 7
  • Experience in Configuring SLT system, created schema, replicated the data from SAP ECC and non-SAP system, modified the SLT transformation and Filtered, added new fields with logic before data loading.
  • HANA integration with Solution Manager
  • Expert in Classical Data migration methodologies
  • Knowledge of replication with DXC, Direct Extractor connection method
  • Day to day activities such as HANA monitoring, performance, troubleshooting.
  • Handling Technical issues and communicating to customer's status on Incidents and Planned activities..
  • Involved in troubleshooting multiple SSO and SSL issues between Portal and backend systems (EBP, CRM, ECC, and BW).
  • Performed installation of PI 7.1.
  • Worked on PI 7.11 performance issues.
  • Extensively worked on Load balancing issues on ABAP and JAVA systems.
  • Implemented various Business Applications of NetWeaver 2004 and NetWeaver 2004s both on WEB AS ABAP and JAVA platforms.
  • Performed upgrade from Portal 7 Enhancement Pack 1/Enhancement pack 2 and ECC 6.0 from ehp2 to ehp3.
  • Involved in Performance tuning of Portal 7 Ehp2.
  • Having experience in installations of dialog instances for ECC 6.0 and portal 7 Enhancement pack 2.
  • Setting up TMS and transports between systems/environments, central user management of user roles, authorizations and profiles, client administration and maintaining RFC connections, user deletion, locks and restriction.
  • Responsible for the profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
  • Spool administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports.
  • Worked on VERTEX/TREX.
  • Performed troubleshooting of email, Fax issues going out of SAP.
  • Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offline backup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
  • Installation and configuration of Solution Manager System.
  • Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from Solution Manager.
  • Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP.
  • Performance tuning CCMS, monitoring the database, analyzing memory management and analyzing work processes.
  • Experience in oracle database administration using BR* tools BRBACKUP, BRARCHIVE, BRRESTORE and BRRECOVERY and performed several DBA tasks.
  • Performed online/offline Database Backups using Oracle RMAN tool.
  • Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offline backup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
  • Responsible for Implementation of CHARM, across different landscapes OSS integration and provide support and assistance to Solution Manager Users.
  • Installation and configuration of change management and service desk in Solution Manager System.
  • Responsible for early watch reports, locating the critical issues and making necessary changes and applying support packs & add-ons.
  • Worked on TDMS to simulate production environment and refresh target clients.
  • Configured system administration and system monitoring, auto alerts in Solution Manger and generated the alerts in Solution Manger.
  • Involved in Applying java patches through JSPM and also in applying support packs of Enterprise Portal.
  • Installation and performance tuning of SAP systems and database (Oracle) and daily administrative tasks.
  • Managed SAP R/3 instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAP logon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.
  • Developed Technical specifications for functional requirements.
  • Provided consulting and guidance on infrastructure usage to application support teams including LSO.
  • Responsible for design, creation and maintenance of SAP Clients and system refresh/build activities.
  • Worked on new dimensional products like Bobj, Hana.
  • Troubleshoot various issues arising across DEV, QAS and PRD systems which include ABAP errors.

Environment:ERP, SCM, SRM, CRM, EP, BW, BI (ABAP + JAVA), Sol Man 7.1, NWDI, SLD and PI

Confidential

Senior SAP Solution Manager/ BASIS Consultant

Responsibilities:

  • Performed Technical Upgrade on the R/3landscape from ECC5.0 to ECC 6.0 EHP5.
  • Basis Team Member for SAP ECC & SAP EP (Enterprise Portal) Implementation projects with SAPEHP5 for SAP NETWEAVER 7.0.
  • Assisted and helped the teams in order to successfully migrate the data center.
  • Performed a Solution Manager upgrade from Solution Manager 7.0 to Solution Manager 7.0 EHP1.
  • Configured SSO (Single Sign On) between ECC, Portal & ERP systems.
  • Performed monitoring on BI, EP and ECC systems for performance & day to day maintenance of all the systems.
  • Also responsible for providing support on ECC 6.0, BI 7.0, PI 7.0, SRM 7.0, SCM 7.0, CRM 7.0, KPRO, and EP 7.0 according to requirements.
  • Upgraded support packs, patches & kernel upgrades.
  • Performed OSS Activity, Open the connections R/3, Http, WTS connections
  • Configured SLD and solution optimizer.
  • Worked on oracle - table space reorganization
  • Performed configuration of NWDI (domains) and created tracks for JAVA based Migration.
  • To provide support if the Change Management process is impeded in any way.
  • Responsible for Backup of all system, Moving Stat Files & Audit files, daily report and system restart.
  • Worked on configuring Change and Transport system (CTS+) and handled heavy transport activities(ABAP objects).
  • Maintenance of printers, licenses, system parameters, work processes, dump analysis, background jobs, work load.
  • Created new RFC connections.
  • Performed system refresh and full cache refresh.
  • Worked on system copy (homogeneous and heterogeneous, client copy (local and remote) for CRM, ECC, SCM, and BI server.
  • Working noledge on SAP router and TDMS involving several clients in system landscape.
  • Applied OSS notes manually as well as using Note Assistant (SNOTE).
  • Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.
  • Prepared documentation on SAP Installation, Support Pack Installation, Kernel Upgrade, SNOTE, System copy, Performance monitoring and tuning TMS, Client Administration.
  • Maintained User Master Records includes creating User ID, assigning Roles, copying, renaming, change password, locking and unlocking, etc. using SU01.and Upload and Download of roles.
  • Analyzed & Troubleshoot authorization errors using SU53, ST01 & SUIM and creating new logon groups.
  • Worked with SAP Market place for software downloads, Notes search, Opening OSS connection for SAP support, generating SCCR keys.
  • Responsible for License Management and download installation guides.
  • Configured TMS Routes and troubleshooting Transport Issues.
  • Planned and executed complete review of assigned organizational and functional activities in accordance with approved work plan and accepted professional stands.

Environment : ECC 6.04, EP 7.3, Solution Manger 7.1, BI 7.01, PI 7.1, SRM 7.0, CLM 7.01, SCM, Nakisa, Trex, BIA, GRC, SQL server, Oracle, Maxdb

Confidential

SAP BASIS Consultant

Responsibilities:

  • Basis Team Member for SAP ECC & SAP EP (Enterprise Portal) Implementation projects with SAP NETWEAVER 7.0.
  • Assisted and helped the teams in order to successfully migrate the data center.
  • Configured SSO (Single Sign On) between ECC, Portal & ERP systems.
  • Performed monitoring on BI, EP and ECC systems for performance & day to day maintenance of all the systems.
  • Also responsible for providing support on ECC 6.0, BI 7.0, PI 7.0, SRM 7.0, SCM 7.0, CRM 7.0, KPRO, and EP 7.0 according to requirements.
  • Upgraded support packs, patches & kernel upgrades.
  • Performed OSS Activity, Open the connections R/3, Http, WTS connections
  • Configured SLD and solution optimizer.
  • Performed configuration of NWDI (domains) and created tracks for JAVA based Migration.
  • To provide support if the Change Management process is impeded in any way.
  • Responsible for Backup of all system, Moving Stat Files & Audit files, daily report and system restart.
  • Maintenance of printers, licenses, system parameters, work processes, dump analysis, background jobs, work load.
  • Created new RFC connections.
  • Performed system refresh and full cache refresh.
  • Worked on system copy (homogeneous and heterogeneous, client copy (local and remote) for CRM, ECC, SCM, and BI server.
  • Working noledge on SAP router and TDMS involving several clients in system landscape.
  • Applied OSS notes manually as well as using Note Assistant (SNOTE).
  • Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.
  • Prepared documentation on SAP Installation, Support Pack Installation, Kernel Upgrade, SNOTE, System copy, Performance monitoring and tuning TMS, Client Administration.
  • Maintained User Master Records includes creating User ID, assigning Roles, copying, renaming, change password, locking and unlocking, etc. using SU01.and Upload and Download of roles.
  • Analyzed& Troubleshoot authorization errors using SU53, ST01 & SUIM and creating new logon groups.
  • Worked with SAP Market place for software downloads, Notes search, Opening OSS connection for SAP support, generating SCCR keys.
  • Responsible for License Management and download installation guides.
  • Configured TMS Routes and troubleshooting Transport Issues.
  • Planned and executed complete review of assigned organizational and functional activities in accordance with approved work plan and accepted professional stands.

Environment: ECC 6.0, EP 7.0, Solution Manger 7.0, BI 7.01, PI 7.1, SRM 7.0, CLM 7.01, SRM, EP, Oracle, SQL server

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