SAP OTC Consultant Resume

PROFESSIONAL SUMMARY:

Two Full Life Cycle Implementation Projects in SAP 6.0 and SAP S4 HANA.
Proficient in Enterprise structure configuration involving Intercompany sales.
Experience in Sales Document type, Item category and schedule line configuration.
Extensive experience in configuration of pricing procedures involving multiple discounts, surcharges and taxes.
Knowledge of Contract call off, ATP and Returns. Worked with Interfaces like EDI, PKMS, WMB, i2, EWMS, SOA, DOCS and DOM involving inbound and outbound Idocs.
Expertise in creating and executing the test scripts using the HP - ALM Testing Tool and ServiceNow ticketing tool.
Proficient in monitoring and maintenance of Production batch jobs in SAP.
Knowledge of creating LSMW and SAP Scripts.
SD-FI/MM Integration expertise. Good understanding of the RICEF deliverables, SDLC delivery methodology.
Knowledge of SAP Winshuttle tool for developing scripts. Strong exposure to SAP S4 on HANA Landscape and features with emphasis on Sales and Distribution module.
Excellent knowledge on SAP S4 HANA and SAP Fiori, aATP simplifications list, conversion guide, pre-checks and SAP activate methodology.
Creation of SQ00 queries for client’s customer service team.
Exposure to SAP AFS Master Data, SAP MDG, Riversand MDM, AFS Pricing, Allocation Run and Management Tool. In-depth knowledge of SAP AFS Ticketing and VAS (Value added services).
Production Support provided through analysis of tickets or incidents received by SAP OTC Application Support relating to business process issues or application issues. Carrying out minor and major enhancements to the core business process and consulting as SME.
Supporting the client’s S4/HANA implementation by incorporating existing business process into new SAP S4/HANA platform.
Developing queries for data extraction and conversion for SAP S4 HANA platform.
Understanding existing business processes in the areas of SAP Sales and Distribution module to develop road map for software implementation and up-gradation.
Working on SAP OTC related large projects dealing with Sales orders, delivery, shipments, billing, accounting document and master data.
Conduct requirement gathering and solution design workshops with stakeholders from VF business team. Maintaining client/offshore co-ordination.
Prepare functional specifications for approved solutions. Coordinate with technical team and help in preparing technical specifications for the development of solution.
Plan and document Unit, Integration, Regression and user acceptance testing.
Conduct s with VF Order management team and provide support during user acceptance testing. Manage cutover activities.
Work on high priority and business critical issues related to SAP Interfaces with other important applications like EDI, DOM, SOA, MDM and PKMS.
Perform annual physical inventory task for all the DCs for outdoor brands.
Acting as point of contact for SAP Order to Cash Process related queries from the VF Customer Service associates.
Mentoring new joiners in the team. Handling offshore support team and delegating responsibility for support and deliverables. Work on service improvements and root cause analysis of high severity issues.

TECHNICAL SKILLS:

LSMW
ABAP Debugging
SAP Scripting
Expertise in
SAP 4.6
ECC 6.0
SAP S4 HANA
SAP AFS
SAP Winshuttle
Microsoft Office Suite
Excel,
Access,
PowerPoint

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