SAP SD Lead Consultant Resume

Professional Summary

- Having 13+ experiences in total sales area, where as 10+years of Experience in SAP - SD module as a SD Functional consultant.
- Certified as a professional CRM Consultant in 2008
- Professional expertise in understanding and configuring the business process
- Excellent communication skill with ability to adopt any environment
Adopt at understanding current system landscape to design integration approach.
Experience involves team management for SD.
Involved in client interactions to understand requirements and solution design.
Worked on Material listing, Exclusion and material determination
Worked on customer account groups and Partner determination
Worked on different sales document types like Sales, Delivery, Billing documents
Worked on different Sales Process (O2C) in SAP-SD module

PROFESSIONAL EXPERIENCE

Confidential

SAP SD Lead Consultant

Responsibilities:

Handling Incident Management Process and ensure Remedy calls are resolved with respect to the defined SLA’s & are delivered as per the agreed scope, quality & timelines
Familiar in Solman Charm process
Involved in the unit testing in development system & integration testing in quality system
Prepared resolution proposal and Functional Specifications

Confidential

SAP SD Lead Consultant

Responsibilities:

Achievement: Received “BRAVO” award
Involved Knowledge transition and Reverse KT with client
Prepared Application Understanding Document.
Pre-and post implementation central support
Resolved L1, L2, L3 issues in stipulated time
Drive/support the technical team for implementation of enhancements based on business
Requirements ensure solutions are delivered according to target dates with high level of quality Identification of root causes for the issues and the resolution of the same
To assist the developers in developing the logic for the business requirement.
Ensured that responsibilities of the team members are clearly defined and provide support
Prepared SD Key Data Structure for Dubai Roll-Out Project
Prepared Functional specifications for new business requirements.

Confidential

SAP SD Senior Consultant

Responsibilities:

Confidential

SAP SD Senior Consultant

Responsibilities:

Confidential

SAP SD Senior Consultant

Responsibilities:

Working with various functional groups to optimize all the tasks & activities carried out in Sales, Delivery and Billing along with testing to check the fine tuning across all environments.
Involved in monitoring and handling customer interactions to resolve customer’s sales process with the help of EDI/IDocs
Working for Chang Request, Severity-2 Severity-3 issues for Lilly account
Interact with customers for trouble tickets and solving the issues in stipulated period

Confidential

SAP SD Senior Consultant

Responsibilities:

Handling Incident Management Process and ensure Remedy calls are resolved with respect to the defined SLA’s & are delivered as per the agreed scope, quality & timelines.
Involved in Audit Check for Incident Resolution on monthly basis.
Ensure that responsibilities of the team members are clearly defined and provide support in resolving technical issues.
To maintain/check tasks which should be performed on a daily basis to ensure errors are dealt with on a timely basis and to proactively check for problems.
Coordinating with different levels of persons to get the issues resolved Giving suggestions to the end users

Confidential

SAP SD Consultant

Responsibilities:

Creation and assignment of sales organizations, Distributions channels and Divisions, configuration of customer Master Data
Configured Account groups, Partner determination for the same
Configuration of different sales document types
Consignment process
Configuration of item category and schedule line category
Configured the pricing using Condition technique.
Free goods determination
Configured Shipping point & Route determination.
Configured account determination.
Configuration of credit management
Configuration of incompletion log
Configured text determination
Worked on Material listing, Exclusion and material determination
Credit management
Intercompany Sales Process.

Confidential

Sales Executive Officer

Responsibilities:

To appoint new dealers in the area assigned to me and to boost the sales of the existing dealers
Monitoring the activates of in-shop demonstrators
Organizing dealers meet
Keep touch with institutional and bulk customers
Achieving the assigned targets in time