Sap Master Data Project Manager Resume
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EXPERIENCE SUMMARY:
- Confidential has over 14 years of SAP consulting experience working and over 9 years’ experience with Capgemini US LLC. Confidential has worked on serval projects with fortune 500 clients with progressive responsibilities. Over the years he has worked in a wide range of technical, functional, master data architecture manager, delivery executive, account executive and Master Data Service Line leader roles halping clients to transform their business across various industries. Confidential has a successful track record of leading large, complex and global SAP industry solutions. He has solid understanding of SAP best practices in various SAP industry verticals and is non for cross pollination of ideas across different industry sectors.
- Confidential is result driven and TEMPeffective leader in business development/pre - sales, practice building, recruitment and people management with direct responsibility for compensation & employee retention. He is trusted advisor to various C-level executives in North America and is widely recognized and respected by them for his expertise across all key areas of SAP implementation including experience in developing 3-5 year roadmap of evolution of the large enterprise portfolio from current to future state, program governance, delivery, change management, architecture and quality.
- Experience in handling offshore teams from India and worked on both the sides of source and met the deliverables on schedule. Worked on more TEMPthan 3 full life cycle projects related to SAP CRM 5 and 7 with Ehp. 3.
- Worked on more TEMPthan 4 full life cycles for ECC implementations.
- Expertise in written communication and handled large projects SAP deliverables.
- Trained in areas related to both ECC & Customer Relationship Management Sales, TPM & BCM.
- Most important areas of noledge in SAP (e.g. Quote to Cash, ATP, Consignment), CRM ISA (Internet Sales Application), CRM Sales, Service Management, GL, Cost Centers, Revenue Recognition and AR/AP data.
- lead successful design and delivery of SAP Data Management
- Data standards and data quality for accurate financial balance and reconciliation.
- Responsible for technical specification and programming required for data conversion potentially utilizing SAP (MASS), LSMW, ABAP, BAPI, IDOCs, and BDCs and WinShuttle tools.
- Worked with offshore teams and project management related areas e.g. experience in Multi company code, sales area, & divisional environment; multiple countries & currencies; Country tax codes using Taxware; Inter-company sales.
- Complete understanding of data template management with TDMS.
- Worked as MDM lead for fortune 500 company.
- Experience related to reviewing design and configuration work of other developers to identify and resolve integration issues with ECC and CRM and External Portals with PI.
- Integration and Functional testing in ECC, SRM and SOX.
- Worked as a team lead and also as team member with good lea skills.
- User Training and building necessary documentation with offshore teams e.g. FAQ’s, Help Files and E-learning materials using RWD Uperform, iRise and Adobe Captivate.
- Business Analysis and Project Management Support related to Documentation and Use Cases.
- Strong verbal & written communication skills, with the ability to express complex technical concepts in business terms are required. Successfully completed 4 Engagement Management Accelerated Requirements Workshops in Europe and US.
- Experience with Cross-functional noledge of integration in SAP.
- In-depth noledge of writing documents related to PMO office, Client Contracts and SOW including technical deliverables like FDD, BPP, Configuration Specs, Technical Specs, RTM, Testing Scripts, Conversion Specs etc.
PROFESSIONAL EXPERIENCE
Confidential
SAP Master Data Project Manager
Responsibilities:
- Master Data Project Manager for SAP Implementation at Joint Venture for France based company Araymond
- Led the entire blueprint for data migraiton effort to accurately capture all of key client requirements for master data and heavily involved during realization phase to configure both SAP ECC all modules and CRM instances.
- Led GAP analysis with team of 5 functional leads for master data requirements gathering in the US, Europe, Italy, Japan and Brazil conceptual design, configuration, training preparation, functional specifications for customer reports and data conversion and user acceptance testing; Project included three go-lives.
- Worked on Requirement Gathering in areas related to Retro and Self Billing scenarios involving EDI/ASN data managment.
- Closely collaborated with program manager & process analysts in full life cycle SAP implementations as well as providing support for the production environment for data related issues.
- Worked and conducted GAP workshops for legacy data from AS400 system and managerd 4 offshore resources for data migration from legacy.
- Hands on experince on building data mapping for CRM QTC, CRM Sales, Field Sales and Poratl for E Sales and E Service areas.
- Managed and led data governence team for all workstreams including FTM,OTC,PTP,DTS and MTS.
- Solman was levraged as project management tool and all requirment matix, bluprinting, realization documents, testing and training documents were mantined as part of project delivery.
- Involved in building data mapping templates for data trasfer from legacy to SAP.
- Responsible for SAP implementation in 2 group companies and 5 manufacturing plants.
- Implemented PTC Wind-chill for 5 plants, to map all legacy data to SAP.
- Implemented Dealer connect software for all dealers though out NA managed all master data related reports.
- Connected all product development processes - from design to manufacturing.
- This project also included complex dealer based pricing and special pricing scenarios which included commission and surcharges.
- Managed BW Data Analysts for all reporting requirements gathering and managing data workshops.
- Created Functional Specifications for data mapping for FTM, OTC, QTC, PTP and MTS data.
- Created and document to-be Customer Master and Vendor Master processes
- Provided appropriate change management documentation for AR/AP data.
- Provided support to migrate HR employee data from legacy to SAP.
- Provided status updates and communicate risks, issues, work handoffs in a timely manner
- Provided expert opinion to drive technology implementations and improvements
- Drive and pull together solution (wear the technical architecture hat)
- Schedule and lead meetings as needed with functional and business
- Worked with TDMS for data migration between multiple clients.
- Supported in building test plans and test scripts
- Managed and worked closely with business to manage defect meetings
- Drove defect resolution with functional and technical team
- Conducted User Acceptance Testing with Business and assist with Training, Cutover, and Warranty Support
- Established and maintain relationships with key business area users
- TEMPEffectively acted as the technical speaker to the business project team, able to represent IT at all levels within the business stakeholder community.
Confidential GA
MDM and TPM Master Data Migration and Integration lead
Responsibilities:
- Special Focus Area SAP MDM and TPM: Enterprice Mobility Management, SAP Master Data Management, Trade Promotion Processes, Integraiton Testing, Iterface management (EDI and XML) to logistics and Workflow Administraiotn. Worked as lead Master Data management lead and Technology Architect for SAP Mobile Management implementation for Coca Cola based out of Atlanta Head Office, Managing a team of 15-20 members which includes 6-8 external consultants.
- SAP CRM TPM prototype scenario building experience includes Top Down Sales Planning, Promotion Planning (pre-evaluation, deals etc.), Offline Planning, Demand Planning, Custom enhancements related to (sales orders and survey capture using Questioner functionality)
- Worked on MDM Console (including MDS, MDIS, and MDSS)
- Delivered the configuration for the Outbound Call, Appointment, Task, Interaction History, Interaction Record, Call List, Inbox, Broadcasting, Interactive Scripting, Knowledge Search and Knowledge Articles.
- Designed and delivered CRM TPM (Trade Promotion Management) for the Cereals and Snacks division which include Strategic Sales and Promotion Planning, Account Planning, Customer Sell-in and Negotiation, Execution and Validation.
- Worked with CAS 8 TPM which included testing Promotion Dash board, Marketing plan management, Call Calendar, Analytics, Audits/Questionnaire and also Sales orders.
- CAS integration for hand held systems with Coca Cola United Bottlers
- Worked as Business Analyst and completed assigned training for CAS Functional and Technical
- Involved with managing a Master data reports and analytics for Coca Cola Global SAP implementation
- Managed all Finance, Sales and Material Data with Portal integration.
- Managed all Master Data activities related data migration for customer, material and finance data.
- Worked on complex areas of finance reporting data reports from BPC BW at Coca Cola Scale project
- Completed documents related to Data Management Strategy which included Data Harmonization, Data Governance, Data Stewardship, Data Profiling and Data Quality and Hierarchy Management
- Handled MDM solutions in multiple data domains (Customer, Product, Location, Vendor, Supply Chain, etc.).
- Managed all SAP MDM related tasks right from enterprise portal to workflow management and Publisher (including MDLS).
- Managed SAP Data Services using LSMW and custom tools with offshore technical teams.
- Managed Syndicator, Image Manager, CLIX Commands, DB Views and Extractor for Reference Data
Confidential GA
OTC Master Data Lead
Responsibilities:
- Overall Master Data Solution Architect and Migration lead for managing and directing a complex SAP CRM 7.0 and SAP ECC 6.0 based blueprint phase of the business transformation solution.
- Accountable for working with client to define go to market pricing strategy based upon Wholesale distribution industry and applicable for SAP pricing data migration.
- Accountable for overall SAP CRM and ECC design for master data business processes and running blueprint design sessions for all ECC to CRM data migration.
- Managed offshore teams to support data migration activities.
- Accountable for acting as an advisor to the client and ensuring adherence to SAP based best practices and responsible for managing the expectations and the scope for the project
- Implemented best practices for an integrated QTC solution and acted as a master data Specialist for Revenue Recognition, IPC (Internet Pricing and Configurator) and CRM/ECC integration scenarios (master data replication, transactions replication via middleware etc)
- Led the entire effort for set up and utilization of complex pricing solution using IPC (Internet Pricing Configurator) in CRM to meet client requirements.
- Developed a prototype for using Variant Configurator (VC) in CRM using IPC and leveraging VC related master data maintained in ECC.
- Worked directly with SAP AG to come up with creative solutions to meet client needs in cases where SAP did not meet client needs using out of the box functionality.
- Managed legacy data migration and interface data mapping efforts for Business Partners.
- Completed a 16 week ‘Planning and Scoping’ Warner Bros. mobility sales requirements and assisted the client in defining the business requirements for enabling contract management, quote management for client’s highly complex and configurable software and hardware products
- As part of this initiative worked on solution gathering for Warner Bros for data management for mobility tools using handhelds supporting 4G and 3G.
- Also assisted the client in defining future state business requirements based upon SAP’s Solution Composer for High Tech Industry SAP Solution.
- Performed as the instructor and/or facilitator on training and development programs within the region and, as required, to employees external to the region, and monitor and provide appropriate feedback and coaching to peer mentors
- Pilot demo creation for Mobile Sales Connectivity workshop which involved Activating Message Transfer on the Communication Station and Creating Destinations for Field Sales for UK based client.
Confidential PA
SAP SRM Data Migration Testing lead
Responsibilities:
- Worked during full SAP project cycle from Business Blueprint, Configuration of system, technical specification for programming, test support, go-live and some part of aftercare warranty support.
- Gained extensive noledge in Manual and Automated Testing.
- Worked on experience in gathering business requirements, analyzing the business, developing functional and technical requirements and develop functional as well as technical design documents.
- Implimented Load Runner, Win runner, HP QC, and other portal testing spiders.
- Conducted testing of a SAP (SRM) and SAP HR implementation for a large Pharmaceutical company.
- Administered ClearQuest defect tracker.
- Performed functionality testing, Black Box Testing, White Box Testing, System testing Performed integration Testing, Regression Testing.
- Managed Test Director to develop Test plans and report bugs.
Confidential NJ
Interface and Analytics Lead
Responsibilities:
- Completed requirment gathering for reporting related to organizational structures, order and PO, contract management, customer master/vendor master, make to order processing, order fulfillment and some delivery processing reports. This included an order/contract management set up of sales documents types to enable the business to operate with its complex business model including a commissionaire organization structure, leasing, rental, service sales, and large size equipment sales.
- Worked related to Customer Accounts Conversion for a project which involved data mapping and custom enhancement to convert accounts from Siebel and PeopleSoft.
- Worked on data management related to SAP SD,MM modules to include responsibilities with Customer and Product Masters, Sales Orders, Delivery, Material Master, Purchasing and Invoicing data.
- Worked on XML based account interface with Siebel and Sales Force for Shire Pharmaceuticals Project.
- Gained ability to convert business requirements into technical design documentation for ABAP,BW and enterprise integration developers.
- Gained E-Business experience: IDOC processing; EDI, XML and ABAP.
- Worked on areas to define business requirements with external systems like Siebel, Sales Force, PeopleSoft, Selectica and created technical specifications, customizing as well minor ABAP programming with testing support.
- Held also the responsibility for implementation of SAP SD reporting, among others time registration system and payroll system integraiton reports. Lead the project with 4 ABAP programers and one BI consultant.
Confidential
SAP QA Consultant
Responsibilities:
- Worked in SAP Kodak templet rollout at Kodak Nexpress and handeled job resposibility of OTC and CRM QA Manager. Handeled resposibility for adminstering offshore team and also coordinating with client related to merge two different SAP implimentations together as per Kodak templates.
- Handeled OTC areas testing like Third party drop shipment and CRM areas like Interaction Center for service management. During this project came across global implimentations standards like Brazil taxations and pricing methods.
- Worked on Full life cycle testing implementation of SAP CRM implimentation.
- Worked on CRM Sales and Analytics extensively for forecasting and reporting.
- Tested scenarios for Pricing and Product Tax Types data migraiton from Nexpress data to Kodak.
- Tested Opportunity Management components like Conducting Customer Analysis, Creation of Opportunity and Competitor, Calling Customer, Documenting Customer Call.
- Worked on customizations for CRM 5.0 which coverd Poratl for E Sales and E Service areas.
- Worked on Sales Quote, Contract, Orders customizations with client related enhancements on Web UI.
- Hands-on experience on CRM Customer Master Lead which included replication from CRM to ECC and ECC to CRM. Worked on several enhancements related to Revenue Recognition, Account hierarchies and Customer Pricing using Marketing attributes.
- Worked on CRM Service space with limited scopes but has complete familiarity with Ibase and service contracts.
- Tested SAP OTC and CRM pricing.
- Tested Interaction center integration.