SUMMARY

• Over 8 years of Experience in SAP Administration (Support, Implementations, Upgrades, Migrations) as Senior SAP Basis/Net - weaver/Solution Manager Consultant
• Worked extensively on Production support (onsite and offshore) on several environments such as Portal, Netweaver 7.0 - ECC 6.0, BI, PI, GRC, Solution Manger 7.0 EHP1, 7.1; Netweaver 04 - ECC 5.0, BW, EP, XI,SRM, CRM, SM, SAP R/3 4.7x200, 4.5B, 4,6C,BW 3.0B
• Worked on high sev tickets and root cause tickets .Had very good knowledge on remedy ticket tool and change management
• Experience in the upgrade of SAP NW 7.3 to 7.4 using SUM tool
• Worked on the upgrade of BW 7.0 to BW 7.3
• Involved in the installations of SAP 4.7, ECC5.0, SAP ECC6.0 EHP4/EHP5/EHP6, SAP BI 7.0/ 7.3, Solution Manager 7.0 & Solution Manager 7.1
• Experience in Unicode conversion & OS/DB migration
• Involved in Database migration involving these SAP components like BW/ESS/ECC/PI/Solman etc
• Experience in ECC batch enablement using Redwood & Reporting features
• Experience with E2E solution manager 7.1(SP 09) installation & Configuration in Technical systems monitoring with 100plus ABAP & Java systems
• Experience in Monitoring, Root Cause Analysis/Service desk configuration, and Technical Administration
• Experience in using & Deploying SAP LVM
• Involved in the migration of SAP BI 7.0 to 7.3
• Involved in Linux Migration in ECC from Windows to Linux
• Experience with SAP on windows operating systems
• Experience in database Disaster recovery
• Performed Oracle Upgrade from Oracle 10g to 11.2.3
• SAP BOBJ 4 integration to SAP BW
• Performed SAP Portal NW 7.3 installation including licensing and SSO setup to Backend R/3 and BI systems
• SAML 2.0 Configuring AS Java as a Service Provider
• Applied HRMS LCP’s ( HR & Basis Support packages) on a quarterly basis for the entire landscape
• Strong experience in 24X7 Production Support
• Proven expertise in Client Administration, Transport Management, and Patch Management.
• Extensive experience in System Copies, client copies
• Extensive experience in SAP Authorization and Security
• TDMS application deployment for HRMS application
• Worked on SAP Netweaver Gateway 2.0 SP06 configuration
• Involved in project deployments/installation of ECC, BW, SCM, Live Cache, SRM, MDM & EP
• Extensively worked on applying the SAP ABAP patches using SPAM & SAINT, applying OSS notes and Java patches using JSPM with experience in using Configtool & Visual Admin as well as NWA
• Installed SAP Business Packages for SAP NW 7.3 portal for ESS/PSS
• Proven expertise in SAP Security Administration, Documenting the Procedures and policies
• Expertise in Database Management - Backup, Restoration using BRTOOLs, Table space administration
• Excellent analytical and problem solving skills
• Excellent Documentation, Communication and Problem solving skills.

TECHNICAL SKILLS

ERP: SAP R/3 4.6, 4.7, ECC 6/5/4, Net weaver 04s, Enterprise Portal, and SUP & Afaria

Operating Systems: Windows /HP-UX/Linux / AIX 5.3.

Databases: Oracle,DB2

MO-Tools: SOLMAN Service Desk (Including CHARM), BMC- REMEDY, HP Open View, and IBM Tivoli.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Sr. SAP Basis Administrator

Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.3, Solution Manager 7.0 & 7.1 SP08, EP 7.0/7.3, PI 7.0/7.1

Responsibilities:

• Worked on OSDB Migration for both ECC & BI systems in the landscape
• Involved in the installations of SAP ECC5.0, SAP ECC6.0 EHP4, EHP5 & EHP6
• Worked on the upgrade of SAP NW 7.3 to 7.4 using SUM tool
• Worked on the upgrade of SAP ECC5.0 to ECC6.0 EHP4
• Worked on the upgrade of BW 7.0 to BW 7.3 with Unicode conversion
• Installed and configured Solution Manager 7.1 (SP09)
• Performed systems preparation which includes users creation like solman admin,smd admin,solman btc etc & SLD synchronization to LMDB & attachment of solution manager diagnostic agents to Solution Manager
• Performed Basic configuration
• Configured CA Wily Introscope and attached to Solution Manager system
• Performed managed systems configuration for 100+ ABAP & Java systems in the landscape and configured Early watch alerts for all systems
• Configured central license management
• Performed Technical systems monitoring
• Configured Maintenance Optimizer
• Knowledge on ChaRM configuration
• Performed User Management, Authorization Management, Role Management and CUA
• Developed and maintained authorization process design and related documentation for SAP.
• Designed, build, implement and support SAP security roles and profiles to all SAP environments ensuring appropriate safeguards are in place.
• Performed Root Cause Analysis(RCA) setup
• Performed extended ITSM configuration for automatic email notification
• Performed extended ITSM configuration for SLA management
• Worked on Solution Manager work center
• Involved in Installations and configuration of SAP BI 7.0 & 7.3
• Involved in the migration of BI 7.0 to 7.3
• Involved in Linux Migration in ECC from Windows to Linux
• Knowledge on SAP BPC 7.0 installation and integration to SAP NW BW 7.01
• Setting up SAP authentication and configuring single sign-on for BO
• Performance tuning of BO environment by proper distribution of BO services and JVM memory settings
• Worked on migrating SAP servers from HP to Linux 2.6
• Performed Oracle upgrade from Oracle 10g to 11.2.3 including Oracle bundle patches
• Performed TDMS software installation & TDMS clients copied based on the request
• Setting up TDMS RFC Landscapes
• Created clients and performed client copies from the predefined clients.
• Handled TMS & Transports administration
• Worked on Portal transports( moving .epa & par files) including KM document movement
• Worked on moving DTR( Design Time Repository) tracks from NWDI
• Performed portal build of 7.0 & 7.3 servers and involved in enabling SSO to R/3 and BI systems
• Performed System Refresh and DB Reorganization
• Worked on SAP Netweaver Gateway 2.0 SP06 setup for the Mobile applications integration with SAP
• Portal user creation and management
• Enabled digital signature in form 16 for customer’s India team requirement
• Experience in configuring the SSL Key Pair and Trusted X.509 Certificates
• XI SSL Configuration (AS ABAP) for UK EYO eFiling
• Performed XI transports using CTS method
• Involved in performing BO transports
• Performed troubleshooting of SAP Jobs which were scheduled by Cronacle Redwood tool
• Knowledge on scheduling and monitoring batch jobs using Redwood tool
• Working on User Roles, Profiles and Authorizations.
• Worked on scheduling SAP Go-Live sessions and implemented the recommendations provided by SAP
• Implementing SAP Correction and Transport System. Managed TMS such as setting up Transport Domain Controller with other systems in the landscape.
• Supporting SAPGUI front-end installation.
• Created and tested the efficiency of logon groups and load balancing.
• Created and managed RFC connections between Development and QA servers.
• Involved in User/ developer support including troubleshooting, transports, OSS administration, and user maintenance.
• Troubleshooting system problems, applying Support packs, Add-on, Plug-In, OSS notes.

Confidential, Atlanta,GA

SAP Basis Administrator

Environment: SAP R/3 4.7, 4.6C and Netweaver 2004s

Responsibilities:

• Setting up process for daily system monitoring, memory management, buffer management, and performance tuning & troubleshooting.
• Configured and monitored the Background Jobs.
• Running Transport Request from Unix Level
• OP Modes- Configured OP modes for Different Work Loads.
• Reporting of Alerts and Performance of R/3 for every 4 Hours.
• Handling file system problems like Disk utilization of /oracle//saparch and /usr/sap/trans, /usr/sap/, sapmnt etc., file systems.
• Print Management like set up the printer device, format type, and page sizes.
• Set the process of fine tuning and giving performance reports.
• Applying OSS notes and support Packages, Kernel Upgrade.
• OSS / SAP Service Marketplace: Downloading support packs, add-on components, notes, Creating messages, Opening/Closing OSS connection.
• Provide OSS connectivity (OSS - Online Support System) for SAP to remotely login and troubleshoot

Confidential

IT Consultant

Environment: SAP R/3 4.6, 4.7, ECC 6.0, Net weaver 04s, Enterprise Portal, and SUP & Afaria

Responsibilities:

• Responsible for providing support to all development and production environments for the SAP system including Enterprise portal, SAP 4.6C, ECC 6.0, Net weaver 04’s, solution manager.
• SAP Basis support and provided 24x7 supports, performed entire SAP Basis Activities as a consultant.
• Installed Development & Pre-Production on different Hosts on AIX 5.3 and Oracle 10g
• Performance monitoring of the Production, Dev and QA system.
• Daily activities such, System lock, Update error, ABAP Dump error, Monitoring Buffers and System logs.
• Monitoring update request, load balancing by logon groups, database locks.
• Opening of client, SAP service connection, Client Copies, Client refresh,
• Monitoring background jobs.
• Configuration of transport management system (STMS)
• Troubleshoot TMS, SAP database, and operating system issues.
• Analyzing work processes, Expensive SQL statements, Database buffer, operation modes.
• Troubleshooting failed backups for SAP data's, offline redo logs, and bin files etc.
• Database reorganizations, index rebuilds, apart from other day-to-day BASIS and DB tasks.
• Applying support packages, Kernel release, kernel upgrade & SPAM/SAINT upgrades.
• Performed post Installation activities for PI.
• Configured parameters in RZ10 as suggested by SAP & Functional team in both servers.
• Configured RFC connections between PI to R/3 all servers.
• Configured R/3 servers as source systems in PI.
• Appling Notes (Thru Snote & Manual Notes) & Patches to PI.
• Performing PI Readiness Check report on part of PI system Availability.
• Monitoring the PI components (Adapter engine, RWB, IR & ID) and its performance
• Creation of Objects & Business systems in SLD as per requirement.
• Performing CPA Cache refresh.
• Checking execution of Inbound/Outbound Queues (SMQ2/SMQ1) and troubleshooting If any messages got blocked.
• Applying patches through JSPM tool.
• Performed DB refresh.