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Interim It Program Manager Resume

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Dallas, TX

PROFILE:

Over 30 years of experience building cutting edge B2B, B2C solutions with various on - premise and SaaS technologies, platforms. As markets and corporate businesses change or evolve, I have transformed my learning, business, technical experience to assist corporate businesses with transformations in reach of corporate financial and technical flexibility, and more relevant business insight.I love the challenges that innovation presents when leading a company or Confidential through the digital transformation for online services, cloud services, emerging technologies, process improvement, or solutions that involve hybrid systems.

EXPERIENCE / PROJECT WORK:

Interim IT Program Manager

Confidential, Dallas, TX

Responsibilities:

  • Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross - functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
  • Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
  • Provides insight into recommendations for complex technical solutions that meet design and functional needs.
  • Serves as an expert for innovative technical solutions that meet design and functional needs.
  • Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
  • Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications.
  • Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
  • Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
  • Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders.
  • Oversees the review and implementation of recommendations of technical solutions across multiple functions.
  • Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs.
  • Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.
  • Provides expertise and guidance to team members for systems' incident responses for complex issues.
  • Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification.
  • Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts.
  • Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
  • Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications.
  • Reviews and verifies resource estimates for complex technical design, coding, and testing efforts.
  • Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation.

Senior Workday Core Integration Consultant

Confidential, Atlanta, GA

Responsibilities:

  • Integrations: EyeMed, BCBS, Standard ANSI 12 834 format (Benefits), and HCM with Active Directory, Retirement, Location and Employee reports.
  • Participate in all necessary project meetings, design necessary integrations per the technical specification using Connectors, EIBs/iLoad solutions, Complex reporting (calculated fields, Workday object model), RaaS, sFTP, and other tools.

Workday Core Integration Consultant

Confidential, Atlanta, GA

Responsibilities:

  • HR work sessions for employee and payroll records discovery, transformation and mapping
  • Participate in all necessary project meetings, design necessary integrations per the technical specification using Connectors, EIBs/iLoad solutions, Complex reporting (calculated fields, Workday object model), RaaS, sFTP, and other tools.
  • Knowledge of Dell Boomi for integration with Workday
  • Integrations: Payroll, HCM, and EIB reports

SAP ABAP/CRM Web UI Consultant

Confidential, Washington, DC

Responsibilities:

  • Research, Debug, Develop ABAP code for CRM UI
  • Enhance UI logic, Search and Result UI Query Parameters enhancements, Error Message Suppression, Data Model modification, and Custom Component modifications

SAP ABAP/CRM Web UI Consultant

Confidential, Richmond, VA

Responsibilities:

  • Develop, Configure Email Templates for Installation Teams, Third Party Providers and Customers via Action, Action Profiles and Start and Schedule Conditions
  • Development on BTDate Assignment block for email notifications to Customers, Providers and Internal teams
  • Enhance Activities Views with Categorizations, and provide Categorization in Search and Results Views

SAP ABAP/CRM/Cloud Technical Consultant

Confidential, Las Vegas, NV

Responsibilities:

  • SAP Cloud Platform - Portal Service (formerly called HCP)
  • SAP Cloud Platform - Identity Authentication Service (formerly called SCI)
  • SAP Cloud Platform - Integration Service (formerly called HCI)
  • SAP Hybris Cloud for Customer (C4C) - Service Requests
  • Accela Cloud Application
  • SAP Cloud Web IDE
  • Clark County GIS Parcel/Address Services
  • Implementation experience and support of secure, stable and flexible tenant designs for SAP cloud product solutions, specifically Hybris Cloud for Customer (Service) and SAP Cloud Platform Identity Authentication and Portal Services;
  • Extensive experience implementing and supporting the custom development and configuration for SAP Hybris Cloud for Customer (Service) and SAP Cloud Platform Identity Authentication and Portal Services;
  • Excellent Knowledge of ABAP and ABAP HR programming
  • Advanced experience creating and supporting custom web services;
  • Advanced skills in SAP Cloud Platform Identity Authentication Service Administration including development, configuration, analysis and implementation of tenant settings as well as users and authorizations, applications and resources, and identity monitoring;
  • Advanced skills in SAP Cloud Platform Portal Service Administration, specifically all functionality contained within the Cloud Platform Cockpit;
  • Demonstrated proficiency in the following languages: ABAP, HTML5, Java, JS, and CSS;
  • Implement and support new SAP security requirements;
  • ABAP, OOP, OOD, Interfaces, OData, JSON, ALE, IDOCS, ECC, CRM;

Sr. SAP ABAP/CRM/Cloud Technical Lead

Confidential, Las Vegas, NV

Responsibilities:

  • HR process re - design with central employee across 4 agencies for applicant processing with NEOGOV, tracking, rehires, employee records, system access, and SAP accounts
  • Application tracking system integration with SAP ECC for Central Employee POC with Info types, PA Tables, New Info types, Concurrent Employee tables and FMs
  • Established strategy to manage external users in Successfactors from On-premise using Identity Management
  • SAP GUID Service
  • LDB's, HR Macros, HR Functions, Features, Infotype enhancements
  • ABAP HCM (HR) Infotypes and ABAP OOPs Programming
  • OData, Proxy, SOA Manager, JSON, ABAP
  • Okta Virtual Directory Implementation
  • Technical lead of POC for agency buy-in for Okta
  • Architecture design of the data migration and number of service agents for VD
  • White pages design and modification options
  • Prototyping using OData Services (ABAP) on Netweaver
  • Worked on SEGW to create OData services
  • Worked on DPC and MPC classes of the service
  • Developed reports for the HR department using ABAP and ABAP HR programming codes on SAP ECC 6.0
  • Worked on CRUD methods on Netweaver
  • The architect for OData and SAP Gateway Services in design and development
  • OData, Proxy, SOA Manager, JSON, ABAP, OOP, OOD, Classes SAP LSO
  • Lead configuration, development, enablement of LSO with ERP staff and using HCM tables and FMs to enrich user experience
  • Manage technical aspects, landscape, design changes, web code (BHTML, BSP) SAP ESS (Internal, External Employee Facing Portal)
  • Personnel configuration, personnel types, authorizations, security profiles sync with ECC, notifications configuration, portal user experience, pop - up blocker development, and portal access
  • Lead office efforts with consultants on architecture, application design, security design, portal desktop design rules, load testing and application security
  • Clark County SAP services multiple agencies that have approximately 17,000 employees
  • Lead configuration, landscape settings, and setup for My Accounts
  • Manage SAP GW Hub configuration, setup, ECC configuration, and installation
  • Lead development of GW web services for consumption from external systems for POC
  • SAP Fiori Apps Design and Development
  • Configuring SAP Fiori Launchpad
  • Technical Lead, Technical Oversight during the blueprinting, realization, testing, go - live as well as overseeing technical work as necessary
  • Manage SAP portal widgets, web pages, images, websites for mobile and desktop
  • Configured media channels (Twitter, Facebook, Google, etc.) for the single-sign-on to the user s account
  • Configured SCI for Identity services for SAP Portal, Cloud for Customer Service
  • Configured and manage services in HCP for applications, services, users, java code and destinations
  • Tested, recommended new logic in ABAP Script code for Cloud for Customer Service via
  • OData, Proxy, SOA Manager, JSON, ABAP, OOP, OOD, Classes
  • Manage Java code in Eclipse on the HCP for java servlets
  • Manage HTML5 code via SAP Web IDE for web pages and widgets used on SAP Portal
  • Manage the attributes used in the web services for C4S Tickets, Employees, and Customers
  • Manage the attributes used in the update of the C4S Tickets from external systems
  • Manage web services in SCI for public user password resets (service is not in SCI as of yet)
  • Manage GIS web services in HCP for SAP Portal, C4S applications
  • Manage system certificates for SAP SCI, SAP HCP, SAP Portal and SAP C4S applications
  • Configure, Manage SAML2 IdP to allow single sign - on from EP to C4S
  • Integration with Accela Cloud Application
  • Lead POC on SAP Mobile tools, design, development in SUP to allow applications to be developed once then viewable on any device
  • Lead design, testing on the management of devices with SAP MDM for executives with confidential materials
  • USPS Address Check Integration
  • Integrated the United States Postal Service Address Check into the CRM Web UI IC
  • XML, Proxy, SOA Manager, ABAP
  • Manage technical landscape, design, code review, development, UI enhancements and consultants
  • Lead integration of SAP CRM Business Partners into ECC with development and processing tools
  • Lead system configuration for security profiles, technical profiles, service profile and business roles
  • Configured SICF for application URL properties, system settings, HTTPS switching, and informative links
  • Knowledge of Internet Sales/E - service APIs in SAP CRM
  • Worked on One order FMs (CRM ORDER READ/SAVE/MAINTAIN)
  • UI Component workbench and GENIL/BOL programming
  • Worked on Actions to send Email Notification to the Employee Responsible for Business Partners and Business Partner Duplicates
  • ALE, EDI & IDOC Interfacing configuration and Development
  • SAP ECC upgrade experience (using SPAU)
  • OData, Proxy, SOA Manager, JSON, ABAP, USPS Web Services, RFC, FM, IDOC manipulation via ABAP, OOD, Web Dynpro, OOP, UI design, Order One Data Model
  • Clark Connect User Master Data Repository
  • Lead design, tool selection, source type and location of synchronization of public users from cloud sources to on-premise source from SAP SCI
  • OData, Proxy, SOA Manager, JSON, ABA
  • Lead design, administration, and utilization of portal content, roles, security, notification settings, remote authentication and repository used by numerous departments
  • Lead design in new content concept to allow portal admins and ECC security to control access to contentprovided to theuser with shell roles then mapped to portal roles
  • Lead design and oversight of the Portal password reset functionality with the consultant
  • Javascript, Java

Application Programmer

Confidential, Las Vegas, NV

Responsibilities:

  • SharePoint, C#, MS Biztalk, OOD, OOP, XSD, Web Services, XML
  • CCIJIS project that allows inter - departments of Clark County, Federal Confidential agencies to exchange data utilizing XML, web services and integration appliances close to real-time for decision-making tools used in court cases and other public agency offices.
  • SharePoint development, access management, and content creation
  • C# development, maintenance, and component design
  • OOD, OOP, XSD, Web Services
  • Manage consultants during project development
  • System integration with third parties using Microsoft BizTalk
  • Mentor Jr. developers
  • MS BizTalk development

Sr. Software/ Manufacturing Engineer

Confidential, Las Vegas, NV

Responsibilities:

  • Project management, Off - shore resource deliverable management, Siebel EAI Integration developer, business process improvement, SQL Server, XML, IE, ASP/ASP.NET, ADO/ADO.NET, IIS, VB/VB.NET, windows mobile, compact .net, web services and XSLT.
  • Develop parts ordering online system, facilities helpdesk systems, integration of corporate data entry points for a more comprehensive presentation of corporate accountability.
  • Order fulfillment process for the online parts ordering system. Integration of handheld devices for capturing real-time procurement of orders, packing, assembling, and shipping of orders - complete order tracking process.
  • Center of Excellence member supporting the Kaizen of the Sales to Cash process, redesign of manufacturing floor, warehouse split and relocation, new warehouse technical aspects, digitizing of the parts ordering, field service tech parts movement, RMA process and Engineering diagrams
  • MRP extensions with Parts ordering system, MAPICS business process design change for real time processing of accounts, parts, inventory, RMA and billing
  • Lead business process changes within the inventory s parts layout, picking, tracking, quality controls for orders
  • Manage off-shore development team and project development
  • Technical lead for all technology, system integration, R&D, and product review
  • Design and technical lead for the employee online resume posting application and human resource requisition application
  • Develop web services for SQL Server, Siebel EAI Services, and other needs
  • Consolidate shipping courier tracking information for integration into order fulfillment process
  • Barcode scanner application development for cycle counting, part inventory, and other wireless application development
  • Manage and supervise internet and intranet teams
  • Mentor Jr. developers
  • Research the abilities to use data visualization for game use and location in casinos for better projection of gameplay

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