SUMMARY

• Over 8+ years of experience as an SAP R/3 functional consultant, experienced in various facets of the Sales and Distribution (SD), Logistics Execution and Materials Management modules including Analysis, Design, Implementation, Customization, Development, Integration, Testing and Training of SAP R/3 (ECC 6.0,5.0)
• Completed full life cycle implementations with conventional and ASAP methodology.
• Experienced in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter - company billing, Resource related billing, Revenue Recognition and inter-company stock transfers), Availability Check, Credit Management, Material Listing/Exclusion, Deliveries, Picking, Packing and Shipping.
• Implementation and configuration experience in Enterprise Structure, Pricing, OTC process and Entitlements (EMS).
• Experienced with Customer Order Management (Order-To-Cash) and make-to-order business processes.
• Strong experience in configuration of Order-To- Cash (OTC) business process with focus on areas of Order Management, Pricing, Available-To- Promise (ATP), delivery and billing.
• Worked on various projects, inclusive of configuration, Master data setup, Interface testing, and End user testing
• Experience working on EDI implementations involving 850 (Sales Order Creation), 856 (Advanced Shipment Notification), 810 (Invoice).
• Customization of Sales Documents viz., Inquiry, Quotation, Sales order, Shipment Document and configuring of schedule lines, Contracts and maintaining Copy control
• Extensive experience in Logistics Execution (LE) functions like Delivery processing (In bound & Out bound), Picking, Packing and Goods Issue, Transportation
• Excellent command on configuration of pricing condition types, condition tables, access sequences, pricing routines
• Knowledge working in SAP Materials Management (SAP MM) Components including Purchasing, Pricing: STO with & without SD Delivery and Billing, Consignment orders, Output determination, Messages, Reports, Credit/Debit Memos, etc.
• Hands on interfacing with external applications Data/design analysis.
• Participated in providing Rough order of Magnitudes (ROM) estimates in and out of release projects. Estimation of resource requirements and managing in the available time, and resources.
• Implemented various customer EDI transactions, multiple ALE transactions and, Processing routines and Message control configuration.
• Experience in integration of SD with MM, WM, and FI/CO modules.
• Hands on with EDI interfaces (both inbound and outbound), partner determination, creation of partner profiles, IDOC extensions and IDOC types, verification of outbound IDOC and of inbound IDOC, ALE, workflow basics and user-exits.
• Working knowledge in ALE, BDC and BAPI.
• Excellent Technical, Analytical, Presentation, Communication and Leadership skills. Strong team player and ability to perform in both team and individual settings.
• Documented several end user training manuals and imparted functional training to offshore and end-users.

TECHNICAL SKILLS

SAP Modules: Sales & Distribution (SD), Microsoft Dynamics CRM, SD integration with Materials Management / Purchasing (MM Logistics Execution (LE - formerly shipping), Financials (FI/CO) and Warehouse Management (WM), PP (production planning), EDI.

Most recent version: SAP R/3 ECC 6.0

SAP Reporting Tools: ABAP/4 Workbench, ABAP List Viewer, SQVI, SAP Smart Forms

Computer Languages: ABAP/4 Debugging, C++, Visual Basic, SQL, Javascript

Operating Systems: MS DOS, UNIX, Windows

Methodologies: ASAP (SAP)

Project Utilities: MS Project, Access, Visio, Notes, Office XP

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Tx

SAP SD Consultant

Responsibilities:

• Worked as support SAP SD consultant providing expertise and support in developing functional specifications based on the business requirements
• Worked on issues related to Sales Orders, delivery processing, billing and invoicing.
• Worked on price list and contract based pricing with customized pricing routines based on the business requirements and condition exclusion logic.
• Extensively involved in Order to Cash complete business process flow implementation.
• Handling production support activities including post Go-live support calls, user interactive sessions and resolving customer queries through a ticketing system managed by Service manager.
• Resolving high priority tickets (L2) within the SLA agreed upon.
• Created a number of Knowledge base articles (KBA’s) to support user experience of the application.
• Successfully coordinated with the CONA Master Data team for customer master and data related issues.
• Accepted a more diverse role in the CONA (Coke One North America) Customer service.
• Assisted with ordering, delivery tracking, setting up new accounts, and in submitting service repair tickets.
• Communicated with schedulers and local sales reps to assist customer with equipment install and removal needs.
• Co-ordinated with end users and prepared quick referenced guides for the users.
• Involved in various business meetings to analyze and document the business requirements related toSupply Chain Management.
• Post implementation and Production support.
• Created training documents for the end users and conducted comprehensive training sessions for the field users.
• Engaged with internal applications like Spring Mobile, Salesforce, and Design Machine by helping users and merchandisers in resolving their issues during deliveries and orders.
• Perform activities during a customer visit like create a Visit, create customer orders and return orders, Activate/deactivate promotions, create/manage action items, complete required surveys etc.

Confidential, Seattle, WA

SAP SD Consultant

Responsibilities:

• Worked as an SAP OTC expert in developing functional specification based on the business requirements
• Extensively worked on Contracts, Quotes, Sales Orders, delivery processing and invoicing.
• Worked on price list and contract based pricing with customized pricing routines based on the business requirements and condition exclusion logic.
• Worked on SAP integration with online web application to take orders.
• Performed comprehensive testing on web services, BAPIs and function modules.
• Co-ordinated with both onshore and offshore ABAP team in translating the requirements into technical specifications.
• Co-ordinated with the end users for UAT sign-offs before the planned release.
• Responsible for functional approval of the SAP transport migrations across the systems managed through Kintana requests.
• Involved in preparing cutover activities before release which includes cutover planning, preparation and execution.
• Handling production support activities including post Go-live support calls, user interactive sessions and resolving customer queries through a ticketing system managed by Service manager.
• Resolving high priority tickets (L2) within the SLA agreed upon.
• Created a number of Knowledge base articles (KBA’s) to support user experience of the application.
• Created training documents for the end users and conducted comprehensive training sessions for the field users.

Confidential, Glendale, CA

Sr. SAP SD/LE Consultant

Responsibilities:

• Consultant of the OTC team which reevaluated the Order to Cash scenario in SD.
• Worked on Production support, enhancements and break-fix tickets through remedy ticketing system.
• Developed functional specifications for new business requirements, closely working with the developers throughout the development phase and performed unit, integrated testing and moving those changes to production without any impact to already existing functionalities.
• Extensively worked on Order management, Contract processing, customer Returns, Credit memo, Debit memo request, Claims, Free of charge delivery and Invoice correction request.
• Involved in designing process design documents and functional designs for pricing optimization.
• Involved in pricing Optimization Configuration like creation of various kinds of requirements and formulas to meet client demand. Worked on complex pricing procedures and configured condition tables with new custom fields to meet business requirement, access sequence. Worked extensively on Promotions, Sales deals and Rebates.
• Addressed production issues and provided solution in a timely manner to the business users.
• Configured Logistic Execution system for efficient route determination, Leg determination and batch determination. Worked extensively on transportation planning time, shipment, and stock transport order (STO) and intercompany and intra company sales order processing.
• Involved in developing various interfaces between SAP Pricing and Third party tool (Sabrix).
• Analyzed ECC interface with CRM, B2B applications for new enhancement and performance improvement.
• Worked with SAP ABAP team in developing RICEF (Reports, Interfaces, Conversions, Enhancements and Forms) list as per the client needs.

Confidential, Denton, TX

SAP SD Consultant

Responsibilities:

• Worked in full life cycle implementation. Conducted group workshops & one-on-one requirement gathering sessions with super users and management.
• Prepared a detailed document of AS-IS study and developed the detailed TO-BE processes to suit the company objectives.
• Worked as a primary consultant in implementing Order to Cash.
• Customized and implemented organization structure and sales areas as and when required by the management.
• Maintained price relevant master data in customer master record and material master record.
• Set up separate prices for regular customers and dealers by defining different price groups.
• Configured the condition types, access sequence, and the pricing procedures, and worked with formulas for alternative calculation types.
• Configured custom sales, billing and delivery document types to suit the business requirements.
• Involved in Logistics Execution Configuration like warehouse management, shipping and Transportation activities. Configured delivery processing, picking, packing, shipping point determination and storage location determination.
• Involved in Variant Configuration total process flow like Creation of Configurable Material, Creation of Characteristics, Creation of Class, Creation of Configurable Profile, Creation of Object Dependencies and Creation of Variant Condition Records.
• Configured Output determination procedure, text determination and partner determination.
• Configured change pointers on custom tables to send an IDOC from SAP to legacy system whenever data was changed in these custom tables.
• Loaded Master Data (Customer Master Records/Material Master Records) from Legacy system into SAP by using LSMW.
• Responsible for 24X7 production support in an onsite / off-shore model for application support covering the user groups all the 3 continents with a single instance in North America.
• Involved in unit testing, Integration testing, regression testing by using HPQC quality center. Prepared test scripts and user manuals.

Confidential, Los Angeles, California

SAP SD& LE Functional Consultant

Responsibilities:

• Participated in full life cycle implementation of the project.
• Extensively involved in business blue-printing, requirements gathering, gap analysis and AS-IS TO-BE business processes, configuration, enhancements, testing, knowledge transfer and Hyper care.
• As a part of the strategy, finances and operations of these various acquired brands were successfully integrated under one sales area and single company code.
• Extensively involved in Order to Cash complete business process flow implementation.
• Configured various sales documents types like Standard order, Returns Order, Cash sales, Rush order, Credit Memo and Debit Memo. Delivery documents like Return delivery, Cash sales, Replenishment delivery and delivery without order reference and billing documents like Standard invoice, cash sales, credit memo and invoice list as per the customer’s specific requirement.
• Configured Incompletion Procedures, Copy Control, availability check (ATP), Delivery blocks and their status.
• Globally configured the SAP billing module and integrated it with the Finance module to meet business requirements. Worked on Revenue account determination and Revenue recognition.
• Involved in Pricing Configuration like creation of condition tables, access sequence, and condition types and pricing procedure to meet client business requirements.
• Played a key role in developing a solution and business process design for stock transport orders using STO’s. Involved in Intercompany sales order processing and Intra company sales order processing.
• Prepared functional specs for various new Sales Order and STO types to suit company needs.
• Migrated huge volume of Master data from Legacy system into SAP by using LSMW and BDC, using Winshuttle.
• Gathered Vendor Master Data and Material Master Data requirements for Order Management Team. Extended Materials to Plants, various storage locations and their respective Sales Areas.
• Worked on ALE, EDI and IDOC’s both inbound and outbound model.
• Imparted functional knowledge with SAP ABAP team to develop Reports and Enhancements as per the client requirement.

Confidential

Business Analyst

Responsibilities:

• Documented the organizational architecture and made a blue-print of business processes within each department of the manufacturing plant to prepare a base document for building the ERP system.
• Acted as knowledge source and process consultant during the deployment of SAP full suite for integrating data exchange amongst Marketing & Sales, Production, Warehouse and Logistics departments.
• Created Excel-based ‘purchase planning’ modeling chart for Merchandising department and ‘material-in-stock’ modeling chart for Warehouse which enabled raising 100% accurate bill-of-material and reduced material wastage significantly.
• Established Design Studio with Executive Management in a manufacturing environment and introduced discriminatory pricing strategy which added significant value straight to the bottom-line on each successful order.
• Explored ways to lower the cost of transforming business data into information. To help achieve a cost effective reporting process, I suggested the following:
• Save money by reducing the cost of creating and supporting custom reports.
• Minimize the number of information structures and queries that must be maintained (Reuse reports whenever possible).
• Worked as Jr. Consultant in the Production Support team for about a year.