SUMMARY

• 12 + years of industry experience, in which around 8+ years of ERP SAP consulting expertise in Implementation, Rollout and Support Projects and 5 years of sales & marketing.
• 8+ years of IT industry experience with SAP - SD and GTS with End-To-End Implementation, Rollout, Support Packages and Support Environment and also Experience in integration of SD and GTS with other modules.
• Experience in leading and managing teams i.e. handled multiple roles - Team Lead, Senior Consultant, Business Analyst, Offshore coordinator, SAP Functional Consultant and ERP Systems Analyst.
• Good working knowledge in Change Management Process.
• Experience in testing for different projects SAP SD and GTS.
• Good Exposure in SAP audit, member of Internal SOX Audit Group in CSC (Computer sciences Corporation).
• Participated in project quality initiatives - ISO 20K.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Conducted the Technical interview for GTS and building a core team of GTS Module for Confidential .
• Primary point of contact and Lead for GTS Module.
• Successful demo to client on GTS customs and TM Module interface
• Presented various demo for GTS Customs and Compliance
• Good Client handling skills.

Confidential

Senior Associate - SAP

Responsibilities:

• Primary point of contact and Lead for GTS Module for our new client Confidential .
• Confidential has global presence in pharmaceutical space and has GTS (global trade services).
• Good Client handling skills.
• Client interactions, presentations for various topics in GTS.
• Interfaces with Global Trade Team, Compliance Team, AES, - MK Denial (SPL Check), Embargo and Licence management. Good working knowledge of Customs Declaration, Export and Import scenarios with AES.
• Handled Training sessions for Global services team users on Customs Management
• SPL Data Archival
• Working with Middle wares and Broker Interface See burger for customs filing and receive the acknowledgement back from them.

Confidential

Senior Associate - SAP

Responsibilities:

• Handling Major and Minor enhancements in the live system on OTC D&L, EDI and GTS spheres.
• Rick experience on working with integration teams like TIBCO and Liason systems.
• Work on Enhancement projects, initiating change management processes.
• Worked with various functional groups to optimize the tasks & activities carried out in Sales, Delivery and Billing Processes.
• Good exposure in handling various EDI signals - Inbound and Outbound signals to GTS Customs Management
• Experience in handling Global Trade Services (GTS) module for Sales and Delivery validations in line with US Commerce export compliance.
• Good Experience in working with the Global Compliance Team and Global Business Team for the issues related to SPL, Embargo Checks complained with Sox processes.
• Good Exposure to Compliance Management, Customs Management and AES interactions.
• Conducted numerous training in GTS to build GTS Competency for the Organization.

Confidential

Senior Consultant

Responsibilities:

• Ensure Production support in offshore operations.
• Handling Production support incidents on SD, EDI and GTS spheres.
• Worked with different business users across geographies Americas, EMEA and APAC.
• Prioritizing and performinganalysis and resolution of the incidents on daily basis.
• Worked with various functional groups to optimize the tasks & activities carried out in Sales, Delivery and Billing Processes.
• Good exposure in handling various EDI signals - Inbound and Outbound signals in SD, MM, FI application Idocs.
• Experience in handling Global Trade Services (GTS) module for Sales and Delivery validations in line with US Commerce export compliance.
• Worked on Compliance Management.
• Participated in project quality initiatives - ISO 20K.

Confidential

Business Consultant

Responsibilities:

• Implemented the Business processes in SAP System.
• Interaction with Business Users/ Owners India and US Business Units.
• Understanding the new Business requirements and mapping in SAP System.
• Preparing Functional Specs, Impact analysis, customization, creating Test Cases & sign offs.
• Coordination of all related activities concerned to SD Module like legacy data, interfacing SAP.
• To make functional specifications for the ABAP developments required.
• Coordinate with the Technical Consultant while development and testing of requirement.
• Creation of Unit / Final Integration Test Scripts.
• Integration with other modules such as MM, HR and FICO.
• Member of SOX audit group in CSC and responsible for Internal Audit.
• Handled the tickets raised in the tool “REMEDY” with regards to SAP Production issues.
• Conceptual knowledge in Basis - Jobs, Authorization objects, Roles and User Profile.

Confidential

Business Consultant

Responsibilities:

• To configure, test and rollout SAP R/3 for Confidential .
• Understand the new sales and distribution processes for the new company code.
• Configuration in SAP based on the business process knowledge acquired.
• User acceptance and system integration testing.
• Developments of non standard reports and other ABAP developments
• End user training and post go-live support

Confidential

Business Development Manager

Responsibilities:

• Business Development and Sales Activities
• Independent charge of Sales, Marketing & Business Development activities
• Distribution Management - Involved in distributing Confidential Range of products
• Focusing Retailers and Wholesalers and Direct customers
• Tie up parties - Agreement
• High volume outlet concentration
• Delivery Handling
• Handling Outlets problems and addressing it
• Conducting weekly sales review meetings
• Involved in training sales force

Confidential

Business Development Manger

Responsibilities:

• Handled sales team as well as technical team to support the marketing initiatives.
• Lead the sales team and achieved the set sales target.
• Lead generation, presentation, proposals, delivery and installation.
• Increased the business volume by identifying key trends in the business environment and implemented business development initiatives