PROFESSIONAL SUMMARY:

• Over 8 years of extensive hands on experience in installation, configuration, upgrade, migration and support of ERP applications SAP R/3 4.6C, 4.7 EE, ECC 5.0/6.0, Enterprise Portal, Netweaver2004/2004s, Solution Manager 6.0/7.0/7.1, BI/BW, XI/PI, SRM, CRM, SCM/APO.
• Experience in various SAP implementations, designing the architecture and building the SAP landscapes
• Performed very complex Data Centre Migrations.
• Experience in leading upgrades, Unicode conversions, and Common Upgrade and Confidential (CUUC), EHP Upgrades
• Experience of working as Team Lead and Technical Manager
• Lead the Implementation of SAP ILM.
• Installation, configuration and Administration of Solution Manager including Early Watch setup, SLA reporting, Central system monitoring, Business process monitoring, configuration of availability monitoring, Service desk, CHARM, root cause analysis, and Maintenance optimizer.
• Installation and configuration of dual stack (ABAP and Java) systems.
• Oracle 10g upgrade to Oracle 11g, Applying Oracle database patches
• Installation, Configuration and patching of BPC 7/10 (Business Planning and Consolidation).
• Experience in System copy using both sapinst export/import method and DB refresh method.
• Experience in System Refresh on both UNIX and Windows platforms.
• Experience in applying Support Packages using SPAM, Kernel upgrade and applying SAP add - ons through SAINT.
• Experience in Java administration using tools like Visual Admin, Configtool, jcmon, JSPM.
• Expertise in memory management and performance tuning.
• Implementing SAP notes using snote as and when required.
• Experience in CUA (Central User Administration) Configuration.
• Experience in configuration of Transport Management System (STMS).
• Experience in Database administration like extending tablespaces by adding data files, Force update of stats, DB check using BR tools. Strong experience on DB2 and Oracle (RAC) databases.
• Expertise in SAP Security management - User administration (user creation, assigning roles/ profiles and locking/unlocking/resetting password) and Role Administration (role creation and modification).
• Enterprise Portal management - Applying portal patches, IGS patches and KMC patches.
• Creation of Single Sign on (SSO) certificates via eportal and importing them into ABAP and Java stack systems using Visual Admin.
• Experience in Backup management - configuration and maintenance of online and offline backups
• SAP License management - Request new SAP License, maintain certificates and apply.
• Designed and implemented Disaster Recovery (DR Test) for SAP systems.
• Experience in TREX Installation, upgrade, and maintenance.
• Experience on Central process scheduling (Redwood CPS).
• Installation and configuration of Business Connector.
• Worked on tools like Topcall, XIPAY, Hyperic, Xymon, Gomez, Wily Introscope, ITS and Citrix.
• Good working experience on all flavors of UNIX and WINDOWS platforms.

TECHNICAL SKILLS:

ERP: Netweaver 2004/2004s, ECC 5.0/6.0, Solution Manager 6.0/7.0/7.1, R/3 4.6B/4.6C/4.7 EE, Enterprise Portal, BI/BW, XI/PI 7.0, CRM 4.0/7.0, SRM 4.0/7.0, SCM

O/Systems: AIX, Solaris, Linux, AS400, Windows 2003/2000/NT.

Databases: Oracle 11g/10g/9i, SQL Server 2008 SR1, DB2 8, DB2 9.1, Sybase

Tools: ILM, BPC, Business Connector, Wily Introscope, Hyperic, Xymon, Gomez, XIpay, USD, Remedy, Assyst, Service-now, Build automation.

GUI Tools: SAP GUI 6.20, 6.40, 7.10, 7.20

Packages: MS Office (Word, Excel, Power Point, Outlook)

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Senior SAP Basis Consultant

Responsibilities:

• Installation and configuration of ECC, BW, CRM, SCM systems
• EHP upgrade from SRM 7.0 EHP1 to SRM EHP2.
• Integration among ECC, BW, SCM systems.
• Installation and configuration of SCM APO, Live cache systems
• Configuring transport management system across the landscapes
• Daily health checks, Performance tuning.
• Installation and Configuration of solution manager 7.1
• Upgrading support packs using SPAM, JSPM
• Performing kernel upgrades

Environment: ECC 6.0, CRM 7.0, BW 7.3, SCM 7.0, Solution Manager 7.1, AIX 6.1, Oracle 11g

Confidential, Connecticut

Lead SAP Basis Consultant

Responsibilities:

• Requirements gathering from the customer and designing the systems landscape.
• Designing dual maintenance transport strategy and configuring transport management system accordingly.
• Common upgrade and Confidential of ECC5 to ECC6 (CUUC)
• Migrating sandbox system from AIX to Linux.
• Upgrading Oracle 10g database to Oracle 11g.
• Migration of SAP systems from one server to another.
• Integrating upgraded system with BW, CRM, Portal.
• Defining transports strategy and moving developments across the landscape
• Assist with issues in integration testing
• Tuning the performance of SAP systems
• Applying SAP support packs, add-ons, implementing OSS notes as and when required
• User maintenance and security administration
• Documenting system maintenance procedures and knowledge transfer
• Implementation of revenue recognition in ECC 6 systems

Environment: ECC 5.0 / 6.0, CRM 7.0, Solution Manager 7.1, AIX 6.1, Oracle 10g, Oracle 11g

Confidential, California

Lead SAP Basis Consultant

Responsibilities:

• Requirements gathering from the customer and defining client strategy, Designing/modifying the landscape
• Define transport strategy and configure transport management system across the CRM 7.0 landscape
• Integration of CRM 7.0 and BW, creating source systems and partner profiles
• Source system conversion in BW system.
• Integrating NCR AMS application with SAP, validating web services and WSDL files creating SSL certificates and troubleshoot any issues in integration of CRM with NON SAP applications
• Integrating SAP DQM with CRM 7.0 system
• Conducting SAP security work shops, involve in defining security strategy
• Creating roles, user profiles, assist with security related issues.
• Assist with defects found in integration testing
• Assisting any issues with moving transports across the landscape
• Implementing OSS notes as and when required
• Applying SAP support packs and add-ons.
• User maintenance and security administration
• Maintaining service connections in service market place

Environment: CRM 7.0, Solution Manager 7.0 EHP1, AIX 6.1, DB2 9.7.

Confidential, NY

Lead SAP Basis and Netweaver Consultant

Responsibilities:

• ECC 5.0 to ECC 6.0 upgrade along with Confidential (CUUC)
• Installation and configuration of solution manager 7.1.
• Tuning the performance of systems
• Configuration of solution manager - Early watch alerts and Service level reporting, Business process monitoring
• Performing system refresh.
• Applying support pack stacks and kernel upgrades
• Client copies, Importing transports.
• Reorganization of SAP housekeeping jobs
• Patching Java stack systems using JSPM
• Ensuring the good health of SAP systems by proactive monitoring

Environment: ECC 5.0/6.0, Solution Manager 7.1, Solaris, Oracle 11g/10g.

Confidential, San Rafael, CA

Sr. SAP Basis and Netweaver Administrator

Responsibilities:

• Oracle 10g upgrade to Oracle 11g and applying patches to oracle databases
• Upgrade solution manager 7.0 to 7.1 and configure.
• Configuration of SLD, Adding systems into solution manager and configuring Early watch alerts and Service level reporting, Business process monitoring
• Installation and configuration of SCM APO systems
• Installation of live cache clients, integrating live cache clients with BW systems
• Proactive monitoring and troubleshooting live cache issues.
• Installation, Patching, and configuration of BPC 10 (Netweaver).
• Installation, configuration and patching of Vertex
• Installation and configuration of SAP Netweaver 700 EHP1 SR1 systems on Oracle RAC systems in High Availability (HA) environment.
• System copy using DB refresh methodology
• Applying support pack stacks and kernel upgrade
• Tuning the performance of systems
• Installation and configuration of XiPay in Confidential landscape.
• Installation and configuration of ERP 2004 SR1
• Configuring SAP router and SNC configuration
• Client copies, Importing transports.

Environment: SAP Netweaver 7.0 EHP1 SR1, ERP 2004 SR1, Solution Manager 7.0/7.1, Linux, Windows 2003, Oracle 11g/10g, MS SQL server 2008.

Confidential

Team Lead (Sr. SAP Basis and Netweaver Administrator)

Responsibilities:

• Installation and configuration of ABAP and Java stack systems.
• Homogeneous system copy on both UNIX and Windows environments.
• Application of support packs for SAP R/3 Systems.
• Worked on enqueue replication technology
• Oracle database patch upgrade using Mopatch tool.
• Upgrading SAP Kernel patches.
• Applying OSS notes using snote as and when required.
• Creation of users, assigning roles and profiles, locking, unlocking, password reset, deletion of users.
• Creating roles, modifying roles and transporting them across the landscape.
• Central system monitoring through Solution Manager.
• Moving transports across the landscape using CHARM
• Configuring availability monitoring in solution manager to ensure the availability of all systems across the landscape.
• Installation and configuration of SAP archiving using opentext IXOS.
• Downloading support packs using maintenance optimizer in solution manager
• Installing SAP MMC and adding all systems to ensure single point of monitoring.
• Configuring EW and SLA reports, analyze EW reports and implementing its recommendations.
• CCMS alert monitoring, CCMS alert configuration for dialogue work process utilization.
• Requesting maintenance certificates and applying them in SAP.
• Table space administration using BRTOOLS.
• RFC configuration and troubleshooting issues related to RFC.
• Changing instance number of SAP system.
• Instance movement from one host to another.
• Implementing the suggestions given by sappfpar tool.
• Configuring printers and resolving issues related with printers and print queues.
• Logon load balancing using smlg.
• Trouble shooting file system capacity issues by running RSBTCDEL2.
• Smitty tool - worked on to increase file system size and installing some softwares like Java.
• Handling file system space issues and capacity planning of file systems.
• Analyzing and implementing recommendations given by Early Watch (EW) reports and RTCCTOOL report.
• Creating developer keys and access keys for objects using OSS.
• Creating OSS messages to SAP and providing WTS connections to access RMG systems by SAP.
• Incident management. Resolving tickets raised by users.
• Interacting with client and giving KT to team members.

Environment: SAP Netweaver 2004/2004s, ECC 5.0, ECC 6.0, solution manager 7.1 CRM, SCM, APO, SRM AIX, AS400, Linux, Windows 2003, Oracle, DB2 & MS SQL.

Confidential, San Rafael, CA

Sr. SAP Basis / Netweaver Consultant

Responsibilities:

• Interacting with client to plan and design the required infrastructure, Capacity management.
• ECC 5.0 system installations.
• Installation and configuration of ILM tool in SAP.
• Performing system copies to create SAP system that contains only user master records, variants and basic master data of source SAP systems.
• Creating and running data sub-setting projects to copy data from production copy to Dev/Quality system.
• Encrypting the confidential data (Data masking) in Dev and QA systems for avoiding unauthorized access.
• Documentation of ILM implementation and share it with ERP practice.
• Performing system copies using sapinst export import process.
• SAP installations using Oracle backup/restore method.
• Applying support packs and Add-ons using SPAM/SAINT, Kernel Upgrade.
• Importing transport requests into system using STMS. Applying SAP notes as and when required.
• Tuning the performance of SAP systems.
• Database administration activities like extending table space by adding data files (using BRTOOLS), index rebuilding, updating statistics, and DB Check.
• User administration like creation of user id’s and locking, unlocking them, password reset and assigning specific roles and authorizations.

Environment: ECC 5.0, Sun Solaris, Oracle10g

Confidential, San Rafael, CA

Sr. SAP Basis/Netweaver Consultant

Responsibilities:

• ECC 5.0 to ECC 6.0 upgrade, Documenting upgrade tasks and giving KT to team.
• Installation and configuration of ABAP and java stack systems.
• System copies using both sapinst export/import procedure and DB refresh method.
• Applying support packs using SPAM/SAINT.
• Upgrading kernel patches.
• Performing system refresh for ABAP and Java stack systems and post refresh activities.
• Oracle patch upgrade using MOpatch tool.
• Configuring availability monitoring in solution manager to ensure systems availability across landscape.
• CCMS alert monitoring and CCMS alert configuration for dialogue work process utilization.
• Downloading support packs using maintenance optimizer in solution manager.
• Configuring EW and SLA reports, analyzing EW reports and implementing its recommendations.
• Creating transport scripts to execute mass transports.
• Capacity management depending on rate of growth in database size.
• Force updating stats and index rebuilding.
• User Administration - creation of users, assigning roles to users, locking and unlocking, password reset.
• Role maintenance - creation of roles, modifying roles.
• System monitoring using solution manager.
• BPC Administration - BPC app set backup and restore, BPC password reset, Code push.
• Troubleshooting RFC related issues.
• Raising OSS messages to SAP, Opening connection in OSS for remote access to SAP.
• Checking memory parameters consistency using sappfpar tool and implementing recommendations.
• Installing SAP MMC and adding all systems to ensure single point of monitoring.
• Monitoring entire infrastructure and ensuring optimal performance.
• Requesting for new SAP licenses, maintaining certificates and importing them.
• Handling file system space issues and capacity planning of file systems..
• Monitoring systems (Dump Analysis, Work load analysis, Buffer management, OS Monitoring, Systems locks, update records, system log) for any issues and resolving them.
• Performance monitoring of Hardware, Application, and Database.
• Troubleshooting saposcol related issues.
• Administration of Opentext IXOS like Installation of patches on IXOS server, checking spawner processes and checking backups.
• Administering XIpay that is used in credit card validation.
• Documentation of all Basis activities.

Environment: SAP Netweaver 2004/2004s, SAP 4.6C, SAP 4.7, ECC 6.0/5.0, CRM, SRM, BW, Sun Solaris, Linux, Windows 2003, Oracle10g.

SAP Basis Administrator

Confidential

Responsibilities:

• Installation and configuration of SAP 4.7, ECC 5.0, Netweaver 2004s systems.
• Application of support packs for SAP R/3 Systems.
• SAP Kernel upgrade and web dispatcher upgrade, Applying IGS patches.
• Applying OSS notes using snote as and when suggested by SAP or application team.
• Performing system refresh.
• Installation and configuration of SAP R/3 4.7 and solution manager 6.0
• Installation and configuration of SAP MaxDB and Database Manager on Windows Server.
• Performing client exports and client imports.
• Transport Administration, CCMS configuration.
• Managed ftp interface issues and was single point of contact for all interface and OPC related issues.
• Setting up CUA, adding and deleting systems in CUA using SCUA and SCUG.
• Setting up connections to SAP systems in portal.
• Table space administration using BRTOOLS.
• RFC configuration and troubleshooting issues related to RFC.
• Portal administration-Adding systems to portal and configuring them.
• Instance movement from one host to another.
• Changing system number of an SAP system.
• Running and implementing suggestions given by sappfpar tool.
• Participated in SAP 24-Hour Outages & Disaster Recovery Exercises.
• Configuring printers and resolving issues with print queues.
• Logon load balancing using smlg.
• Trex patching and monitoring trex through saf crmc tool.
• Installation and configuration of Business Connector.
• Troubleshooting issues on SAP faxing with TOPCALL.
• Publishing instructions into ITS and activating services and modules using sicf transaction.
• Involved in IXOS archive server related issues.
• Providing 24*7 on call support and remote assistance to client.
• SAP background job monitoring and troubleshooting if any failure occurs.
• Trouble shooting file system capacity issues by running RSBTCDEL2.
• Smitty tool - worked on to increase file systems size and installing some softwares like Java.
• Handling file system problems like disk utilization.
• Monitoring systems (Dump Analysis, Work load analysis, Buffer management, OS Monitoring, Systems locks, update records, system log) for any issues and resolving them.
• Analyzing EW reports and implementing recommendations of SAP if necessary.
• Raising OSS messages to SAP.
• Running RTCC TOOL to check SAP recommendations and implementing them if necessary.
• Monitoring IDOCS through sm58 and resolving issues if any.
• Creating developer keys and access keys for objects using OSS.
• Creating OSS messages to SAP and proving WTS connections to access RMG systems by SAP.
• Resolving tickets raised by users.
• Checking USD and resolving any issues raised by users.
• Preparing and maintaining system overview documents & Product Status Reports for Capacity Management & Proactive Analysis.

Environment: SAP 4.6C, 4.7, Netweaver 2004/2004s, ECC 6.0/5.0, BW, CRM, SRM, Enterprise Portal, AS400, AIX, Windows 2003, Z/OS, DB2, Oracle10g, MS SQL

Confidential

SAP Basis/Netweaver Administrator

Responsibilities:

• Installation of Netweaver 2004s systems and post installation activities.
• Creating new SSO certificates using visual admin.
• Configuration of wily introscope.
• Applying SSO certificates in both ABAP using strustsso2 and java systems using visual admin.
• Applying Java patches through JSPM.
• Monitoring backups and taking actions if it fails for any reason.
• Client refresh and logical system conversion using BDLS.
• Monitoring Java Servers using jcmon.
• Adding data files to table space when it reaches specified thresholds.
• Checking availability of royalmail portal using tools like Gomez and wily introscope.
• JDK upgrade for SAP WAS server.
• Monitoring Oracle database of SAP systems.
• Applying support packages using SPAM/SAINT.
• Upgrading kernel and web dispatcher.
• Worked on OSS related tasks like creating developer keys and access keys, opening service connections.
• Running RTCCTOOL report and implementing recommendations.
• Transportation of developments across the systems in landscape.
• Administering Profile parameters ensuring the system performance.
• Checking database utilization and adding data files using brtools.
• Creation of GCARS (Global Change Approval and request System).
• Giving knowledge transition for team members.
• Scheduling and monitoring background jobs.
• Capacity management and planning across all SAP servers and infrastructure servers.
• Monitoring entire infrastructure using Hobbit tool and troubleshooting if any issues occurs.
• Monitoring systems health thoroughly.
• Earlywatch report analysis and implementing it’s recommendations.
• Creating develop keys and access keys for application team.
• Maintaining online and offline backups.

Environment: Netweaver 2004/2004s, Enterprise Portal, AIX, Linux, AS400, Windows 2003, Oracle10g.