TECHNICAL SKILLS

Skills/Software Years of Experience Programming Languages

• MVS JCL, OS JCL, DOS/VSE JCL, z/OS JCL 15 yrs Enterprise Cobol, Cobol II, OS Cobol 15 yrs
• CICS, CEDF, SDF, BMS, VSAM, IDCAMS 10 yrs CICS Cobol 15 yrs
• Xpediter/CICS, CA-Intertest, Abend-Aid CICS 10 yrs DB2 Sql 12 yrs
• Xpediter/TSO, File Aid/MVS, Abend-Aid MVS 10 yrs ADS/O, Cobol/DC 12 yrs
• DB2, SQL, Spufi, QMF, File Aid/DB2 10 yrs Basic Assembler Not used since 2005 10 yrs
• Administration Tools, IBM Utilities, DF Sort 10 yrs DL/I, Easytrieve 5 yrs
• IMS, Syncsort, SAR, TMS 5 yrs SAS for z/OS, Quick Job 1 yr
• Platinum Tools, RC Query, Data Warehousing 4 yrs Pacbase, Visual Basic < 1 yr
• DB2 Stored Procedures, Mainview for WebSphere 2 yrs
• TSO/ISPF, CA7, CA11, FTP, NDM, QuickRef 15 yrs
• Changeman, Endevor/MVS, CA-Panvalet, Librarian 15 yrs Unix/Oracle Not used since 2005
• IDMS/ADS/O, IDMS/R, IDMS/DC, OLQ, IDD 12 yrs UNIX, Exceed, Telnet, Oracle 9i, Datastage 1 yr
• MAP/C, OLM, DML/O, IDMS/SQL, OCF, ADS/A 12 yrs VI Editor 1 yr
• Windows 95/98/NT/20xx/XP/Windows 8 15 yrs PL/SQL 1 yr
• Microsoft Word, Excel, Lotus Notes, Visio, Outlook 15 yrs DataStage Basic 1 yr
• HP Quality Center, Appwatch 2 yrs
• Control-M, Control-D, Smartest, Smartedit,
• Debug CICS and Batch GUI and Mainframe ,
• File Manager/TSO, BMC Catalog Manager < 1 yr
• Operating Systems - IBM Mainframe and IBM compatible PCs, CICS, IMS, DB2, CMS, Unix
• SDLC Methodologies Method 1, Waterfall, Agile some exposure

PROFESSIONAL EXPERIENCE

Confidential

• Performed project development, applications support, and production support,
• a global banking and global markets business of Bank of America Corporation. The business emphasis involves lending, derivatives, and other commercial banking activities, post trade confirmation, settlement, custody, transaction management, and client services for the banks' equity market products - equities, electronic trades, and commodities. Assisting Settlements and Transaction Management teams on large to small scale projects on the mainframe platform, co-existing with distributed environments.

Confidential

• In order to comply with an enterprise audit finding for the Deceased Client Notification process, a new field was added called a unique ID, into the Abandoned Property system. This new field was needed to comply with corporate due diligence practices and state reporting, and was designed to be sent to an external vendor that would identify Merrill Lynch accounts owners as deceased. The unique ID field was used to match up related accounts within the enterprise so that all accounts within the enterprise for the same deceased owner would be marked as deceased. This way, the updated client information on the Abandoned Property system could be used to age accounts for escheatment. Wrote new cobol programs to initialize the abandoned property data on DB2 tables, and revised cobol code, jobs, procs, and other elements within the Abandoned
• Property system. Also worked in hand with distributed developers who were responsible for writing new screens to allow viewing of the unique ID.

Confidential

Participated in a large-scale, multi-team project to revise the MICS Merrill Lynch Inventory System , intra-company process to recognize the new CNS-ACAT account, 030-00400, in order to properly book intra-company accounting entries for ACATS. Revised cobol code and CICS programs, jobs, procs, and other elements within the MICS Night-Cycle system in order to add the new CNS account and broker to the CNS application.

Confidential

• As a team member of the Transaction Management Team, became involved with monitoring the Transaction Management Production Support Email list, watching for issues that are to be resolved within a business day. Support involves mostly distributed platforms. Working with distributed team members to learn and apply solutions.
• Skills Sets: Cobol LE batch and CICS , JCL, TSO z/OS, MVS ISPF, DB2 v10, Spufi / DB2 Commands DB2I , CICS v8.1, VSAM, IDCAMS, Xpediter/CICS, Appwatch, MQ, Syncsort, DF Sort, File Aid for Batch, File Manager for TSO, FTP, NDM, MVS, SAR, TMS, Endevor, Waterfall and Agile Methodologies, QuickRef, IBM Utilities, distributed technology, DCAR, OSDA, DB2 Catalog Manager BMC .

Confidential

Title: Systems Analyst

Mainframe Production Defect Resolution:

• As a team member of the CDH PSO Consumer Driven Health, Product Support Organization on a daily basis, participated in the resolution of incident-related production defect 'tickets' raised by clients or the CDH Triage team, conforming to strict timelines based upon the urgency of the issues. In all cases, started process of performing ticket resolution with an initial ticket review by looking up the specific ticket information on the Remedy 7.5 system, followed by gathering documentation from individuals who formerly worked on the ticket, ticket-related emails, application documentation on network repositories Sharepoint sites, network files , mainframe elements in pds files or Endevor, and communications with subject matter experts technical leads, team leads, project leads, and co-workers . Proceeded to next steps, performing research and analysis using various debugging tools and utilities to determine the exact source of the defect, and developed strategies for resolving the defects.
• For each ticket, determined if defects originated within the CDH application, and if so, proceeded to the 'build' phase, making source code changes batch and online, including DB2 sql statements, jobs, procs, job schedules, control cards, online maps, and any needed file additions, modifications, adjustments, re-sends, and extracts. Remaining steps consisted of two phases of testing, one phase for unit testing, and a second, for 'Maintenance' testing, using a production-like environment. During testing phases, also provided documentary screen shots to the clients before and after , to verify the correctness of the changes to the modules or files/tables. Followed with the deployment phase, where the changed modules/files/tables, are moved into the production environment. This phase was then followed by validation of the implemented changes in the production environment.
• In cases where the production defect did not originate in the POS CDH application, documented all research and analysis, including screen shots of jobs, screens, and files, and turned tickets back over to CDH Triage for assignment to another application team Eligibility, Point of Sale, Benefits .
• Progress reports were taken for all POS CHD tickets during a daily team meeting led by the IBM PMO.
• Mainframe On-Call Production Support:
• Provided on-call support on demand, 24/7 for one week each month, covering PSO CDH legacy support both on-shift and off-shift. Activities included all tasks as given for Mainframe Production Defect Resolution, above.
• Mainframe System Releases Production Support:
• Participated in a bi-monthly series Tiers of system releases where several clients were moved from ESI's historical Anchor system to the Medco F14 database for Express Scripts, Inc. Following implementation of migration code/files/tables/job - provided coverage on-site for the POS CDH application during the daytime shift 6:00 a.m. 3:00 p.m. , for three weeks, 7 days each week. Activities included conducting analysis, code, development, and testing of fixes in response to issuance of Tier-related 'tickets', within specific time frames based upon the need. Also provided legacy integration support and code/job changes for a variety of applications including Consumer Driven Health, Eligibility, and Point of Sale. Participated in coordination of efforts involving daily support and 'Tier' activities, with off-shore IT staff in India, to enhance coverage of support activities on a 24 by 7 basis. Assisted in all implementation activities during the daytime shift, including endevor migrations of code, maps, copybooks, jobs, and procs. Validated successful transfers of code/file/table/jobs to the Express Scripts, Inc. platforms, and raised tier-related tickets for errors found, including job/task abends, missing data and/or files, database issues, inaccurate schedules, and other problems that surfaced during the implementations.
• Skills Sets: Cobol LE, Cobol II batch and CICS , Easytrieve, Rexx, JCL, TSO/ISPF, SDSF, TPX, CICS v 8.1, BMS, DB2 v9, Spufi, DB2 Commands DB2I , Unicenter Tools, VSAM, IDCAMS, CA-Interest mainframe and batch , CA-7, CA-1, Syncsort, File Manager, Endevor/MVS, Sharepoint, QuickRef, NDM, FTP, SOA, XML, MQ, MVS Utilities, Remedy 7.5, HP Quality Center, Microsoft office suite, Waterfall, Agile some exposure methodologies.

Confidential

Title Cobol Programmer

Accomplishments

• Participated in a collaborative effort in developing and implementing three 'RFS' request for service projects from the business units managing health care claims, with the purpose of revising selected categories of procedure codes to add or delete one or more procedure codes within each category. Another objective of the 'RFS's was to add or delete other categories, adding new procedure codes to the new categories, or to delete categories altogether. The procedure codes within each category, also known as CPT Current Procedural Technology codes, were identified by the business groups to conform to the changing medical insurance requirements. The appropriate CPT codes exist to show the reason a procedure is performed .
• All revisions were unit, system, acceptance, and parallel tested on the BCBS mainframe and distributed Claims environments, and included various database methods, including Vsam, DB2, and others within distributed environments for program calls from the mainframe . Built batch job streams in all testing environments to mimic those in production, and executed and monitored all test job runs and determined and resolved abends in job control, source code, and files using Debug for batch. Used NDM to port test files to and from different regions and partitions. The programming language used was Cobol LE. Word was used for project documents and client correspondences, with the Waterfall methodology. Tools used were Syncsort, Spufi, Platinum Tools, Debug CICS and batch , Pan Statements, QuikRef, and NDM.
• Performed database searches on DB2 tables to assist in trouble-shooting of discrepancies in vendor payment amounts for specific time frames.
• Participated in a project for the ICD-9 to ICD-10 conversion International Classification for Diseases to redesign a CICS screen to use the newly converted ICD-10 diagnostic codes. The screen was revised to accept the new format, presenting the converted codes from a Vsam database.
• Skills Sets: Cobol LE batch and CICS , JCL, TSO/ISPF, DB2 v9, Spufi, Platinum tools, VSAM, IDCAMS, Debug mainframe and batch , NDM, Syncsort, File Manager, Panvalet, QuickRef, IBM Utilities, Microsoft office suite, Waterfall methodology.

Confidential

Title Applications Programming Consultant

Accomplishments:

• Working with multiple teams, took part in analysis and debugging of programming and design errors and abends, and supported QA team in installing initial and remediated code and monitoring and trouble-shooting CICS and batch components through to implementation. During testing, resolved abends and traced logic errors in program logic using CEDF and Xpediter for CICS. Performed implementation tasks such as migrating code into QA and Staging environments, creating Endevor packages for each project, and monitoring the installations and validating the output of the initial production runs. Created word documents documenting the testing processes, including Test plans, Test Results, and validations post-implementation.
• Performed ad-hoc changes to CICS back-end programs to correct error messages from trades processing sent to production support staff, reformatting message contents and adding new messages as needed. Working with distributed staff, arranged for time slots for testing and delivery by distributed staff to management and technical staff responsible for responding to problems identified by error messages. Built test data for tasks using production backup files using IBM utilities. Worked with CEDF and Xpediter for CICS to resolve abends and diagnose logic errors.
• Performed multiple phases of testing of CICS back-end programs where coding was performed by others, including unloading and loading tables, Vsam datasets, flat files, and MQ files, validating all test outputs, and correcting programming errors encountered during testing. Maintained correspondence with requestors of the testing and created documentation as required. Employed CEDF and Xpediter for CICS during testing to resolve errors in processing. Employed Waterfall methodology as the SDLC tool.
• Performed changes, additions, and updates on batch job scheduling management system PODS to keep current with business needs.
• Performed some coding revisions to MQ instructions within batch programs in order to comply with Bank of America MQ coding standards, and tested program revisions and batch job streams to validate the correctness of the changes. Used Xpediter for Batch to find and correct errors in execution. Built batch job streams for Q/A and coordinated nightly Q/A job runs with the Q/A team.
• Performed enhancements to batch jobs/programs to increase speed and efficiency by revising processing of Vsam datasets, or by adding sorts to consolidate records on relevant keys or to change orders of fields, or to consolidate processing from several job steps into a single job step. After each enhancement was completed, full-scale, full-volume testing was conducted in Q/A and UAT environments and compares of production and test CPU/elapsed times were compared to validate that the revisions were accurate and more efficient. Personally built all batch job streams for every level of testing from unit to Q/A. Added new jobs and job steps as necessary and updated changed/new jobs to the job scheduling management system PODS .

• Participated in a major effort on the CICS platform, involving multiple applications to add a secondary key and other informational reference fields to the Regulatory List Screening Utility. These new values were added to assist Settlement Operations and Broker Transfer personnel in identifying fed or government trades where standing instructions scanned by the RLSU had 'hits' on the OFAC database. These new research tools were developed to make it easier for Bank of America to be in compliance with OFAC economic sanctions requirements.

• Restrict calls to Global Stock Loan database for each security to first run of the day.
• database for each security every time the transaction was started. To save costs, the borrow return process was revised to call the Global Stock Loan database only during the first run of the day. This change resulted in the accomplishment of a significant reduction in prime time MIPS and saved the company over 68,759 / year.
• Participated in a multi-team CICS project to revise the Merrill Lynch online borrow return allocation process. This process looks at inventory and recommends returns to Global Stock Loan. Formerly, the process would call the Global Stock Loan
• Include Pro Syndicate Records with Current PDQ Records in MICS Nightside.
• before. This revised process ensures that both institutional and pro syndicates are processed in the night cycle without causing breaks. Revised batch job streams to change/add new JCL, and worked and updated changed/new jobs to the job scheduling management system PODS . Project phases were tracked and documented using the Waterfall methodology.
• Adjusted the batch 'Nightside' process to include Syndicate records along with current PDQ records in the MICS nightly batch processing, correcting a condition that was causing Syndicate records to fail to deliver. In order to include the additional records in the processing, the batch input for the main program was revised to read in the DTC Nightside file and match those records to pending syndicate items on the SAD Deliver DB2 table. This replaced DB2 cursor processing from
• GTR Trade File Record Length Reduction.
• Participated in a cross-team project to produce faster job processing by reducing record lengths for a series of files created in the batch cycles - from 4,000 to 3,400 bytes. Modifications included program copy books, procs, and re-compiling programs using revised copybooks. All modified jobs went through full-scale, full-volume testing and output files were compared to production to ensure accurate results.
• Skills Sets: Cobol LE batch and CICS , JCL, TSO z/OS, MVS ISPF, DB2 v9, Spufi / DB2 Commands DB2I , CICS v6, VSAM, IDCAMS, CA-Intertest, Xpediter/CICS, Viasoft SmartTest, Mainview for CICS, Appwatch, MQ, Syncsort, File-Aid/MVS, NDM, SAR, TMS, Endevor, Waterfall Methodology, QuickRef, IBM Utilities.

Confidential

Title - Mainframe Developer

Accomplishmentss:

• Created and executed ad-hoc programs and jobs to update or add records to production files and databases in response to requests from the business in order to maintain data integrity in the TLC Tender Loving Care and SET Southeast Toyota application environments. Both batch and online programs were affected, as well as batch job streams, job schedules, and job/program documentation.
• Wrote numerous new SAS programs and jobs to create excel-type delimited-format files to provide production data that emulated CICS transaction screens using filters from the business. Inputs to these programs were DB2 or Vsam unload or back-up files of the tables/files read by the CICS screens. The delimited files written out were imported into excel spreadsheets and these were attached to emails and sent to the business analysts advocating for the client.
• Revised source code and batch job streams to extend history on month-to-date sales activity transactions to 25 months from 12 months for all TLC production DB2 tables. This was completed in order to allow increased visibility to this activity on the CICS screens, and also to extend the historical archiving of month-to-date sales activity. Used NDM to send/receive datasets for testing from other regions and partitions. For testing, built batch job streams for all testing phases, and worked with schedulers to add/update jobs to the ZEKE batch job scheduling system.
• Completely revised the process to create audits for the Accounting department to add columns listing various invoice related fields to Vehicle Sales files for the SET line of business. The purpose for these changes was to allow the customer service department to distinguish between various categories of sales.
• Debugged and corrected batch job streams launched by CICS transactions, to include missing datasets that caused production batch abends. Revised code and jobs and procs to include the missing datasets and re-started all abended jobs. Built all batch job streams for testing environments and executed and monitored all testing, and worked with schedulers to add/update jobs to the ZEKE batch job scheduling system.
• Made many enhancements to the process of invoice printing for Courtesy Warranty Services and Fidelity Warranty Services dealers for the A/R department within JM A, in response to claims that invoices were not being printed at the dealerships.
• These changes encompassed CICS and batch processes for screens, programs, jobs, procs, and control cards. Included in the changes were A/R customer print parameters, report codes, company print parameters on several CICS screens, and batch program, job, and control card changes for the same parameters as the CICS screens.
• Wrote a SAS program for the purpose of monitoring completion times and elapsed times of selected jobs in SAVRS, with the purpose of providing job run statistics to IT management after large-scale batch scheduling changes were put into effect. Input to this job was the production dataset for SAVRS output was the punched SAS Report to a held class.

• SAS Unix / Linux Migration.
• This project was started to modify all production mainframe jobs that sent FTP files for the Actuarial Department, from the SAS Unix server, to the new Linux server, and involved the JM A mainframe group and the Actuarial department. The effort was concentrated around the migration and upgrade of SAS from Unix to Linux. My role in this migration was the transformation of the jobs, procs, and control cards to conform to the upgrade, and running full parallels to production to ensure the exact reproduction of the data to the new server.

JMA GAP Contract Entry.

• Performed all batch modifications, including program modifications and new programs, jobs, procs, control cards, and FTP processes, for the TLC applications, to provide new column data on the product DB2 tables for percentage rates, financing and payment amounts, residuals, and error flags for use by the Actuarial department. Development tasks included coding, development, unit and systems testing, and updating program, job, and FTP process documentation.
• This project was created in response to fulfill compliance directives at the behest of the state of Florida, and affected the calculations of the 'retail' fields on many contract sales and service agreements written at the JM A and SET dealerships. Made all modifications to the contract entry CICS screens including new compliance requirements and also other functionality that had not worked correctly in past releases of code. Working with multiple teams, revised and tested three screens, 'Contract Sale Request', 'Contract Sales Entry', and 'GAP Contract Entry Sales'. The project involved extensive UAT testing with the Q/A team members, who recorded defects on Mercury Test Director. All developers were required to fix defects within 24 hours of defect reporting.
• Skills Sets: Cobol for z/OS, Cobol II, Pacbase, CICS, DB2, VSAM, TSO/ISPF, SDSF, QuickRef, JCL, File Aid/MVS, File Aid/DB2, Spufi, DB2 Administration Tools, DB2 Commands, Syncsort, Xpediter/TSO, Xpediter/CICS, Microsoft Office suite, SAS for Z/os, TRMS, SAVRS, Changeman, Service Desk, Outlook, Waterfall methodology, HP Quality Center, and NDM.

Confidential

Title: Mainframe Developer

• Completely rewrote the batch process for formatting institutional delivery trade confirmation authorization records in the PDQ Pre-Determined Quality trade cycle sent by Merrill to the Depository Trust Company the primary clearing and Settlement Company for Merrill's domestic trades, to conform to the CCF/II formatting conventions in the trading industry. Project included rewriting all programs and jobs that receive transmission records back from DTC. Performed extensive unit, systems, and integration testing of all re-worked jobs and programs as well as those further downstream to validate the correctness of database updates to Merrill Lynch tables and files from the PDQ cycle.
• Added modifications to back-end daytime CICS transactions used to receive MQ messages from the clearing house DTC, containing confirms and affirms of institutional trades. Added extensive error routines to the transactions to identify and document DB2, VSAM, CICS Link, and MQ errors occurring during transaction processing. The newly added error messages were then routed to pagers carried by team members responsible for reviewing and researching the error messages to determine the causes of the errors and to correct them. The enhancements to these transactions were installed to remedy the problems that occasionally occurred within the process of reconciliation of CNS confirms on the DTC side to the
• corresponding updates to files and databases on the Merrill Lynch side. Performed analysis, technical design, coding, unit, regression, and systems testing of enhancements, interfaces, and beeper logic for this project.
• Performed modifications to back-end daytime CICS transactions to send pledge messages via MQ to the clearing house DTC, for pledges of stock and logging of all MQ error messages that would occur during the transactions. Transactions were enhanced to add MQ pledge errors to the Merrill Lynch online Vsam log file. Purpose of this enhancement was to maintain error messages beyond the 2-day window they were kept on MQ log files, to enable Merrill Lynch customer support staff to
• respond to requests for information about errors on pledges where MQ error messages had been dropped from the application. Performed all analysis, technical design, coding, unit, regression, production parallel, and systems testing of enhancements and interfaces for the project.
• Skills Sets: Cobol for z/OS, batch and CICS , DB2, DB2 Stored Procedures, Spufi, VSAM, JCL, File Aid/MVS, Abend-Aid, Syncsort, Microsoft Office suite, Endevor/MVS, QuickRef, CA-Intertest, CICS, NDM, MQ, OSDA in lieu of SDSF .