SAP Resume

SUMMARY

MBA (Finance & Marketing) with 4+ years of global experience in Manufacturing, e - Governance, e-Commerce and Telecom industries
PowerPoint Expert
Proactive, multi-skilled professional experience in Project Management Office, Business performance management, Presales, Business Development and Team Management
Excellent knowledge of Telecom sector, Best Actionable Practices and case studies
Skilled in swiftly ramping up mission critical projects with competent skills and ensuring on time deliverables
Exceptionally well organised with a track record dat demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals
Well versed in scanning and analysing RFPs (Response for proposal) and Tenders
Techno-savvy with sound knowledge of MS Office and teh Project management tool (SAP enabled).

PROFESSIONAL EXPERIENCE

SAP

Confidential

Responsibilities:

Part of teh CEMEX (one of teh biggest clients of IBM), taking care of teh Deliveries to be processed on teh daily basis for teh Fly Ash vertical of CEMEX. Ensuring, timely deliveries & teh revenue.
Client interaction on daily, weekly and monthly basis to calibrate on - shoreand off-shore teams with new or updated information of teh process throughemails and over calls.
Ensuring meeting of deliverables within timelines and with quality. Also
Contributing personally by performing critical activities and mentoring people.
Ensuring dat Internal Policies and compliance regulations are being followed.
Assist Operation Leader in daily operations.
Preparation of to be process maps & DTP s

Confidential

Senior Research Analyst

Responsibilities:

Primary Research on all teh Major Telecom sector
Teh Best Actionable Practices deployed by major Telco’s, worldwide
Pertaining to teh major areas: Loyalty & Churn, Social Media, Prepaid Market, Post Paid Market, Big Data, M2M, Cloud, Business Segment, Low ARPU, Multi Sim, HVC Segment
Major Telecom events, worldwide
Back end to teh sales team, for teh main key people to tap on, for generating teh leads.
Teh Key Centre Person, responsible for all teh adhoc updates and teh requirements for teh sales team.

Sales coordinator

Confidential

Responsibilities:

Core research on teh tenders and teh further processing for teh participation
Daily follow up with teh sales associates
Maintenance of teh reports
Responsible for teh Induction, training and teh KT sessions for teh sale’s force in India
Actively Participated in teh Several Expo Organized for teh Significant Events Smart Card Expo, e-governance Expo, NPR Expo & RFID, Biometric Devices Expo.

Business Analyst

Confidential

Responsibilities:

Plan and implement revenue management strategies to register growth in revenues. Maximizing profitability through formulation of winning Operational strategies, processes and solutions
Successfully Managed Time & Material and Fixed Bid Projects
Responsible for teh coordination between teh Client, Project Manager & teh company point of contact. Also between teh essential teams: Finance, Quality & Invoicing
Ramp up and ramp down team size in synchronization with teh market, project and release schedules
Accountable for setting teh scope variance, controls costs and operate within a specified time.
Execute duties towards risk analysis
Meticulously leading various Operations with end-to-end responsibility to achieve performance standards. Managing teh Revenue Cycle. Improving service standards, direct implementation of strategies to achieve repeat / new orders and maintain revenue cycle
Monitoring and analyzing teh 360’Performance of teh project (Customer delight index, Project maturity index, Effort variance, Schedule Variance)
Challenged to handle Business & Market Analysis, Project Management, creating brochures, Power point presentations, proposals, RFQ and other sales related documents
Developing delivery teams and providing inspirational guidance & efficient leadership to achieve excellence. Efficiently managing team spread across locations. Devising ways for maximum productivity & team’s performance enhancement by exploring areas of value addition and ensuring overall client satisfaction. Strengtan delivery process by creating /acquiring new competencies, continuously
Conducting analytical reviews of responses sent to teh customers against set parameters. Provided regular feedback to team members and implemented performance enhancing initiatives
Proactively identified potential issues in teh performance matrix of a process & managed them with ease
Extensive involvement & interaction with clients at for relationship management. Regularly interact with clients on process related issues, SLAs and tried to achieve client satisfaction by enhancing performance and ascertain areas of potential dissatisfaction.

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