SUMMARY:

• I am a SAP consultant with experience in SAP Configuration, Implementation, and Onsite Support role of SAP SD, MM, WM and FI Module encompassing various projects.
• Additional experience includes System Implementation & Integration, Training and Test Management which encompasses Functional and User Acceptance testing.
• Consistently demonstrated initiative, multitasking, commitment, leadership, and result oriented approach with strong customer focus and an ability to resolve complex and challenging issues.

KEY TECHNICAL SKILLS:

Windows

OS X Lion

Microsoft Word (2003;2007 & 2010)

SAP R/3 4.7: ECC5; ECC6

Microsoft Excel, PowerPoint (2003;2007 & 2010)

Microsoft Access (Basic)

Microsoft Visio (2003 & 2007)

Microsoft Outlook

Internet Explorer

Cransoft

HP Quality Centre

Oracle SQL Developer 2.1

Citrix

MySAP.CRM

SAP Netweaver Business Client 4.0

S/4 Hana

SAP Enable Now

SAP Solution Manager

PROFESSIONAL WORK EXPERIENCE:

Confidential

SD Consultant - Revenue Management

Responsibilities:

• Revenue Management
• Billing and Invoicing
• Pricing
• Revenue Collection Policy Development
• Manage Revenue Collection
• Manage Refunds
• Manage Cash Collections, 3rd Party etc.
• Business process improvements analysis and design
• Identify and agree related Gaps and ensure completeness of business requirements.
• Configuration for Demo (S/4 Hana) for National Treasury

Confidential

SCM Team Lead - SD, MM, APO, EWM

Responsibilities:

• SD, MM, APO, EWM
• Managing support activities of the team
• Incident report and management
• Business Requirements Specifications
• Project Management
• Functional Specification Design
• Review and Sign off of Functional and Technical Specification Designs
• Configuration - SD, MM
• Business process improvements analysis and design

Confidential

Process Lead - OTC, PTP and LOG

Responsibilities:

• Global Template Roll Out
• Business process improvements analysis and design
• Responsible for ensuring within their process area they have the required information and knowledge to assist the Business at Management and End User levels with understanding the processes being delivered.
• Responsible for ensuring the Business understand the Business Cutover Process and importance of the Business Freeze.
• Analyze Workshops
• Fit GAP Analysis
• Review all Business requirements with Delivery Team, Business Acceptance Group (BAG) members and follow up on any issues that are raised as a result of these reviews and assist in the resolution of all issues identified.
• Identify and agree related Standard Gaps and ensure completeness of business requirements.
• Ensure all Gaps are accurately defined and signed off.
• Design Workshops
• Co-Ordinate Design workshops for identified GAPs.
• For all GAP and Non GAP processes ensure proper documentation is developed to facilitate business understanding of the processes.
• Identify and document controls within the process that need to be put in place to ensure that the Processes are being followed as designed and that both the Processes and Business are controlled and CARM compliant once the solution is implemented
• Review and Sign off of Functional and Technical Specification Designs
• Configuration - SD, MM, Logistics, Workflow
• Responsible for ensuring the correct level of Business representation is identified for UAT and Cutover
• Unit Testing and User Acceptance Testing
• Cutover Activities
• Data - Transactional Loads
• Warranty - SAP System Support Post Go-Live

Confidential

SAP Logistics Lead

Responsibilities:

• Functional Specification Design
• Review and Sign off of Functional and Technical Specification Designs
• Configuration - SD, MM, FI and custom requirements
• Facilitation of Unit Testing and User Acceptance Testing
• SAP System Support
• Project Management
• Gathering Business Requirements
• Business process improvements analysis and design
• Managing support activities of the team
• Facilitation of the walkthroughs / approval sessions with business stakeholders on proposed solutions

Confidential

SAP SD Functional Stream Lead

Responsibilities:

• Participate and Lead Blueprint workshops
• Establishing As Is and To Be processes - Kenya, Ghana, Nigeria and South Africa
• Identifying FIT/GAP
• Blueprint/Business Process Design
• Functional Specification Design
• Configuration
• Data Conversion and Validation
• System Integration Testing
• Super User Knowledge Transfer
• User Acceptance Testing
• Scoping As Is Wave 2 - Egypt, Saudi Arabia
• Post Go-Live Support
• Wave 2 Global Template Rollout - Egypt, Saudi Arabia

Confidential

SAP Logistics Lead

Responsibilities:

• Participate/take lead on project team for implementation of SAP Global Template Solution - MEA Region
• End User Training
• User Acceptance Testing
• Data Migration
• Data Clean up
• Coordinate change and ensure compliance to internal change management process
• Lead change management actions to assure the business smoothly adapts to the new processes supported by SAP
• Contribute to specify, test and verify SAP system & business processes.
• Verifying solution quality by facilitating Testing
• Support relevant user community in implementation of the new systems and processes
• Assist / take lead with coordinating and solving complex process and transformation issues
• Assist / take lead in data cleansing and migration
• Assist/take lead in conversion and implementation task

Confidential

SAP SD Consultant

Responsibilities:

• Accurate capturing of the business requirements in their area of expertise to ensure the Global Solution meets those requirements while maintaining overall integrity and commonality objectives
• Evaluating and validating assigned on-going requests for changes to the Global Template within their functional area
• Supporting the BPLs in the on-going management of the integrity of the business process model, and maintaining SAP expertise to support the deployment of the Global Template in their area of expertise
• Ensuring effective Knowledge Transfer to the local business functional leads and key users in their area of expertise to support long term local sustainability and support
• Ensuring the Global Template aligns with global strategic requirements and aspirations defined by Business Process owners within their area of expertise
• Working with in-country business functional leads and key users to define local requirements whilst protecting the integrity of the global template
• Supporting the local adoption of the Global Template and Solution amongst local country business stakeholders, business functional leads and key users
• Supporting the BPLs and the Global Solution Design Team to sign-off the detailed functional design to ensure alignment with agreed business localizations and / or Global Template enhancements
• Accurately translate requirements and specifications to enable the GTO Development Team to execute the appropriate changes to the Global Template
• Identify interdependencies with local business processes across the client’s organizations that do not deploy the full Global Template solution in their area of expertise
• Leveraging the Global Template to help local key users to identify and deliver business benefits in their area of expertise
• Support training and business change management requirements deployments

Confidential

SAP SD/MM Consultant

Responsibilities:

• MM - IM Processes
• Inventory Management
• Master Data
• Purchase Orders
• Purchase Requisitions
• Inbound
• Handling Units
• Outbound
• Cycle Counts
• Stop Orders
• Shipments
• Route scheduling
• QC steps incl. organization
• Business Integration Workshops
• Business Readiness
• Business & System Process - Gap Analysis and review
• Technical and Business Cutover
• Data Conversion
• Authorizations
• Unit Testing
• User Training
• Post Go-Live Support
• Reporting

Confidential

MDM SAP Commercial Lead

Responsibilities:

• Comparison of builds between Cransoft and SAP
• Deliver information management business processes and supporting systems (technical requirements - Master Data Management within the Triumph commercial scope)
• Communicate, consult, liaise with Triumph Commercial Team ensuring information requirements are understood, designed and delivered in the Global Template)
• Deliver commercial information requirements to agreed milestones, timescales, scope, quality and budget
• Provide customer service and technical advice in a complex SAP environment
• Functional specifications and reviews design for the governance of the master data and ensure conformity to SAP tables, rules and configuration.
• Integrity of global solution ensuring change requests follow agreed approval process
• Perform testing of all information management functionality developed
• Retrofit Testing
• Resolution Management
• Accountable for the technical expertise and validation of the design of the master data management processes and rules for the Commercial in-scope data.
• Technical and Business Cutover
• SAP Customer Master Account Group:
• Verify Configuration correct across all SAP systems
• Partner functions
• Freely defined attributes
• Number ranges

Confidential

Senior SAP SD Consultant

Responsibilities:

• Blueprint Documentation
• Business Workshops
• Realization Phase - SAP SD Configuration
• Sales Office
• Assign Sales Office to Sales Area
• Sales Group
• Assign Sales Group to Sales Office
• Shipping Point
• Assign Shipping Point to Plant
• Assign Sales Org to Plant
• Sales Support
• Billing - New payment Terms
• Sales Document Types
• Item Categories
• Availability Check
• Serial Numbers
• Rebate processing
• Pricing
• Condition Types
• Condition Tables
• Access Sequence
• Pricing procedures
• Pricing Reports
• Output types - sales order & delivery notes
• LIS - SIS Info Structure
• Subcontracting
• SD integration with FI,MM & PP
• LSMW’s
• User training & support

Confidential

SAP SD Consultant

Responsibilities:

• SAP Modules currently working on: SD, MM, FI, WM
• Managing SAP team
• Management of SAP Consultants, which include items such as the booking of their time, ensuring that they have workable specifications at their disposal, checking the bills that they submit for reasonableness / materiality.
• In-house project Management
• Monitoring download files and data integrity
• Configuration - New client setup
• Undertake SAP Development projects.
• Assist the General Manager: IT in the performance of the administration of the SAP system.
• Client & Business Support Attending Client Take-on meetings
• Responsible for the administration of the development cycle of the SAP System.
• Working daily with ABAP consultants and assist in working out the logic behind reports/business requirements
• Providing user support, analyzing and resolving ad hoc queries
• Helpdesk queries Query resolution
• Maintaining Business requirements documentation
• Testing development initiatives
• Documenting test scenarios
• Managing and maintenance of projects
• SAP BW End User Training
• LSMW’s
• SAP Authorizations
• Creating Composite & Single Roles
• Creating new Authorization Object
• Changing Authorization Data
• Assigning Roles to user
• Compiling month end reports - IT projects & costing.
• Perform Ad hoc development initiatives in a risk and time responsive manner.
• Responsible for the administration of the development cycle of the SAP System.
• IT Steercom - handling consultant quotations and all relevant documentation.
• Liaising with and handling 3rd party acquirer queries.
• Customer Online queries.
• Working daily with ABAP consultants and assist in working out the logic behind reports/business requirements
• Managing and maintenance of projects:
• Sales and Distribution
• Logistics Execution
• Materials Management
• Warehouse Management

Confidential

Business Process & Ops Support

Responsibilities:

• Rollout new processes
• SAP CRM
• Training end users
• Change management
• Ongoing process improvement ensuring Business Excellence
• Recruitment process management
• On boarding process and on boarding of new recruits
• Portal publishing and maintenance
• Collaboration room administration
• Super User: PACE, CATSXT, Trvl & Exp, Trvl Req
• Gathering content and preparing Field Services News Letter
• General communications (electronic and visual) re KPIs and key figures
• Info day co-ordination
• Preparation of presentations monthly and adhoc
• Provide support to Sales Support when required
• Assist Operations Manager
• Co-ordination and preparation of visits from Head Office
• Creation and maintenance of quick polls
• Sales & Operations

Confidential

Internal Sales

Responsibilities:

• Advising customers of late deliveries
• Answering telephone via a call centre
• Capturing telephonic faxed e-mailed & standing orders on SAP
• Capturing of monthly standing orders
• Ensuring all customer details and master data is correct & update accordingly on SAP
• Ensuring that AES delivery schedule is fully utilized & vehicle capacities are not exceeded
• Ensuring that all orders are processed timeously
• Customer Liaison
• Interfacing with other departments: credit control, depots, sales managers and consultants
• Educating customers to ensure procedures of ordering is followed
• Processing of customer quotations and customer contracts
• Job administration, e.g. completing housekeeping
• Ensuring ship-to address information is corrected on customer master data when creating contracts/quotations.