SUMMARY:

Incessant pursuit for implementation of strong IT solutions with planned delivery for business improvement via effective communication with opportune, quality delivery for clients. Seeking to garner skills and experiences that will translate to a future as a Project Manager.

AREAS OF EXPERTISE:

• Management: Inherent leader adept at mobilizing large teams towards continuous client delivery for business improvement and software solutions. Servant leader, passionate mentor and trainer effectively initiating and maintaining communication to accomplish objectives on time and on budget. Creative problem solver, and team - player possessing excellent bilingual, written, and oral communication skills.
• Analysis & Negotiation: Agile problem-solver eager to envision and speculate with a knack for anticipating, identifying, and ameliorating issues in changing environments. Born change agent noted for observing, researching, analyzing, and addressing organizational needs through strategic process improvements and adaptable delivery. Proven record of obtaining optimal vendor terms with Waterfall Methodology to achieve timely completion. Engaging liaison between IT team and business owners with a flair for facilitating consensus resulting in enhanced product development.
• Key Achievements:
• Promoted to team lead within a week of being contracted, selected and trained other team leads and substantially improved software testing accuracy and efficiency.
• Successfully coordinated two large-scale nationwide experiential marketing tours, while simultaneously handling other smaller projects, with one expanding into Canada.
• In every role, rose to a position of leadership and accepted any opportunity to mentor or train my peers.

TECHNICAL PROFICIENCIES:

Software Testing Tools: Microsoft Office Suite (MS Word, Excel, PowerPoint, Project), Oracle, Jira, PLM (Project Lifecycle Management), SAP, Visual Basic, HP Quality Center

Languages: SQL, Java, HTML, C++, Python

PROFESSIONAL EXPERIENCE:

SAP Project Coordinator/Scrum Master

Confidential, Plano, TX

Responsibilities:

• Collaborated with Product Owners, Program Managers, Release Owners, Business Analysts, Scrum Masters, Development Teams and the Project Management Office to ensure timely delivery of product increments
• Performed capability baseline analysis and monthly release schedule to improve velocity, tracked sprint burndown to effectively forecast, adequately plan and communicate for sprint deliverables based on release deadlines.
• Facilitated sprint/release planning meetings, daily stand-ups, reviews/demos, and retrospectives
• Identified and dealt with impediments as part of the Daily Scrum
• Worked with cross-functional and global teams across US and India, coached the team on the spirit of Agile, mentored them to become self-facilitating, and strove for consistency of Master Data (MD)
• Proficient in Agile Scrum Process Framework and Scaled Agile Frameworks (SAFe) with a strong understanding of SDLC, TDD, and BDD
• Supported SAP S/4HANA General Ledger, AP, A/R, Fixed Assets, Controlling, Costing, Business Planning and Consolidations (BPC) Module, Treasury, Procure to Pay (PTP), Managerial Reporting (MR), Corporate Lease Management (CLM), Vertex (Tax), and Joint Venture teams

IT Project Coordinator

Confidential, The Woodlands, TX

Responsibilities:

• Collaborated with Project Managers, Schedulers, and Comptrollers, at times on eleven projects at a time, to monitor financials, procure hardware and services, manage labor, conduct forecasting, monitor budgeting, prepare cash flow reports, PCRs, DE budgets, report any deviations and ensure a neat project close-out.
• Reviewed iSOWs, PWOs, weekly status and PE reports, ROMs, and ORRs.
• Collaborated with PMs on Cash Flow reports, DE Estimates, and Forecasting.
• Acted as an office administrator and aided with onboarding personnel.
• Improved upon the standardized procurement tracking document for a simpler, more efficient document.
• Revealed incorrect allocations in procurement and billing for various projects and ensured correction.

S Voice Business Analyst/Project Test Lead

Confidential, Richardson, TX

Responsibilities:

• Worked with Project Manager to understand business requirement and developed use cases based on the business requirement document (BRD).
• Activities included coordinating teams of software testers to create test cases, perform unit testing, integration testing, system testing and UAT (user acceptance testing) in various languages with heavy use of excel to validate and analyze test results.
• Managed teams through sprints, facilitate meetings, SCRUM, sprint and review meetings, worked closely with the Project Manager, stakeholders, and IT team.
• Modified implementation based on updates to project requirements, prioritized tasks, and worked with business owners on user acceptance testing though to each deployment.
• Tracked Bug Life Cycle, logged errors and bugs into Confidential ’s proprietary PLM (Project Lifecycle Management) system as well as performed tracking and regression testing.
• Utilized Jira to track and resolve VOC (Voice of the Consumer) tickets. Provided requested information to the IT team for code creation via Python to progress toward automation testing.

Scrum Master/Project Coordinator

Confidential, Plano, TX

Responsibilities:

• Supervised each project from requirements analysis, through planning, design, development, and testing to the delivery phase - with maintenance in the form of brand recommendations (in line with messaging).
• Ensured concurrent marketing activations were tailored to client needs - met requirements, exceeded expectations, and resulted in process improvement.
• Facilitated brand exposure and targeted market introduction via promotional programs for high profile multi-industry corporate clients.
• Managed teams, facilitated SCRUM meetings, provided training and performed hiring activities.
• Worked closely with various Market managers in varying time zones to fulfill client expectations - maintained requirements traceability matrix as per baseline and collected valid field data.
• Analyzed collected data and prepared findings describing process improvements and methods to expand brand awareness.
• In pursuit of process improvement, proffered an activation modification communicated to the operations team and Confidential business owner. This resulted in an activation that increased imprints and interactions by 98%.
• Increased projected exposure 20% by raising the bar for team involvement via exemplification.
• Real-Time Problem Solving: Anticipated logistics issues when ZTE added eleventh hour activation site in Canada. Contacted authorities regarding equipment transport and optimal locations. Brainstormed and expeditiously procured equipment permit, located U.S. storage for surplus gear, and strategically labelled display models.