SUMMARY

• I have over 8 years of experience as an SAP - Basis expert; I have seasoned my SAP Basis Architectural skills while working in complex SAP Landscapes with oracle database.
• I have spent over 3 years as technical team lead for SAP Basis with team size of 15.
• Extensive experience in installation, configuration and maintenance of NETWEAVER 04S, ECC 6, SAP WEBAS6.40, Enterprise Portal 7, PI 7.0, CRM 7.0, SCM 7.0, SRM 7.0, MDM, LiveCache, CLM, E-Sourcing, BI 7.0 and Solution Manager 7.1
• SAP NetWeaver 2004s (NW 7) Upgrade from SAP WAS 640. EHP Upgrades on ECC 6, SRM 7, NW 7 and NW 7.3
• Extensive experience in Homogenous and Heterogeneous system copies.
• Completed Datacenter migration with heterogeneous migration from Windows to Linux RED Hat.
• Expertise in Strategizing, planning, implementing & supporting implementation of challenging, unique & leading edge projects .Experience on change management, importance of and adherence to SLA's and supporting 24x7 Production environments.
• I have been a SAP Preferred trainer for various courses conducted by SAP Malaysia and SAP Confidential . I have conducted multiple trainings, over 800 hrs of training, for various Solution Manager Courses, End 2 End Run SAP Courses, Security and SAP Basis courses including courses for NW systems.

• Implementation of SAP NetWeaver 7, SAP WAS 640
• Installation and configuration of SAP BW 3.5, SAP BW 7.0, Business Objects and Spend Analytics.
• EHP Upgrades on ERP 6.0/NW 7.0/SRM 7
• SCM 7.0 and LiveCache 7.9
• Implementation of SRM 7.0, MDM 7, E-Sourcing 5.1 and CLM 2.0
• Configuration of CRM 7.01, IPC and TREX.
• Solution Manager 7.1 with all component integration.
• Implementation, configuration and support of SAP XI, PI 7.1
• Implementation of Enterprise portal with landscape integration.
• Support and Upgrade for SAP HANA 1.00.74.
• Upgrade on ECC/SCM/BW/NW JAVA System.
• Oracle 11, Oracle10g, oracle 9i
• AIX 6/5.3, HP UX 11.0, Linux, Windows

• Key member of the Basis Architecture & Technology Services team responsible for the end-to-end System Administration of the SAP eco-system. Involved in Planning, Design and Implementation along with 24/7 Post-Production Support and optimization of multiple SAP landscapes
• Ad-hoc troubleshooting of all Technical issues across the system landscape (Sandbox/Integration/Consolidation/Pre-Production/Production) on multiple environments.
• Core member of the Basis team responsible for the GTS, Electronic Invoicing using SAP Ariba and Upgrade on ECC, SRM and HANA systems.
• Liaise with key shareholders including business owners, application teams, offshore developers and others
• Identify business impacts, recommend solutions and serve as a subject matter expert
• Maintain enterprise grade development standards by ensuring effective change management techniques
• Support and Upgrade SAP HANA systems.
• Executed Archiving for SAP ECC.
• Performance Management for Production environment.
• SAP EHP Upgrade for ECC 6.0 and SRM 7.0

• Lead for Architecture & Technology Services team responsible for global service delivery of projects managing 12 FTE.
• Spear Headed SAP Accreditation for CRM RDS, Partner Center of Expertise Certification.
• Implemented and managed Centre of Excellence SAP Landscape with ECC 6, BW 7.0, SRM 7.01, MDM, EP 7, CRM 7.01 - BP and ECC 6.06 - BP with Singapore localization, later migrated all system from Singapore to Confidential Datacenter.
• SAP Pre-sales for support, implementation and performance remediation projects.
• CRM RDS Implementation for SAP Accreditation.
• Managed the Partner Center of Expertise Certification for Organization.
• Center Of Excellence - SAP system landscape setup. This included setting up hosted solution in the datacenter Confidential Singapore. Implemented integrated environment with ECC, BW, EP, SRM, MDM, and Spend Analytics.
• All Systems were integrated into Portal as front end access for all the business processes.
• Migrated all system from Singapore datacenter to Confidential Center with OS platform migration. Windows to Red Hat Linux.
• Offshore project coordinator for Singapore Operations.
• Part of Global Application Support Management Leadership.
• System Migration, Unicode Conversion, EHP Upgrades.
• Datacenter migration project for existing customers.

• Offshore coordinator for the Project Engagement.
• System Landscaping and Security design for Entire Project.
• SAP SRM 7 Implementation. Rollout for Europe and Japan.
• SAP Enterprise Portal Implementation.
• E-Sourcing and CLM Implementation and integration.

• SAP Portal Implementation.
• ESS & MSS Rollout
• SAP KM Implementation
• SAP Collaboration Implementation

• SAP Portal customization, Screen customizations.
• SSO Certificates Implementation.
• Federated Portal Environment setup

• Project Implementation and delivery management for Solution Manager.
• Audits to ensure, system is maintained in optimized state.
• Implementation of Solution Manager with following scenarios: Service Desk/Change Management/Alert Monitoring infrastructure/Solution Blue Print/Business Process Monitoring/

• SAP ECC Implementation with Solution Manager Integration
• CTS Landscape setup for quality approval and automatic imports.
• Security and Roles design

• Key contributor in the Build Team for L3 Production Support and Project execution.
• Represent team on Change Advisory Board.
• Offshore XI Service delivery-lead with on-call support.
• Developed the standard operating procedure for homogenous system copies for ECC, SCM with LiveCache, CRM and BW to optimize time to business for new landscape deployment; Executed Global backup Restoration project.
• Handle new implementations, enhancement projects and support issues
• Handle CRM related components like IPC, TREX and content server installation and configuration.
• Handle ETL related and source system integration issues on SAP BW.
• Oracle Administration and installation of Oracle Patch Set and Interim Patches
• Handled and overlooked major production releases with over 500+ transports.
• Languages Import and Supplementation in ECC 5.0 System
• Installation of all SAP components like ECC, BW, SRM, SCM, etc…
• Live Cache installation and Refresh and administration using DBM GUI
• MDM installation and configuration and MDM repository refresh
• BW Source system creation, restoration, activation,etc...
• Installation and Integration of Employee Self Service with EP
• System Refresh of J2EE Engine using Export / Import procedure
• Transports of Integration Builder objects(IR & ID objects) by using CMS and Confidential oslevel
• Unlocking the JAVA objects as per the user requests
• Creating the bussiness systems and assaigning to SLD
• Creating the technical systems and assaigning to business systems
• Planning and performing all major activities like refresh, client copies, etc....
• Installation of ESS Business package on the portal associated to the ESS instance
• UME configuration and unlocking J2EE user in necessary situations
• Deploying .SDA and .SCA files using SDM and JSPM
• Configuring the ESS system with Portal and ECC backend system
• SLD Configuration and adding ABAP and Java Systems into SLD
• Maintaining Single Sign On (SSO) between ECC, Enterprise Portal and J2EE Engine
• Completing all the Post installation activities like STMS, Client copy, Changing Profile Parameters, Applying Patches, Help Configuration, Standard Jobs, SGEN and so on….
• Applied support patches, R/3 kernel patches and upgrade of other SAP executables

• Worked Confidential Technologies as a SAP Basis pilot team member for Confidential & Confidential, responsible for production environment monitoring and support.
• Executed upgrade of SAP ECC 5.0 to ECC 6.0, SCM 4.0 to SCM 5.0, and WAS 6.40 to NW 7. This also included upgrade of dual (ABAP+JAVA) Stack system.
• Executed Unicode conversion and database migration project.
• Performed multiple Homogenous system copies for SAP HR, SCM system.
• Performed multiple SP Upgrade and Kernel Upgrades for multiple environments.
• Handled transports, client administration, SAP Net Administration, JAVA system administration, Batch job management on a daily basis.
• System Migration for SAP E-Recruiting.
• HR System refresh
• SAP Upgrade for BW, SCM, ECC, XI system from NW 6.40 to NW 7
• Support ticket handling.