SUMMARY

• Over 15+ years of experience as an Enterprise Integration Lead integrating A2A, B2B, B2C, B2G using SAP ABAP, SAP CPI, AIF, SAP - PI/PO & SAP CPI-DS.
• Assess application architecture of the SAP systems and integration over internal and external partners’ systems from legacy interfaces to web/cloud integration technologies using SAP PI/ SAP PO and SAP CPI (Cloud Platform Integration.)
• Collaborates with enterprise domain architects to ensure integrity of solution, alignment with enterprise architecture strategies and adherence to reference architectures and standards.
• Ensure projects are integrated into existing solutions/roadmap, create Functional Specification, review Technical Design and approve them Backend integration: SAP ERP, SRM, SCM, MDM, OTC, P2P, FIN, BPC, GRC, SOLMAN, BW/HANA, S/4 Finance, Business Objects, S4/HANA, C/4 HANA, ARIBA and Salesforce.
• 4+ End to End implementation with special emphasis on Requirements Gathering, Solution Design/Blueprint, UAT and Product Test, Integration Test Deployment, Training and End User post go-live support.
• Expertise to develop, enhance and manage the interfaces between various enterprise systems such as SAP CRM, SAP ERP, Cloud for Customer, Success Factors, Concur and other non-SAP systems using the standard integration tools and integration framework.
• Extensive knowledge in SAP-HANA, HCI, CPI, AIF, SuccessFactors Integration, Ariba Integration, Hybris Integration with CRM, C4C, CPQ, S/4HANA, SAP - API HUB.
• Experienced in SAP Consulting, Solutions Design & Architecture, Integration Advisor.
• Have extensive experience in EDI onboarding of various customers for EDI transaction sets which include 850, 855, 856, 810, 820, 824, 860, 862, 830, 996 & 997.
• Experience in S/4 HANA On-Premise & S/4 HANA Cloud, S/4 HANA + Magento, SAP Document Compliance implementations for S/4 HANA.
• Extensive knowledge in HCP (Cloud Platform), HCI, CPI, SuccessFactors Integration, Ariba Integration, Hybris Integration with CRM, C4C, CPQ, OTC, BRIM & Callidus Cloud solution, AIF, S/4HANA, SAP - API HUB, SAP-HANA.
• Have a strong knowledge of EDI Integration within SAP and S/4 HANA, EDI file formats (ANSI X12 & EDIFACT) and SAP IDOC extensions, and EDI interaction with SAP ECC FM's/IDOCs/BADI's/BAPI's/User Exits.
• Have extensive experience in SAP NetWeaver PI & Process Orchestration, for developing, implementing new and extended functional requirements in various SAP modules for different industries.
• Experience of third-party integration tools like MuleSoft Anypoint Studio & Dell Boomi.
• Worked on ASAP & Waterfall methodology & Agile Scrum Methodology and understanding of modern software development methodologies, including Jira, GitHub, HP-QC, Confluence.
• Experienced Agile Scrum Master which includes including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
• Have extensive experience in go-live activities and post-production hyper care support and maintenance.
• Excellent communications skills with a strategic proven track record for interaction with client for various business and technical aspects.
• Worked on both ABAP and Java platforms to support ABAP and Java applications.
• Experience to Develop CPI iFlows by following best practices and Integration patterns and provide production support.
• Experience with Cloud Platform Integration for Data Services (CPI-DS / HCI-DS) for batch and scheduled data integration between on-Premise applications and the SAP Cloud Platform.
• Integration Knowledge on ODATA/Webservice API, HCI, SAP API Hub.
• Experience in Writing the Groovy / JavaScript code to obtain the custom functionality for SAP CPI.
• Experience in SAP IC and SAP CPI Integration design, development, message mapping, groovy scripting and deployment.
• Experience with creating iFlows for CPI Error monitoring and alerts using message logging ODATA API from SAP Business Hub.
• Experience in integrating SAP SuccessFactors Suite, SAP ERP HCM, Salesforce, Database, SFTP, Expense management and Payroll systems, web service systems and other legacy systems using SAP CPI.
• Hands on design, development, deployment and maintenance of integration processes between SuccessFactors / HCM Suite and other 3 rd party applications across cloud and/or on-premise using SAP CPI platform (Cloud Integration, Application Integration APIs)
• Experience working with and manipulating XML/JSON, and flat file using SAP PI / PO and SAP CPI Platform.
• Writing the Groovy / JavaScript code to obtain the custom functionality.
• Extensive knowledge in SAP-HANA, HCI, CPI, AIF, SuccessFactors Integration, Ariba Integration, Hybris Integration with CRM, C4C, CPQ, BRIM & Callidus Cloud solution, AIF, S/4HANA, SAP - API HUB
• Strong SAP HCI skill set that indicates Configuring Key Store (.jks) files, Certificate Deployment, User Credential deployment, Configuration on Both HTML5 Browser and Eclipse, Tenant maintenance and moving the Iflow from Dev to QA, and QA to Prod without any issues, and configuring different Adapters like and (C4C, Success Factor, SFTP, IDoc/ECC and Mail) and has the basic functional knowledge of C4C and Success Factor and ECC.

PROFESSIONAL EXPERIENCE

Confidential

SAP ABAP

Responsibilities:

• Assess application architecture of the SAP systems and integration over internal and external partners’ systems from legacy interfaces to web/cloud integration technologies using SAP PI/ SAP PO and SAP CPI (Cloud Platform Integration.)
• Managing, Monitoring, Sustaining, Troubleshooting and supporting existing EAI Integrations, SOA Architecture and SAP CPI / PI / PO Platform.
• Wrote Groovy script / JavaScript code and XSLT mapping to obtain the custom functionality.
• Worked on ABAP enhancements, ABAP Proxies, RFC, IDocs, ALE configuration, Partner profiles, Ports, Enhancements, error processing, troubleshooting.
• Responsible for the management of design, development, review and support of SAP Cloud Platform Integration (CPI), SAP NetWeaver PI/PO objects against the business needs in a variety of functional areas.
• Worked on Adobe Forms for building custom Invoice List PDF and Invoice PDF for the client.
• Enhance VA05 report to have additional fields in the output with header information.
• Working on SAP S4HANA Development Project while connecting various SAP applications (on-premise) to non-SAP applications.
• Worked on configuration of sending Invoice using AIF in S/4 on-premise system and E-Documents for Mexico and Columbia in EDOC Cockpit using SAP CPI for B2G integration.
• Manage configurations in the API Business Hub of SAP.
• Data loads to IBP system using SAP CPI-DS.

Confidential

Responsibilities:

• Worked with customers to understand the present business hierarchy process and review business requirements, functional and technical specifications, test plans, test cases, and consolidated project plans.
• Responsible for analyzing, designing, implementing, testing, and maintaining all SAP integration flows from Legacy and non-SAP systems and relationships in the environment.
• Supporting day to day support tickets and maintaining upkeep of the current interfaces in production
• Involved in Interfaces deployment to production for various Delivery Centers.
• Involved in PI interfaces cut over plan and execution.
• Involved in post-go live support and deployment for Rental and GSC (Global Supply Chain) project.
• Involved in the development, integration and support for Hybris-CRM-EM (Event Management)-ECC integration.
• Involved in maintaining the SAP-PI server and applying various patches and updates.
• Worked on various ABAP workbench requests for CRM and ECC for the Rental Project.
• Involved in MDM-to-ECC and Legacy integration via SAP-PI by designing mapping, configurations, ccBPMs, routing rules in PI.
• Responsible for the day to day production support, configuration and monitoring daily error reports and coordinate and perform error resolution.
• Developed a program in ECC for a Finance report for downloading millions of rows of data into a file using Open Cursor method, within a few minutes for the Billtrust Integration Project.
• Developed interfaces with certificate authentication with external SFTP servers while enabling and coordinating firewall requests within the Confidential network team and external vendors.
• Developed PI interface to send 5GB of data to third party SFTP server using PI SFTP Adapters in the BW Rental Routing Project.
• Experience in SAP ABAP, SAP reports, SAP Interfaces, SAP Conversions, SAP Enhancements, BADI, User Exits, Enhancement Framework, SAP Smartforms, SAP OData, SAP HANA CDS, AMDP, SAN HANA Views, XSHANA, CDS views, Calculation Views, Scripted and graphical views, SQL and Database Procedures and CTS+.
• Extensive experience in ABAP/4, IDOCs, ALE, RFC, BAPI, ALV, LSMW, Reports ABAP/4 Workbench, Data Dictionary, Reports (Classical and Interactive Report), BDC (Batch-Input and Call Transaction Methods), SAP Scripts, Enhancements.
• Extensive experience in Solution Designing and SAP ABAP Development in OTC & PTP Space.
• Extensive experience in Interfacing between various systems via ALE IDoc/Proxy/EDI.
• Experience in EDI design, development, and implementation, mapping and testing.
• Involved in Design and Development of Hybris Integration Project (for E-Servicing and Online Bill Pay(OLBP portal) using SAP PO 7.4 to backed SAP ECC and CRM for GetInvoiceandCreditMemos from ECC, ClearInvoice from ECC, GetGarmentHeader & GetGarmentDetails from CRM, GetCustomersFeed from ECC, GetContactFeed from CRM, GetServiceRequest from CRM, CreateServiceRequest to CRM.
• Developed and EDI interface to provide Check remittance from SAP ECC to Fifth Third Bank using SAP PO B2B Integrations converting to EDI 820 ANSI X12 format.
• Developed a synchronous interface from SAP EM system to ACSIS to get the Active Appliance Count.
• Configured the Automated Note Search Tool (ANST) in SAP ECC using SAP NOTES transaction.
• Developed Interfaces Integrating SAP with Microsoft dynamics to ease the business flow for the sales representative in the Dynamics Connect Project.
• Developed End-To-End Synchronous Integration to third Party Jaggaer system for e-Procurement portal. Worked on XSLT and Java mapping to add and remove Doc type tags. Received appreciation for the Implementation of the project.
• Worked on modifying existing Pricing conditions, and maintaining the CRP IPC code using Eclipse and uploading to CRM system.
• Worked on various integration projects which required file transfer from external SFTP servers to our SAP PI system and forwarding to backed systems such as SAP ECC, CRM, MDG, and SAP BW systems. Worked on Certification authentication and PGP encryption.
• Experience in Designing, implementing and supporting complex business process in an SAP SuccessFactors Human Capital Management (HCM) environment.
• Experience in discovery meeting with customer by identifying the customer's current process and future state needs to configure application to meet customer needs while providing best-practice guidance on customer processes for SuccessFactors Implementation.
• Successfully implemented Employee Central Integration, Learning Management, Employee Central payroll and Recruiting with SuccessFactors and integration with Employee Feed from SAP ECC, SAP ECC Mini Master and Active Directory using SAP CPI.
• Worked with integrating Employee data feed (Add / Change/ Delete) from Aon Hewitt and SAP ECC and HR Mini Master for implementation for Benefit Administration and integrating Time and Labor data with Workforce Software using SAP CPI.
• Worked on Integrating BRIM solution & SAP Callidus Cloud with SAP for Configuring and customizing integrations with SAP CPQ and SAP CPI using (iFlows), SAP API Data Hub, AIF and HCP Open Connectors.
• Master Data loads to IBP system using SAP CPI-DS.
• Experience in Integrating SAP ARIBA Cloud with SAP ERP and SAP S/4 HANA using Cloud Integration Gateway (CIG) and SAP PI/PO / SAP CPI.
• Experience in SAP ECC SD, SAP CRM and Sales Cloud, Service Cloud and Marketing modules, Administrator of Callidus CPQ System & Callidus Commission system.
• Replicated Master data (Product/customer/pricing) from ECC to CPQ.
• Enabled Integration between C4C/CPQ & ECC for order fulfilment scenario.
• Responsible for configuring enterprise set up including Markets, Branding, Territory, Country, Dictionary, User Types, Product Categories, Price books, Quote layout, Renewal Process, Pricing formulas, Approval workflows, Notifications, Quote presentment/form.

Confidential

Responsibilities:

• Identify the Confidential Integration Scope in terms of Portal Integration, Non-EDI files Integration, EDI Integration and Finance Files Integration
• Co-ordination with Legacy team and Business Users to Integrate the Legacy Systems.
• Involved in Portal Integration for Non-EDI Files Interfaces design.
• Developed Portal (ICS and Warranty Portal) interfaces, Non-EDI Interfaces to SAP.
• Involved in Interfaces testing cycles IT1, IT2, UAT and End-to-End testing.
• Involved in PI/PO interfaces cut over plan and execution.
• Involved in hyper care support for Phase 1 rollout.
• Responsible for analyzing, designing, implementing, testing, and maintaining all EDI processes and relationships in the environment.
• Responsible for the complete design, development and implementation of 850, 855, 856, 810, 820, 824, 862, 996, 997 ANSI and EDIFACT messages.
• Well conversant with various adapter implementations such as IDOC, RFC, SOAP, JDBC, ABAP Proxies. Also, well conversant with SLD setup.
• Development of Test Strategy, Test Plans and Test Cases, generating Test scripts for multiple projects. Tracking requirements versus Test coverage.
• Responsible to verify all data was successfully processed and trouble-shoot any failures during translation and address the issues to the team.
• Setting up the SAP Routes and Configuring the RFC connections in SAP and testing each connection for connectivity.
• Involved in Unit Testing, Integration Testing and Regression Testing.
• Worked with customers to understand the present business hierarchy process and review business requirements, functional and technical specifications, test plans, test cases, and consolidated project plans.
• Responsible for the day to day production support, configuration and monitoring daily error reports and coordinate/perform error resolution.
• Involved in regular contact with trading Partners and conveying the implementation guidelines and specifications.
• Responsible for analyzing, designing, implementing, testing, and maintaining all EDI processes and relationships in the environment.
• Responsible for the complete design, development and implementation of 850, 855, 856, 810, 820, 824, 860 & 997.
• Development of Test Strategy, Test Plans and Test Cases, generating Test scripts for multiple projects. Tracking requirements versus Test coverage.
• Responsible to verify all data was successfully processed and trouble-shoot any failures during translation and address the issues to the team.
• Setting up the SAP Routes and Configuring the RFC connections in SAP and testing each connection for connectivity.
• Involved in Unit Testing, Integration Testing and Regression Testing.
• Worked with customers to understand the present business hierarchy process and review business requirements, functional and technical specifications, test plans, test cases, and consolidated project plans.
• Worked on various adapters such as Seeburger, RFC, IDOC, JDBC, SOAP, HTTP, Webservices etc.
• Responsible for the day to day production support, configuration and monitoring daily error reports and coordinate/perform error resolution.
• Involved in regular contact with trading Partners and conveying the implementation guidelines and specifications.
• Involved in PI upgrade strategy and migration of interfaces from XI 3.0 to PI 7.0
• Delivered weekly status reports and maintain central issue logs.
• Played the role of Incident Manager for CL SAP XI service of Confidential Consumer Lifestyle.
• Act as the 1st escalation point for the support analysts/ teams.
• Monitored incidents in own area and ensures effective & efficient delivery of support services as per SLA (Service Level Agreement)
• Ensured that high level of customer satisfaction is maintained for support services of the group
• ITIL (Information Technology Infrastructure Library) framework awareness/ Exposure
• Ensured effective & efficient delivery of service requirement.
• Ensured resolution of issues within SLA’s.
• Prepared shift plans, responsible for resource leveling and utilization.
• Responsible for on-boarding of support analysts into the team.
• Provided technical assistance to the team.
• Provided performance feedback for Support Analyst.
• Responsible to ensure high customer satisfaction.
• Initiated problem management, and handled escalations.
• Assisted in recruiting consultants by evaluating candidates on technical side.
• Implemented best practices.
• Updated stakeholders on functional area status, issues, progress & any relevant topics.
• Identified and highlighted capacity constraints/ load issues in the team to the CG TLs / STLs
• Monitored the customer satisfaction, through the NPS scores and works towards improvement.
• Understood and highlight the trend in the issue’s management.
• Ensured quality of call closures.
• Proactively evaluated and implemented best practices by coordinating with other service incident managers in Impact mitigation and Proactive analysis.
• Came up with root cause analysis strategies.
• Contributed to competence group people engagement initiatives.
• Worked towards identifying knowledge gaps with in the team
• Participated in executing project transitions.
• Generated Management Information reports and shared with STLs, OTLs (Operations Team Lead) and CG leads.
• Took care of Knowledge database creation and Problem Identification
• Ensured timely resolution of issues within SLAs and periodically reported to Service Team leads (STLs).
• Worked as offshore Team Lead and was involved in coordinating with the onsite team on the deliveries.
• Analyses of Business Requirements, Change Requests and Defects and providing the time estimates for the same.
• Understanding Functional Specifications Documents and providing solution to team members to develop the interfaces.
• Preparing & Reviewing Technical Specification Documents and Functional Specifications for PI/XI related interfaces.
• End to end testing of Interfaces.
• Involved in quality control for delivering technical specification documents.
• Involved in providing the roadmap for PI upgrade from XI3.0 to PI 7.1
• Involved in Hyper care support after successful rollouts of the interfaces in production Environment for FRANCE2 & Australia rollout.
• Allocation of tickets/interfaces to team members and status call on the tickets/interfaces in the hyper care supports for the successful rollout phase.
• Performed the role of Quality coordinator and ensured all interfaces as per the standard on CMMi perspective.
• Status calls with team members and client/customer.
• Training to team members about new skills.
• Worked as a KT transition Lead by taking up additional responsibility in the project.
• Worked as a Project Lead for Australia, tracking the status of developments in the project at off-shore.
• Successful deployment of the MYSEv1(phase1) rapid deployment project for pilot country Korea.
• Successful deployment of the MYSEv2(phase 2) project several new countries.
• Successful deployment of FO-BO (Front Office-Back Office connectors) integration project to manage Quotations, Order change, Customer Return orders, Customer Pricing, Customer invoicing on e-SOA principles by reusing standard services on SAP Netweaver 6 and ECC 5.0
• Successful deployment of the SFDC interfaces.
• Supported Client in Prototyping and Technology Assessments for the Infrastructure project ONE-DC data center project for data migration using SAP-PI as middleware.
• Good Knowledge on Support Processes, Maintenance Activities, Incident Management, Configuration Management, Quality Assurance, Problem Analysis

Confidential

Responsibilities:

• Allocation of tickets/objects to team members and status call on the tickets/objects
• Continuously monitored the PI for any errors and solved many high priorities as well as medium priority tickets.
• Monitored the AS2 (Cyclone Interchange), for any messages being stuck and reprocessed the erroneous ones manually.
• Also monitored the Confidential -MQ queue if any messages had got stuck.
• Worked on many outbound mapping scenarios which included data transfer from IDOC to flat Files and File to file interfaces.
• Performed the role of Quality coordinator and ensured all interfaces as per the standard on CMMi perspective.
• Status calls with team members and client/customer.
• Understood and highlight the trend in the issue’s management.
• Ensured quality of call closures.
• Proactively evaluated and implemented best practices by coordinating with other service incident managers in Impact mitigation and Proactive analysis.
• Came up with root cause analysis strategies.
• Ensured that high level of customer satisfaction is maintained for support services of the group.
• Involved in gathering requirements for the initial Blueprint Phase.
• Preparation of Estimation using various Estimation tools for new projects.
• Allocation of objects to team members and status call on the objects
• Involved extensively in review of Functional Specification and clarifying the same from Functional Consultants.
• Involved in Preparation of Technical Specifications and Prototype Designs.
• Developed Interfaces arising out using File, PROXY and IDOC adapters.
• Effective usage of Java user defined functions and Node Functions at required places to improve efficiency and throughput.
• Designed, Configured and Tested Integration Scenarios of related Interfaces.
• Involved in all Phases of SDLC comprising of Design, Development and Testing.
• Performed the role of Quality coordinator and ensured all interfaces as per the standard on CMMi perspective.
• Gave extensive support during Integration Testing and UAT.
• Took up the Lead position and trained the Peers into XI and helped them to complete their deliverables on Time with Quality.
• Involved in gathering requirements for the initial Blueprint Phase.
• Preparation of Estimation using various Estimation tools for new projects.
• Allocation of objects to team members and status call on the objects.
• Involved extensively in review of Functional Specification and clarifying the same from
• Functional Consultants.
• Involved in Preparation of Technical Specifications and Prototype Designs.
• Designed, Configured and Tested Integration Scenarios of related Interfaces.
• Trained the Peers into XI and helped them to complete their deliverables on Time with Quality.
• Worked as a Team Lead in the offshore location.
• Responsible to create the Application Architecture for the business functionality.
• Involved in Preparation of Technical Specifications and Prototype Designs.
• Designed, Configured and Tested Integration Scenarios of related Interfaces.
• Monitoring the PI for any erroneous consequences.
• Developed a program in ABAP to convert flat files to XML files using DOM parsing method.
• Developed a program in ABAP to convert XML files to flat files using XSLT transformation.
• Worked on many outbound mapping scenarios which included data transfer from IDOC to flat files.
• Performed the role of Quality coordinator and ensured all interfaces as per the standard on CMMi perspective.
• Involved in all Phases of SDLC comprising of Design, Development and Testing.
• Gave extensive support during Integration Testing, UAT and Post Go-Live.
• Took up the Lead position and trained the Peers into XI and helped them to complete their deliverables on Time with Quality.
• Worked as a Team Lead coordinating the onsite/offshore model.
• Responsible to create the Application Architecture for the business functionality.
• Business requirement analysis.
• Preparing High Level Design.
• Developing interfaces as per System Specification with meeting to quality standards.
• Testing interfaces and monitoring messages.
• Preparing Technical specification.
• Taking part in quality reviews.

Confidential

Responsibilities:

• Preparation of Technical Specifications and Prototype Designs.
• Design, Configure and Testing of Integration Scenarios of related Interfaces.
• Developed Interfaces related to IDOC and File adapters.
• Effective usage of Mapping techniques and Adapter modules.
• Involved in all Phases of SDLC comprising of Design, Development and Testing.
• Performed the role of Quality coordinator and ensured all interfaces as per the standard on CMMi perspective.
• As a senior member of the team he is actively involved in providing technical assistance to junior members and sharing knowledge with other members of the team.
• Computer System Validation (CSV) analyst as Roche was a Pharmaceutical project as per GXP guidelines. Computer Systems Validation is an ongoing process which involves the evaluation and documentation of all components of a system during its lifecycle phases to ensure compliance with the approved user requirements.
• Implemented the OSS note using the SNOTE transaction and also implemented it manually and was also the reviewer of implementing the OSS notes.
• Involved in design and development of sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
• Involved in preparation of Technical Specifications and Prototype Designs.
• Developed objects related to new Enhancements using Reports and Forms.
• Developing program as per approved System Specification and quality standards.
• Experience in ALE/IDocs, LSMW, BDCs, BAPI, User Exits, Interfaces and file transfers.
• Experience in Module pool and interactive reports, classical and ALV report using event handling.
• Experience in BAPIs, Writing SQL Queries, JOINS, Reporting skills and Performance Tuning techniques.
• Expert debugging and problem analysis skills