SUMMARY

• Around 14 years industry experience and worked in 10 SAP projects of which 7 full life cycles implementation using ASAP methodology from Business Blueprint, Realization, and Finalization to Go - live & Support.
• A deep understanding of business applications in multiple environments. Extensive working experience in working with array of different SAP teams including Material Management (MM), Sales and Distribution (SD), Financial Accounting (FI), Production Planning (PP) and Customer Relationship Management (CRM), ISU-Utility.
• Ability to manage people across different geographic locations and cultures.
• Detailed knowledge of the SAP components and their integration with other related SAP products. Not afraid to take on responsibility.
• Business acumen with emphasis on analytical and conceptual thinking.
• Strong multi-tasking and organizational skills with emphasis on delivering results under tight deadlines.
• Problem solving and resourcefulness.
• Strong communication and interpersonal skills, ability to cooperate effectively with diverse stakeholders.
• Flexibility and adaptability.
• Advise clients on solution directions and the move to the new technologies.
• Development of Prototypes/Proof-of-Concepts.

TECHNICAL SKILLS

ERP: SAP S4 Hana Implement Architech Solution(1610), SAP S4 Hana Sales(1610), SAP SD, SAP CRM Functional, SAP ISU Utility.

Ticket Tools: HPSC, SNOW.

Testing Tools: HPQC,JIRA.MS Azure.

O/S: Windows XP, Windows 2007, Windows 2010.

PROFESSIONAL EXPERIENCE

SAP SD Lead consultant

Confidential

Responsibilities:

• Lead solution design, system configuration, testing, and delivery of best in class capabilities related to the Digital Core program supporting Order To Cash process.
• Design IT solutions for Enterprise scale supporting Order to Cash business processes in alignment with the company’s strategic vision related, order management, pricing, ATP, outputs, billing etc.
• Document, Design, Support & Enable business transformation requirements for enterprise scale and standards, determining and designing appropriate solutions, configuring, and building the SAP solutions, developing enhancement specifications and testing, training, deploying and supporting the delivered solutions. (Scope includes work among SAP and non-SAP Systems and Applications)
• Responsible for solving complex problems; design, configure, test, and implement solutions for the SAP SD
• Hands on SAP SD Configuration experience with considerations for Enterprise Master Data structures, Sales Order Types, Item Categories, Listing & Exclusions and SD Output Management
• Create functional specification documents that require development of WRICEF (Workflow Reports Interfaces Conversion Enhancement and Form) objects.
• Worked integration with SAP SD and PP module in availability check, variant configuration and make to order scenarios.
• Worked in SAP SD and MM module all the required integration setting in STO, third party business process and BOM.
• Worked integration with SAP SD and FI in revenue account determination and SAP SD with third party system in different OTC process.
• Prepare for and support operational readiness and production cutover efforts with Hyper Care support.
• Advises business partners on the implications of standard or new SAP solutions that can be applied to a problem.

SAP SD Delivery Lead

Confidential

Responsibilities:

• Responsible for solving complex problems; design, configure, test and implement solutions for the SAP SD.
• Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical specifications. Performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts.
• Analyzes the process to be implemented, defines system requirements in terms of system capabilities and configures SAP.
• Maintains a high level of functional competency regarding standard SAP SD configuration and keeping current on SAP trends & future enhancements.
• Collaborates with the development team in order to achieve desired end-results on complex problems by delivering scalable business process solutions.
• Worked integration with SAP SD and PP module in availability check, variant configuration and make to order scenarios.
• Worked in SAP SD and MM module all the required integration setting in STO, third party business process and BOM.
• Worked integration with SAP SD and FI in revenue account determination.
• Advises business partners on the implications of standard or new SAP solutions that can be applied to a problem.
• Identifies risks and issues, and seeks approval on complex matters.
• Documents quality training material for business users.
• Builds strong relationships with business partners.
• Exhibits patience and devotes time to understand current state processes and configuration.
• Provides subject matter expertise and production support to internal business partners on an ongoing basis.
• Performs all other related duties as assigned.

SAP Delivery Lead

Confidential

Responsibilities:

• Gather requirements, analyze, design and configure SAP ECC solutions to meet the business requirements and conduct unit and integration testing.
• Partner with business resources, technical analysts, and consultants to implement new technologies
• Formulate and define project scope and objectives. Lead business workshops, requirements review and process design thinking sessions for solution blueprinting
• Prepare SAP system assessment, Requirements Analysis and GAP analysis documents, Design documents, Functional Specification and configuration and user guides.
• Enhance or improve business systems processes that drive efficiency through the use of best practices in SAP areas of SD Revenue Recognition, MM, CRM and Master Data.
• Develop and maintain knowledge within the functional/technical area of focus to support the business to design and improve business/system processes.
• Worked in SAP SD and MM module all the required integration setting in STO, third party business process and BOM.
• Worked integration with SAP SD and PP module in availability check, variant configuration and make to order scenarios..
• Provide application functional support in integrating SAP and non-SAP systems using ALE, IDOC, XI and other integration technologies.
• Provide end-user training and user support during project phases and provide effective handoff to the appropriate IT support teams.
• Follow applicable Project Office standards, procedures, guidelines, and methodologies in the execution of projects.
• Worked on BDC program to upload master data and business transaction data in production server.
• Developed and executed Unit Test Plan activities (plan, prepare, execute, document test results)
• Worked with team to prepare and execute Go-Live plan and activities.
• Assigned tasks and documenting resolution for post Go-Live issues.
• Guiding configuration in areas of pricing, customer master, availability checking, listings / exclusions, output, and inter-company process
• Customized various reports required for day-to-day operation and management information systems.
• Testing configured transaction and creating test data for SD related transactions.
• Preparing project progress report, various implementation document and sending it to team members and management.

Senior SAP Consultant

Confidential

Responsibilities:

• Worked with Order to Cash (OTC) team with business users to collect and document new business requirements.
• Conduct SAP SD and SAP CRM process configuration to meet client business requirements, including connection points with FICO, PP, MM & CRM modules.
• Use service specific tools and procedures.
• Identify opportunities to enhance existing business operations using new SAP functions.
• Identify root causes and solution for recurrent problems.
• Update and maintain all SAP SD documentation and knowledge database.
• Create detailed technical specifications for ABAP team.
• Work with other IT personnel on any configuration change affecting areas outside of SAP's SD module and perform rigorous testing.
• Identify and propose processes for automation implementation.
• Available to punctual travels when needed.
• Compliant with agile methodologies.
• Train and spread the knowledge through the global team.

Confidential

SAP SD Implementation

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Worked with client counterpart to define project scope and project plans.
• Worked with Order to Cash team and business users to collect and document business requirements.
• Resolved issues, and communicated the progress and status during the realization phase.
• Defined and executed master data conversion activities for Customer and business transaction data.
• Defined and designed Order to Cash process, Batch Determination business process, STO business process, consignment business process.
• Responsible for configuration, integration and implementation of SD with other modules like MM, FICO,CRM.
• Designed and configured pricing for third party sales processes.
• Designed and configured output determination procedures.
• Worked on BDC program to upload master data and business transaction data in production server.
• Developed and executed Unit Test Plan activities (plan, prepare, execute, document test results)
• Worked with team to prepare and execute Go-Live plan and activities.
• Assigned tasks and documenting resolution for post Go-Live issues.
• Guiding configuration in areas of pricing, customer master, availability checking, listings / exclusions, output, and inter-company process
• Customized various reports required for day-to-day operation and management information systems.
• Testing configured transaction and creating test data for SD related transactions.
• Preparing project progress report, various implementation document and sending it to team members and management.

Confidential

Senior SAP Consultant

Responsibilities:

• Conducted group workshops & one-on-one requirement gathering sessions with super users and management; prepared a detailed document of AS-IS study and developed the detailed TO-BE processes to suit the company objectives.
• Worked on Variant Configuration, linked classes, items and BOM, configured ‘configurable materials-BOM’, variant pricing and dependencies.
• Defined the partner functions for business partners by assigning an account group.
• Configured inquiry-to-cash process including inquiry, quotation, sales order, shipping and billing information system.
• Configured pricing procedure, condition types, access sequences, and tables.
• Customized condition types related with base price, discounts, surcharges, freight costs and taxes.
• Configured and customized transfer of requirements and availability check as per the requirements. Customized requirement types, requirement class, checking groups, and schedule line category for transfer of requirement.
• Configured Availability check with ATP logic.
• Configured delivery processing, picking, shipping point determination and storage location determination.
• Configured billing documents and maintained copy control rules. Also customized special billing documents such as Performa invoice, debit and credit notes. Carried out testing of billing documents.
• Worked in configuring dunning procedure and credit management functionality.
• Migration of Master data - customer masters, material masters, open sales order from the legacy system into SAP.
• Worked in pricing procedures (condition types, access sequence, condition exclusion and pricing procedure determination).
• Helped in developing a strict but flexible credit/risk management which the top management was very concerned as they were dealing with small lesser known companies without affecting the trust of their growing markets.

Confidential

Senior SAP Consultant

Responsibilities:

• Analysis Functional specification document and conceptualizing end-to-end business processes scenarios.
• Worked SAP CRM with SAP ISU environment.
• Worked on product proposal, quotation, and contract management.
• Worked and monitor different batch jobs regularly.
• Worked on HPSC ticketing tools and proving the resolution of the incident (IM) based on priority.
• Involved in identifying, analyzing the defects and provide technical resolution on it.
• Creating problem error (PM), known error (KE) and FSD in order to provide technical resolution of the incident.
• Invite team meeting and providing knowledge share among team members.
• To test different scenario at different environment and maintain the evidence document on it.
• Coordinate with onsite client and sending them meeting invitation in order to overcome critical incident.
• Worked and follow different release request from the onsite client regularly.
• Sending SAP CRM test execution and defect report regularly among entire team and management.

Confidential

SAP Consultant

Responsibilities:

• Provided production support activities as per Service Level Agreement
• Resolved help desk tickets in in OTC process and work integration different issue with other module like SAP MM, FICO, PP, CRM.
• Performed configuration to credit management for automatic credit control.
• Worked on EDI Partners such as configured external to internal partner numbers
• Configured Custom pricing conditions, pricing procedures and item categories.
• Responsible for developing for SD custom reports.
• Assisted in End User training and change management procedures.
• Assisted in identifying test conditions in SD, create test scenarios and conduct testing.
• In-depth study of client’s business requirement, technical discussions with SAP coordinator and department users so as to map into SAP CRM module.
• Completed 'As-Is' Process mapping for Customer Relationship Management. This involved detailed study of the entire range of existing sales process.
• Finalization of ‘To-Be' processes based on the recommendations and the best practices suggested by SAP CRM.
• Worked on Enhancement & Preparation of Functional Specification Document based on BADI to developed 'GAP' in Activity Transaction.
• Worked on Enhancement & Preparation multiple Functional Specification Document based on BADI to developed 'GAP ' in Opportunity Transaction.
• Worked on Enhancement & Preparation of Functional Specification Document based on BADI to developed 'GAP ' in Business Partner.
• Worked on ELM in order to upload the legacy data into SAP CRM system.
• Worked on Middleware setting in both CRM and ECC side like Logical system, RFC Destination, Site/Subscription/Publication creation, maintaining different table which is indispensable for to replication ECC data to SAP CRM System.
• Replicating ECC Sales structure data to SAP CRM system in Testing server as well as transfer request to SAP CRM production server.
• Maintain PIDE setting and replicate Business Partner master data from ECC to CRM system.
• Maintain different Transaction Type, Item Category and Item Category Determination in Opportunity, Sales Methodology and Activity Management.
• Worked on Status Profile, Reason Profile, Copy Control, Partner Determination, Text Determination, Acton Profile.
• Worked on IC-Web client customization for different Logical Link, Navigation Bar Profile, Business role, Function profile etc.

Confidential

SAP Consultant

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Worked with client counterpart to define project scope and project plans.
• Worked with Order to Cash team and business users to collect and document business requirements.
• Resolved issues, and communicated the progress and status during the realization phase.
• Defined and executed master data conversion activities for Customer and Price master data.
• Defined and designed Order to Cash STO business process.
• Responsible for configuration, integration and implementation of SD with other modules like MM,FICO,PP module.
• Designed and configured pricing for third party sales processes.
• Designed and configured output determination procedures.
• Worked on BDC program to upload master data and business transaction data in production server.
• Developed and executed Unit Test Plan activities (plan, prepare, execute, document test results)
• Worked with team to prepare and execute Go-Live plan and activities.
• Assigned tasks and documenting resolution for post Go-Live issues.
• Guiding configuration in areas of pricing, customer master, availability checking, listings and exclusions, output, and inter-company process.
• Customized various reports required for day-to-day operation and management information systems.
• Testing configured transaction and creating test data for SD related transactions.
• Preparing project progress report, various implementation document and sending it to team members and management.

Confidential

SAP SD Associate Consultant

Responsibilities:

• In-depth study of client’s business requirement, technical discussions with SAP coordinator and department users so as to map into SAP.
• Completed 'As-Is' Process mapping for Sales and Distribution Processes. This involved detailed study of the entire range of existing marketing and logistics.
• Finalization of ‘To-Be' processes based on the recommendations and the best practices suggested by SAP R/3.
• Defined and assigned enterprise structure for SD - sales organization, distribution channels, divisions, sales area, sales groups.
• Configure pricing different procedure determination, stock transfer procedure, 3rd party process etc.
• Configured various business processes like Domestic Sales Process, Export Process, Returned Sales Order Process.
• Worked on Automatic Credit Management.
• Configured different sales document types for inquiry, quotation, sales order, deliver and billing
• Worked on text determination procedures, partner determination procedures, output determination procedures and revenue account determination procedures.