SUMMARY:

• 17+ years of SAP Experience in various locations across global and variety of industries
• Worked on various projects - SAP Implementations, SAP supports, SAP Upgrades, DB Migration
• Good exposure to various SAP Technologies including Net Weaver 2004s,Netweaver 7.0, ECC6.0, BI 7.0, EP 7.0, Solution Manager 7.0 additionally UNIX (HP-UX, AIX, Solaris) & Oracle DB administration (8i/9i/10g, 11g) and worked on various third party tools
• Performed roles like Project Manager, Delivery Manager, Technical Manager, Technical lead etc.
• Extensive involvement in Business development activities like proposals, RFP responses, Recruitment Drives, planning & conducting s etc.
• Possess Excellent Communication& interpersonal Skills to deal with customer, management and team

SKILL:

Technical Skills: SAP Basis Net Weaver 7.x admin, SAP Installations & Upgrades, support tasks, system refreshesDB export / import, Migration / Upgrades, Back / Restore - Oracle 10g, 11g DBA activities UNIX (HP-UX, Solaris, AIX) & Windows administration

Project Management: Experienced in managing various SAP projects such as SAP Implementations, multiple AMS supports, 24x7 SAP Basis support, DB Migration

Delivery Managment: Designing, defining and implementing various strategies, SOPs, processes, reports to streamline and maintain consistency in project delivery

Quality Managment: Met all internal quality standards, Organization standards to comply with ISO, CMMI, ITIL, BIC etc. to accomplish successfully internal and external project audits

PROFESSIONAL EXPERIENCE:

SAP Basis Consultant

Confidential

Responsibilities:

• Shared service Model to provide SAP Basis & SAP Security support to Confidential ’s 15 customers
• 24x7 SAP Basis Administration Support for 42 Production and 160+ Non-Production systems
• SAP Basis support for existing production & non-production support as wells manage the project work
• Dealing with customer SDM and coordination with different vendors for managing delivery

SAP Basis Offshore Delivery Manager

Confidential

Environment: SAP ECC 6, HR, BW 7, SCM 4, MDM, GRC, EP 7.1, PI 7.2, SRM, Oracle 11g

OS: HP UX, Linux, Windows

Database: Oracle 10g and 11g

Responsibilities:

• Responsible for SAP Basis administration support delivery for 42 production and 150+ non-productions SAP systems Landscape along with its interfaces
• Lead offshore Basis team for technical deliveries
• Applying Kernel Upgrades, ABAP & Java Support Packages
• Client Administration, client refresh, client deletion, client export/import
• Planning and executing system refreshes for ABAP, JAVA based SAP systems
• Trouble shooting for ABAP and JAVA based SAP systems issues
• Reviewing Early Watch Alert reports and submit the recommendations to customer
• Establish required processes & standard operating procedures to accomplish all customer deliverables
• Dealing with customer regularly to review the delivery status, issues and risks
• Responsible for in depth planning & execution of all critical planned activities such as multiple System refreshes on each quarter, password change, Audit reports etc.
• Preparing, submitting & reviewing the monthly SLA reporting
• Monitor SLA and ensure resolution of variety of Basis issues logged in ticketing tool - Remedy
• Reporting to Cognizant PMO team and ensure to achieve specified profitability targets
• 24x7 SAP Basis Administration Support for 20 Production and 70 Non-Production systems
• SAP Basis support for Production and Project Landscape
• Dealing with customer SD and coordination with different vendors for managing delivery

SAP Basis Manager

Confidential

Environment: SAP ECC 6, HR, BW 7, SCM 4, GRC, MDM, EP 7.1, PI 7.2, Oracle 11g

OS: HP UX, Linux, Windows

Database: Oracle 10g and 11g

Responsibilities:

• Responsible for initial activities - establishment infrastructure, connectivity, forming SAP Basis team
• Prepared KT plan for transition of support services from other vendor
• Executed KT plan and monitored the progress for Knowledge transition
• Designed and defined various SOPs and processes while starting with primary support to get good and quick hand over the landscape operations to support it better
• Contributed in discussions and planning of Data Centre Migration for all SAP systems
• Sizing requirement and planning of Data Centre and hardware migration
• Executed Secondary support phase with all preparation and understanding of most processes
• Supporting all tasks while execution of Data Centre Migration including shutting down and starting all SAP servers their connected third party products
• 24x7 SAP Basis Administration Support for 35 Production and 150+ Non-Production systems
• SAP Basis support for Production and Project Landscape
• Dealing with customer IT head and coordination with different vendors for managing delivery

SAP Basis Offshore Delivery Manager

Confidential

Environment: SAP ECC 6, HR, BW 7, SCM 4, MDM, GRC, EP 7.1, PI 7.2, SRM, Oracle 11g

OS: HP UX, Linux, Windows

Database: Oracle 10g and 11g

Responsibilities:

• Responsible for SAP Basis administration support delivery for 35 production and 150+ non-productions SAP systems Landscape along with its interfaces
• Deal with Customer and other vendors to ensure Knowledge Transition and initiate secondary support
• Establish all kinds of required processes, standard operating procedures to accomplish all customer deliverables
• Monitoring and troubleshooting all SAP Basis tickets
• Dealing with customer regularly to review the delivery status, issues and risks
• Responsible for in depth planning & execution of all critical planned activities such as multiple System refreshes on each quarter, password change, Audit reports etc.
• Preparing, submitting & reviewing the daily, weekly, monthly and quarterly reports with customer SD
• Ensure system Monitoring and resolve identified issues and alerts occurred through Nagios tool
• Monitor SLA and ensure resolution of variety of Basis issues logged in ticketing tool - Clarify
• Reporting to Cognizant PMO team and ensure to achieve specified profitability targets
• Responsible to meet all internal audit requirements as per Cognizant Standards

Confidential

SAP Basis Delivery Manager

Responsibilities:

• Involved for this project since pre-sales phase to bid and won the project
• Prepared SOW and worked with customer to get the contract signed
• Design the architecture of Data Center and worked closely with IT departs and all vendors to build it.
• Designed, reviewed and procured all required Hardware and Software products & services;
• Prepared and reviewed status reports & issues with customer on a regular basis
• Manage communications and expectations with customers, Communicate and follow-up expectations to team members;
• Built SAP Landscape, Installation & configuration of SAP instances, Solution Manager, sap-router
• Designed and implemented various strategies such Client strategies, Transport Strategies, SAP user security, daily /weekly/ monthly SAP DB backup, quarterly refreshes etc.
• Prepared various SOPs for system monitoring and SAP Basis admin activities

Environment: - SAP ECC 6.0, Oracle 11g, HP-UX FI, CO, MM, SD, PS and HR modules

Confidential

SAP Project Manager

Responsibilities:

• Regularize Basis administration support activities - including regular health checks and solving day-to-day support issues, SAP security support
• Established regular maintenance activities during specific window such as database reorg, regular backups & monthly system refreshes
• Monitored project performance and risk status and escalate to management as required
• Worked with external auditor to ensure all compliances and to perform successful system audit

Environment: - SAP ECC 6.0, Oracle 11g, Solaris, Modules - FI, CO, MM, SD, PS and HR

Confidential

SAP Basis Manager

Responsibilities:

• Involved in to build & maintain staging environment at offshore which includes ECC and Portal connectivity
• Designed & implemented DEV, QA environment at on-site, worked with SAP-UK team to build & configure Production environment;
• Implemented user security, supported go-live preparation activities, resolved technical issues related to basis administration and Java/J2EE administration using tools Visual Admin., SDM/JSPM throughout the entire project
• Applied Java patches, SAP notes to resolve the issues

Environment: - SAP ECC 6.0, EP7.0, Oracle 10g, HP-UX, SAP HR module

Confidential

SAP Basis Lead Consultant

Responsibilities:

• Leaded entire project to build & implement DR set up to ensure businesses continuity
• Designed, built & implemented “Disaster Recovery” set-up for SAP Production system
• Proposed hardware, networking infrastructure, data synchronization method,
• Prepared and implemented scripts, suggested policies and procedures to manage and declare disaster
• Performed various mock drills to test the DR setup.
• Provided for monitoring & managing DR operations.

Environment: - SAP ECC 5.0, Oracle 10g, HP-UX

Confidential

SAP Basis Lead

Responsibilities:

• Designed and implemented the SAP Landscape and strategies performed installations & configurations including sap router, Solution Manager 3.2,
• SAP ECC 5.0 SR1, BW 3.5 Dev. & Production systems, EP 6.0;
• Designed & implemented various strategies- transport, user security, backup, restore etc.
• Completed pre go-Live activities with SAP;
• Supported go-live and post-implementation issues, provided & knowledge transfer.

Environment: - SAP ECC 5.0 & BW (Oracle, Windows 2003 server)

Confidential, El Segundo, CA

Sr. SAP Basis Consultant

Responsibilities:

• Performed system copy from Production DB to sandbox system, performed sandbox upgrade with post upgrade activities, supported sandbox environment for fixing upgrade deviations and security issues;
• Performed Dev. & QA upgrade and later Production upgrade.
• Studied the existing user security - roles & authorizations; designed the data sheet for assigning the new roles with incorporating all the existing authorizations; Build new roles and authorizations, tested and implemented them.
• Installation & configuration of BW 3.1 & EM 4.0 Landscape (Dev, QA & Production), applying support patches, installing plug-ins on BW and EM systems, integrating R/3, BW & EM systems, implementing BW & EM user security, supporting R/3 production issues.

Environment: - SAP 4.5B-4.7E Upgrade, BW 3.1 & EM 4.0; SAP Modules FI, CO, MM, HR & SD & SCM 4.0

Confidential, San Francisco, CA

Sr. SAP Basis Consultant

Responsibilities:

• Leaded project as a Project Lead - Prepared & finalized upgrade project plan,
• Built test upgrade environment with the system copy of Prod. DB,
• Upgraded Sandbox system from 4.0B to 4.6C SR2;
• Worked with ABAP and function team to fix all deviation and confirm the successful Upgrade
• Upgraded Dev., QA & Prod. Environments; Applied 46D Kernel and all required patches to all SAP systems to complete Upgrade
• Continued with SAP support after completion of upgrade project

Environment: - SAP 4.0B to 4.6C SR2 (AS/400); SAP Modules FI, CO, MM, & SD

Confidential, Calabasas Hills, CA

Sr. SAP Basis Consultant

Responsibilities:

• Planned all major upgrade activities, reviewed and confirmed the upgrade project with customer
• Built Sandbox with production system copy and performed test upgrade; Fixed / supported deviations occurred in sandbox;
• Upgraded Dev., QA and Production systems as planned
• Supported entire landscape for Asia Pacific, European and USA sap users,
• Archived IDOC (EDI) data to reduce DB size,
• Performed BW landscape systems installations and configurations, user security, job monitoring configuration

Environment: - SAP Upgrade: SAP 4.6B→4.6C, BW 3.0B (Oracle / Win.); SAP Modules FI, CO, MM, HR & SD

Confidential, Palo Alto, CA

SAP Basis Consultant

Responsibilities:

• Designed & implemented SAP staging landscape
• Performed 8 SAP installations of Standard & IDES versions on different O.S. with Oracle database
• Configured of sap router and Performed Post-installation activities
• Imported western-European languages (Dutch & Italian) in 4.5 B Solaris system;
• Performed SAP Basis admin tasks to support the environment
• Regular system monitoring & tuning, maintaining profile parameters, printing issues, authorization issues, backups, DBA & O.S. administration activities

Environment: - SAP 3.1H, 4.0B, 4.5B, 4.6A, OS: Windows, HP-UX, Solaris, DB - Oracle 7, 8

Continental

SAP Basis Administrator

Responsibilities:

• Performed Installation and configuration for SAP R/3 4.0B for Dev, QA systems;
• Performed system checks: logs, dumps, processes, swap space;
• Optimized performance of systems;
• Designed and maintained Client strategy, user data & authorizations;
• Performed DBA tasks: table space administration, backup and recovery of database; Installed NT Software, configured network parameters, virtual memory

Environment: - R/3 4.0B, Oracle 8.0.4, Windows NT 4 SP5