SUMMARY:

• Information Systems | Finance
• Financials and e - Commerce systems Analyst with extensive experience in SAP (FICO) modules, PeopleSoft financials and eCommerce payment integrations.
• Project-oriented leader specialized in facilitating requirements gathering; influencing business processes; designing innovative solutions; defining integration strategy, building better user experiences; unifying process flows; and leading small and large scale projects.
• Experience spans project planning, design, configuration, testing, deployment, and post-implementation stabilization support.
• SAP FICO (Account receivables, Credit management and cash applications), PeopleSoft FSCM (billing, account receivables, travel and expenses, account payables and GL), Business Process, Payment processing, Project leadershipEnterprise Application Integrations, Large-Scale Deployments
• Deployment of SAP Cash Applications automation in AR and Payment Processing
• Business system owner for Cash Applications and payment Processing
• Strategically analyze workload and promote projects to reduce manual work.
• Led on selection and deployment of High Redius cloud solution
• This cloud solution reduced 70% of manual work and significantly improved cash flows.
• Led the B2C Payment processing multi-channel deployment
• Defined the Record to Report (RTR) Strategy.
• Led conversion from PeopleSoft to SAP
• Led and co-managed the project to deploy Vertex in PeopleSoft
• Acted as SAP product manager to define and assess the implementation of additional functionality.
• Influenced to-be business process and system design.
• Provided Global user community support and guidance on resolution of critical issues impacting sales and revenue.
• Managed Quality assurance strategy
• Served the liaison between Finance and Accounting business owners
• Collaborated with stakeholders in other functional areas to ensure optimization of system tools and processes

TECHNOLOGY PORTFOLIO:

Software: SAP FICO ECC 6.0, PeopleSoft (SCM, 8.9 9.1, 9.2,) STAT, SharePoint, SQL Server, People Tools, MS Visio, MS Projects, JIRA, Remedy, Microsoft Office, Seeburger, Hybris, VerteX, ETL.

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

Sr. Functional and Systems Analyst

Responsibilities:

• Promoted to create business process improvement and center of excellence within the Finance Organization.
• Key accomplishments include outlined functional requirements to enable optimization of financial processes and workflows during SAP implementation; streamlined the support strategy of the organization’s ERP systems, by simplifying the SAP testing model, improving reporting structure, and investing on training documentation and tools.
• As Functional Project Lead, I managed relationships among Stakeholders, project sponsors, functional, and technical teams to understand business requirements, prioritization, and long term strategy.
• SAP Cash Applications and Credit Management Project Lead
• Collaborated with Finance, Accounting, Sales, Digital, and Products teams to understand their processes, requirements, and unique business needs to successfully design, configure, and deploy SAP functionality.
• System Owner of SAP AR, Cash Application, Credit management modules implementation.
• Lead analyst of Payment processing for B2C channels and RTR business process.
• Successful deployment of Cash Application automation process that implemented a Cloud solution reducing 70% manual work and increased cash flow.
• Continuously working on improving credit card processing efficiency by identifying failures, risk and opportunities using metrics, analytics, and data analysis.
• Designed credit card reconciliation process to include Paymetric, PayPal, Cardinal, and Paymentech data. This hybrid solution (Automated/Manual) aligned the credit card reconciliation process with SAP, data reporting cycle, and reporting strategies.
• Used analytics and performance data to enhance the deduction processing within SAP and Demantra integrations, and proactively identified point of failures to limit downtown and manual reprocessing.
• Acted as SAP product manager to define and assess the implementation of additional functionality including capturing user stories and in corporate them into user experience related phases of the project.
• Lead Analyst to outline functional requirements methodology, influence to-be business process and system design, manage integration testing, and engage super users as part of change management and training strategy.
• Provided Global user community support and guidance on resolution of critical issues impacting sales and revenue, such as credit card payments processing, month-end closing, and integrations.
• Best practices Champion.
• Created Business Process and systems Documentation strategy for internal systems controls, systems owners, and end users, including functional and technical specifications, process design documentation, and training materials.
• Managed Quality assurance strategy to include test plans and scripts preparation; unit testing guidelines, integration and regression testing for new releases, UAT, and cut-over.
• Worked with cross functional teams to align business decisions, timelines, milestones, prioritization, and system configuration requirements.
• Managed off-shore development team supporting key FICO system integrations, impact analysis of configuration changes, and project enhancements.

Confidential, South Burlington, VT

Business Systems Analyst

Responsibilities:

• Lead Analyst and Project Manager of Vertex implementation in PeopleSoft
• Designed, Tested, and Deployed Credit cards, gift cards and encryption processing
• Managed impact analysis of vendor upgrades and fixes, and worked with off-shore team to assess sprints timelines and production deployment.
• Served the liaison between Finance and Accounting business owners and different technical teams to gather requirements, document, research, and support the resolution of system defects or enhancement requests.
• Actively participating in critical financial and accounting processes such as month end, yearend processing by providing data and supporting analytical reports.
• Designed, simplified, enhanced, engineered or re-engineered business process flows, identifying areas for process improvements and owned the implementation of those findings.
• Evaluated Enterprise Software capabilities and identified, prioritized and implemented functionality improving the efficiency of business processes.
• Trained Super Users and End Users in different PeopleSoft modules and transactions.
• Joined the Finance systems changes requests board and participated in prioritization of requests.
• Collaborated with stakeholders in other functional areas to ensure optimization of system tools and processes

Confidential, Celebration, FL

Management Analyst

Responsibilities:

• Developed business cases, facilitated workshops and supported stakeholders during selection of the most effective PeopleSoft solutions
• Defined and managed User Acceptance Testing (UAT) to ensure enterprise operational and IT deliverables meet the requirements of the organization.
• Involved in planning, organizing, and managing all phases of system implementation projects.
• Facilitated Finance and Accounting System design sessions, and administration including data process flows, interfaces and configuration.
• Involved in production support investigating data inconsistencies and documenting the process for production support issue submission
• Assisted the IT department in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures. Created training and SOP documents for reporting, month and year end closing processes.
• Set up, configured, and tested new functionality across Purchasing, Payables, Receivables and General Ledger modules.

Confidential, Charleston, SC

Management analyst PeopleSoft financials 9.1

Responsibilities:

• Identified PO and e-Procurement requirements during fit/gap analysis sessions.
• Developed Purchasing, e-Procurement, and Accounts Payable business cases via workshops with an option matrix to facilitate decision making process.
• Created User Acceptance Testing (UAT) plan to ensure enterprise operational and IT deliverables meet the requirements of the organization.
• Involved in planning, organizing, and managing all phases of system implementation projects.
• Involved in production support investigating data inconsistencies, end user errors, and documenting and training users in processes such as creating requisitions, Purchase orders, Change orders, receiving, payments, creating and running fully pay cycles, data reconciliation
• Assisted the IT department in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures.
• Created Purchasing and e-Procurement training documentation in the following areas: pay cycles, add vendor, add customer, creating BU, bank reconciliation, requisition, PO, creating a payment, user preferences, creation vouchers, spreadsheet voucher, vendor maintenance and general navigation in PeopleSoft.
• Provided functional direction in interface design, testing, and deployment for Purchase Orders, match exceptions and Requisitions. Working knowledge on matching, RTV, ERS and rebates.
• Utilized UPK (User Productivity Kit) as a tool to train users in the system and minimize the impact of changes to their day to day activities.

Confidential, Sunrise, FL

PeopleSoft financials business analyst - PeopleSoft SCM 8.9

Responsibilities:

• Performed PeopleSoft Financials Purchasing and Account Payables data analysis, data reconciliation, and financial reporting for clients as part of the production support service agreement.
• Support of Lifecycle e-procurement (requisition, expedite requisition, create PO, receiving, change order, RTV, rebate, voucher and payment creation, Purchasing Kits, templates and web orders) module as well as track, resolve, and document issues reported by end-users across multiple PeopleSoft versions and environments.
• Updated and designed PO business process documentation in multiple languages to support the Global consolidation strategy.
• Worked with off-shore team to troubleshot issues reported by clients and served as liaison between the off-shore team and the on-sight resources.

Confidential, Glastonbury, CT

PeopleSoft Financials Business ANALYST - PeopleSoft SCM 8.9

Responsibilities:

• Worked on validating, analysis, and resolving vendor data inconsistencies via excel to CI.
• Performed data analysis to define settings to enable 1099 withholding.
• Performed Expenses auditing to establish rules to capture cell phone expenditures.
• Streamlined purchasing processing to use requisitions allowing buyers to merge requisitions into Purchase Orders.
• Documented various processes and scrubbed data in the Purchasing and Accounts payables processes to support testing and business process reengineering. Audited time and expense reports to create Project Costing reporting structure.