CAREER SUMMARY:

• Deliver Change Management, Process and Project Management best practices throughout all engagements with clients.
• Confidential has delivered training to thousands of new users; in groups ranging from 10 to 25 at a time. Travel to client sites is normally the method of training delivery.
• Sometimes they come to a central location.
• Confidential has received favorable feedback from all clients for professionalism, honesty, and integrity. Provide LMS development of training material for user roles with uPerform to provide ILT for Super user and End user training as a Lead or as regular trainer as needed.
• Confidential has provided OCM work by providing communications on project progress to designated personnel provided by client.
• Provide personnel role requirements for transactions needed by client personnel to do their work.
• Confirmation with personnel at Go - live to confirm transactions were assigned as planned. Work with HR departments to teach them how to get reports, provide upgrade to roles to allow other personnel to take vacations and more.
• Confidential has used uPerform to create classroom training materials, along with BPPs based on client’s procedures and SuccessFactors as the LMS.
• Randal’s extensive experience consists of Fifteen years with Materials Management (MM) module (part of SCM) and integration with other modules and KPI metric reporting. Train the Trainer (TTT) certified by Master Government Trainer. Permanent and 7 projects related roles include, 10 yrs. Purchasing/Warehouse Management and National Bulk Chemical Manager.
• Team Lead positions; Senior Principal Business Process Functional Analyst /Consultant, and Senior AM / PM / SCM Business Process Cross Functional Trainer. Two years as a Plant Maintenance Trainer.
• Confidential led a project team of eight novice (new) SAP users by training personnel to streamline operations from analyzed data and having them process, eliminate or close ~ 9,700 purchase orders and ~ 54,000 work orders; resulting in $20M returned to budgets in 5 months.
• Produced KPI metrics and business adherence reports extracting data from SAP Materials Management (MM), Finance (FM) and Plant Maintenance (PM) modules, and FI - AP Accounts Payable. Provide individual or group training depending on variances from KPI’s for business process adherence.
• Develop Visio business process flows with input from client for stakeholder buy-in. BPFs or BPPs also used in gap analysis after initial project requirement assessment. Provide new innovative and actionable process improvement methods from identified business process gaps or requirements.

SKILLS:

SAP Experience: 4.3 to ECC 6.0 AP * AR * CO * FI * FM * HCM * IM * MM * PM * PP * PS * QM * SD * WM SCM 7.0 * Governance. Risk and Compliance (GRC)

Microsoft: Office 2013 Professional including Access and Visio

CMT (Tool): uPerform, Workforce Performance Builder (WPB)

Comm. Methods: Meeting to Go, MS Link, WebEx

Languages: HTML, PHP, SQL, MySQL

Databases: MS Access, MS Excel, SharePoint

Platforms: Windows XP/7/2000/NT

Other: Primavera and Deltek time, HP Quality Center, Service Now, SnagIt, SuccessFactors

PROFESSIONAL EXPERIENCE:

Confidential

SAP Trainer

Responsibilities:

• Provide training to End and Super users, develop uPerform - Workforce Performance Builder (WPB) - BPP’s on training and reporting content provided to Confidential .
• Develop PowerPoint Role recognition to help in determine what roles to assign personnel and direct them to their correct training path.
• Provide Instructor Led (ILT) training along with support for other instructors.
• Modules work with Grants Management (GM), Financial Management (FM), (FI)/CO Controlling, Accounts Payable (AP), Accounts Receivable (AR), Supplier Relationship Management (SRM). Update curriculum documents for current training deliverable. eTeam > Confidential

Confidential - Saginaw, MI

SAP I & I Specialist

Responsibilities:

• Demand To Supply (DTS) value stream Production Planning (PP) training for 4 locations in the U.S.
• This process includes the EWM process for product creation.
• Develop presentation (PowerPoint), uPerform - Workforce Performance Builder (WPB) training exercise, work instructions, quick reference guides and cards (Word) for Instructor Led User training ILT.
• Role based training provided for unique processing at each facility. Train management, staff and end users.
• Value stream curriculum consisted of: Independent and incoming sales requirements; MRP Batch Run and manage list; Planned Order to Production Order conversion; Plan Capacity and release; Maintenance notification; Issue Material using Radio Frequency device (RF) / (IM); Production Confirmations; Receive material from production; Close production order.

Environment: s for curriculum development: SD, MM, PP, PM, IM / WM (EWM)

SAP MM / PM Consultant

Confidential, Irvine, CA

Responsibilities:

• Engage in P2P (Purchase to Pay) workshops to gather requirements from client, for process improvement initiatives.
• System PI for integration for Info Tycoon, Corrigo (PM), SAP (AP), (MM), (PS), Dolphin, and Tableau.
• Develop project cost estimates from requirements gathered, in PowerPoint for presentation to client upcoming budget approval for FY16 budgets in July.

SAP Senior PM Business Process and Training Consulting Lead

Confidential, Denver, CO

Responsibilities:

• Perform role managementand mapping with HCM team personnel from South Africa; for approximately 450+ corporate and mine personnel.
• Team provided documentation for realignment authorizations in Governance, Risk, and Controls (GRC) module and documented in Service Now program if any were missed.
• Create and develop function location, equipment, maintenance strategies, and construction types for BOM Master Data Records via templates for upload.
• Work with a diverse group of individuals from Confidential and Confidential personnel from Brazil and South Africa. Business Process Documents developed with uPerform.
• Created new Plant Maintenance process Visio diagrams.
• Curriculum provided on Plant Maintenance (PM) module role based transactional processing.
• Training documentation of personnel and feedback analysis provided to Confidential .
• Verified SuccessFactors access to curriculum for all users and added curriculum as needed.
• SuccessFactors contains all curriculum for students as well as knowledge check at the end of class.
• Students had to pass with 70% with three tries to get certificate or retake the class. All passed.
• Provide documentation of suggested changes to testing script sequences, for PM module; improved testing process and procedures.
• Contribute to User Acceptance Testing (UAT) for PM, by means of helping users with issues as they arise. Document issues using HP Quality Center.
• Engaged in Organizational Readiness Testing (ORT) and verification users could access the SAP system and default printer access setup throughout the mine site.
• Document issues through Service Now and SAP Governance, Risk and Compliance (GRC) for transactional authorizations required for personnel.
• Create user-guides to document variant configuration and process steps for PM and MM transactional reporting to improve workflow processing.

SAP Senior AM / PM Business Process Trainer

Confidential, Oklahoma City, OK

Responsibilities:

• Creation of Business Process Procedures (BPP), Data Exercise sheets using RWD U-Perform v. 4.3.0.21, as well as PowerPoint presentations for instructor led training.
• Creation of classroom material in SAP program client 120 for Super User and End user classroom hand-on processing, for AM Asset Management: Function Location creation, Notification and Work Order processes with integration to Preventative Maintenance, Project Systems, Supply Chain Management (SCM).
• Effectively work with CPM (PS) Project Systems team on integration and conversion with Plant Maintenance business processes, for work exceeding operations AFE cost limits for Work Orders.
• Support for Phase 1 & 2 Provide in-person or remote workshops for additional or new training as required for End Users in collaboration with Super User and use of Microsoft Instant Message (IM) program.
• Assessment of Master Data for two SAGD plants in Canada during Go-Live support revealed need for Material and Vendor cross-reference information and Vendor Ordering addresses to purchase warehouse materials.
• Develop Access database to capture legacy Vendor, Material Master Data and SAP data to identify and deliver cross- reference requirements on ~ 10K materials and Vendor to purchase from; as well as Vendor Master ordering address; based on received Legacy information; within 1 weeks’ time for phase 1 support.
• Collaborations with Oklahoma City Headquarter Master Data Team and local plant resources to correct Master Data issues.
• Developed process baseline reporting for two Area Superintendents and Super User for Asset Management (PM) processing and well as Accounts Receivable (AR) lead for Cost Center spend analysis.
• Collaboration with Measurement Department Lead and MDM Lead in development of Time Based Preventative Maintenance plans for calibrations performed in the field.

SAP Senior Principal Business Process Functional Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Document requirements for new procurement training as needed for End Users.
• Attend COMFISC War Room in Norfolk, VA for Cutover Practice for upcoming Phase 2 Go Live 1 locations in Norfolk, VA to access and fix Failed IDOC (code 51) processing from file drops to SAP.
• Create Reporting Variants in Business Warehouse (BW), for Phase 2 Go Live 1 locations to support end users in their processing of information after Go Live.
• Assist established trainers with Material Group II phased Refresher training; on curriculums of Customer Order Operations (COO); Forecasting; Supply Demand Planning; SSS Purchase Requisitions, Buyer P - Card; Buyer Milstrip; Standard Procurement Processes (SPS).
• Reports Lead for NAVICP - Philadelphia Training Reports group; met with users on individual and group sessions on report requirements; for new Standard SAP reporting capabilities to integrate into Material Group III (MG3) training curriculum.
• HEAT ticket and DEFECT creation and documentation. Resolution and amplified knowledge through perusal of 1.0 and 1.1 Functional/Technical Design Specifications (FDS/TDS) process and procedures.
• Configuration of MM Module as required for issues; i.e. set system up for automatic update of annual pricing from Info Records to open purchase orders for Navy enterprise and updates to Master Data.
• Impart knowledge transfer to junior members of the team on processes and regression testing issues and resolutions.
• NAVSUP Procurement BW reporting for current issues, resolution and development of new report schemas to optimize analysis of system and metric process performance.
• Assist business office and NAVICP’S personnel to identify standard, developed or new Supply Chain Management Reports to increase process performance and accuracy.
• Analysis of incoming IDOC reporting and resolution for ZMIL MILSTRIP Purchase Orders and other IDOC’S.
• Excellent knowledge of PCARD Purchase process for goods and services.
• Quality Regression testing on NAVSUP ERP Single Source Supply Release 1.1 Procurement Processes using RQ6; SPS, Contract, P-card with 810 and 821 reconciliation, and MILSTRIP Purchase Orders; Integrated Technical Item Management and Procurement (ITIMP), Wide Area Work Flow (WAWF), to identify process issues for resolution.
• Commercial and Depot Level Repair (DLR) material process and procedures.

Confidential, Enid, OK

SAP Senior Business Process Consultant / Command MM Team Lead

Responsibilities:

• SAP Senior Business Process Consultant II / Command MM Team Lead Reduced costs and improved accuracy with process improvement initiatives, collaborating with Fleet Forces Command finance/APC credit card manager to create new command policy and procedure manualSOP user guide, and user training programs.
• Eliminated process bottlenecks as Six Sigma Lean project team member implementing key initiatives.
• Boosted productivity with new Sales and Distribution (SD) processes requiring Advanced Data Collection (ADC) and Depot Level Repair (DLR) material processing. Developed SOP user guides and training sessions.
• Finalized contract services and material acquisitions for year-end closeout processing.
• Provide insights and visibility into financial operations by using SAP modules (FM, FI, CO, AP, AR, MM, PM, PS, and SD) to improve reporting, reconciliation, processing, and verification.
• Team wrote over 5K Projects annually with WBS integration to Finance, and Plant Maintenance. Developed Project Systems (PS) budget reporting for improved tracking and year-end project close out.
• Achieved $2.2M reduction in credit card errors by educating credit card users on purchase order and vendor master data account reconciliation procedures.
• Improved decision-making and business processes by development and collaboration on metric reporting for all RMCs nationwide and business process review (BPR) SAP document workflow process solutions.
• Met challenge of constantly changing personnel at RMC by providing continuous process training for all staff and cultivating new relationships with command leadership.
• Accelerated processing time for 3,000+ monthly receipts by 30%.
• Boosted efficiencies through process gap analysis, process reengineering, SOP user guide development, and user training for Microsoft Access, Excel, and Word across organization.

SAP Senior Consulting Analyst

Confidential, Virginia Beach, VA

Responsibilities:

• Produced metrics and adherence reports using SAP Materials Management (MM), Finance (FM) and Plant Maintenance (PM) modules.
• Facilitatedeveloped PowerPointpresentation to implementation and Navy leadership on current state of operations.Access database developed from extracted SAP reports to track and report status of implementation project.
• Assessment on processing of maintenance work orders, process stock, purchase orders, goods receipts, goods issues, stock returns, and invoice reconciliation.
• Deliver significant financial results: $18.8M reduction in obligations, $4.35M in unneeded commitments, $86M invoice clearing accounts, and $750K reduction in duplicate invoices.
• Develop and present to implementation management a 40-line prioritized process improvement list, based on process issues identified during project.