SUMMARY

• 12+ years of experience as ERP solutions lead (Operations and Project Support) and business process expert (Procure to pay and Order to Cash) specializing in manufacturing engineering disciplines.
• Support change management activities for key OCM work streams across ERP implementations and other major transformations. Functional working knowledge of SD, PS, MM, WM, AM, Confidential, O2C, LE, GM, FM Modules.
• Identify potential change risks and anticipated points of resistance and develop specific plans to mitigate and/or address the concerns.
• Conduct readiness assessments, evaluate results, present findings and recommended interventions.
• Identify resistance and performance gaps, and work to develop and implement mitigation plans.
• Work with project teams to integrate change management activities into the overall project or program plan.
• Extensive working experience with SAP ECC 6.0 SAP EBP, SRM modules and BI Tools.
• Completed number of successful implementations, upgrade and improvement projects. Multiple full cycle projects.
• Successful in integration of SAP ERP within a business and in integration of the SAP modules with each other.
• Thorough knowledge in SAP WM, IM and MM business processes. Strong master data management skills including developing and working with data migration tools.
• Good skills in configuring Material Master, Purchase Requisition (PR), Request for Quotation, Purchase Order (PO), Agreements, Info Records, Release Procedures, Pricing, Automatic Account Determination, Inventory Management, Reservation, Transfer Posting, Stock Transfer and Physical Inventory Process, Valuation and Batch Management.
• Understand the production planning process of master production scheduling (MPS), material requirements planning (MRP), and capacity planning.
• Knowledge of master data, bills of materials (BOM), resources, production versions, and material masters (MRP views and work scheduling view).
• Participated in quality improvement projects, collaborating with other SAP functional analysts (FPA’s) to review requirements, resolve issues and develop possible solutions.
• Knowledge of the key integration points with other SAP modules and key design implications, and functional interfaces to non - SAP systems where applicable.
• Capable of working independently and as well as in integrated product team fast pace environment with minimal support to achieve strategic business objectives.
• Preparation and execution of project plans, schedules, cost estimates, baseline change management, risk mitigation, technical design reviews, management reviews and customer coordination meetings.
• Excellent team-player of system implementation, open to new ideas and concepts, self-motivated, able to work under pressure and delivery timely and quality results, and able to communicate effectively at different levels.
• Excellent communication and interpersonal skills, involved in interacting with core team, dealing with end-users in conducting workshops, documenting specifications.
• A project and client management skill includes leading the functional teams.
• Proposed and implemented change management and group process improvements.
• Cross functional business and systems knowledge.
• Working towards achieving PMP certification.

TECHNICAL SKILLS

• Functional Leadership Process Improvement
• Material Requirement. Planning
• Material management Strategic Planning
• Competitive Market. Positioning.
• Warehouse management
• Value Stream Mapping
• Data Mining & Visualization.
• Business Integration.

PROFESSIONAL EXPERIENCE

Sr. ERP Functional Consultant

Confidential

Responsibilities:

• Leading requirements gathering sessions with business stakeholders to finalize the project scope and prototypes.
• Experience in all stages of System Development Lifecycle from business process improvement, requirements gathering, design, construction, testing, implementation and support.
• Experience in full cycle implementation usingASAPmethodology. This includes blueprinting, Gap analysis to convert AS-IS to TO-BE system.
• Gathering and prioritizing requirements from a business and end-user perspective; ensure that functional requirements are clear and align with business requirements.
• Working with other SI teams on planning, design, development, implementation and maintenance stages for the Dynamics ERP Integrated Supply Chain modules, and other Integrated Supply Chain applications.
• Writing functional specifications for customized programs/reports and enhancement testing and transportation.
• Working with senior management to support change management activities for key OCM work streams across ERP implementations and other major transformations.
• Implementation of best practices and process improvement ideas while ensuring compliance of defined SLA’s.
• Working with other IT leadership to coordinate resource allocations in support of projects, change requests and maintenance activities.
• Coordinating several projects with other business units, senior management, stakeholders, outside agencies, contractors and consultants ensuring strict adherence to timelines.
• Responsible for resource planning, fiscal performance, budget management and the attainment of specified organizational goals.

ERP Functional Consultant

Confidential, CA

Responsibilities:

• Leadership skills to set direction, implementation and optimization of SAP Integrated Supply Chain modules and other Supply Chain applications.
• Provided integrated engines, systems, and service solutions.
• Served as a key liaison between assigned sites, super users, functional experts and business IT leaders to identify and implement business process improvement and optimization projects in Integrated Supply Chain area.
• Successful in integration of SAP ERP within a business and in integration of the SAP modules with each other.
• Developed functional specifications to a report that gives existing stock for a material, the report should have subtotal of the stock for each storage location and grand total of the stock and the end of the plant.
• Leveraged broad-based expertise during full life cycle SAP implementation spanning MM, PP, QM, SD and PS Modules to develop and deploy innovative solutions to complex project/business problems that occurred during project planning and implementation.
• Readily served as point of contact for clients, facilitating selection/implementation ofSAP ERP components as well as providing status updates and communicating change requests.
• Worked with Master data team in solving day to day issues.
• Extensive contribution in data migration and data loads by usingLSMW.
• Developed test scripts, testing data and performed testing.
• Integration Transfer of requirement from sales orders toMRP (MM),Credit management,Accounts Receivable (FI).
• Responsible for delivering trainings across wide varieties of topics centered on business processes and SAP best practices. (PS - Demand management, OM - Procurement and supply, WM - Receiving, shipping and storage, MM - Material setup).
• Supported program objectives through participation in line-of-balance (LOB) and material change process reporting.

Confidential

Business Consultant/ERP Consultant

Responsibilities:

• Generated and managed hardware orders within SAP and coordinate the reporting requirements with the Project engineering program leads.
• Resolved problems, tested business processes and customized functionality during SAP migrations and upgrades.
• Coordinated material expedite, prioritization, allocation and critical response to customer requirements and engineering needs.
• Maintain existing system functionality while initiating new SAP features and other software applications
• Assisted clients in diagnosing and solving SAP issues and problems in accordance with service agreements.
• Monitored performance and provided security measures to reduce downtime.
• Supported planning, design, development, implementation and maintenance stages for the SAP Integrated Supply Chain modules, and other Integrated Supply Chain applications.
• Day-to-Day SAP tasks for Order 2 Cash include working with SAP ERP System modules (FI, CO, PS, MM, PP, IM, WM modules).
• In-depth understanding of Business processes - Procurement, Finance, Logistics and Warehouse and their interfaces with third party systems.
• On-call after hours on a rotational basis to respond to customer emergencies on as needed basis.
• Overseeing Order to Cash Production, customer management and sales -Support activities.

ERP Analyst

Confidential, Sears, CA

Responsibilities:

• Design of a new Quote-To-Cash (QTC) process including Quote with transfer of requirements, Order Change Management (OCM), Configurable materials and MRP.
• Implementation of SAP R/3. Functional lead of the SAP Team which includes Full cycle: Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live and Support.
• Continuous Business Improvement focusing on the quotation with requirement transfer.
• Identified key areas for improvements, recommended solutions and created an implementation plan for achievement of strategic business objectives.
• Coordinated multiple projects with other business units, senior management, stakeholders, outside agencies, contractors and consultants ensuring project are completed on time.
• Organized, supported and coordinated co-op/full time hiring processes and group/individual training sessions.
• Responsible for scheduling and coordinating the development and implementation of procedures and policies and ensuring efficient and accurate dissemination of appropriate information to senior officials.
• Identified documented and updated business processes, including identifying impacts to policies, procedures and controls.
• Assisted project director in development of proposals, scope of work documentation, negotiating proposals, scheduling and budgets.
• Identified key areas for improvements in existing in-house ERP systems; recommended solutions that helped Sears in creating a successful road map for achieving strategic business objectives.
• Documented business requirements for Go live in the form of User Stories (JIRA).
• Collaborated closely with the project teams including business and technical team, internal stakeholders & external vendors to understand and gather information into business requirements.
• Integrated back end with digital front and ensured that the live data on site is as per the backend configuration and business requirements.
• Performed system testing, system integration testing, load testing & User acceptance testing (UAT).

Sr. Business Analyst

Confidential

Responsibilities:

• Analysis of the solution and conception of a strategy for improvement and realization of the short-term improvements.
• Configured the master data including material master records, MRP views as per production scenario of Make-to-stock for the standard products.
• Writing functional specification for customized programs/reports and enhancement testing and transportation.
• Defined business processes for inventory management activities like goods receipts issues, physical inventory, scrap consumption and return to vendor and customers.
• Administered integration of electronic data processing system to ensure proper system performance.
• Defined business rules for data extraction and rules for data transformation and data mapping using LSMW.
• Recruitment, selection, management and development of employees. Activities like hiring, promotions, yearly reviews, disciplinary procedures etc. Approval for all travel, expense and reimbursement.
• Documented business processes and necessary transactions for end users in co-ordination functional/business analysts.
• Studied new and existing programs to determine feasibility for retail client such as Asda and Tesco and resolved problems including organizational, technical, fiscal research and analysis.
• Defined and documented customer business functions & processes for customers like Amazon, Flipkart and Snapdeal using interviews, document analysis and User stories (JIRA).
• Wrote User Stories and Use cases to document business requirements.
• Prepared project plans, release commitments timelines and change documents including requirements, QA plans, schedule and scope changes.Collaborated closely with the external vendor and suppliers to communicate business requirements.
• Performed system testing, system integration testing, load testing and UAT testing.
• Developed overall strategies and provided advice on options, risks and costs versus benefits.

TECHNICAL SKILLS

Languages: Core Java - NIIT, 2005, C# - NIIT technologies and ASP.Net - NIIT technologies.

Software’s: JIRA, Confluence, SharePoint, XML, Protoshare, Azure, Lucid Chart, Postman, Bugzilla, HPQC, Shopify, SAP Hybris, Microsoft D365, MS-Office.

Functional Skills: Swagger Specs, Software development life cycle models, QA Methodologies, Agile Methodologies, PMP methodologies, preparing test cases and test scenarios.