SUMMARY

• 11+ plus years of rich SAP experience which includes Two E2E implementations for Chemical industries, Power Generation Corporation, and support experience for Information Technology/Manufacturing industry, Global Pharmaceutical Company, Tobacco Industry, and International Educational Organization. 13+ years of experience in Sales & Marketing and Supply Chain Management with Pharmaceutical Industry.
• Exposed to AS - IS, TO-Be, Business Process reengineering, Business Blue Print and Realization Phases of implementation of SAP & Rollouts.
• Expertise on Various Pricing Techniques, Configuration and determination procedures
• Configured special business transactions like inclusive free goods, Stock Transport Orders, Third Party Sales, Intercompany sales, Scrap sales and Return sales transactions.
• SAP SD and LE experience across implementation, enhancement, development, Plant Rollout & support projects.
• Extensive Experience in configuration of OTC, Order Fulfillment, business processes including Sales, deliveries, routes, shipments, shipment costs and Billing documents & integration with MM & FI modules
• Knowledge of Copy Controls
• Extensively used Transaction Variant and Queries to meet the business requirements.
• Excellent Understanding of integration with FI/CO,MM & WM.
• Customized Credit Management for carrying out document specific checks.
• Configured customer specific material listing, material determinations to replace the discontinued products with the new one.
• Knowledge of various output determinations for Delivery note, Billing.
• Excellent understanding of Procure to Pay process.
• Experience in configuring & customizing of Material Master, Purchasing, and Inventory Management (IM).
• Expertise Configuring MM Module - Purchase Requisitions, Purchase Orders, Outline Agreements, Info records, Release Procedures, Release strategies.
• Worked on Integration areas of cross-functional modules like PP, SD, and FI.
• Experience in developing customized solutions as per the business requirement by taking developer’s help.
• Identification of RICEFobjects to meet the client specific requirement.
• Preparation of Functional Specificationsfor the development ofReports, Interface, Conversion, enhancement, and Forms.
• Preparation of unit test scriptsandchecklistto be included in the functional specification.
• Working on ABAP requirements like VOFM routines, formulae’s, data transfer requirements in copy controls, User exits, Z Programs, function modules, BAPI’s and various interfaces.
• Worked on Developing/Executing test scenarios and test cases. Hands on experience in Unit Testing, Integration Testing, and Quality Assurance.
• Experienced in mapping specifications for 810, 846, 850, 855,856 etc. transactions.
• Evaluate and modify design of inbound and outbound IDOC customization for new business line.
• Direct ABAP technical team in implementation of custom ABAP routines for specialIDOC processing (ORDERS, ORDCHG, WMMBXY,INVOIC, DESADV, SHPMNT).
• Extensive expertise in Conversion and Data Migration Activity using tools like BDC, LSMW & BAPI.
• Excellent knowledge of User exits and BADIs to appraise the ABAPER as per the customized requirement.
• Knowledge of debugging.

TECHNICAL SKILLS

ERP: SAP R/3 4.6C, 4.7EE, ECC 6.0, ECC 7.4 and EHP 8.

Operating Systems: Windows (7,8 and 10)

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

SAP Service Engineer/Configurator

Environment: EHP 8

Responsibilities:

• Actively working on D365 Replenishment, POS and Returns scenarios.
• Used ME PROCESS PO CUST to determine SP and BP partner functions in DO from PO.
• Customized normal NB doc type to act as STO.
• Used user exit DEFINE CALCTYPE - For Redetermination of price in Creation mode and in change mode- only when the user changes the price. Made changes in the Pricing Procedure to accommodate new functionality of customer discounts and for non-clearing of the price in change mode for partially GRd POs
• Configured Availability check, Intra and Intercompany mapping for the same document type in STOs.
• Mapped a complex BOPIS scenario into SAP for Canada Stores.
• Worked on CPS Tables to add customer lead time in scheduling.
• Handled S066 update for credit customers, as it impacting all the servers by occupying space leading to system down by deleting FD32 data.
• Used routine 904 (copied from 004) to enable the creation of billing document even if the sales order is in incompletion status.
• Implemented SAP note 100690(correction program ZZ CORR EKET WEMNG WAMNG GLMNG) to remove table EKET discrepancies.
• Assisted ABAPERs in developing reports such as Reauth Tool (Z SD O REAUTH IDOC) to send reauth requests to CBS.
• XML Monitoring (Purchase Order, Order Confirmation, ASN, Service Sheet, Confirmation status etc failures), IDOC monitoring (Invoice Idocs from ARIBA failures)
• Detailed & thorough analysis on each ARIBA XML failure in the system to rectify the error
• As a Service Engineer, I was responsible in validating the Transport Requests of the Project Team, to move the projects on a quarterly basis.
• Handling the day-to-day OTC issues of the users and help to resolve the problems they face in doing the transactions.
• Involved in preparation of the training manuals Responsible for changes to customization objects as per requirements.
• Analyze bugs reported by user and provide solution.
• Provided Production Support for the Monitoring, Tracing and Re-Triggering of IDOCs.
• Handling Customization, Configuration and Enhancements related issues.
• Involved in preparation of Technical Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation.
• Interactions with cross Functional consultants.

Confidential

Team Lead-SD

Environment: SAP ECC 6.0

Responsibilities:

• Lead a team of 8 consultants.
• Working in BC Support for handling issues related to SD and SLCM module on versions ECC 6.0.
• Resolution of issues related to business processes within the agreed norms.
• Configure the system to meet the changing business requirement
• Interaction with end users for day-to-day tickets.
• Analyzing the incident tickets and provide permanent solutions.
• Coordinating with the technical team for customized development. Preparation of the Functional Specifications for the development of new objects.

Confidential

Functional Consultant-SD

Environment: SAP ECC 6.0

Responsibilities:

• Used user exit USEREXIT FILL VBRK VBRP in Program RV60AFZC to validate the total discount amount for a given period at the time of invoicing.
• Made changes in the Pricing Procedure to accommodate new functionality of customer discounts.
• Used user exit FORM USEREXIT SAVE DOCUMENT in Program MV45AFZZ to validate the total discount amount for a given period at the time of sales order.
• Mapping clients’ requirements for SAP business process, preparing AS-IS TO- BE documents and maintaining master data for specific sales areas.
• Configured Message determination and Output determination for all the Purchasing documents.
• Configured Pricing Determination Creating Calculation Schema, Condition Type, Tables and Records and assigning Access Sequence to the Condition tables.
• Setup Release Procedures for purchasing documents. Defined release conditions, pre-requisites, codes, indicators, and strategies.
• Configured Material master data (material groups, material types, field selection groups) and Vendor master data (field status for vendor groups, partner determination schema, account groups, partner functions, Info terms & Number ranges)
• MM Text determination.
• Involved in Business Blue print preparation.
• Maintained different pricing procedures for different sales organizations and duplicating the condition types and solved the customer requirement.
• Creation of new document types to map different business processes.
• Configured copy controls.
• Integrating with FI accounting assignments for automatic posting.
• Facilitated shipping activities by configuring for shipping point determination and storage location determination.
• Training and support to end-users to Create, Modify, Release and Print of Sales Documents, which includes Invoices, Quotations, Sales Orders and Purchase Orders.
• Preparing Test documents after conducting test and making and maintaining training documents.
• Preparing end user documentation for conducting training sessions for business users.

Confidential

Team Lead - SAP

Environment: SAP ECC 6.0

Responsibilities:

• Lead a team of 4 consultants.
• Working in Confidential Limited Support for handling issues related to SD module on versions ECC 6.0.
• Resolution of issues related to business processes within the agreed norms.
• Experience in rolling out of template in the system.
• Configure the system to meet the changing business requirement
• Monitoring OTC and P&P issues.
• Analyzing the incident tickets and provide permanent solutions.
• Coordinating with management and key users for resolution of problems
• Coordinating with the technical team for customized development.
• Preparation of the Functional Specifications for the development of new objects
• Provide training to end users

Confidential

SAP Consultant - SD

Environment: SAP ECC 4.7

Responsibilities:

• Working in RLL ( Confidential Laboratories Limited) Support for handling issues related to SD module as part of Annual Maintenance contract (AMC) with RLL on versions 4.6C, 4. 7 and ECC 5.0.
• Preparation of monthly metrics on tickets handled during the month.
• Experience in rolling out of template in the system. Analyzing the issues and communicating with the user to resolve the issue using various communication channels like e-mail and telephone.
• Understanding the business requirement and developed functional specifications and explaining the same to the developer to develop the program as required according to the business requirement.
• Determined new shipping point determination by creating new shipping conditions and loading groups
• Resolution of issues related to business processes within SLA Time lines.
• Configured the new storage location for returns

Confidential

SAP Consultant-SD

Environment: SAP ECC 4.7

Responsibilities:

• Mapping clients’ requirements for SAP business process, preparing AS-IS TO- BE documents and maintaining master data for specific sales areas.
• Involved in Business Blue print preparation.
• As the business is across the world we have suggested maintaining different pricing procedures for different sales organizations and duplicating the condition types and solved the customer requirement.
• Configured credit checks to be carried based upon dynamic credit limit as well as maximum document value and oldest open items of the customers belonging to certain risk categories.
• Configured copy controls.
• Integrating with FI accounting assignments for automatic posting.
• Facilitated shipping activities by configuring for shipping point determination and storage location determination.
• Training and support to end-users to Create, Modify, Release and Print of Sales Documents, which includes Invoices, Quotations, Sales Orders and Purchase Orders.
• Preparing Test documents after conducting test and making and maintaining training documents.
• Preparing end user documentation for conducting training sessions for business users.

Confidential

SAP Consultant-SD

Environment: SAP ECC 4.7

Responsibilities:

• Worked in Zensar Help desk for supporting around 4 clients remotely for handling issues related to SD module as part of Annual Maintenance contract (AMC) with our clients on versions 4.6C, 4. 7 and ECC 5.0.
• Preparation of monthly metrics on tickets handled during the month.
• Analyzing the issues and communicating with the user to resolve the issue using various communication channels like e-mail and telephone.
• Configured the new storage location for returns
• Configured the storage location at order level.