We provide IT Staff Augmentation Services!

Solution Manager Resume

4.00/5 (Submit Your Rating)

PROFESSIONAL SUMMARY:

  • Overall 12 years of IT experience that includes over 9.5 years of extensive experience in SAP Basis NetWeaver Administration.
  • Hands on Experience on Installation, Configuration, Upgrade and Migration support of ERP Application SAP ECC 6.0 EHP7, SAP NW7.3/7.4, Solution Manager 7.1 with clear understanding of EP7.0, P0 7.4, CRM 7.0 (EHP2) on platforms like Windows (2008/2012) and Unix (AIX, Linux) with databases (HANA 1.0, MS SQL Server 2012, Max DB 7.6, Oracle, Sybase).
  • Worked in discrete Energy, Pharmaceuticals, Health Care, Industrial Product and Manufacturing industries
  • Installation and configuration of Solution Manager 7.1 SP14 including Maintenance Optimizer, Early Watch Alert EWA, Service Desk, ARIS, Incident Management and Content Management
  • Hand - on experience in Change Request Management (CHARM), CTS+, CSOL & Retrofit, BPMon, Technical Monitoring, solution documentation, IT service Management, MOPZ, SLR, Downtime Management, Solution Manager setup and maintenance optimizer to enable Support Pack Updating and System Performance Monitoring
  • Experience on HANA solution specification - Single Node
  • HANA Studio setup, HANA, HANA Backup and Recovery, Performance monitoring
  • SAP HANA Administration and Monitoring through HANA COCKPIT
  • Expertise in complete Life-cycle Implementations with landscaping, Sizing, Installation setup, importing support packages through SUM tool
  • Handled sizing activities for finalizing hardware for the companies IT infrastructure
  • Business Process Monitoring, Performance tuning and Alert Inbox
  • Configuration of SAP Router
  • Involved in Disaster Recovery of SAP Servers and DR drill
  • Procurement of servers and backup solution for various SAP servers
  • Planned and Designed system Landscape.
  • Installed ABAP and JAVA Stacks in Netweaver 7.4 Platforms
  • Experienced in SAP BOBI 4.0 and Data Services 4.0 Installation administration and support
  • Expertise in SAP Kernel upgrades, SAP Front End (SAP GUI, NWBC) upgrade, SPAM/SAINT upgrade
  • Analyzed and resolved ABAP Dumps/Runtime errors of unusual nature by researching thru OSS notes
  • Proficient in general administration activities like monitoring Work Processes, System Logs and Batch input sessions
  • Experience as Oracle DBA providing support to Production, Development, and Test from versions 10.2 and 11.2
  • Knowledge on BW 7.3 on Oracle 11 to BW 7.4 on HANA migration with DMO (Database Migration option of SUM)
  • Pro-active monitoring, trouble-shooting and tuning of the systems at theSAP and databaseand Operating System levels
  • Experience in SAP J2EE administration (VA, Config Tool and SDM)
  • Expertise in Database Management using BRTOOLs to perform Database Copies, Table Space extension, Table space Reorganization
  • Hands on experience on SAP Portal Security and Basis
  • Experienced in handling large & complex SAP production environment & work involves 24*7 system support and monitoring systems.

TECHNICAL SKILLS:

SAP Product: ECC6.0 EHP7 /SOLMAN7.1 SP14 / SAP Business Objects 4.1, HANA 1.0

Programming Languages: ABAP/4, Java, C#, ASP.NET, VB.NET

Administration: SAP BASIS, HANA, Netweaver, GRC Administration

Database: Oracle (10g)/ (11g) SQL Server 2008/2012 R2 Sybase ASE, HANA

Operating System: Windows 2008/2012 R2 UNIX SUSE LINUX, RHEL 6.5

Office Tools: MS Office, Visio, MS Outlook, Net Meeting

Tools: VERITAS Backup Exec 12.5 for Windows Server

GUI Tool: SAP GUI 720/730/740 core

PROFESSIONAL EXPERIENCE:

Solution Manager

Confidential

Responsibilities:

  • Prepared SAP CRM system Performance Review and System Health Check report
  • Prepared SAP ECC system Performance Review and System Health Check report
  • Analyze the performance of production system and identify what issues are causing performance
  • Monitoring production system database tables that are growing rapidly and identify programs and processes consuming more memory
  • Provide deep expertise and best practices to setup the system parameters and settings to run SAP systems smoothly
  • Running SAP standard reports & notes for performance tuning and monitoring
  • Fixing issues reported in memory dumps, system logs and other performance intensive areas.

System Analyst

Confidential

Responsibilities:

  • Install BellaDati on Sandbox System and Documents preparing for Landscape
  • Creating Data set, Reports and Dashboard
  • Administration of BellaDati, Importing user and Administrating user group
  • Monitor the systems and resolved BellaAPs issues

Sr. Lead SAP Basis Consultant

Confidential

Responsibilities:

  • Upgrade Solman 7.1 SP12 to SP14 in Dev and Prd environment
  • Web Dispatcher installation on CRM Dev and QAS environment
  • Installation of ST PI/ ST-A/PI Plugs in Dev, QAS and Prd environment
  • Upgrade SAP BW 7.3 SP5 to BW 7.4 SP5 in QAS environment
  • Performed ECC, BW, BOBJ system security activities
  • Troubleshooting the message archiving issue by implement necessary SAP Notes / Support Packs
  • Estimate the database growth and request additional disk space proactively
  • Maintaining production, development & test databases and applications
  • Support applications like ECC, CRM, BI,BO, BW, Opentext, Data services and BPC Microsoft version
  • Life Cycle Maintenance by updating Kernel & Support Packs
  • Daily system checks and troubleshot any error.

Sr. SAP Basis Consultant

Confidential, Chicago, IL

Responsibilities:

  • Installation / Post Installation activities of Solman 7.1 SP12,Ehp7 on ERP 6.0, Business Intelligence, Process orchestration, Real Application Cluster over HP servers with Database ORACLE 11.2 / RAC on RHEL 6.5 environment
  • Configuration of Early watch Alert
  • Daily system checks and troubleshot any error
  • Maintaining production, development & test databases and applications
  • Performance tuning and SAP memory management optimization
  • Performance Monitoring of PI systems using pipeline concept
  • Monitoring of database for growth and performance
  • Performed DBA day-to-day activities like monitoring space availability, adding data files, user security
  • Experience with Installation, configuration and performance tuning of Oracle RAC
  • Applying patches and upgrade to BO 4.1 sp6 to sp2
  • Resolved number of incidents from users
  • Life Cycle Maintenance by updating Kernel & Support Packs
  • Register System to SLD & LMDB
  • Regular checking of Alert log file
  • Refreshing all Development and Quality Systems on Quarterly basis
  • Performing offline database (cold) backup on a weekly basis
  • Evaluate enterprise-wide SAP application systems and develop detailed analysis reports and recommendations for business critical systems
  • Responsible for operations of the ECC 6.0 Landscape like Backup, Restore & Recovery Monitoring.

Sr. Lead SAP HANA Consultant

Confidential

Responsibilities:

  • Installation / Post Installation activities of Solution Manager 7.1 SP8, over Dell servers with ORACLE 11.2 / Win server 2008 R2
  • Involved in Business and Architecture discussions
  • Design the entire landscape of EHP7 on HANA SP09
  • Architected and implemented HANA Backup and Recovery strategy
  • HANA Alert monitoring, Configuring Backups, Threshold configurations, DBA Cockpit integration, performance monitoring and Fine tuning
  • Configure Solman Setup and setup LMDB
  • Experience on HANA solution specification - Single Node
  • Applying support patches on HANA DATABASE through Hana Studio Life cycle manager
  • SAP HANA Administration and Monitoring through HANA COCKPIT
  • Good understanding of various component of SAP HANA
  • Worked on creating Attribute views, Analytic views and Calculation views
  • Determined the size and scope of technical developments for HANA Project
  • Performed UNION and INTERSECTION between views to represent business cases
  • Worked on SQL queries to pull the data
  • Security including User Management, Roles, and Privileges
  • Design and implementation of SAP SLT replication schemas in SAP HANA
  • Worked closely with SAP Technical team on Implementing the first customer’s project on HANA
  • Applying support packages using SUM 1.0 SP9
  • Experience handling integration between multiple systems for reporting - SAP ECC, SAP, BOBJ.

SAP Basis Lead Consultant

Confidential

Responsibilities:

  • Managed a team of 8 Basis Admins and four SAP landscapes which include ECC,BI, PI (XI), Solman 7.1 SP6
  • Acted as the principal for SAP Basis Support and Administration
  • Ensure all needed tasks are performed according to high quality standards, project planning and contractual SLAs
  • Installation / Post Installation activities of EHP5 for ERP 6.0, Solution Manager 7.1 SP6 over HP Proliant servers with Oracle 11g/Win 2008 R2 Enterprise on MSCS Cluster
  • Implemented BPM, E2E, ChaRM, Service Desk & RCA on solution manager 7.1
  • Responsible for creating the polices, process and procedures for incident management, and Change management ( including ChaRM,CTS+ Integration )
  • Support the SAP change request management (ChaRM) process and interface
  • Involved in setting up CUA and maintained users by using user central administration and involved in setting up profile generator to create authorization profiles
  • Applying support packages using SUM 1.0
  • Defined Backup strategies for SAP landscape
  • Performance tuning of Oracle Database, applications and queries
  • Monitoring of database for growth and performance
  • Monitoring the alert log of PROD to see errors if any including the redo log switches, etc
  • Hot and cold Backup and recovery of Oracle 10g database using BRTOOLS
  • Performance tuning and SAP memory management optimization
  • Suggested the Best Practice Memory buffer Parameters and other Profile parameters for the system
  • Worked with developers and functional team to remove the high level access from production environment for objects S TABU DIS, S TABU CLI, S PROGRAM and S DEVELOP
  • Proposed Solution for issues showed on EWA ( Early Watch alert)
  • Performing system refreshes for every 3 months using database specific method.

Sr. SAP Basis Consultant

Confidential

Responsibilities:

  • Design the entire landscape of SAP for CAP FRANCE BAT
  • Done the sizing verification
  • Configured and setup ChaRM through SOLMAN SETUP transaction on solman7.1
  • Completed the installation/Post Installation/Enhancement package installation activities of SAP EHP 5 ERP 6.0, Solution Manager 7.01 EHP1 SP25, DIMP IDES EHP3 ERP 6.0
  • Designed ChaRM and CTS+ set up for System wide Transport Landscape
  • Configured the Solution Manager 7.01 EHP1 SP25 for maintenance optimizer, Service Desk, Remote monitoring Setup, SAP Router
  • Installation of SAP EHP5 ERP 6.0 on MS SQL SERVER 2008
  • Installation of Production servers for High availability on Fail over clustering of Windows Server 2008
  • Installation of Multiple SAP system in one MSCS cluster for BI ABAP and BI JAVA
  • Early watch alert configuration for AS ABAP and AS JAVA systems
  • Implementing the SAP recommendations for SAP Go-live sessions
  • Creating roles as per the authorization matrix for Functional Modules (FI,CO,SD,MM,HR,ETM,QM,PM)
  • Administered Transport Management System (TMS)
  • SAP BusinessObject XI 3.1, SAP BusinessObject Business Intelligence 4.0, SAP BusinessObject Dashboards 4.0
  • Crystal Reports 2008
  • Cprojects Implementation and configuration

Basis Associate Consultant

Confidential

Responsibilities:

  • Hardware sizing and configured server
  • Planned and designed system landscape
  • Installation of Solution Manager 7.0
  • Implementation of Issue Management, Service Desk and Change Request Management
  • Installation of SAP ERP ECC 6.0 with ORACLE 10.2 on DEV, QAS & PRD (OFS & OFC)
  • Performed Post-installation activities on all the servers
  • Configuration of Arabic Language in all the systems using SMLT
  • Configuration of Transport Management System
  • Setting the Database Parameters according to what SAP recommends
  • Scheduling backups from DB13
  • Taking Hot and Cold backups from BRTOOLS
  • Administered Transport Management System (TMS)
  • Creating Roles and Profiles for end-users
  • Coordinated with the development team members in resolving techno-functional issues.

S AP Solution Manager

Confidential

Responsibilities:

  • Installation of Solution Manager 4.0 over AIX /Oracle.
  • Implementation of Issue Management, Service Desk and Change Request Management.
  • Implementation Tools Including, ASAP Roadmaps, Blueprint, Configuration, Material and Test Management.
  • Business Process Monitoring, Performance tuning and alert Inbox.
  • System Landscape Maintenance in SMSY.
  • Setting up the solution in the DSWP.
  • Key Generation of the new Installation.
  • Setting up the Central system Monitoring and User defined alerts in the solution and monitoring the Landscape centrally using the Solution Manger System.
  • Configured Maintenance Optimizer for download files from SAP Market Place.
  • Courses and Material Preparation.

SAP Basis Administrator

Confidential

Responsibilities:

  • Profile was maintained to comply with Sarbanes and Oxley Act.
  • Used 3rd Party VIRSA tool to Identify SOD Conflict.
  • Creating User Role in Dev system and transporting them in to QTY and PRD system.
  • Performed Automatic Profile Generation PFCG to create roles/profiles for various modules.
  • Using SUIM for complex selections users, roles, authorizations and changed documents.
  • Documented profile policies and changed SAP Profile parameters related to system.
  • Performed R/3 User Master Maintenance and User Administration.
  • Troubleshoot User Authorization problems using SU53.
  • Daily performance Monitoring.
  • Controlled the Tables using Table Authorization groups for SE16.
  • Background job scheduling and monitoring through SM36 and SM37.
  • Administered Transport Management System (TMS)

We'd love your feedback!