SUMMARY

• S/4HANA 1909 certified senior SD/LE consultant with overall 12+ years of experience that includes full life cycle implementations, blueprinting and designing solutions for custom business requirements.
• High proficiency in SAP OTC (Order to Cash) and cross - integration modules.
• Significant experience with Global roll outs and country specific solutions.
• IT expertise to see the big picture, keep ahead of users' demands, and handle the details.
• Also possess outstanding relationship management skills and demonstrated results in quality, teamwork and communications including strong written and verbal communication skills
• Expertise in Pricing, Quotes, Credit Card orders, Third party orders, Rebates, Rush Orders, Scheduling Agreements, Partner Determination & Output Determination, Configuration for Customer & Material Master Data, S4/HANA Data conversions and migrations
• Knowledge on the SAP Simplification with S/4HANA
• Worked on prototyping BRFplus Framework for S4/HANA Output Management
• Expertise in Make-to-Order and Make-to-Stock process knowledge to accommodate business sales requirements, Advanced Returns management, EU commissionaire tax structure, ACS Warranty, billing, dealer portals, Biller Direct etc.
• Proficient in EDI Mapping, IDOC processing, PO integration, CRM, Logistics, FI/MM/PP interfaces, and intercompany billing processes.
• Designed highly customized Freight program for specific business needs
• Great working knowledge of integration of credit management process with Sales & Logistics.
• Knowledge of configuring Inbound/Outbound deliveries in EWM
• Expertise in designing Sales SMARTFORMS for Invoices and reimbursements.
• Expertise in ATP customizations according to specific business needs to provide comprehensive and integrated solutions to clients.
• Knowledge of third-party products like Vertex, Delego for both On-premise & Cloud
• Worked on Microsoft Dynamics CRM integration with SAP for order management
• Expertise in Dealer Portals for Order management and designing of B2B/B2C country specific shopping carts and integration of carts with SAP for order flow and order tracking.
• Working knowledge of VMS (Vehicle Management System).
• Requirement gathering & Specifications for custom design and good ABAP debugging skills
• Designing of reports for Sales Analytics.
• Understand the business requirements and leverage the technology to meet delivery goals. Worked closely with top management to assure adequate technical directions are followed and issues are addressed.
• Proven capability with data verification, data analysis and problem solving.
• Post Implementation support and experience full life cycle implementations in SAP Configuration.
• Understand the business requirements and leverage the technology to meet delivery goals. Worked closely with top management to assure adequate technical directions are followed and issues are addressed.
• Lead the Train-the-Trainer program in Luxembourg for functional training to the application users as well as for the functional as well as technical support of application.
• Expert in all phases of Requirement Management, including gathering, analyzing, tracking requirements and quality assurance.
• Excellent communication and interpersonal skills. Highly motivated, detail oriented and organized with the ability to multi-task projects, maintaining a high degree of proficiency.

PROFESSIONAL EXPERIENCE

Confidential

SAP OTC Lead

Responsibilities:

• Working as a SAP S/4HANA Order-to-Cash lead for Project implementation and Production Support for technical issues that affect business processing.
• Responsible for Order To Cash (OTC) and Logistics functionalities and the system configurations, which includes extensive custom development work with Sales quotations and Order management, Sales pricing, Delivery and Warehouse management Processes and enhancements, Customer Billing and Invoice output through IDOCs & EDI Interfaces, dealer portals and Web Shopping Carts.
• Designing OTC system solutions which includes designing system process blueprints based on the business requirements in consideration with standard system offerings
• Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions.
• Responsible for monitoring the SAP program failures and getting the code fixes done to keep the business process running.
• Responsible for enhancing and supporting existing processes, including use of IDOCs, RFC, BAPI, Enhancements and creation of Partner profiles, Field mapping for EDI, addition of new fields in IDOC Segments, IDOC Monitoring.
• Identify the issues in the system and provide solution for the problem with a fix in the software or design changes for the system.
• Responsible for interface modules for managing data between current SAP & Legacy systems.
• Provides subject matter expertise and technical consultation in new systems development, new package system evaluations and enhancement of existing systems.
• Responsible for SAP Order to Cash production support activities and for implementation of various other small enhancements in the SAP S/4HANA environment maintaining the smooth integration between cross modules.
• Responsible for the changes in SAP ERP Configurations, Integration testing, Unit testing and maintaining and owning Functional Specifications for all modules. Design and develop a processing platform using various configuration management technologies.
• Provided global end user support to application users in OTC Master data preparation update, Order Management & Customer Invoicing process.
• Responsible for designing of codes, tests, and implements programs, development of system documentation.
• Responsible for developing function modules for sending and receiving data between SAP & Non-SAP systems. Effective code optimization, program performance analysis and tuning experience

Confidential

SAP SD Consultant

Responsibilities:

• Working in SAP Vehicle Management System involving vehicle creation, action management and invoicing of vehicles.
• Involved in the country specific roll out of the SAP implementation for North America geography.
• Techno functional role in SAP SD MM and WM involving understanding business issues and debugging ABAP code and guiding technical team in fixing code.
• Gathering new business requirements and developing the Business Blue Print document with the “AS-IS” and the “TO BE” functionality.
• Provided SAP OTC production support and developed various other small enhancements in the ECC 6.0 environment.
• Implementation and support of SAP SD OTC cycle: Master Data for Customers and Materials, defining and assigning the company code, plant, sales organization, Distribution Channel and division and set up Sales Area and configuration of delivery and billing documents in SAP.
• Expertise in Sales & Distribution (SD) - Sales Order Processing (OTC), master data configuration, Availability Checking, Pricing, Revenue mapping with GL accounts, Contracts & Rebate agreements, Output Determination, Free goods, Outbound and Inbound Deliveries, Picking, Packing, Transfer Order, Goods Issues, Goods Receipts, Billing, Batch Management, Route Determination.
• Provided SAP PP MM WM production support covering Master Data (Materials, Bills of Materials, and Manufacturing Data such as Routings and WorkCentre.
• Worked on implementing demand planning with business users involving setting up material master data setup and creating batch program for sending delivery schedules to suppliers.
• Involved in support for numerous Production problems in VMS and Cross-Functional Applications.
• Worked on linking multiple actions together to performs multiple transactions in one go e.g. Create vehicle & sales order. Configured user defined roles, vehicle models and assigned the vehicle models to user defined roles
• Worked withABAPersto generatecustomized reportsanddesign forms, to createuser-exitsin sales order creation, delivery and billings.
• Configuration of enterprise structure and business processes for SAP FICO, PP and SD and creation of necessary master data and testing the business process.
• Responsible for handling of SAP SD MM and WM business issue incidents and provide resolution of issues by debugging ABAP code and providing possible solution.
• Part of the team involved in SAP ERP Configurations, Integration testing, Unit testing and maintaining and owning Functional Specifications for all modules.
• Involved with appropriate decision making, gathering information and specifications for analyzing and reporting on operations.

Confidential

SAP Consultant

Responsibilities:

• Involved in designing and implementing SAP SD operations and production planning including production time tickets, material staging and configuring WM movement types relevant for production planning.
• Part of the team involved in SAP ERP Configurations, Integration testing, Unit testing and maintaining and owning Functional Specifications for all modules.
• Problem determination includes re-creating the issues, determining the point of failure by stepping through the ABAP Code and identifying the problem resolution.
• Configuration of enterprise structure and business processes for SAP FICO, PP and SD and creation of necessary master data and testing the business process.
• Configured new G/L accounts, cost and profit centers, and cost center hierarchy within the finance and controlling modules of SAP.
• Implementation and support of SAP SD: Master Data for Customers and Materials, defining and assigning the company code, plant, sales organization, Distribution Channel and division and set up Sales Area and configuration of delivery and billing documents in SAP.
• Configured Sales doc types, Item categories, Copy controls as well as new billing types, Inter Company billing.
• Working with users to formulate and document business requirements.
• Involved with appropriate decision making, gathering information and specifications for analyzing and reporting on operations.
• Requirement analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Solution assessment and validation to ensure that there are no gaps in the requirement process to the development stages.
• Collaboration with development and system design personnel to interpret functional responsibility.
• Act as a technical liaison between the technology department and the business customers
• Requirement analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Solution assessment and validation to ensure that there are no gaps in the requirement process to the development stages.
• Collaboration with development and system design personnel to interpret functional responsibility.
• Act as a technical liaison between the technology department and the business customers

Confidential

IT Business Analyst

Responsibilities:

• Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.
• Configuration of enterprise structure and business processes for SAP FICO, PP and SD and creation of necessary master data and testing the business process.
• Assisting business in day-to-day work of supply chain and training them for changes business processes implemented by project teams across organization.
• Configured Sales Order Processing/Customer order management component incorporating organizational structures in sales, controlling sales process, Sales document types, Item categories, Schedule line categories and Document flow.
• Configured Condition Records, Condition tables, Access Sequence and Condition types and pricing procedure determination.
• Working with users to formulate and document business requirements.
• Involved with appropriate decision making, gathering information and specifications for analyzing and reporting on operations.
• Requirement analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Solution assessment and validation to ensure that there are no gaps in the requirement process to the development stages.
• Collaboration with development and system design personnel to interpret functional responsibility.
• Act as a technical liaison between the technology department and the business customers
• Designing of Dashboards to empower department to increase ROI based on real-time marketing performance indicators and align marketing with the company's strategic and financial objectives, diagnose problems and predict opportunities.
• Responsible for managing and communicating marketing analytics performance reports and dashboards, monitoring and communicating key market performance metrics and providing ad-hoc analyses to management
• Optimizing reporting processes: Designing reports to support critical business decision making. Seeking opportunities to optimize processes to create and disseminate actionable, value added reports that achieve business needs.
• Responsible to cover high level scope and objectives of the project and establish the communication channels at the project initiation stage for easy execution.